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Win XP computer internet connectivity issues...


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#1 mjl1297

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Posted 18 June 2018 - 05:02 PM

My modem died this past weekend and I bought a Motorola MG7550 to replace it. I've gone through, set it up, and got everything reconnected and operational with the exception of an old Win XP netbook I occasionally use to get online. The netbook will  connect to the MG7550's wireless network, the signal is strong, but I am unable to access the internet.

 

Can anyone recommend any settings I can check that might resolve this issue? Any help appreciated.


Edited by mjl1297, 18 June 2018 - 05:04 PM.


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#2 mightywiz

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Posted 18 June 2018 - 05:30 PM

it's been a while, but i do remember encryption problems with logging in.  for a test log into your modem and change the encryption to wep if it's set for wpk2

 

if it works try wpk next,  you'll be better off if you can use wpk.

 

also make sure you xp is has the service pack 3 installed.



#3 mjl1297

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Posted 19 June 2018 - 03:10 AM

Thanks for the reply. It turned out to be something as simple as an obsolete driver.

 

Once I updated that the problem disappeared!






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