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My laptop restarts automatically (SysnativeFileCollectionApp.zip)


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3 replies to this topic

#1 pleomax

pleomax

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Posted 05 June 2018 - 04:52 PM

          · Hewlett-Packard
          · HP ProBook 645 G1
        · Windows 10 Pro 64-bit (10.0, Build 16299
        · I Purchased my laptop a year ago 
        · Processor: AMD A8-5550M APU with Radeon™ HD Graphics    (4 CPUs), ~2.1GHz

 

          · System Manufacturer
          · Exact model number (if laptop, check the label on bottom)
        · OS - Windows 10, 8.1, 8, 7, or Vista?  If Windows 10, please include the Version number and Build Number.
                  Under Windows 10, to obtain this information hit the Windows Key, type "winver", hit Enter.
        · x86 (32-bit) or x64 (64-bit)?
        · What was original installed OS on system?
        · Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
        · Age of the computer (hardware)
        · Age of OS installation - and whether you have re-installed the OS

 
          · Laptop or Desktop computer?
               · CPU
               · Video Card
                 If Desktop please also include:
                      · MotherBoard
                      · Power Supply - brand & wattage



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#2 jcgriff2

jcgriff2

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Posted 07 June 2018 - 03:54 PM

I'm sorry, but I don't see the Sysnative zip file attached.

Please attach it to your next post.

Thank you.

Regards. . .

jcgriff2
Microsoft MVP 2009-2015
Microsoft Windows Insider MVP 2018 - Present

#3 pleomax

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Posted 12 June 2018 - 08:49 PM

Thank you

 

I'm sorry, but I don't see the Sysnative zip file attached.

Please attach it to your next post.

Thank you.

Regards. . .

jcgriff2

 



#4 pleomax

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Posted 12 June 2018 - 08:55 PM

SysnativeFileCollectionApp.zip

Attached Files






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