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My Virus Scanner Shuts Down Pc


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#1 pastel1

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Posted 09 October 2006 - 02:25 PM

When i run norton antivirus or the online virus scans. scanner will scan for a little while, then it just shuts down the computer. i tried to run norton in the safe mode it does the same thing. Please help!

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#2 buddy215

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Posted 09 October 2006 - 02:37 PM

This could be caused by malware or overheating or both. If you have reasons to suspect malware such as popups, browser hijack, etc. you should follow the directions in this link to post a Hijack this log:
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

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#3 Enthusiast

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Posted 09 October 2006 - 03:19 PM

Moderator edit:
HJT log moved to HJT logs and analysis forum

#4 Animal

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Posted 09 October 2006 - 03:33 PM

Since a HJT log has been submitted and to avoid confusion and rendering the HJT log worthless this thread will be closed.

You should not make any changes to your system, until your log has been verified as clean.
Any changes you make, could skew the results of the HJT log.

If after the analysis the HJT log has been deemed clean and the original poster still has an issue, please PM a Staff Member to reopen this thread.

Animal, Forum Moderator.

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