Hello I really need help!
So I will start from the beginning: I tried to turn my laptop on one day and all that appears is the mouse cursor and a black screen. I tried using the Microsoft restore image thingy to restore it to a recent date, but it only an error message ends up popping about an error on local disk C, so I did a full-on factory restore and it worked. My stuff were erased so I downloaded a couple of installation programs, they downloaded just fine, but when I tried to open them from the folder, the only ones that did were specifically Firefox, UTAU voice synthesizer, VLC media player, Avast and iolo System Mechanic.
The others, specifically uTorrent and Iris Blue Light Filter, only makes the cursor show the 'loading'/busy animation, then nothing will happen. They don't open, not even an error message pops up, just nothing. Tried reading a whole lot of forums for this; did their advice to download 'hotfix', mess up with registry files, create "Temp" folder, etc. but absolutely nothing works What do you think is the problem and the solution? Also, my computer's system locale is Japanese, do you think that may have created an error? Your help would be greatly appreciated
I'm using HP Pavilion dv5 Notebook PC.