Last week we had a client that said their Dell Windows 10 Home Laptop was prompting for BITLOCKER KEY. I thought it was due to the user trying to do a system recovery and somehow broke it during the installation/reinstallation.
During my time trying to reinstall the OS, I checked another laptop that part of the same batch of laptops we purchased (we had 3 laptops purchased, same model) and noticed it showed Bitlocker is enabled for "USED SPACE ONLY ENCRYPTED". Their also a DISK ENCRYPTION option showing underneath Control Panel and if I go their, bitlocker is enabled as I can recover the recovery key. I can't however turn off bitlocker from there as their no other options but "Get recovery key".
I thought bitlocker for Windows 10 only works with Pro and Above, how can Windows 10 HOME get bitlocker enabled and how do I remove this bitlocker.
I can't figure out how bitlocker was enabled in the first place as I set these laptops myself and never enabled them.
I am wondering if maybe the latest windows 10 update did it perhaps?
I posted this on spiceworks but not really getting a clear answer.
On the reinstalled OS laptop, after it was done.I checked and saw it didn't have bitlocker or the DISK ENCRYPTION icon (but this laptop has ran windows 10 updates yet) so wondering if maybe the windows 10 latest update did something to enabled this.
Edited by MasterNe0, 06 June 2018 - 12:32 PM.