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infected: .arrow and helprestore@cock.li

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#1 seantor


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Posted 06 June 2018 - 04:32 AM

Hello to everyone,


I have been infected with one Ransomware and all my files in the computer are encrypted. All the files finish with:



Right now all my computer is afected and I can retrieve the information from my files... do you know if therer is any solution?


Many thanks.

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#2 quietman7


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Posted 06 June 2018 - 05:50 AM

Any files that are encrypted with Dharma (CrySiS) Ransomware will have an <id>-<id with 8 random hexadecimal characters>.[<email>] followed by the .dharma, .wallet, .onion, .zzzzz, .cezar, .cesar, .arena, .cobra, .java, .write, .arrow or .bip extension appended to the end of the encrypted data filename.
Dharma (CrySiS) will leave files (ransom notes) with names like README.txt, README.jpg, Hello my vichtim.txt, Your personal data are encrypted!.txt, FILES ENCRYPTED.txt, Files encrypted!!.txt, info.hta.

Only the .dharma, .wallet, .onion variants of Dharma (CrySiS) are decryptable. Unfortunately, there is no known method to decrypt files encrypted by the newer variants of Dharma (CrySiS) without paying the ransom and obtaining the private RSA keys from the criminals. If possible, your best option is to restore from backups, try file recovery software or backup/save your encrypted data as is and wait for a possible solution at a later time. Ignore all Google searches which provide links to bogus and untrustworthy removal/decryption guides.

There is an ongoing discussion in this topic where victims can post comments, ask questions and seek further assistance. Other victims have been directed there to share information, experiences and suggestions.Rather than have everyone with individual topics, it would be best (and more manageable for staff) if you posted any more questions, comments or requests for assistance in the above support topic discussion...it includes experiences by experts, a variety of IT consultants, end users and company reps who have been affected by ransomware infections. To avoid unnecessary confusion, this topic is closed.

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