Lets proceed:Preparing the USB Flash Drive
Boot up your spare PC:
Plug in the flash drive, navigate to that drive, right click on it direct and select format. Quick option is adequate.
On that same PC download the right version of Farbar program for your system to Desktop or the Flash drive.
64-bit or 32 bit version. Select the one you need.https://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/
If the files were saved on the Desktopl Move the executable (FRST.exe
) to your USB Flash Drive
How to determine whether a computer is running a 32-bit version or 64-bit version of the Windows operating system.
Do not plug Flash Drive into sick PC until booted to Recovery Environment.
Boot the compromised PC to Recovery Environment, if you are unsure of that action have a read at the following link, maybe bookmark for future reference...
To enter the Recovery Environment with Windows 10
, follow the instructions in this tutorial on TenForums https://www.tenforums.com/tutorials/2294-boot-advanced-startup-options-windows-10-a.html
From the Windows 10 Tutorial you should get access to the Advanced Startup Options at boot for Windows 10
Select in this order"Troubleshoot"
> "Advance Options"
> "Command Prompt"Once in the command prompt
Plug your USB Flash Drive in the infected computer
In the command prompt, type notepad
and press on Enter
Notepad will open. Click on the File
menu and select Open
Click on Computer/This PC
, find the letter for your USB Flash Drive, then close the window and Notepad
In the command prompt, type e:\frst.exe
(for the x64 version, type e:\frst64.exe
and press on EnterNote:
Replace the letter e
with the drive letter of your USB Flash Drive
FRST will open
Click on Yes
to accept the disclaimer
Click on the Scan
button and wait for the scan to complete
A log called FRST.txt
will be saved on your USB Flash Drive. Attach it in your next reply.
If at any time you need additional information please ask before proceeding.
Post the Fixlog.txt and the FRST.txt logs for my review.
Wait for further instructions.