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BSOD errors since Windows Update in Mid-Late March 2018


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#16 axe0

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Posted 10 June 2018 - 05:00 AM

It's not very difficult, the main trick is to filter it out.

 

Here's everything the eventlog has to say about your hard drive, in combination with your course of actions the hard drive would be the first logical thing to check.

2018-06-07T23:24:56.108        Dump file creation failed due to error during dump creation.
2018-06-04T00:02:10.938        The device, \Device\Harddisk1\DR1, has a bad block.
2018-06-04T00:00:35.372        The device, \Device\Harddisk1\DR1, has a bad block.
2018-06-04T00:00:23.594        The device, \Device\Harddisk1\DR1, has a bad block.
2018-06-04T00:00:17.073        The IO operation at logical block address 0x656db20c for Disk 1 (PDO name: \Device\0000004b) was retried.
2018-06-03T20:35:58.139        Dump file creation failed due to error during dump creation.

The dump file creation failures are indirectly related, because there are a few reasons for why they can happen of which the hard drive is included.


Kind regards,
Axe0

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#17 LukeNecklace

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Posted 11 June 2018 - 08:58 AM

I managed to transfer about 209GB off the corrupted external hard drive and put it onto my second external hard drive, and my first external hard drive has been disconnected. No blue screens yet.

 

I decided to check the health of my disks again via CrystalDiskInfo and come across something else:

 

EwKXOmX.pngyYoG4aG.png

 

 

I'm a bit concerned about a couple of things here:

 

My R drive's tempreture has increased, I think that is just due to a lot of file copying activity (it took pretty much this entire time to copy my files).

 

But my C drive (SSD) is now only 97% good, and it's "SSD Life Left" has decreased. It was not like this before. Should I be concerned about this?


Edited by LukeNecklace, 11 June 2018 - 09:02 AM.


#18 axe0

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Posted 11 June 2018 - 09:24 AM

It's no problem, hard drives tend to get a little hotter than SSDs.

 

The life of SSDs decreases over time, perfectly normal. My SSDs health status is 96% after a few years of usage.


Kind regards,
Axe0

#19 LukeNecklace

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Posted 13 June 2018 - 08:27 AM

I just got another blue screen.

 

DRIVER_IRQL_NOT_LESS_OR_EQUAL

 

USBPORT.SYS

 

It went to 100% but the computer did not restart automatically. I had to press the restart button.


Edited by LukeNecklace, 13 June 2018 - 08:30 AM.


#20 axe0

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Posted 13 June 2018 - 08:32 AM

If you could follow the BSOD posting instructions again to provide the logs please.


Kind regards,
Axe0

#21 LukeNecklace

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Posted 13 June 2018 - 04:42 PM

http://speccy.piriform.com/results/qtRFeUF0Kqt1zjwMfVaJ7pP

 

Attached another SynsativeFileCollectionApp to this post.

 

JxfbeQH.pngaP2h9lh.png

Attached Files


Edited by LukeNecklace, 13 June 2018 - 04:43 PM.


#22 axe0

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Posted 14 June 2018 - 10:09 AM

What is the exact model of the power supply?


Kind regards,
Axe0

#23 LukeNecklace

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Posted 14 June 2018 - 06:11 PM

Coolmaster v1000 RS-A00-AFBA-G1

 

ndrhoaz.png


Edited by LukeNecklace, 14 June 2018 - 06:24 PM.


#24 axe0

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Posted 15 June 2018 - 05:08 AM

Could you check the 3.3v, 5v and 12v values in the BIOS and let me know what they are.
Kind regards,
Axe0

#25 LukeNecklace

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Posted 15 June 2018 - 06:31 AM

3.3V Voltage - 3.296 V

5V Voltage - 4.960 V

12V Voltage - 12.192 V



#26 axe0

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Posted 15 June 2018 - 11:52 AM

From your description, and what we tried, it looks to me like there's only 1 main suspect left which is the CPU.

You said you tested it, I don't know how but if it is with software like Prime95, they are best for detecting cooling issues and rarely detect hardware issues. Checking the sole dump provided I noticed the CPU is overclocked.

Please revert any overclock that is present.

CPUID:        "Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 4000

Kind regards,
Axe0

#27 LukeNecklace

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Posted 15 June 2018 - 06:06 PM

The scan I did was with some sort of windows repair program that also scanned and repaired other areas of my computer, it said it did not pick up any issues with the CPU. However, I am happy to do whatever tests you want me to do because what I did did not resolve the issue, it actually ended up making it a lot worse, and I had to reformat to reduce BSOD occurrences.

 

The BIOS does not appear to allow me to stop any form overclocking. I have it loaded as the normal overclocking profile to reduce the amount of overclocking as much as possible.

 

Can you please tell me how to stop this?

 

Edit: I noticed that in my original post I said that I tested my CPU. Well, I did, but I also ended up replacing it.

 

What happened was after I tried so hard myself to resolve my BSOD issues, I had actually replaced my computer with my fathers computer, who was not getting blue screens, so basically, I have all of his and my RAM (all of which I have done memtest and other memory tests on, did not seem to find anything), his CPU and motherboard. The power supply, my SSD and hard drives have stayed the same.

I forgot that I also had actually replaced the CPU. There has been a lot I've done to try and fix this, and it has gotten a bit confusing. Sorry about the confusion.

 

I am still keen on doing whatever tests you want me to perform even if you think I have already done them, but ASUS does not appear to allow me to turn off over-clocking (or at least it's not that obvious to me), so please provide further instructions on how to do this.


Edited by LukeNecklace, 15 June 2018 - 06:28 PM.


#28 axe0

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Posted 16 June 2018 - 05:53 AM

I would recommend to press F5 when in the BIOS to reset the BIOS to the optimal default settings. That typically gets rid of all o.c's.


Kind regards,
Axe0

#29 LukeNecklace

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Posted 16 July 2018 - 06:44 PM

Hello.

 

I'm sorry I have taken so long to reply to this, but I had to be sure what you last recommended worked, and I just wanted to say thank you so much! Axe0, I believe that fixed my issue. Thank you for not only saving my information from a hard drive that was about to fail on me but freeing my spirit from this insanity!


Edited by LukeNecklace, 16 July 2018 - 06:45 PM.


#30 axe0

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Posted 17 July 2018 - 05:09 AM

Great to hear :thumbup2: !


Kind regards,
Axe0




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