Sorry it took me so long to reply but there were alot of good suggestions to try and when I tried everything I redownloaded the HUGE sp2 and tried it to see if it would work now. Unfortunately it does not. It is acting the same.
But I was making notes as I tried everything and I will write them below. First I will answer all questions asked:
gatetech72 The hard drive is pretty new. When I was having hardware trouble I took it to a technician who thought maybe it was hard drive problems. So he replaced it. Didn't help that problem. Turned out to be the processor which was replaced (and fixed the problem I was having then). But, anyway, the hard drive is new. And, unfortunately, because of hardware problems I had been having I have formated the drive and had to reinstall Windows several times and am no longer willing to do that. I am not having the problem now that had caused me to have to reinstall so many times but I just mentioned that because I won't reinstall again. I'd rather get another computer.
Enthusiast: Yes I have seen this page and have gone through it. Unfortunately it does not help me. I have a feeling that my processor IS Prescott but this page (nor anything else I have found) tells me either how to find out if it is Prescott (is there some diagnostic or something?) AND does not tell me if it is Prescott how to fix the problem.
Fate: See my reply to gatetech72
Enthusiast: I think I got that CRC error because I accidentally ran the wrong test for my computer. I downloaded the correct version and tried it without error but I will explain that in my notes below.
Fate: I do not get the STOP 0X00000024 until I install SP2 and the restart to finish installation.
usasma: Refer to reply to Fate about my STOP 0X00000024 error; also I tried some of your suggested solutions which I will read my notes from below (It was TOTALLY fragmented. Thanks for reminding me to defrag. My system is running faster now although I didn't realize it was sluggish before).
Enthusiast: Yes my computer is running fine on SP1. Yes I am using NTFS and it is working fine (as long as I dont install sp2 that is)
Yes I have spybot and adaware and run them regularly. I am not infected with anything. I have dial up.
Enthusiast: I think my dial up connection has a firewall.
Okay here's my notes:
Downloaded Critical Update KB885626 package. Installed without error.
Checked the bios: they were already up to date. AO6. It says the file system is NTFS
Tried to run SFC.exe/SCANNOW
Got the following error: Windows cannot find SFC.exe/SCANNOW. Make sure you have typed the name correctly & then try again.
Was REALLY fragmented. I defragmented. Upon completion the Disk Defragmenter said some files could not be defragmented. Fragments are as follows:
FRAGMENTS FILE SIZE FILE NAME
3 18 kb \WINDOWS\ModemLog-Generic SoftK56.txt
4 2 mb \WINDOWS\WindowsUpdate.log
3 21kb \WINDOWS\system32\nvapps.xml
2 44kb \WINDOWS\system 32\wbem\Logs\wmiprov.log
21 960kb \Documents and Settings\Pamela\Local Setti...
When I try to run CHKDSK /F /R I get the following error:
The type of file system is NTFS
Cannot lock current view. CHKDSK cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? I click Yes. Then I restart. Verification completes for all 5 stages. The it had some read outs but it rebooted too fast to read. Then it said the sector was clear.
Looking further itno that processor test I found I was using the wrong utility. I was using the one for processors BEFORE p4 instead of the p4 test. Maybe that's why the other test gave me that CRC error. Wasn't the right test.
Downloaded the right one. Ran it with no errors. Here are the results:
Intel® Processor Identification Utility
Time Stamp: 2006/10/12 03:35:46
Number of processors in system: 1
Current processor: #1
Processor Name: Intel® Pentium® 4 CPU 1.70GHz
L1 Trace Cache: 12 Kµops
L1 Data Cache: 8 KB
L2 Cache: 256 KB
Enhanced Halt State: No
Execute Disable Bit: No
Hyper-Threading Technology: No
Intel® Extended Memory 64 Technology: No
Intel® Virtualization Technology: No
Expected Processor Frequency: 1.70 GHz
Reported Processor Frequency: 1.70 GHz
Expected System Bus Frequency: 400 MHz
Reported System Bus Frequency: 400 MHz
I am leaning towards the Prescott processor thing. What would I need to do to fix the problem if it is prescott? I heard this suggestion on the web. Tell me what you think:
Rename away Update.sys
For best results, keep a copy of your old pre-SP2 Update.sys somewhere else before you install SP2. To find the file, navigate Windows Explorer into your Windows base directory (typically C:\Windows), then into System32, then into Drivers. You may have to change settings so that Windows Explorer actually shows you these things!
After you install SP2, and the system can't boot Windows anymore, etc. then fire up your maintenance OS, find the Update.sys file as described, and rename it away. If you kept the old pre-SP2 copy, then copy that back in as Update.sys - that is currently how I'm running my test PC, and time will tell how well this works.
Note: Running XP, perhaps especially with SP2, with Prescott that isn't microcode-updated to revision 8 or better, is not the ideal situation.