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Most games crashes on a i7, 8gbram, gtx1060 rig. Please help.


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#1 siegetank

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Posted 06 June 2018 - 02:09 PM

Hello everyone,

First time posting here and I am literally not a very pc/tech guy. I don't know what's good and what's awesome when it comes to PC parts. I also don't play with my settings because I'm pretty sure I don't know how to fix it.

So here's my my laptop details
Model: ASUS GL502VM
Processor: i7-7700HQ CPU @ 2.80Ghz
Ram: 8192 MB or 8GB
GPU: Geforce GTX1060
OS: Windows 10 Home 64-bit - OS is installed in a 128(?)GB SSD.

I bought this laptop October last year. As you can tell, I bought it specifically for gaming. And please correct me if I'm wrong. This is mid-high range rig, isn't it? I'm supposed to be able to play games at high settings.

Now, I have the following issues. It's not performing well lately. 
1.) My start up from a coldboot takes 5-10mins which it didn't do before (which only takes a few minutes). Bios booting takes just a few seconds but start up takes a while. Please do take note that I have disable all programs that has the "Run on Start up" option.

2.) My temps go high as 90 degrees celsius. I mean even just for Dota2 with high settings. So now, I only put my settings to mid-low. I mean how could this be when I have a freaking GTX1060 for just Dota2. I'm using Dota2 as reference since it's one of the old games that I'm sure that this kind of rig can easily play in high settings. That being said, my temps for other games is also as high. Please take note that I usually don't play with Vsync and anti-aliasing for almost all games.

Even playing Darksiders Warmastered would give me 70 degrees celsius.

3.) I don't understand why my memory would go so high on simple games. I mean 8gb RAM is decent for games that don't run on high settings. Please do take note that I said this because I can't play on high settings because of my temps. AND THAT BEING SAID, why the hell is it using 61% or above memory usage???

Recently, I tried playing Dauntless and the minimum requirements for the game is: 
CPU: i5 SandyBridge
CPU SPEED: Info
RAM: 4 GB
OS: Windows 7 DX11 Support
VIDEO CARD: 660Ti (DX11)

I can't play this game because it's crashing with a message saying that I don't have enough memory. 

4.) Would you recommend for me to reformat my laptop and get windows7 if the OS is the issue?

Please let me know if you need any more information (also please let me know how to get the information you need from me).

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Edited by siegetank, 06 June 2018 - 02:14 PM.


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#2 MadmanRB

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Posted 06 June 2018 - 02:25 PM

Okay so firstly are your drivers up to date?

Secondly did you clean your laptop out of dust and debris?

Did you defrag the hard drive?

Is the laptop off the surface you put it on (you may wish to elevate it, get some old DVD cases or VHS tapes or something to elevate it)

is windows up to date?

 

Just having a checklist ready.


Edited by MadmanRB, 06 June 2018 - 02:26 PM.

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#3 siegetank

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Posted 06 June 2018 - 02:33 PM

Thank you for the input sir.

 

I had it defrag like a month ago since the start up became an issue a month ago.

 

Haven't really really cleaned it. I just run a vacuum quickly.

 

I've tried updating my drivers but I'm quite not sure which ones are essential. I downloaded the latest gpu driver via the geforce app.

 

My laptop is on a laptop table all the time.

 

Just cross referencing here, someone told me that my temps is normal due to it being a laptop and I just need to upgrade my RAM to 16gb since 8gb is trash for gaming. Will anyone concur?

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#4 MadmanRB

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Posted 06 June 2018 - 02:58 PM

Yes heat is an issue for gaming laptops, as for your laptop table its not really good for keeping things cool by the looks of it its got a solid bottom.

Some laptops have fans under the chassis this is why elevation is essential or chill pads.

That laptop stand is more for standard non gaming laptops will not do too well for airflow.

As for drivers as long as you got the geforce experience and have the latest drivers you should be fine there, I recommend the gforce experience if you dont have it already as you mentioned you are not that good at tech. the gforce experience software is very good for those who are not as tech savvy.

I am guessing you also got the recent windows 10 update?

That has caused some havoc with some hardware so better check that.


Edited by MadmanRB, 06 June 2018 - 02:59 PM.

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#5 siegetank

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Posted 06 June 2018 - 03:02 PM

Yup got the Geforce experience software.

 

Will have something to elevate my laptop. Please see attached for the windows 10 update that won't install.

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#6 MadmanRB

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Posted 06 June 2018 - 03:04 PM

Oh, ounch.

Cant update huh?

well that does indicate why you are having issues as its possible something is a little wrong here.

Got any error messages?

Its possible your hardware is fine but windows is why you are having your issues.


Edited by MadmanRB, 06 June 2018 - 03:05 PM.

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#7 siegetank

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Posted 06 June 2018 - 03:08 PM

To be honest with you, that is what I'm leaning on. It's windows fault. I mean, as I mentioned on original post, this rig can play high settings if it wants to, right?

 

Let me try to install it right now. Been holding the update off for quite sometime. I usually get, can't install update message.



#8 siegetank

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Posted 06 June 2018 - 03:11 PM

here's the update error

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#9 MadmanRB

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Posted 06 June 2018 - 03:13 PM

Well yes that laptop has pretty good hardware, sure the GTX 1060 isnt top line (its considered lower end) but its still good for that it offers.

I got 1060 in my desktop and it performs wonderfully.

Your processor is more than fine too, so I dont think thats the issue.

Now as for the memory.... well maybe you should up it once you eliminate this is a OS issue.

Granted yes 8 gigs is plenty for gaming and going over it is a bit silly but windows does have its overhead and Odin forgive you if you have chrome open.

 

Edit:

 

that message is a load of bull.

What the hell windows its only last gen its not that old.

Yeah something is wrong with windows, got any backup media?

You are going to need it


Edited by MadmanRB, 06 June 2018 - 03:15 PM.

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#10 siegetank

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Posted 06 June 2018 - 03:16 PM

Yes, chrome is bleepe so I close it when I play games. Now here are the options I'm thinking:

 

1.) Downgrade my OS to Win7.

 

2.) upgrade to 16gb RAM

 

3.) Downgrade to Win7 and buy new RAM

 

4.) Wait for new update?

 

5,) Reformat



#11 MadmanRB

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Posted 06 June 2018 - 03:18 PM

if it were me i would just reinstall windows 10 with a updated media installer.

Since we really dont know what made windows bork up like this, a bad update perhaps? Who knows

If you got a backup hard drive and a USB thumb drive we may be in business.


Edited by MadmanRB, 06 June 2018 - 03:18 PM.

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#12 siegetank

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Posted 06 June 2018 - 08:58 PM

if it were me i would just reinstall windows 10 with a updated media installer.

Since we really dont know what made windows bork up like this, a bad update perhaps? Who knows

If you got a backup hard drive and a USB thumb drive we may be in business.

 

Will try to do a reformat. I will get back to you once this is all done. Thanks for the input. I GREATLY APPRECIATE IT.



#13 MadmanRB

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Posted 06 June 2018 - 09:26 PM

Indeed, now next question is what software were you using to keep things secure and or safe?

Did you use ccleaner by any case?


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#14 siegetank

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Posted 06 June 2018 - 09:43 PM

I only use Windows Defender, McAfee, and avast. I've ran scans if I was affected by any virus and it didn't show any... I think.

 

Indeed, now next question is what software were you using to keep things secure and or safe?

Did you use ccleaner by any case?



#15 MadmanRB

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Posted 06 June 2018 - 09:48 PM

You may want to remove one of the anti-viruses as using three antivirus clients is very counterproductive and sometimes they can cause severe issues I'm not saying that's the cause of your problem however one of these antivirus programs have to go. If it was me I would remove McAfee it's usually useless anyhow and delivers a lot of false positives I prefer Avast or Panda depending. I mean it is a good thing that you using something to supplement Windows Defender but using more than one client outside of Windows Defender can cause issues

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