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Volcano ransomware


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12 replies to this topic

#1 rickyd1976

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Posted 16 June 2018 - 12:22 PM

Help! How do I decrypt my files?

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#2 Demonslay335

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Posted 16 June 2018 - 01:00 PM

Do you have the malware executable? We've been hunting for this one for awhile. Otherwise, can you provide samples of encrypted files and their originals? I suspect this one is based on another ransomware but have not been able to confirm.

logo-25.pngID Ransomware - Identify What Ransomware Encrypted Your Files [Support Topic]

ransomnotecleaner-25.png RansomNoteCleaner - Remove Ransom Notes Left Behind [Support Topic]

cryptosearch-25.pngCryptoSearch - Find Files Encrypted by Ransomware [Support Topic]

If I have helped you and you wish to support my ransomware fighting, you may support me here.


#3 rickyd1976

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Posted 16 June 2018 - 03:01 PM

I am able to provide the files. How can I send them to you?

#4 Demonslay335

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Posted 16 June 2018 - 03:33 PM

Please zip them together and submit them here for review: http://www.bleepingcomputer.com/submit-malware.php?channel=168

 

It will help the most if you are able to find the malware or how you got it (e.g. downloaded from a website, email attachment, RDP hacked, etc.).


logo-25.pngID Ransomware - Identify What Ransomware Encrypted Your Files [Support Topic]

ransomnotecleaner-25.png RansomNoteCleaner - Remove Ransom Notes Left Behind [Support Topic]

cryptosearch-25.pngCryptoSearch - Find Files Encrypted by Ransomware [Support Topic]

If I have helped you and you wish to support my ransomware fighting, you may support me here.


#5 rickyd1976

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Posted 16 June 2018 - 04:22 PM

Unfortunately we have yet to find the source of the infection.  I have submitted the required files.



#6 Demonslay335

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Posted 16 June 2018 - 04:36 PM

Are you sure you uploaded them to the link I shared? Nothing has been submitted.


logo-25.pngID Ransomware - Identify What Ransomware Encrypted Your Files [Support Topic]

ransomnotecleaner-25.png RansomNoteCleaner - Remove Ransom Notes Left Behind [Support Topic]

cryptosearch-25.pngCryptoSearch - Find Files Encrypted by Ransomware [Support Topic]

If I have helped you and you wish to support my ransomware fighting, you may support me here.


#7 rickyd1976

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Posted 18 June 2018 - 08:53 AM

Sorry the file I sent was to big and did not go through.  What file size is best fe me to send?



#8 Demonslay335

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Posted 18 June 2018 - 08:59 AM

Are you compressing it to a zip/7z file? I do not know the max for this site, but 10MB is usually a safe bet. If it's still too big, just use any third-party sharing site and share the link.


logo-25.pngID Ransomware - Identify What Ransomware Encrypted Your Files [Support Topic]

ransomnotecleaner-25.png RansomNoteCleaner - Remove Ransom Notes Left Behind [Support Topic]

cryptosearch-25.pngCryptoSearch - Find Files Encrypted by Ransomware [Support Topic]

If I have helped you and you wish to support my ransomware fighting, you may support me here.


#9 rickyd1976

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Posted 18 June 2018 - 10:18 AM

some files have been zipped and submitted.  Let me know if you need different ones or ones related to the Sage Accounting which we need recovered.


Edited by rickyd1976, 18 June 2018 - 10:20 AM.


#10 Demonslay335

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Posted 18 June 2018 - 10:29 AM

I had requested some encrypted files and their originals, aka, a copy of the exact same files before they were encrypted. I have to have a good file pair to try bruteforcing key.

 

Quote from Fabian Wosar:

 

 

 

It has to be the original. I don't believe you that there is no file on your system where you can't get the original of. Examples: Files you downloaded from the internet that were encrypted, that you can simply download again to get the original, pictures that you shared with friends that they can just send you back, default wallpapers and pictures that were included with your Windows version that you can just get from another system running the same Windows version. There are plenty of ways to get an encrypted with unencrypted file pair. 

logo-25.pngID Ransomware - Identify What Ransomware Encrypted Your Files [Support Topic]

ransomnotecleaner-25.png RansomNoteCleaner - Remove Ransom Notes Left Behind [Support Topic]

cryptosearch-25.pngCryptoSearch - Find Files Encrypted by Ransomware [Support Topic]

If I have helped you and you wish to support my ransomware fighting, you may support me here.


#11 rickyd1976

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Posted 18 June 2018 - 01:08 PM

I've uploaded the same pdf one encrypted and one not along with the txt file from the hackers



#12 rickyd1976

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Posted 19 June 2018 - 10:23 AM

we have uploaded some more files for you



#13 quietman7

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Posted 19 June 2018 - 05:02 PM

Ok. Please be patient until Demonslay335 has a chance to review the information you provided. He is inundated with numerous support requests and it may take some time to get a reply.

Michael Gillespie @demonslay335

Found out (via testing of encrypted files, no malware sample) that Volcano #Ransomware (extension ".[<email>].volcano") is yet another variant of #Everbe. Updated my InsaneCryptDecrypter to support it.


There is an ongoing discussion in this topic where victims can post comments, ask questions and seek further assistance.Rather than have everyone with individual topics, it would be best (and more manageable for staff) if you posted any more questions, comments or requests for assistance in the above support topic discussion. Demonslay335 can continue to assist you from there.

To avoid unnecessary confusion, this topic is closed.

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