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error opening file in photoshop cs4

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#1 leegale70


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Posted 12 June 2018 - 08:23 AM

recently I installed windows 7, in the folder Windows old was photoshop, but when you open it a file to work there is no error found the specified module c/ program files (x86)/ common files/ adobe / adobe version cue cs4/ client 4.0.0 / versionCue.dll 
is it possible to solve the problem without downloading photoshop again

Edited by hamluis, 12 June 2018 - 08:35 AM.
Moved from External Hardware to Win 7 - Hamluis.

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#2 hamluis



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Posted 12 June 2018 - 08:34 AM

What is the problem?


Windows.old by nature is a backup of a previous, non-current Windows install.  To access such program files from a current/different Windows install...Photoshop must be installed on current O/S...or you must be using the original O/S used before/during the backup.



Edited by hamluis, 12 June 2018 - 09:37 AM.

#3 scuttlebutt


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Posted 24 June 2018 - 07:18 AM

Here's a good trick that's works in many cases. You'll be using Fireworks to open, and re-save the Photoshop file. This will fix most corruptions.


  1. Open the corrupt Photoshop file in Fireworks.
  2. Use Fireworks to save it as a .psd Photoshop file. (Important: Do Not save it as a Fireworks file or another extension, because Photoshop may not recognize the layers, or you could lose data.)
  3. Remember to give your file a different name when saving, so you won't overwrite your original. (A good idea would be to create a backup of your original before trying this procedure.)
  4. Open your newly created file in Photoshop.
  5. Remember that many effects will not show in Fireworks, but should show up in the Photoshop layers.


Fireworks plays nicely with Photoshop, and generally preservers the most of the original layers/data. The older Fireworks versions are ok at this technique, but the newer CS versions are really good at preserving/transferring information. This works well when Photoshop and Fireworks are the same version/suite, to avoid the diffrent version (too old/new) conflict. If your file is badly corrupted, you may be able to get some of your data back using this technique.

or you can try to use PSD recovery online

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