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Why has external drive capacity reduced????


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12 replies to this topic

#1 Dysongs2017

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Posted 19 June 2018 - 07:49 AM

After a bad time with a new Dell PC I tried to create a Win10 installation pen drive.

Inadvertently instead of creating this on my pen drive, it created it on my 5Tb Seagate

external expansion drive which was still plugged in!!! Doh!

 

I have now re-formatted the 5Tb drive but it is only showing a total capacity of 32Gb on the

disk properties when it is plugged in. I did a quick reformat and a full reformat.

 

Has anybody any ideas why?

 

Many thanks for any help to understand what is going on.


Edited by hamluis, 19 June 2018 - 07:53 AM.
Moved from W10 Discussion to Internal Hardware - Hamluis.


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#2 hamluis

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Posted 19 June 2018 - 07:55 AM

With the external drive properly connected...

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 Dysongs2017

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Posted 19 June 2018 - 07:59 AM

Wow thanks Louis!!! I am very grateful for your help. :thumbup2:​ I will try this now.....



#4 britechguy

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Posted 19 June 2018 - 08:00 AM

In addition to what hamluis has requested, with that external drive plugged in, I would ask that you hit the Windows key, enter "Create and format hard disk partitions," then hit Enter.

 

Post a screen shot of the resulting main window of Disk Management.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

      Memory is a crazy woman that hoards rags and throws away food.

                    ~ Austin O'Malley

 

 

 

              

 


#5 Dysongs2017

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Posted 19 June 2018 - 08:12 AM

This is the Mini Toolbox result - there's an awful lot of it!!!

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by kevin (administrator) on 19-06-2018 at 14:07:21
Running from "C:\Users\kevin\Desktop"
Microsoft Windows 10 Home  (X64)
Model: XPS 8920 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/19/2018 08:24:28 AM) (Source: Office 2016 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073422302
 
Error: (06/18/2018 10:02:23 AM) (Source: Office 2016 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073422302
 
Error: (06/18/2018 10:00:20 AM) (Source: Application Error) (User: )
Description: Faulting application name: NeroInfo.exe, version: 18.0.0.15, time stamp: 0x58363b88
Faulting module name: NeroInfo.exe, version: 18.0.0.15, time stamp: 0x58363b88
Exception code: 0xc0000005
Fault offset: 0x00011f1c
Faulting process id: 0x1738
Faulting application start time: 0xNeroInfo.exe0
Faulting application path: NeroInfo.exe1
Faulting module path: NeroInfo.exe2
Report Id: NeroInfo.exe3
Faulting package full name: NeroInfo.exe4
Faulting package-relative application ID: NeroInfo.exe5
 
Error: (06/17/2018 02:06:09 PM) (Source: Application Error) (User: )
Description: Faulting application name: NeroInfo.exe, version: 18.0.0.15, time stamp: 0x58363b88
Faulting module name: NeroInfo.exe, version: 18.0.0.15, time stamp: 0x58363b88
Exception code: 0xc0000005
Fault offset: 0x00011f1c
Faulting process id: 0x20d4
Faulting application start time: 0xNeroInfo.exe0
Faulting application path: NeroInfo.exe1
Faulting module path: NeroInfo.exe2
Report Id: NeroInfo.exe3
Faulting package full name: NeroInfo.exe4
Faulting package-relative application ID: NeroInfo.exe5
 
Error: (06/17/2018 02:06:08 PM) (Source: Office 2016 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073422302
 
Error: (06/16/2018 02:19:39 PM) (Source: Application Error) (User: )
Description: Faulting application name: NeroInfo.exe, version: 18.0.0.15, time stamp: 0x58363b88
Faulting module name: NeroInfo.exe, version: 18.0.0.15, time stamp: 0x58363b88
Exception code: 0xc0000005
Fault offset: 0x00011f1c
Faulting process id: 0x37dc
Faulting application start time: 0xNeroInfo.exe0
Faulting application path: NeroInfo.exe1
Faulting module path: NeroInfo.exe2
Report Id: NeroInfo.exe3
Faulting package full name: NeroInfo.exe4
Faulting package-relative application ID: NeroInfo.exe5
 
Error: (06/16/2018 02:18:29 PM) (Source: Office 2016 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073422302
 
Error: (06/16/2018 02:18:24 PM) (Source: Bonjour Service) (User: )
Description: Local Hostname DESKTOP-SVQ2T75.local already in use; will try DESKTOP-SVQ2T75-2.local instead
 
Error: (06/16/2018 02:18:24 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: ProbeCount 2; will deregister    4 DESKTOP-SVQ2T75.local. Addr 192.168.0.10
 
Error: (06/16/2018 02:18:24 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.0.10:5353   16 DESKTOP-SVQ2T75.local. AAAA 2A02:0C7D:94D6:DD00:9CE7:B274:2301:071E
 
 
System errors:
=============
Error: (06/19/2018 01:01:32 PM) (Source: Application Popup) (User: )
Description: SCSI000000
 
Error: (06/19/2018 12:45:58 PM) (Source: DCOM) (User: DESKTOP-SVQ2T75)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-SVQ2T75kevinS-1-5-21-1093507138-3828609810-3954669070-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (06/19/2018 12:28:44 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: C:\WINDOWS\System32\rundll32.exe C:\WINDOWS\System32\shell32.dll,SHCreateLocalServerRunDll {995C996E-D918-4a8c-A302-45719A6F4EA7} -Embedding2{995C996E-D918-4A8C-A302-45719A6F4EA7}UnavailableUnavailable
 
Error: (06/19/2018 12:26:58 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: C:\WINDOWS\System32\rundll32.exe C:\WINDOWS\System32\shell32.dll,SHCreateLocalServerRunDll {995C996E-D918-4a8c-A302-45719A6F4EA7} -Embedding1008{995C996E-D918-4A8C-A302-45719A6F4EA7}UnavailableUnavailable
 
Error: (06/19/2018 12:06:11 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: C:\WINDOWS\System32\rundll32.exe C:\WINDOWS\System32\shell32.dll,SHCreateLocalServerRunDll {995C996E-D918-4a8c-A302-45719A6F4EA7} -Embedding2{995C996E-D918-4A8C-A302-45719A6F4EA7}UnavailableUnavailable
 
Error: (06/19/2018 08:22:31 AM) (Source: DCOM) (User: DESKTOP-SVQ2T75)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-SVQ2T75kevinS-1-5-21-1093507138-3828609810-3954669070-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (06/19/2018 08:21:34 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: C:\WINDOWS\System32\rundll32.exe C:\WINDOWS\System32\shell32.dll,SHCreateLocalServerRunDll {995C996E-D918-4a8c-A302-45719A6F4EA7} -Embedding2{995C996E-D918-4A8C-A302-45719A6F4EA7}UnavailableUnavailable
 
Error: (06/18/2018 11:34:10 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: C:\WINDOWS\System32\rundll32.exe C:\WINDOWS\System32\shell32.dll,SHCreateLocalServerRunDll {995C996E-D918-4a8c-A302-45719A6F4EA7} -Embedding2{995C996E-D918-4A8C-A302-45719A6F4EA7}UnavailableUnavailable
 
Error: (06/18/2018 10:00:35 AM) (Source: DCOM) (User: DESKTOP-SVQ2T75)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-SVQ2T75kevinS-1-5-21-1093507138-3828609810-3954669070-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (06/18/2018 09:59:27 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: C:\WINDOWS\System32\rundll32.exe C:\WINDOWS\System32\shell32.dll,SHCreateLocalServerRunDll {995C996E-D918-4a8c-A302-45719A6F4EA7} -Embedding2{995C996E-D918-4A8C-A302-45719A6F4EA7}UnavailableUnavailable
 
 
Microsoft Office Sessions:
=========================
Error: (06/19/2018 08:24:28 AM) (Source: Office 2016 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073422302
 
Error: (06/18/2018 10:02:23 AM) (Source: Office 2016 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073422302
 
Error: (06/18/2018 10:00:20 AM) (Source: Application Error)(User: )
Description: NeroInfo.exe18.0.0.1558363b88NeroInfo.exe18.0.0.1558363b88c000000500011f1c173801d406e2c3b5b4daC:\Program Files (x86)\Common Files\Nero\Nero Info\NeroInfo.exeC:\Program Files (x86)\Common Files\Nero\Nero Info\NeroInfo.exe9bee262f-c8bb-4ffb-bd54-3e984bc12445
 
Error: (06/17/2018 02:06:09 PM) (Source: Application Error)(User: )
Description: NeroInfo.exe18.0.0.1558363b88NeroInfo.exe18.0.0.1558363b88c000000500011f1c20d401d4063bf29c12c3C:\Program Files (x86)\Common Files\Nero\Nero Info\NeroInfo.exeC:\Program Files (x86)\Common Files\Nero\Nero Info\NeroInfo.exe73de48cc-aed4-4c93-ab34-d7b9be901f18
 
Error: (06/17/2018 02:06:08 PM) (Source: Office 2016 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073422302
 
Error: (06/16/2018 02:19:39 PM) (Source: Application Error)(User: )
Description: NeroInfo.exe18.0.0.1558363b88NeroInfo.exe18.0.0.1558363b88c000000500011f1c37dc01d405747ea39439C:\Program Files (x86)\Common Files\Nero\Nero Info\NeroInfo.exeC:\Program Files (x86)\Common Files\Nero\Nero Info\NeroInfo.execa6d90f9-125d-4da5-9456-c4c348beeaea
 
Error: (06/16/2018 02:18:29 PM) (Source: Office 2016 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073422302
 
Error: (06/16/2018 02:18:24 PM) (Source: Bonjour Service)(User: )
Description: Local Hostname DESKTOP-SVQ2T75.local already in use; will try DESKTOP-SVQ2T75-2.local instead
 
Error: (06/16/2018 02:18:24 PM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: ProbeCount 2; will deregister    4 DESKTOP-SVQ2T75.local. Addr 192.168.0.10
 
Error: (06/16/2018 02:18:24 PM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.0.10:5353   16 DESKTOP-SVQ2T75.local. AAAA 2A02:0C7D:94D6:DD00:9CE7:B274:2301:071E
 
 
=========================== Installed Programs ============================
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.5.3.9130 - Adobe Systems Inc.)
Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.2.1.650 - Adobe Systems Incorporated)
Adobe Photoshop 7.0 (HKLM-x32\...\Adobe Photoshop 7.0) (Version: 7.0 - Adobe Systems, Inc.)
Adobe Photoshop Elements 9 (HKLM-x32\...\Adobe Photoshop Elements 9) (Version: 9.0 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.23) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.23 - Adobe Systems Incorporated)
Apple Application Support (32-bit) (HKLM-x32\...\{C56BA005-F02C-461B-ACA5-A0CE3E32578F}) (Version: 6.5 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{C8087B7C-8496-45BE-92FB-91D31EB73969}) (Version: 6.5 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{64695C4A-C68F-46B5-A734-50EBF124A68E}) (Version: 11.3.3.4 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{A30EA700-5515-48F0-88B0-9E99DC356B88}) (Version: 2.6.0.1 - Apple Inc.)
AVG (HKLM\...\{136B57DF-DA9E-4361-A165-09AB4422BCD1}) (Version: 1.231.3 - AVG Technologies) Hidden
AVG Internet Security (HKLM-x32\...\AVG Antivirus) (Version: 18.4.3056 - AVG Technologies)
AVG PC TuneUp (HKLM-x32\...\{9C775BB6-1453-45EB-8C78-A5CC5199113D}) (Version: 16.77.3 - AVG Technologies) Hidden
AVG PC TuneUp (HKLM-x32\...\AVG PC TuneUp) (Version: 16.77.3.23060 - AVG Technologies)
BBCiPlayerDownloads (HKCU\...\bbciplayerdownloads) (Version: 2.3.0 - British Broadcasting Corporation)
Beatscape 1.0 (HKLM-x32\...\Cakewalk Beatscape_is1) (Version: 1.0 - Cakewalk Music Software)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Dell Customer Connect (HKLM-x32\...\{04A41EBC-AB30-4574-A14D-E0CDFE31AB70}) (Version: 1.5.1.0 - Dell Inc.)
Dell Digital Delivery (HKLM-x32\...\{7294961D-6EC1-4418-9017-0180A0C78A91}) (Version: 3.2.1006.0 - Dell Products, LP)
Dell Product Registration (HKLM-x32\...\InstallShield_{0CB75726-FC62-4609-B5DA-0031E64F771B}) (Version: 3.0.128.0 - Dell Inc.)
Dell SupportAssist Remediation (HKLM\...\{2B2C47D2-F037-4C03-B599-07D7AFE8DD54}) (Version: 3.3.0.4943 - Dell Inc.) Hidden
Dell SupportAssist Remediation (HKLM-x32\...\{8ce1a5ae-856e-4b8e-a0e8-27dd7a209276}) (Version: 3.3.0.4943 - Dell Inc.)
Dell Update - SupportAssist Update Plugin (HKLM\...\{B16CC15E-08D8-4FA8-AE36-4DC5C197ED92}) (Version: 3.3.0.4941 - Dell Inc.) Hidden
Dell Update - SupportAssist Update Plugin (HKLM-x32\...\{74d58082-09be-4059-afb8-50334cde261d}) (Version: 3.3.0.4941 - Dell Inc.)
Dell Update (HKLM-x32\...\{D8AE5F9D-647C-49B4-A666-1C20B44EC0E1}) (Version: 2.1.3.0 - Dell Inc.)
Desktop Restore version 1.7.0 (HKLM\...\{DBD4F07A-7607-4A4F-A46C-6AA399E06E38}_is1) (Version: 1.7.0 - Jamie O'Connell)
Dimension Pro (HKLM-x32\...\Cakewalk Dimension Pro_is1) (Version: 1.0 - Cakewalk Music Software)
DreamStation DXi2 (HKLM-x32\...\DreamStation DXi2) (Version:  - )
Dropbox (HKLM-x32\...\Dropbox) (Version: 51.4.66 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.75.1 - Dropbox, Inc.) Hidden
Elements 9 Organizer (HKLM-x32\...\{433EACD8-4747-4A6A-826A-FFA9F39B0D40}) (Version: 9.0 - Adobe Systems Incorporated) Hidden
Elements STI Installer (HKLM-x32\...\{E2AE009D-37E5-4724-A6B8-0ED6A6BA4F68}) (Version: 1.0 - Adobe Systems Incorporated) Hidden
FileZilla Client 3.33.0 (HKLM-x32\...\FileZilla Client) (Version: 3.33.0 - Tim Kosse)
FMW 1 (HKLM\...\{DFA0CE4A-C162-40C1-A977-12E60098EB72}) (Version: 1.227.11 - AVG Technologies) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 67.0.3396.87 - Google Inc.)
Google Earth Pro (HKLM\...\{D9EF644E-2FAE-493B-8180-5617CC774C4F}) (Version: 7.3.1.4507 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.17 - Google Inc.) Hidden
iCloud (HKLM\...\{5BD11939-D2C2-4F1B-AAAF-5ECE19A801F7}) (Version: 7.4.0.111 - Apple Inc.)
Intel® Chipset Device Software (HKLM-x32\...\{bb0592a7-5772-4736-9d55-2402740085db}) (Version: 10.1.1.38 - Intel® Corporation) Hidden
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 11.7.0.1013 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 22.20.16.4771 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 15.5.2.1054 - Intel Corporation)
Intel® Ready Mode Technology (HKLM\...\{CC3C017C-876D-4A31-A128-593FF92A1FE7}) (Version: 1.1.70.528 - Intel Corporation)
Intel® Wireless Bluetooth® (HKLM-x32\...\{7FADF1ED-241A-4F82-B8FD-19BD0A82FFA0}) (Version: 19.11.1639.0649 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{8c595286-0f9e-42de-a0d4-969aba282637}) (Version: 20.50.0 - Intel Corporation)
iTunes (HKLM\...\{EA44188A-5042-4CFB-8F8D-AF048872B7A7}) (Version: 12.7.5.9 - Apple Inc.)
Macromedia Contribute 3.11 (HKLM-x32\...\{4B9535BF-CC90-4158-AF32-CAF57A8820CA}) (Version: 3.11.0.2419 - Macromedia, Inc.)
Macromedia Dreamweaver 8 (HKLM-x32\...\{0837A661-FEC3-48B3-876C-91E7D32048A9}) (Version: 8.0.0.2734 - Macromedia)
Macromedia Extension Manager (HKLM-x32\...\{5546CDB5-2CE2-498B-B059-5B3BF81FC41F}) (Version: 1.7.240 - Macromedia, Inc.)
Macromedia Fireworks 8 (HKLM-x32\...\{4C24A8C1-7CFA-4650-AF15-732F5BD7B46D}) (Version: 8.0.0.777 - Macromedia)
Macromedia Flash 8 (HKLM-x32\...\{2BD5C305-1B27-4D41-B690-7A61172D2FEB}) (Version: 8.00.0000 - Macromedia)
Macromedia Flash 8 Video Encoder (HKLM-x32\...\{8BF2C401-02CE-424D-BC26-6C4F9FB446B6}) (Version: 1.00.0000 - Macromedia)
Macromedia Flash Player 8 Plugin (HKLM-x32\...\{91057632-CA70-413C-B628-2D3CDBBB906B}) (Version: 8.0.22.0 - Macromedia)
Maxx Audio Installer (x64) (HKLM\...\{307032B2-6AF2-46D7-B933-62438DEB2B9A}) (Version: 2.7.9177.0 - Waves Audio Ltd.) Hidden
Microsoft Office 365 - da-dk (HKLM\...\O365HomePremRetail - da-dk) (Version: 16.0.9330.2124 - Microsoft Corporation)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.9330.2124 - Microsoft Corporation)
Microsoft Office 365 - es-es (HKLM\...\O365HomePremRetail - es-es) (Version: 16.0.9330.2124 - Microsoft Corporation)
Microsoft Office 365 - nb-no (HKLM\...\O365HomePremRetail - nb-no) (Version: 16.0.9330.2124 - Microsoft Corporation)
Microsoft Office 365 - sv-se (HKLM\...\O365HomePremRetail - sv-se) (Version: 16.0.9330.2124 - Microsoft Corporation)
Microsoft Office Professional Edition 2003 (HKLM-x32\...\{90110409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.5614.0 - Microsoft Corporation)
Microsoft Office Word Viewer 2003 (HKLM-x32\...\{90850409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.7131.1115 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (HKLM\...\{4FFA2088-8317-3B14-93CD-4C699DB37843}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{3C3D696B-0DB7-3C6D-A356-3DB8CE541918}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
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Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23506 (HKLM-x32\...\{23daf363-3020-4059-b3ae-dc4ad39fed19}) (Version: 14.0.23506.0 - Microsoft Corporation)
MOTU Hardware (HKLM\...\{0B7000EF-C9FC-49F3-B5D3-69A16124AFAB}) (Version: 4.0.5.7483 - MOTU)
Music Recorder (HKLM-x32\...\{33A90233-3F26-4121-9245-5AEB098A6705}) (Version: 14.1.15600.0 - Audials AG)
Music Recorder (HKLM-x32\...\{63B2E59B-5975-4CC6-8EC6-AEDEA86C444C}) (Version: 18.006.0 - Nero AG) Hidden
Native Instruments Service Center (HKLM-x32\...\{0B8565BA-BAD5-4732-B122-5FD78EFC50A9}) (Version: 2.0.6.001 - Native Instruments) Hidden
Nero 2017 (HKLM-x32\...\{C3CA8EC6-1B2D-448F-80CB-3A4E3A308C1B}) (Version: 18.0.08400 - Nero AG)
Nero Info (HKLM-x32\...\{F030BFE8-8476-4C08-A553-233DE80A2BE1}) (Version: 18.0.0015 - Nero AG)
Noise Reduction Plug-In 2.0 (HKLM-x32\...\{847C6940-D852-11E2-81D2-F04DA23A5C58}) (Version: 2.0.596 - Sony)
NVIDIA 3D Vision Driver 390.65 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 390.65 - NVIDIA Corporation)
NVIDIA GeForce Experience 3.10.0.95 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.10.0.95 - NVIDIA Corporation)
NVIDIA Graphics Driver 390.65 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 390.65 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.17.0329 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.17.0329 - NVIDIA Corporation)
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Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.9330.2124 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.9330.2124 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0406-0000-0000000FF1CE}) (Version: 16.0.9330.2124 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.9330.2124 - Microsoft Corporation) Hidden
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Pinnacle Studio 21 (HKLM\...\{41C196DB-9ED2-449E-A056-20E67255BFC8}) (Version: 21.5.0.274 - Corel Corporation)
Pinnacle Title Extreme (HKLM\...\{F92FBC75-02F0-4D54-8986-46E91BEFF5C5}) (Version: 5.0 - Corel Corporation)
Prerequisite installer (HKLM-x32\...\{EB511CD1-C87C-490D-A7B1-D6C47F57820F}) (Version: 18.0.0003 - Nero AG) Hidden
Product Registration (HKLM\...\{0CB75726-FC62-4609-B5DA-0031E64F771B}) (Version: 3.0.128.0 - Dell Inc.) Hidden
QUAD-CAPTURE Driver (HKLM\...\RolandRDID0117) (Version:  - Roland Corporation)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.8142 - Realtek Semiconductor Corp.)
Recuva (HKLM\...\Recuva) (Version: 1.53 - Piriform)
SONAR 8.0 Producer Edition (HKLM-x32\...\SONAR8Producer_is1) (Version: 17.0 - Cakewalk Music Software)
SONAR 8.5 Producer (HKLM-x32\...\SONAR85Producer_is1) (Version: 18.0 - Cakewalk Music Software)
Sony CD Architect 5.0 (HKLM-x32\...\{BFC65A99-883C-48F3-BA12-25ED3BCB2AB7}) (Version: 5.0.105 - Sony)
Sony Noise Reduction Plug-In 2.0b (HKLM-x32\...\{4E9F688B-E659-46D6-B554-55CA56D28BCD}) (Version: 2.0.207 - Sony)
Sony Preset Manager 2.0 (HKLM-x32\...\{CF9F4A23-99C3-45C8-A4D3-F9D9BA5FA996}) (Version: 2.0.22 - Sony)
Sony Sound Forge 7.0 (HKLM-x32\...\{6B629F70-BE1D-456E-AA97-73619020E7A1}) (Version: 7.0.301 - Sony)
Sound Forge Pro 11.0 (HKLM-x32\...\{437C8730-3505-11E3-9509-F04DA23A5C58}) (Version: 11.0.272 - Sony)
Spotify (HKCU\...\Spotify) (Version: 1.0.75.483.g7ff4a0dc - Spotify AB)
Vulkan Run Time Libraries 1.0.54.1 (HKLM\...\VulkanRT1.0.54.1) (Version: 1.0.54.1 - LunarG, Inc.) Hidden
Vulkan Run Time Libraries 1.0.54.1 (HKLM\...\VulkanRT1.0.54.1-2) (Version: 1.0.54.1 - LunarG, Inc.) Hidden
Vulkan Run Time Libraries 1.0.65.0 (HKLM\...\VulkanRT1.0.65.0) (Version: 1.0.65.0 - LunarG, Inc.) Hidden
WaveLab 6 (HKLM-x32\...\WaveLabPro) (Version: 6.1.0.340 - Steinberg)
Windows 10 Update Assistant (HKLM-x32\...\{D5C69738-B486-402E-85AC-2456D98A64E4}) (Version: 1.4.9200.22391 - Microsoft Corporation)
 
========================= Memory info: ===================================
Percentage of memory in use: 52%
Total physical RAM: 8092.15 MB
Available physical RAM: 3848.45 MB
Total Virtual: 9372.15 MB
Available Virtual: 2947.94 MB
 
========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:1846.33 GB) (Free:1275.71 GB) NTFS
4 Drive f: (5TB-2) (Fixed) (Total:31.99 GB) (Free:31.99 GB) FAT32
 
========================= Users: ========================================
User accounts for \\DESKTOP-SVQ2T75
 
Administrator            DefaultAccount           Guest                    
kevin                    WDAGUtilityAccount       
 
 
**** End of log ****

Edited by hamluis, 19 June 2018 - 09:09 AM.


#6 JohnC_21

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Posted 19 June 2018 - 08:15 AM

This is normal and will require you to delete the existing partition and reinitialize the external drive as GPT. The following will delete everything on your 5TB drive.

 

Don't do this if for some reason you lost all your previous data when you created the Windows install on the 5TB by accident.

 

Open a command prompt and type the following commands with the external drive attached.

 

diskpart

list disk

select disk X     Where X is the number associated with your 5TB external drive. Make sure you have selected the correct disk.

clean                 Deletes your partition table

convert GPT      Initializes the disk as GPT which is required for any drive over 2TB

create partition primary

format fs=ntfs quick

assign

 

exit

 

Your drive should now be detected as a full 5TB drive.

 

The above can also be done with Partition Wizard. Run the program and 

 

Delete All Partitions

Initialize as GPT

Create a new Primary Partition formatted NTFS

Click Apply to commit the changes

 

FYI. If you wish you can create multiple NTFS partitions on the 5TB per your preference.



#7 Dysongs2017

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Posted 19 June 2018 - 08:19 AM

This is the Speccy Link....

 

http://speccy.piriform.com/results/QIzVTa4gUkcxR3vWwUZLBCe



#8 britechguy

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Posted 19 June 2018 - 08:25 AM

This is normal and will require you to delete the existing partition and reinitialize the external drive 

 

This was my immediate reaction as well.  Not dissimilar to what can happen to USB jump drives sometimes when you write images to them and they get repartitioned.  We've discussed this in the past with regard to the sometimes issue with Memtest86+, which includes the following as part of their readme:

 

Reclaiming disk space from the USB drive
========================================
You may have noticed that the MemTest86 USB drive you have created may have lost some 
disk space and normal formatting will not recover the lost space. 
For example, this can happen when a UFD contains multiple partitions, such as the
MemTest86 image. Formatting will not span across multiple partitions/volume. [sic on "volume" rather than "volumes."] 

Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

      Memory is a crazy woman that hoards rags and throws away food.

                    ~ Austin O'Malley

 

 

 

              

 


#9 Dysongs2017

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Posted 19 June 2018 - 08:25 AM

So I understand now Louis.... there is a partition that was created on my 5Tb drive! 

Also there is more than one?

I need to reconfigure the drive so that there is a single 5Tb partition and not the various smaller

partitions which were created when the Win10 installation was created?

 

Many thanks for your help so far

 

Kev



#10 Dysongs2017

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Posted 19 June 2018 - 08:28 AM

Thanks to JohnC for your help as well. It is an education for me!



#11 JohnC_21

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Posted 19 June 2018 - 08:37 AM

So I understand now Louis.... there is a partition that was created on my 5Tb drive! 

Also there is more than one?

I need to reconfigure the drive so that there is a single 5Tb partition and not the various smaller

partitions which were created when the Win10 installation was created?

 

Many thanks for your help so far

 

Kev

You do not have more than one partition on the 5TB. You have one FAT32 partition that is 32GB. You will need to either use Diskpart or Partition Wizard to recover your 5TB drive. Partition Wizard can be safer as you are not dealing with command prompts and the steps do not complete unless you click apply allowing you to back out of any mistakes. I provided the appropriate links for Partition Wizard.



#12 Dysongs2017

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Posted 19 June 2018 - 08:50 AM

Thank you to all - Louis, JohnC & Britechguy. I now have a working 5Tb drive with the one partition.

I have learned from this exercise and will explore partitions further.

Your valuable help is very much appreciated and I owe you all a pint!!!

Best wishes to you all

Kev



#13 hamluis

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Posted 19 June 2018 - 08:56 AM

All thanks to John and Brian :).

 

Happy computing :).

 

Louis






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