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Got and Closed Pop-up Worried about Infection


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#1 Lxno78

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Posted 05 June 2018 - 01:15 PM

I was on a blogspot website that had a link to a reddit post. Usually, I'm careful but I wasn't in this case. I clicked the link and got a pop-up . It was in it's own browser window. I panicked and closed out of it by using the red "x" in the upper right corner instead of killing the browser process.

 

I was browsing in chrome, incognito, with images set not too load. (Does that make anything safer?)

 

I've run 3 scans, Avast, Malwarebytes, and emsissoft all came up clean. I've also fully deleted my browser files and history on both chrome and firefox. My computer seems to be running fine, nothing strange that I am aware of.

 

However, I still don't feel reassured. Any other steps I can take? Also, if I take the route of a wipe/reinstall of OS, I have two drives (ssd and normal hard drive) do is there a recommended software for wiping those?



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#2 buddy215

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Posted 05 June 2018 - 02:58 PM

I think you are good to go..no reason to think you are infected. Reinstalling would be a drastic unnecessary step.

 

The safest browser is Firefox with the NoScript extension. It takes some time to learn to use it properly but it

would of blocked that popup...actually it may have even not allowed the link you clicked on to be active.

NoScript Security Suite :: Add-ons for Firefox

 

Another program you can use to scan for crapware/ adware that infects browsers is Adblock Plus.

If it finds anything and you want me to take a look at it...post the results.

 

Download AdwCleaner by Xplode onto your desktop. (compatible with Windows 7, 8 and 10)

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 Lxno78

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Posted 05 June 2018 - 03:26 PM

There are 2 detected pups on there. I AdwCleaner removed them both. I did a second scan and it came up clean. However, I'd like to know more about those detected pups. There are PUP.Optional.Legacy Ask and PUP.Optional.Legacy AOL. Is it possible those are some sort of legacy thing for support in chrome, or it's just definitely adware?
 
 
 
 
# -------------------------------
# Malwarebytes AdwCleaner 7.1.1.0
# -------------------------------
# Build:    04-27-2018
# Database: 2018-06-05.1
#
# -------------------------------
# Mode: Scan
# -------------------------------
# Start:    06-05-2018
# Duration: 00:00:36
# OS:       Windows 8.1
# Scanned:  41014
# Detected: 2
 
 
***** [ Services ] *****
 
No malicious services found.
 
***** [ Folders ] *****
 
No malicious folders found.
 
***** [ Files ] *****
 
No malicious files found.
 
***** [ DLL ] *****
 
No malicious DLLs found.
 
***** [ WMI ] *****
 
No malicious WMI found.
 
***** [ Shortcuts ] *****
 
No malicious shortcuts found.
 
***** [ Tasks ] *****
 
No malicious tasks found.
 
***** [ Registry ] *****
 
No malicious registry entries found.
 
***** [ Chromium (and derivatives) ] *****
 
No malicious Chromium entries found.
 
***** [ Chromium URLs ] *****
 
PUP.Optional.Legacy             Ask
PUP.Optional.Legacy             AOL
 
***** [ Firefox (and derivatives) ] *****
 
No malicious Firefox entries found.
 
***** [ Firefox URLs ] *****
 
No malicious Firefox URLs found.
 
 
 
########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S00].txt ##########


#4 buddy215

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Posted 05 June 2018 - 06:53 PM

Ask is included as optional search engines on browsers. It will produce ads in search results when active.

AOL does the same thing. No biggees...

Ask is often seen bundled with free programs including free security programs such as Avast.

 

If you are not seeing excessive CPU usage, popup ads, search misdirects, etc. you are good to go.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#5 Lxno78

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Posted 05 June 2018 - 08:52 PM

All right! Thank you for the help!



#6 buddy215

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Posted 06 June 2018 - 06:01 AM

You're welcome ...happy surfin'


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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