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Toshiba booting issue


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#1 DaniiApril3

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Posted 11 June 2018 - 09:19 PM

I was given a Toshiba satellite c655d-s5200 with windows 7 home premium OA pre installed and product key sticker
The 1st time I turned it on it said
ATHEROS PCIE ETHERNET CONTROLLER
CHECK CABLE CONNECTION
EXITING INTEL PXE ROM
NO BOOTABLE DEVICE- INSERT BOOT DISK.
I changed some things in the set up utility page and now it jus says
NO BOOTABLE DEVICE- INSERT BOOT DISK.
I dont have a boot disk jus a USB flash drive
And it doesn't say nothing by the HDD/SDD, FDD or LAN in the BIOS settings, I think I have to up date the hard drive but I dont how what kind it is or how to find it.
Also in the Set up Utilitys main page it only lets me change the system date, time and language. The other selections are in grey text and it scrolls pass them. Idk if thats normal or not
Because it Im not original owner its hard getting certan info n help about this laptop on the Toshiba support page so im hopin to get any help tryin to get it up and running without having to spend extra money on a replacement part or taking it to get it repaired and also without needing a CD disk
below are the PCs info that I could gather up for more details in order to have a better idea of how to help me

Serial# YB114057Q
Part# PSCOYO-018001
ACN # 001-320-421
IC : 2484 DPA 3A3 9W
RADIO DEVICE -PA389U-IMPU
BIOS VERSION 1.60
ES VERSION 1.40
CPU TYPE : AMD C-50 PROC

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#2 JohnC_21

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Posted 11 June 2018 - 10:24 PM

If the HDD is not detected in BIOS then it's possible the drive has had a complete failure, it's not connected properly, or there is no drive at all. I would take off the back plastic panel and make sure you have a HDD installed. If you do remove it and attach it again. See if the BIOS will now detect the drive. It's possible the person who gave you the computer removed the HDD.

https://www.youtube.com/watch?v=nRx-3yO9b9k

If the drive is installed you can test it on another computer by removing it and using a USB adapter along with a program called Seatools for Windows to test the drive.


Edited by JohnC_21, 11 June 2018 - 10:24 PM.


#3 muroga

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Posted 12 June 2018 - 12:37 PM

So what happend when you originally tried to boot up was that the Bios was(is?) set to boot from a network drive. The laptop was looking for a network connection through the ethernet adapter which wasnt connected. The fact that after you changed some bios settings this did not happen suggests you knowingly or unknowningly changed the boot device/sequence......so the question is what exactly did you do? Can u still open the bios setup page?
If you changed the boot config to boot from the hdd and it says it cant find it then yes theres a potential hardware issue with the hdd.

p.s. when it says boot disk its referring to a drive/device that has useable boot data which can be a usb drive, it doesnt have to be a cd




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