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Setting email program for right-click, send to, mail recipient


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#1 JudMc

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Posted 06 June 2018 - 10:06 AM

On my computer, I used to have it so that when I right-click on a file, select "send to" and "mail recipient", it would attach the file to an email in Thunderbird.  I uninstalled and reinstalled Thunderbird and that doesn't work anymore.  First, it asks me to enter a profile.  Then the next screen is from Outlook.  I don't use Outlook - how can I get this back to calling up Thunderbird?



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#2 britechguy

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Posted 06 June 2018 - 10:09 AM

Settings, Apps, Default Apps, Email then select Thunderbird from the list. 

 

When you uninstalled Thunderbird Windows 10 has to select something for the default, and that will always be the Win10 Mail App.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

     . . . the presumption of innocence, while essential in the legal realm, does not mean the elimination of common sense outside it.  The willing suspension of disbelief has its limits, or should.

    ~ Ruth Marcus,  November 10, 2017, in Washington Post article, Bannon is right: It’s no coincidence The Post broke the Moore story


 

 

 

              

 


#3 JudMc

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Posted 06 June 2018 - 10:18 AM

Settings, Apps, Default Apps, Email then select Thunderbird from the list. 

 

When you uninstalled Thunderbird Windows 10 has to select something for the default, and that will always be the Win10 Mail App.

 

I forgot to mention that I do have Thunderbird selected as the default app for Email.  But it still goes to Outlook when I right-click on the file and try to email it.



#4 britechguy

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Posted 06 June 2018 - 10:22 AM

Then I would go back, set it to something else, restart, then go back in and set it to Thunderbird again.

 

So far as I know what should always be invoked under the circumstances you outline is your default e-mail program.  It seems that somewhere in Windows where it looks for that "didn't get the message."

 

I have, upon occasion, found that the reset then set back workaround works.  I always restart between the steps to be as certain that I can be that the reset actually "took" and is showing up when I next go back to settings.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

     . . . the presumption of innocence, while essential in the legal realm, does not mean the elimination of common sense outside it.  The willing suspension of disbelief has its limits, or should.

    ~ Ruth Marcus,  November 10, 2017, in Washington Post article, Bannon is right: It’s no coincidence The Post broke the Moore story


 

 

 

              

 


#5 britechguy

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Posted 06 June 2018 - 10:28 AM

I retract the above for Windows 10 Version 1803.  I have not seen this before, but I have Outlook installed, but not configured, and the Win10 Mail App is set as the default on this machine and is also not configured.   I use webmail and never use the Send to->Mail Recipient option except when testing.

 

I am getting the same result as you do.  It wants me to create an Outlook profile, and this is definitely a behavior that is not "as designed" since I've done this on earlier versions of Windows 10 and the default e-mail client was always invoked.

 

Definitely file a report via the Feedback Hub or Upvote an existing one for the same problem.


Edited by britechguy, 06 June 2018 - 10:29 AM.
Added note about using Feedback Hub to report

Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

     . . . the presumption of innocence, while essential in the legal realm, does not mean the elimination of common sense outside it.  The willing suspension of disbelief has its limits, or should.

    ~ Ruth Marcus,  November 10, 2017, in Washington Post article, Bannon is right: It’s no coincidence The Post broke the Moore story


 

 

 

              

 


#6 JudMc

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Posted 06 June 2018 - 10:35 AM

I retract the above for Windows 10 Version 1803.  I have not seen this before, but I have Outlook installed, but not configured, and the Win10 Mail App is set as the default on this machine and is also not configured.   I use webmail and never use the Send to->Mail Recipient option except when testing.

 

I am getting the same result as you do.  It wants me to create an Outlook profile, and this is definitely a behavior that is not "as designed" since I've done this on earlier versions of Windows 10 and the default e-mail client was always invoked.

 

Definitely file a report via the Feedback Hub or Upvote an existing one for the same problem.

Yes, I changed the default email app to Chrome, rebooted, and it did the same.  Then I changed it to Thunderbird, rebooted, and it did the same.  I use this feature several times per week!  So I need it to use Thunderbird so I have it in my sent mail folder.  (And I have what I think is the latest update of Windows 10 Home.) How do I file a report?


Edited by JudMc, 06 June 2018 - 10:37 AM.


#7 britechguy

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Posted 06 June 2018 - 10:44 AM

I just put a comment in the Feedback Hub regarding this issue, which had been reported about a week ago.

 

If you click the following link:  https://aka.ms/AA1k5n4 it should invoke the Feedback Hub where you can reply and upvote.

 

In the meantime, why don't you just create a message in Thunderbird and use the attach function to snag the file you're trying to send.  I realize that's slightly more work if it's not what you're used to doing, but you get exactly the result you're looking for.  The reason I never knew this was a problem in Version 1803 is that I never use the Send to->Mail Recipient function.  I just go into e-mail, compose the message I want to the recipient that should accompany any attached file, then attach the file and send.

 

I'm not saying that this functionality should not be expected to work, but the above will work just fine for you until Microsoft fixes it.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

     . . . the presumption of innocence, while essential in the legal realm, does not mean the elimination of common sense outside it.  The willing suspension of disbelief has its limits, or should.

    ~ Ruth Marcus,  November 10, 2017, in Washington Post article, Bannon is right: It’s no coincidence The Post broke the Moore story


 

 

 

              

 


#8 britechguy

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Posted 06 June 2018 - 10:59 AM

Addendum:  I encourage you, or anyone using the Feedback Hub to report issues, to use the feature that allows you to capture, screen by screen, the steps you're taking when an error is occurring and to collect associated diagnostic data at the same time.

 

This makes it much easier for those responsible for making fixes to determine exactly what's happening to cause the error.  I just went back to my prior feedback, using the link I gave earlier, and did that because I had not done so when making the initial report.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

     . . . the presumption of innocence, while essential in the legal realm, does not mean the elimination of common sense outside it.  The willing suspension of disbelief has its limits, or should.

    ~ Ruth Marcus,  November 10, 2017, in Washington Post article, Bannon is right: It’s no coincidence The Post broke the Moore story


 

 

 

              

 


#9 JudMc

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Posted 06 June 2018 - 11:49 AM

I just put a comment in the Feedback Hub regarding this issue, which had been reported about a week ago.

 

If you click the following link:  https://aka.ms/AA1k5n4 it should invoke the Feedback Hub where you can reply and upvote.

 

In the meantime, why don't you just create a message in Thunderbird and use the attach function to snag the file you're trying to send.  I realize that's slightly more work if it's not what you're used to doing, but you get exactly the result you're looking for.  The reason I never knew this was a problem in Version 1803 is that I never use the Send to->Mail Recipient function.  I just go into e-mail, compose the message I want to the recipient that should accompany any attached file, then attach the file and send.

 

I'm not saying that this functionality should not be expected to work, but the above will work just fine for you until Microsoft fixes it.

 

That link sends me to the Feedback Hub, but not to that topic.

 

Yes, I have been attaching files to email that way for the last few days, but then I have to browse to the location of the file.  More often, I'm in the folder with the file I want to send.



#10 britechguy

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Posted 06 June 2018 - 12:13 PM

Can't explain why you don't go to that topic.  I've tried this several times now and I'm shot straight to the topic in Feedback Hub.

 

I used the Share option in Feedback Hub to generate that link and that's supposed to result in a link directly to a specific feedback item.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

     . . . the presumption of innocence, while essential in the legal realm, does not mean the elimination of common sense outside it.  The willing suspension of disbelief has its limits, or should.

    ~ Ruth Marcus,  November 10, 2017, in Washington Post article, Bannon is right: It’s no coincidence The Post broke the Moore story


 

 

 

              

 


#11 britechguy

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Posted 06 June 2018 - 12:16 PM

 

 

Yes, I have been attaching files to email that way for the last few days, but then I have to browse to the location of the file.  More often, I'm in the folder with the file I want to send.

 

 

Well, if you keep the folder open I believe you can just drag and drop on to the open message in Thunderbird and the file will attach.  I've used that method before, too, but I am not absolutely certain it was with Tbird, but I think it was.

 

These days I think that most e-mail clients interpret a drag and drop of a file or collection of files on an open message in the compose window to be an attach request.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

     . . . the presumption of innocence, while essential in the legal realm, does not mean the elimination of common sense outside it.  The willing suspension of disbelief has its limits, or should.

    ~ Ruth Marcus,  November 10, 2017, in Washington Post article, Bannon is right: It’s no coincidence The Post broke the Moore story


 

 

 

              

 


#12 JudMc

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Posted 06 June 2018 - 12:23 PM

 

 

 

Yes, I have been attaching files to email that way for the last few days, but then I have to browse to the location of the file.  More often, I'm in the folder with the file I want to send.

 

 

Well, if you keep the folder open I believe you can just drag and drop on to the open message in Thunderbird and the file will attach.  I've used that method before, too, but I am not absolutely certain it was with Tbird, but I think it was.

 

These days I think that most e-mail clients interpret a drag and drop of a file or collection of files on an open message in the compose window to be an attach request.

 

 

That drag-and-drop does work in Thunderbird if you drag it to the top part!  (I didn't know about that.)  That is good enough (for now, at least).  Thank you for all the replies.



#13 britechguy

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Posted 06 June 2018 - 12:38 PM

You're quite welcome.

Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

     . . . the presumption of innocence, while essential in the legal realm, does not mean the elimination of common sense outside it.  The willing suspension of disbelief has its limits, or should.

    ~ Ruth Marcus,  November 10, 2017, in Washington Post article, Bannon is right: It’s no coincidence The Post broke the Moore story


 

 

 

              

 


#14 d0b3rmann

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Posted 05 October 2018 - 09:57 AM

Hi JudMc,

 

I was looking for a solution to this problem, but I'm actually trying to get Windows 10 to use Outlook instead of the built-in Mail app. The way I finally fixed it in my particular case was to go into the Apps & Features panel, go down to the Mail app, click on it and select Advanced Options. Then under App Permissions I set "Email" to OFF. My thinking is this will not allow the Mail app to have access to any email functions and therefore the Sent To Mail Recipient will actually use my default app, as it very much should.

 

Another thing I was looking into that I never got to work, but may work for you, is to create a shortcut for Thunderbird in the SendTo folder, but you would likely have to tinker with the app switches in the shortcut properties to get it to actually open Thunderbird and instruct it to create a new email with the file attached. I think it should be doable, then you can just get rid of the Mail Recipient shortcut altogether. I went into that folder and deleted things like "Fax Recipient" and other blissfully useless shortcuts, got it down to a lean 2 options to Send files To.

 

Hope that helps!

 

 



#15 JudMc

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Posted 05 October 2018 - 10:23 AM

Thanks, I might try that.






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