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Dell SupportAssist: good, bad or indifferent?


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#1 saluqi

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Posted 08 June 2018 - 01:34 PM

Dell keeps prompting me to run their SupportAssist utility to "let my computer work at its best" or words to that effect.  i have a Dell desktop (XPS 8700) and a Dell laptop (Inspiron 5537).  SupportAssist was apparently installed as part of Windows 10, or perhaps already present before then (the desktop originally came with Windows 7, the laptop with Windows 8; both have been running happily with Windows 10 ever since the free upgrade era).  Being wary of "optimization" software, I have avoided using SupportAssist.  Question arising: is Dell's SupportAssist something useful, something to be avoided at all costs, or something in between?

 

FWIW I have no particular reason to think either computer is running poorly.

 

Thanks for enlightenment!



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#2 Kilroy

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Posted 08 June 2018 - 01:59 PM

Personally I wouldn't install it and would hunt down and kill the nag that keeps prompting for it.  Here is the Dell side of the story.

 

Bottom line, the more stuff you have running the more opportunities for things to go wrong.  If you feel the need to install it, it isn't going to hurt you.






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