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Hotmail sign in problem!


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#1 bobyboy

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Posted 19 June 2018 - 06:54 AM

Starting today, whenever I open my email account I am asked to sign in even when I have ticked the keep me signed in box.
Some setting has changed but have no idea where to look.
Help appreciated.


Edited by bobyboy, 19 June 2018 - 06:57 AM.


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#2 Chris Cosgrove

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Posted 20 June 2018 - 05:11 PM

What browser are you using ?

 

It is possible that you have changed the setting to 'Save passwords' or, possibly, the settings to keep cookies and history. However, having to enter your username and password each time has two advantages - (1) you tend not to forget them ! and (2) it's better security.

 

Chris Cosgrove



#3 britechguy

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Posted 20 June 2018 - 05:24 PM

It is possible that you have changed the setting to 'Save passwords' or, possibly, the settings to keep cookies and history. However, having to enter your username and password each time has two advantages - (1) you tend not to forget them ! and (2) it's better security.

 

 

 

I presume you meant one of the settings related to the saving of passwords, keeping cookies, and/or keeping history.

 

Even if those have remained untouched, as such, the addition of an add-on or extension that purges cookies on exit, or the running of something like CCleaner can trigger the need to log in again when you'd think you wouldn't need to.

 

Your statement about requiring username and password entry on each attempt to access an account should be words to live by!


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

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