Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Trying to unmount virtual drive causes windows explorer to crash


  • This topic is locked This topic is locked
3 replies to this topic

#1 katsuky

katsuky

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:01:49 PM

Posted 20 June 2018 - 08:01 PM

Hello, I recently downloaded an iso file. When i try to mount this iso file using daemon tool lite, the software created a virtual drive but I was unable to access it. When I later tried to unmount this drive by right clicking it in window explorer my window explorer just freeze and crashed. I also tried to unmount it in Daemon tool but the software also froze. Now everytime I use windows explorer, either to browse folders or view files everything is just super slow and sometimes do not even response. Example: I tried creating a new folder and it doesn't show up unless I refresh.

I tried scanning with malwarebyte tools but nothing show up. I am unsure if this is a problem caused by malwarebyte, please help me take a look. 

Below I have attached FRST and ADDITION file.

Also note that the FRST program also froze at the very end when it was scanning for shortcut. I'm assuming that this is due to the software trying to create the two log files using window explorers. The 2 log files did get created however, but the FRST program remain frozen forever.

Attached Files


Edited by katsuky, 20 June 2018 - 08:03 PM.


BC AdBot (Login to Remove)

 


#2 katsuky

katsuky
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:01:49 PM

Posted 21 June 2018 - 03:26 AM

After a bunch of attempts to restart the pc, I finally got daemon tools to work and was able to remove the virtual drive, and everything seems back to normal again. My windows explorer is working like normal again. I don't know if the iso file that I got was a virus or is just corrupted. I'll post an update if I run into any problems again.



#3 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,729 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:49 PM

Posted 25 June 2018 - 08:05 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

step1.gif In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> https://www.bleepingcomputer.com/logreply/679382 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

step2.gifIf you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new FRST log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download FRST by Farbar from the following link if you no longer have it available and save it to your destop.

    FRST Download Link

  • When you go to the above page, there will be 32-bit and 64-bit downloads available. Please click on the appropriate one for your version of Windows. If you are unsure as to whether your Windows is 32-bit or 64-bit, please see this tutorial.
  • Double click on the FRST icon and allow it to run.
  • Agree to the usage agreement and FRST will open. Do not make any changes and click on the Scan button.
  • Notepad will open with the results.
  • Post the new logs as explained in the prep guide.
  • Close the program window, and delete the program from your desktop.


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#4 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,729 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:49 PM

Posted 30 June 2018 - 08:10 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users