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Mouse stops from time to time


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4 replies to this topic

#1 TimThaKing

TimThaKing

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Posted 08 June 2018 - 10:28 AM

I have had this problem for a long time now, my mouse stops working from time to time. Most of the time it works again after like 2 seconds (still annoying as it happens pretty often), but sometimes it just stops completely to the point only a computer restart fixes is. I am getting desperate and don't know what it could possibly be.

 

Things I have tried:

Use my old harddisk from a time I didn't have the problem (so it's not a software issue)

Messed around in the Bios, disabling 3.0 USB and Legacy USB

Replaced my motherboard

Swapped out Ram from which I know it works.

Used other USB ports (all 4 of them, 2 back 2 front)

Used another mouse (so it's the pc)

 

Any ideas are welcome, thanks in advance.


Edited by TimThaKing, 08 June 2018 - 10:33 AM.


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#2 hamluis

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Posted 08 June 2018 - 11:02 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 TimThaKing

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Posted 08 June 2018 - 11:49 AM

Minitoolbox log:

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Tim (administrator) on 08-06-2018 at 18:27:36
Running from "C:\Users\Tim\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: To Be Filled By O.E.M. Manufacturer: To Be Filled By O.E.M.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/08/2018 05:30:43 PM) (Source: ESENT) (User: )
Description: CCleaner64 (4376) Een poging het bestand C:\Users\Tim\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat te openen voor alleen-lezen is mislukt. Systeemfout 32 (0x00000020): Het proces heeft geen toegang tot het bestand omdat het door een ander proces wordt gebruikt. . Tijdens het openen van het bestand treedt fout -1032 (0xfffffbf8) op.
 
Error: (06/08/2018 05:29:38 PM) (Source: Office 2016 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073422333
 
Error: (06/08/2018 05:21:35 PM) (Source: McLogEvent) (User: NT AUTHORITY)
Description: MCSCAN32 Engine Initialisation failed.
Engine returned error : 8
 
Error: (06/08/2018 05:11:25 PM) (Source: McLogEvent) (User: NT AUTHORITY)
Description: MCSCAN32 Engine Initialisation failed.
Engine returned error : 8
 
Error: (06/08/2018 04:27:02 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   14 1.E.9.E.4.9.A.B.3.1.D.D.8.A.D.2.0.0.0.0.0.0.0.0.0.0.0.0.0.8.E.F.ip6.arpa. PTR Tim-PC.local.
 
Error: (06/08/2018 04:27:02 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 25.59.165.33:5353   16 1.E.9.E.4.9.A.B.3.1.D.D.8.A.D.2.0.0.0.0.0.0.0.0.0.0.0.0.0.8.E.F.ip6.arpa. PTR Tim-PC-2.local.
 
Error: (06/08/2018 04:27:02 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   14 1.2.5.A.B.3.9.1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.B.9.0.0.0.2.6.2.ip6.arpa. PTR Tim-PC.local.
 
Error: (06/08/2018 04:27:02 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 25.59.165.33:5353   16 1.2.5.A.B.3.9.1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.B.9.0.0.0.2.6.2.ip6.arpa. PTR Tim-PC-2.local.
 
Error: (06/08/2018 04:27:02 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   14 33.165.59.25.in-addr.arpa. PTR Tim-PC.local.
 
Error: (06/08/2018 04:27:02 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 25.59.165.33:5353   16 33.165.59.25.in-addr.arpa. PTR Tim-PC-2.local.
 
 
System errors:
=============
Error: (06/08/2018 05:26:43 PM) (Source: Service Control Manager) (User: )
Description: De Windows Update-service is bij het starten vastgelopen.
 
Error: (06/08/2018 05:22:06 PM) (Source: WMPNetworkSvc) (User: )
Description: WMPNetworkSvc0x80004005
 
Error: (06/08/2018 05:20:30 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: toepassingsspecifiekLokaalStarten{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (via LRPC)
 
Error: (06/08/2018 05:17:03 PM) (Source: EventLog) (User: )
Description: De vorige afsluiting van het systeem om 17:15:56 op ‎8-‎6-‎2018 is onverwacht gebeurd.
 
Error: (06/08/2018 04:23:41 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: toepassingsspecifiekLokaalStarten{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (via LRPC)
 
Error: (06/07/2018 10:57:12 PM) (Source: DCOM) (User: )
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}
 
Error: (06/07/2018 07:35:10 PM) (Source: BROWSER) (User: )
Description: De Browser-service heeft te vaak de reservelijst op transport \Device\NetBT_Tcpip_{40015193-0676-4799-B4C4-4D7BB325272F} niet kunnen ophalen.
De reservebrowser is gestopt.
 
Error: (06/07/2018 07:17:36 PM) (Source: bowser) (User: )
Description: De masterbrowser heeft een servermelding ontvangen van computer DESKTOP-49OP1F3
die meent de masterbrowser voor het domein te zijn op transport NetBT_Tcpip_{40015193-0676-4799-B4C4-4D7BB325272F}. 
De masterbrowser wordt gestopt of er wordt een verkiezing afgedwongen.
 
Error: (06/07/2018 12:00:36 PM) (Source: volsnap) (User: )
Description: Bij de schaduwkopieën van volume C: zijn afgebroken omdat de schaduwkopieopslag niet kan worden uitgebreid vanwege een door de gebruiker opgelegde limiet.
 
Error: (06/07/2018 07:39:27 AM) (Source: WMPNetworkSvc) (User: )
Description: WMPNetworkSvc0x80004005
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2018-06-02 20:43:48.801
  Description: De integriteit van de kopie voor het bestand \Device\HarddiskVolume2\Windows\System32\gpapi.dll kan niet worden geverifieerd omdat de reeks kopie-hashes per pagina niet is gevonden op het systeem.
 
  Date: 2018-06-02 20:43:48.665
  Description: De integriteit van de kopie voor het bestand \Device\HarddiskVolume2\Windows\System32\gpapi.dll kan niet worden geverifieerd omdat de reeks kopie-hashes per pagina niet is gevonden op het systeem.
 
  Date: 2018-06-02 20:43:48.372
  Description: De integriteit van de kopie voor het bestand \Device\HarddiskVolume2\Windows\System32\FWPUCLNT.DLL kan niet worden geverifieerd omdat de reeks kopie-hashes per pagina niet is gevonden op het systeem.
 
  Date: 2018-06-02 20:43:48.227
  Description: De integriteit van de kopie voor het bestand \Device\HarddiskVolume2\Program Files\Bonjour\mdnsNSP.dll kan niet worden geverifieerd omdat de reeks kopie-hashes per pagina niet is gevonden op het systeem.
 
  Date: 2018-06-02 20:43:48.117
  Description: De integriteit van de kopie voor het bestand \Device\HarddiskVolume2\Windows\System32\wshbth.dll kan niet worden geverifieerd omdat de reeks kopie-hashes per pagina niet is gevonden op het systeem.
 
  Date: 2018-06-02 20:43:47.867
  Description: De integriteit van de kopie voor het bestand \Device\HarddiskVolume2\Windows\System32\NapiNSP.dll kan niet worden geverifieerd omdat de reeks kopie-hashes per pagina niet is gevonden op het systeem.
 
  Date: 2018-06-02 20:43:47.755
  Description: De integriteit van de kopie voor het bestand \Device\HarddiskVolume2\Windows\System32\nlaapi.dll kan niet worden geverifieerd omdat de reeks kopie-hashes per pagina niet is gevonden op het systeem.
 
  Date: 2018-05-31 16:14:18.850
  Description: De integriteit van de kopie voor het bestand \Device\HarddiskVolume2\Windows\System32\gpapi.dll kan niet worden geverifieerd omdat de reeks kopie-hashes per pagina niet is gevonden op het systeem.
 
  Date: 2018-05-31 16:14:18.761
  Description: De integriteit van de kopie voor het bestand \Device\HarddiskVolume2\Windows\System32\gpapi.dll kan niet worden geverifieerd omdat de reeks kopie-hashes per pagina niet is gevonden op het systeem.
 
  Date: 2018-05-31 16:14:18.447
  Description: De integriteit van de kopie voor het bestand \Device\HarddiskVolume2\Windows\System32\FWPUCLNT.DLL kan niet worden geverifieerd omdat de reeks kopie-hashes per pagina niet is gevonden op het systeem.
 
=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.5.3.44428 - BitTorrent Inc.)
7-Zip 16.02 (x64) (HKLM\...\7-Zip) (Version: 16.02 - Igor Pavlov)
Aangifte inkomstenbelasting 2013 (HKLM-x32\...\Aangifte inkomstenbelasting 2013) (Version:  - Belastingdienst)
AccountService (HKLM\...\{B2CD1132-75C5-427F-8B06-9DA507A5A2B6}) (Version: 1.1.69 - Essentware) Hidden
Acrobat.com (HKLM-x32\...\{77DCDCE3-2DED-62F3-8154-05E745472D07}) (Version: 0.0.0 - Adobe Systems Incorporated) Hidden
Acrobat.com (HKLM-x32\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1.377 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.0.4990 - Adobe Systems Inc.)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Flash Player ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 9.0.124.0 - Adobe Systems Incorporated)
Adobe Reader 9 (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-A90000000001}) (Version: 9.0.0 - Adobe Systems Incorporated)
Advanced SystemCare 11 (HKLM-x32\...\Advanced SystemCare_is1) (Version: 11.1.0 - IObit)
Age of Empires II: HD Edition (HKLM\...\Steam App 221380) (Version:  - Skybox Labs)
AMD Software (HKLM\...\AMD Catalyst Install Manager) (Version: 18.2.1 - Advanced Micro Devices, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{AFA1153A-F547-409B-B837-3A0D6C5A3FEC}) (Version: 3.1.3 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{D7B824DE-DA32-4772-9E5E-39C5158136A7}) (Version: 3.1.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C4123106-B685-48E6-B9BD-E4F911841EB4}) (Version: 8.1.1.3 - Apple Inc.)
ASIO4ALL (HKLM-x32\...\ASIO4ALL) (Version: 2.12 - Michael Tippach)
Asmedia ASM106x SATA Host Controller Driver (HKLM-x32\...\{61942EF5-2CD8-47D4-869C-2E9A8BB085F1}) (Version: 1.3.1.000 - Asmedia Technology)
ASRock 3TB+ Unlocker v1.1.1 (HKLM\...\ASRock 3TB+ Unlocker_is1) (Version: 1.1.1 - ASRock Inc.)
ASRock App Charger v1.0.6 (HKLM\...\ASRock App Charger_is1) (Version: 1.0.6 - ASRock Inc.)
ASRock eXtreme Tuner v0.1.434 (HKLM-x32\...\ASRock eXtreme Tuner_is1) (Version: 0.1.434 - ASRock Inc.)
ASRock RapidStart v1.0.5 (HKLM\...\ASRock RapidStart_is1) (Version:  - ASRock Inc.)
ASRock SmartConnect v1.0.7 (HKLM\...\ASRock SmartConnect_is1) (Version: 1.0.7 - ASRock Inc.)
ASRock XFast RAM v2.0.9 (HKLM\...\ASRock XFast RAM_is1) (Version:  - ASRock Inc.)
ASTRONEER (HKLM\...\Steam App 361420) (Version:  - System Era Softworks)
Auto Clicker v9.2 (HKLM-x32\...\{C0A7E4F3-82CC-416B-82C6-BA06AACFD635}_is1) (Version: 9.2 - MurGee.com)
AutoHotkey 1.1.28.00 (HKLM\...\AutoHotkey) (Version: 1.1.28.00 - Lexikos)
Avast Free Antivirus (HKLM-x32\...\Avast Antivirus) (Version: 18.4.2338 - AVAST Software)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
BATTLETECH (HKLM\...\Steam App 637090) (Version:  - Harebrained Schemes)
Bethesda.net Launcher (HKLM-x32\...\{3448917E-E4FE-4E30-9502-9FD52EABB6F5}_is1) (Version: 1.0 - Bethesda Softworks)
Bing Bar (HKLM-x32\...\{16793295-2366-40F7-A045-A3E42A81365E}) (Version: 7.1.362.0 - Microsoft Corporation)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Borderlands 2 (HKLM\...\Steam App 49520) (Version:  - Gearbox Software)
Broadcom InConcert Maestro (HKLM\...\{57DD35E9-D9BB-4089-BB05-EF933C586CB3}) (Version: 1.0.1.1900 - Broadcom Corporation)
Canon MG5200 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG5200_series) (Version:  - )
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: 3.1.0 - Canon Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.26 - Piriform)
Command & Conquer The First Decade (HKLM-x32\...\{66D6F3BD-CA23-41A4-9FA3-96B26B32528C}) (Version: 1.00.0000 - Electronic Arts)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Counter-Strike: Global Offensive (HKLM\...\Steam App 730) (Version:  - Valve)
Crossout Launcher 1.0.3.38 (HKCU\...\CrossOutLauncher_is1) (Version:  - )
Curse (HKLM-x32\...\{39258ACA-B9D9-418C-ACE2-D874436BD88D}) (Version: 6.0.0.0 - Curse)
CyberLink MediaEspresso (HKLM-x32\...\InstallShield_{E3739848-5329-48E3-8D28-5BBD6E8BE384}) (Version: 6.5.1611_37043 - CyberLink Corp.)
Discord (HKCU\...\Discord) (Version: 0.0.301 - Discord Inc.)
DLL-Files.com Client (HKLM-x32\...\DA71BA65-680A-4212-9150-6239217B53DC_DLL-Files.c~79141F26_is1) (Version: 2.1.1000.4243 - DLL-Files.com Client)
Dropbox (HKLM-x32\...\Dropbox) (Version: 51.4.66 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.75.1 - Dropbox, Inc.) Hidden
Duelyst (HKLM\...\Steam App 291410) (Version:  - Counterplay Games Inc.)
Epic Games Launcher (HKLM-x32\...\{2C11A273-A725-4902-B5E3-21339DCA4E69}) (Version: 1.1.147.0 - Epic Games, Inc.)
Epic Games Launcher Prerequisites (x64) (HKLM\...\{66C5838F-B854-4A55-89E6-A6138747A4DF}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
FL Studio 12 (HKLM-x32\...\FL Studio 12) (Version:  - Image-Line)
FL Studio ASIO (HKLM-x32\...\FL Studio ASIO) (Version:  - Image-Line)
Forts (HKLM\...\Steam App 410900) (Version:  - EarthWork Games)
Freejam Launcher version 1.9 (HKCU\...\{1591EA36-799C-49EF-B6B8-2C15DBF4DF41}_is1) (Version: 1.9 - Freejam Limited)
FTL: Faster Than Light (HKLM\...\Steam App 212680) (Version:  - Subset Games)
FTL: Faster Than Light (HKLM-x32\...\Steam App 212680) (Version:  - Subset Games)
FuzeZip (HKCU\...\FuzeZip) (Version: 1.0.0.134914 - Koyote-Lab Inc.)
Game Dev Tycoon (HKLM\...\Steam App 239820) (Version:  - Greenheart Games)
Geeks3D FurMark 1.20.1.0 (HKLM-x32\...\{2397CAD4-2263-4CD0-96BE-E43A980B9C9A}_is1) (Version:  - Geeks3D)
GOG Galaxy (HKLM-x32\...\{7258BA11-600C-430E-A759-27E2C691A335}_is1) (Version:  - GOG.com)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 66.0.3359.181 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.17 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Hema Fotoalbum (HKCU\...\{83EF9202-135C-4AFC-A083-DE9D09C6BC46}_is1) (Version:  - Hema)
Heroes of the Storm (HKLM-x32\...\Heroes of the Storm) (Version:  - Blizzard Entertainment)
Heroes of the Storm Public Test (HKLM-x32\...\Heroes of the Storm Public Test) (Version:  - Blizzard Entertainment)
Hideman 3.3.0.0 (HKLM\...\Hideman) (Version: 3.3.0.0 - )
HiPatch (HKLM-x32\...\{3C87E0FF-BC0A-4F5E-951B-68DC3F8DF000}) (Version: 5.0.5.5 - Hi-Rez Studios)
Hi-Rez Studios Authenticate and Update Service (HKLM-x32\...\{3C87E0FF-BC0A-4F5E-951B-68DC3F8DF1FC}) (Version: 3.0.0.0 - Hi-Rez Studios)
HitLeap Viewer (HKCU\...\HitLeap Viewer) (Version: 3.1.22 - HitLeap Ltd.)
IL Download Manager (HKLM-x32\...\IL Download Manager) (Version:  - Image-Line)
Innkeeper (HKCU\...\Innkeeper) (Version: 0.4.18 - Curse Inc.)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1008 - Intel Corporation)
Intel® Manageability Engine Firmware Recovery Agent (HKLM-x32\...\{A6C48A9F-694A-4234-B3AA-62590B668927}) (Version: 1.0.0.36354 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1281 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.6.0.1030 - Intel Corporation)
Intel® Smart Connect Technology 3.0 x64 (HKLM\...\{ECC5297D-787E-4910-BC06-552CF6438E72}) (Version: 3.0.41.1571 - Intel)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.4.220 - Intel Corporation)
Into the Breach (HKLM\...\Steam App 590380) (Version:  - Subset Games)
IObit Malware Fighter 4 (HKLM-x32\...\IObit Malware Fighter_is1) (Version: 4.2 - IObit)
IrfanView (remove only) (HKLM-x32\...\IrfanView) (Version: 4.36 - Irfan Skiljan)
iTunes (HKLM\...\{93F2A022-6C37-48B8-B241-FFABD9F60C30}) (Version: 12.1.2.27 - Apple Inc.)
Java 8 Update 131 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F64180131F0}) (Version: 8.0.1310.11 - Oracle Corporation)
Launcher Prerequisites (x64) (HKLM-x32\...\{c6c5a357-c7ca-4a5f-9789-3bb1af579253}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
League of Legends (HKLM-x32\...\League of Legends 1.0) (Version: 1.0 - Riot Games, Inc)
LogMeIn Hamachi (HKLM-x32\...\{892DB406-ADF8-4C30-9840-8438AF5B8763}) (Version: 2.2.0.607 - LogMeIn, Inc.) Hidden
LogMeIn Hamachi (HKLM-x32\...\LogMeIn Hamachi) (Version: 2.2.0.607 - LogMeIn, Inc.)
Malwarebytes Anti-Malware versie 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
McAfee Agent (HKLM-x32\...\{D107EA80-023A-443C-AA79-1C4B0CB2E227}) (Version: 4.6.0.2988 - McAfee, Inc.)
McAfee VirusScan Enterprise (HKLM-x32\...\{CE15D1B6-19B6-4D4D-8F43-CF5D2C3356FF}) (Version: 8.8.03000 - McAfee, Inc.)
MechWarrior Online (HKLM\...\Steam App 342200) (Version:  - Piranha Games Inc.)
Microsoft .NET Framework 4.7.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02558 - Microsoft Corporation)
Microsoft .NET Framework 4.7.1 (Nederlands) (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1043) (Version: 4.7.02558 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 365 ProPlus - nl-nl (HKLM\...\O365ProPlusRetail - nl-nl) (Version: 16.0.9330.2087 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Word Viewer 2003 (HKLM-x32\...\{90850409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Office Word Viewer 2003 (HKLM-x32\...\{90850413-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 18.065.0329.0002 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2017 Redistributable (x64) - 14.10.25008 (HKLM-x32\...\{f1e7e313-06df-4c56-96a9-99fdfd149c51}) (Version: 14.10.25008.0 - Microsoft Corporation)
Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25008 (HKLM-x32\...\{c239cea1-d49e-4e16-8e87-8c055765f7ec}) (Version: 14.10.25008.0 - Microsoft Corporation)
Microsoft Windows Debugging Symbols (HKLM-x32\...\{46EA439E-2D16-49B6-AA80-00DE992FE7CE}) (Version: 7601 - Microsoft)
Microsoft XNA Framework Redistributable 4.0 Refresh (HKLM-x32\...\{D69C8EDE-BBC5-436B-8E0E-C5A6D311CF4F}) (Version: 4.0.30901.0 - Microsoft Corporation)
Minecraft (HKLM-x32\...\{1C16BCA3-EBC1-49F6-8623-8FBFB9CCC872}) (Version: 1.0.3.0 - Mojang)
Mozilla Firefox 51.0.1 (x86 nl) (HKLM-x32\...\Mozilla Firefox 51.0.1 (x86 nl)) (Version: 51.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 52.8.0.6710 - Mozilla)
Mozilla Thunderbird 52.8.0 (x86 nl) (HKLM-x32\...\Mozilla Thunderbird 52.8.0 (x86 nl)) (Version: 52.8.0 - Mozilla)
MSI Afterburner 2.2.5 (HKLM-x32\...\Afterburner) (Version: 2.2.5 - MSI Co., LTD)
NBTExplorer (HKLM-x32\...\{7FDA6483-6CA9-4A9E-AED2-B8E894B159F0}) (Version: 2.7.5.0 - Justin Aquadro)
Nox APP Player (HKLM-x32\...\Nox) (Version: 5.2.0.0 - Duodian Technology Co. Ltd.)
NVIDIA PhysX (HKLM-x32\...\{B455E95A-B804-439F-B533-336B1635AE97}) (Version: 9.14.0702 - NVIDIA Corporation)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.9330.2087 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.9330.2087 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.9330.2087 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0413-0000-0000000FF1CE}) (Version: 16.0.9330.2087 - Microsoft Corporation) Hidden
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
OpenOffice 4.0.1 (HKLM-x32\...\{EA9BAE1A-2D68-4160-81E6-14B712435D66}) (Version: 4.01.9714 - Apache Software Foundation)
Origin (HKLM-x32\...\Origin) (Version: 10.5.20.63112 - Electronic Arts, Inc.)
Overwatch (HKLM-x32\...\Overwatch) (Version:  - Blizzard Entertainment)
Overwatch Test (HKLM-x32\...\Overwatch Test) (Version:  - Blizzard Entertainment)
Paladins (HKLM\...\Steam App 444090) (Version:  - Hi-Rez Studios)
Paladins Public Test (HKLM-x32\...\{3C87E0FF-BC0A-4F5E-951B-68DC3F8DF403}) (Version: 0.64.2312.0 - Hi-Rez Studios)
Pando Media Booster (HKLM-x32\...\{980A182F-E0A2-4A40-94C1-AE0C1235902E}) (Version: 2.6.0.7 - Pando Networks Inc.)
Papers, Please (HKLM\...\Steam App 239030) (Version:  - 3909)
Path of Building version 1.4.89 (HKLM-x32\...\{72FA9AB7-189F-4BDE-8856-72DEB90C157B}_is1) (Version: 1.4.89 - Openarl)
Path of Exile (HKLM\...\Steam App 238960) (Version:  - Grinding Gear Games)
PCKeeper (HKLM\...\{EDF7EFEB-D335-4B6D-9B7A-BEE39C2EF2A7}) (Version: 2.2.2155 - Essentware) Hidden
PCKeeper Antivirus (HKLM\...\{5A4A7D29-7589-427B-86BC-8C313278BF89}) (Version: 1.1.1057 - Essentware) Hidden
PCKLang.nl (HKLM\...\{FC510C5E-3D08-4BEB-9470-EFDAEB1D3DB1}) (Version: 1.0.0 - Essentware) Hidden
Planetary Annihilation: TITANS (HKLM\...\Steam App 386070) (Version:  - Uber Entertainment)
Portal 2 (HKLM\...\Steam App 620) (Version:  - Valve)
Prison Architect (HKLM\...\Steam App 233450) (Version:  - Introversion Software)
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.992 - Even Balance, Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.48.823.2011 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6482 - Realtek Semiconductor Corp.)
Robocraft (HKLM\...\Steam App 301520) (Version:  - Freejam)
Robocraft (HKLM-x32\...\Steam App 301520) (Version:  - Freejam)
Safari (HKLM-x32\...\{C779648B-410E-4BBA-B75B-5815BCEFE71D}) (Version: 5.34.57.2 - Apple Inc.)
Scrap Mechanic (HKLM\...\Steam App 387990) (Version:  - Axolot Games)
Seagate DiscWizard (HKLM-x32\...\{15C6E3DD-11C8-4A57-BD32-828613558488}) (Version: 18.0.6036 - Seagate)
Skype versie 8.21 (HKLM-x32\...\Skype_is1) (Version: 8.21 - Skype Technologies S.A.)
Slay the Spire (HKLM\...\Steam App 646570) (Version:  - Mega Crit Games)
Snap.Do (HKLM-x32\...\{DF7124A7-0580-46B7-8243-8CFB924F851A}) (Version: 11.126.1.20709 - ReSoft Ltd.)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.2.25 - Safer-Networking Ltd.)
SpyHunter (HKLM\...\{72AAF455-1E54-475B-B0AB-5413C78D0E63}) (Version: 4.16.5.4290 - Enigma Software Group USA, LLC)
Star Citizen Launcher (HKCU\...\Star Citizen Launcher) (Version: 00.01.00.00 - Cloud Imperium Games)
Starbound - Unstable (HKLM\...\Steam App 367540) (Version:  - )
Starbound (HKLM\...\Steam App 211820) (Version:  - Chucklefish)
Stardew Valley (HKLM\...\Steam App 413150) (Version:  - ConcernedApe)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Stellaris (HKLM\...\Steam App 281990) (Version:  - Paradox Development Studio)
Tanki Online version 1.0 (HKLM-x32\...\{F3FB53B4-47A2-4C94-B5CC-D430234912E6}_is1) (Version: 1.0 - AlternativaGame Ltd)
TeamSpeak 3 Client (HKLM-x32\...\TeamSpeak 3 Client) (Version: 3.0.17 - TeamSpeak Systems GmbH)
TeamViewer 12 (HKLM-x32\...\TeamViewer) (Version: 12.0.95388 - TeamViewer)
TerraTech (HKLM\...\Steam App 285920) (Version:  - Payload Studios)
The Escapists 2 (HKLM\...\Steam App 641990) (Version:  - Team17 Digital Ltd)
THX TruStudio (HKLM-x32\...\{AFB907F5-C0E6-4753-8284-DE955EF86AC2}) (Version: 1.00.01 - Creative Technology Limited)
TI Connect™ (HKLM-x32\...\{D06BA64C-4447-49B4-B99D-E85BEA9E1035}) (Version: 4.0.0.218 - Texas Instruments Inc.)
Titanfall™ 2 (HKLM-x32\...\{4BD80373-FEE7-45B6-8249-6E8E98717405}) (Version: 1.0.1.3 - Electronic Arts, Inc.)
Tom Clancy's Rainbow Six Siege - Technical Test Server (HKLM\...\Steam App 623990) (Version:  - )
Tom Clancy's Rainbow Six Siege (HKLM\...\Steam App 359550) (Version:  - Ubisoft Montreal)
TunnelBear (HKLM-x32\...\{cccb8171-b60b-4da8-8a0a-00e21ff41860}) (Version: 3.0.36.9 - TunnelBear)
TunnelBear (HKLM-x32\...\{DDEA404F-1524-4CA1-B740-A3A0AD6DAFB0}) (Version: 3.0.36.9 - TunnelBear) Hidden
Twitch (HKCU\...\{DEE70742-F4E9-44CA-B2B9-EE95DCF37295}) (Version: 7.0.0.0 - Twitch Interactive, Inc.)
UE3Redist (HKCU\...\InstallShield_{6530FDAA-5B1F-4830-95BB-650E9804D239}) (Version: 1.00.0000 - Epic Games)
UE3Redist (HKLM-x32\...\{6530FDAA-5B1F-4830-95BB-650E9804D239}) (Version: 1.00.0000 - Epic Games) Hidden
UE4 Prerequisites (x64) (HKLM-x32\...\{2890ae6b-90e9-448d-b3e6-97e43c21e2fd}) (Version: 1.0.13.0 - Epic Games, Inc.) Hidden
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 4.6.6f2 - Unity Technologies ApS)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update voor Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0413-0000-0000000FF1CE}_ENTERPRISE_{5CF7002F-6F49-4482-9564-5614FBE560FA}) (Version:  - Microsoft)
Update voor Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0413-0000-0000000FF1CE}_ENTERPRISE_{15D84E79-1ED7-42C5-B2FD-745C3FBDDDC5}) (Version:  - Microsoft)
Update voor Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0413-0000-0000000FF1CE}_ENTERPRISE_{A66AE6A1-8D8C-4102-BC18-38CBDE40F809}) (Version:  - Microsoft)
Uplay (HKLM-x32\...\Uplay) (Version: 27.0 - Ubisoft)
Verzoek of wijziging voorlopige aanslag 2014 (HKLM-x32\...\Verzoek of wijziging voorlopige aanslag 2014) (Version:  - Belastingdienst)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.4 - VideoLAN)
Vulkan Run Time Libraries 1.0.39.1 (HKLM\...\VulkanRT1.0.39.1) (Version: 1.0.39.1 - LunarG, Inc.)
Vulkan Run Time Libraries 1.0.65.0 (HKLM\...\VulkanRT1.0.65.0) (Version: 1.0.65.0 - LunarG, Inc.) Hidden
Warframe (HKLM\...\Steam App 230410) (Version:  - Digital Extremes)
WIDCOMM Bluetooth Software (HKLM\...\{6E7F4CA3-B2DE-413C-A7A1-43AA5BE19EA1}) (Version: 6.5.0.2000 - Broadcom Corporation)
Windows Driver Package - Texas Instruments Inc. (SilvrLnk) USB  (06/11/2009 1.0.0.0) (HKLM\...\EC3E466026556D3EB760B01C4772277614354E11) (Version: 06/11/2009 1.0.0.0 - Texas Instruments Inc.)
Windows Driver Package - Texas Instruments Inc. (TIEHDUSB) USB  (09/02/2009 1.0.0.1) (HKLM\...\7511B29C86C398B4D11A0B0E4176CAD68D1B7057) (Version: 09/02/2009 1.0.0.1 - Texas Instruments Inc.)
WinRAR 5.40 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.40.0 - win.rar GmbH)
XFast LAN v6.61 (HKLM\...\XFast LAN) (Version: 6.61 - cFos Software GmbH, Bonn)
XFastUSB (HKLM-x32\...\XFastUSB) (Version: 3.02.31 - ASRock Inc.)
ZenVPN (HKLM-x32\...\ZenVPN) (Version:  - )
 
========================= Memory info: ===================================
Percentage of memory in use: 84%
Total physical RAM: 8147.77 MB
Available physical RAM: 1263.44 MB
Total Virtual: 16293.71 MB
Available Virtual: 8173.95 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:931.41 GB) (Free:89.54 GB) NTFS
3 Drive e: (Door systeem gereserveerd) (Fixed) (Total:0.1 GB) (Free:0.06 GB) NTFS
4 Drive f: () (Fixed) (Total:465.66 GB) (Free:25.06 GB) NTFS
 
========================= Users: ========================================
Gebruikersaccounts voor \\TIM-PC
 
Administrator            Gast                     Tim                      
De opdracht is voltooid.
 
 
**** End of log ****
 

Edited by hamluis, 08 June 2018 - 12:26 PM.


#4 hamluis

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Posted 08 June 2018 - 12:33 PM

I would start with uninstalling Auto Clicker and Advanced System Care and see how the system performs without such.

 

I eould also uninstall both Avast and McAfee...and then reinstall the most current version of one...update it and scan the system.

 

I would uninstall Spybot...its day has passed and I believe there are better products that fill the bill.

 

I will also remind you that the use of uTorrent to acquire and install programs...carries an additional risk of malware finding its way to your system.

 

Louis



#5 TimThaKing

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Posted 08 June 2018 - 01:50 PM

Thanks for the reply.

 

I uninstalled Auto Clicker, Advanced System Care, Avast, McAfee and Spybot, as a new anti-virus I installed AVG (I downloaded both Avast and McAfee to see if the free version did enough for me, they didn't but I just never uninstalled it) and I ran a scan with it. The scan only picked up some programs that have newer versions. After this I restarted my PC and the problem is still occuring.


Edited by TimThaKing, 08 June 2018 - 01:52 PM.





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