Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Computer restarts during use after installing SSD


  • Please log in to reply
9 replies to this topic

#1 mo4show

mo4show

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:09:13 PM

Posted 03 June 2018 - 10:48 AM

Hi Everyone,

 

I have an old (quite old, Gateway GT5408) pc, that still runs fine, but I wanted to update with an SSD to extend it's life (Samsung 860 EVO 250GB).

 

I upgraded the OS to Windows 7, upped the RAM to 4gbs, and installed an EVGA GT240 dedicated graphics card about 7 years ago, and never had any issues.

 

After installing the SSD, cloning over the old HDD, and using the SSD to boot, the computer turns on fine and stays on. However, if I am browsing the web using Chrome or try to run Rocket League on Steam, the computer will restart.

 

I also cannot download any software (I've only tried to do so using Chrome). The download will get to a 100%, and then it will fail with the following error "Virus scan failed".

 

For the record, I am using Avast Anti-Virus and have never experienced this error before.

 

Any help would be greatly, greatly appreciated!  :)


https://imgur.com/a/hWeS2rs

here are the pics to my event log


Edited by mo4show, 03 June 2018 - 10:48 AM.


BC AdBot (Login to Remove)

 


#2 mo4show

mo4show
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:09:13 PM

Posted 03 June 2018 - 10:57 AM

For the record, I can download and install software using internet explorer. I get the above error when using Chrome



#3 MadmanRB

MadmanRB

    Spoon!!!!


  • Members
  • 3,340 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:No time for that when there is evil afoot!
  • Local time:09:13 PM

Posted 03 June 2018 - 11:41 AM

Interesting, I dont think the SSD is to blame.

It could be a power supply issue, best way to find out is to add in the old drive again and make sure it wont power down.


Edited by MadmanRB, 03 June 2018 - 11:42 AM.

You know you want me baby!

Proud Linux user and dual booter.

Proud Vivaldi user.

8spxh0-6.png


#4 mo4show

mo4show
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:09:13 PM

Posted 03 June 2018 - 12:05 PM

Interesting, I dont think the SSD is to blame.

It could be a power supply issue, best way to find out is to add in the old drive again and make sure it wont power down.

 

I've still got the old HDD in the computer, figured I could use it for extra storage if I ran out of space on the SSD



#5 MadmanRB

MadmanRB

    Spoon!!!!


  • Members
  • 3,340 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:No time for that when there is evil afoot!
  • Local time:09:13 PM

Posted 03 June 2018 - 12:08 PM

Understood, what about your power supply? got any information on that?

You said this is a old desktop, it would make sense if the power supply is going by the wayside.


You know you want me baby!

Proud Linux user and dual booter.

Proud Vivaldi user.

8spxh0-6.png


#6 mo4show

mo4show
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:09:13 PM

Posted 03 June 2018 - 01:47 PM

Understood, what about your power supply? got any information on that?

You said this is a old desktop, it would make sense if the power supply is going by the wayside.

 

I would tend to agree if the issue was happening before I installed the SSD, but it wasn't.

 

Also, the computer stays on if I'm not using it. It's only when I try to do something that it will reboot.



#7 MadmanRB

MadmanRB

    Spoon!!!!


  • Members
  • 3,340 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:No time for that when there is evil afoot!
  • Local time:09:13 PM

Posted 03 June 2018 - 01:51 PM

Hrm, still though I highly doubt its the SSD.

However as a test remove the SSD and see what happens, it really is the only way to find out.


Edited by MadmanRB, 03 June 2018 - 01:54 PM.

You know you want me baby!

Proud Linux user and dual booter.

Proud Vivaldi user.

8spxh0-6.png


#8 mo4show

mo4show
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:09:13 PM

Posted 03 June 2018 - 05:10 PM

Hrm, still though I highly doubt its the SSD.

However as a test remove the SSD and see what happens, it really is the only way to find out.

 

I guess that makes sense....but that wouldn't be the cause of the "virus scan failed" problem from Chrome though, right?

 

I feel like the 2 issues are connected somehow.


Edited by mo4show, 03 June 2018 - 06:19 PM.


#9 MadmanRB

MadmanRB

    Spoon!!!!


  • Members
  • 3,340 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:No time for that when there is evil afoot!
  • Local time:09:13 PM

Posted 03 June 2018 - 07:10 PM

They may not be related, and chrome can have its own issues


You know you want me baby!

Proud Linux user and dual booter.

Proud Vivaldi user.

8spxh0-6.png


#10 mikeloeven

mikeloeven

  • Members
  • 156 posts
  • OFFLINE
  •  
  • Local time:09:13 PM

Posted 06 June 2018 - 10:00 AM

Honestly it seems like the clone failed and the data on the new SSD is corrupted. Try putting the old HDD back in and see if the issues go away. it might be as simple as redoing the drive clone possibly with a different software


Edited by mikeloeven, 06 June 2018 - 10:04 AM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users