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Posted 10 June 2018 - 07:39 PM
Posted 12 June 2018 - 01:51 PM
Boot with the Windows 10 install disc if available and try starting in one of the following Safe mode options by following Steps 3 - 6 below.
If you do not have a disc then perform the following steps and let me know if any of the options work and we can try some troubleshooting methods.
Force Safe Mode with Power On/Off
1. Press the Power On/Off button to Start and Shut Down the computer as soon as you see the rotating loading circle
2.Repeat this 2-3 times to stat the Windows Recovery Environment.
3. Select Troubleshoot > Advanced options > Startup Settings > Restart from the Choose an Option screen.
4. After your PC restarts, select one of the following Safe Mode options you are instructed to from the Start Up Settings menu:
5. Wait for Safe Mode to load.
6. Logon with an Administrator account if needed.
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Posted 15 June 2018 - 01:15 PM
This happened to me on my work computer. It would take about 4-5 hours to "update" then I could finally get in and access windows normally. I just backed everything up and did a clean install and haven't had an issue since (4-5 months.) I found out the hard way it was quicker to just reload the system than it was to suffer for 2-3 days of not being able to access your files.
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