Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


New ihelperpc ransomware infection

  • This topic is locked This topic is locked
2 replies to this topic

#1 juanbignutz


  • Members
  • 1 posts
  • Local time:06:23 PM

Posted 05 June 2018 - 11:13 PM



    I can find almost NO info on this infection which encrypts & renames files with an ".ihelperpc" extension.


    It provides a large key and asks you to mail a picture or small file to them.


The instructions / ransom banner file :  https://www.sendspace.com/file/t5hqvm


A sample encrypted file: https://www.sendspace.com/file/t0ez2e



The jist of the ransom note:




All your files have received a secret permission.
To remove this permission and restore all data you need:

Send 1 image or text file (less than 10mb) to mail irestorei@hotmail.com.
In the message include your personal ID (look at the beginning of this document).

In the response message we will send the recovered file and further instructions for recovery.



Alternative communication channel - telegram, https://desktop.telegram.org/, our contact: @decryptionfiles


  • If you have not received a response to your message more than 12 hours, write to an alternate email address irestorei@cock.li or use telegram
  • Attempts to run the anti-virus tools will result in the loss of your data
  • Attempts to self-decrypting files will result in the loss of your data
  • Decoders other users are not compatible with your data, because each user has a unique key


Any help would be greatly appreciated. Thank you.

BC AdBot (Login to Remove)


#2 Emmanuel_ADC-Soft


  • Members
  • 418 posts
  • Gender:Male
  • Location:Paris
  • Local time:12:23 AM

Posted 06 June 2018 - 02:43 AM


ID ransomware says it is GlobeImposter 2.0 : https://id-ransomware.malwarehunterteam.com/identify.php?case=a49fc6b0ccf467384c75dcceed9db51d72d369fe


There is an ongoing discussion in this topic where victims can post comments, ask questions and seek further assistance. Other victims have been directed there to share information, experiences and suggestions.

GlobeImposter Ransomware Support

Kind regards,

Emmanuel emte@adc-soft.com

#3 quietman7


    Bleepin' Janitor

  • Global Moderator
  • 52,092 posts
  • Gender:Male
  • Location:Virginia, USA
  • Local time:06:23 PM

Posted 06 June 2018 - 05:55 AM

Rather than have everyone with individual topics, it would be best (and more manageable for staff) if you posted any more questions, comments or requests for assistance in the above support topic discussion...it includes experiences by experts, a variety of IT consultants, end users and company reps who have been affected by ransomware infections. To avoid unnecessary confusion, this topic is closed.

The BC Staff
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users