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Unable to Backup PC -- HELP!!


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6 replies to this topic

#1 koolx

koolx

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Posted 02 June 2018 - 10:44 AM

I'm not able to backup my PC with macrium or even use system restore. When I try to use system restore i get an error 81000203. I ran sfc /scannow trhat said that files were corrupted and fixed. But when I rebooted the computer went into a boot loop. The only way I was able to boot into the desktop was through safe mode. Attached is an image showing the error and a link to logs from sfc /scannow.

 

Let me know how I can fix this. Thanks.

 

https://drive.google.com/open?id=1vLPCVskVbP132EnATEchELkEfhjx4RQI

 

 

Attached Files

  • Attached File  1.png   157.35KB   0 downloads


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#2 hamluis

hamluis

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Posted 02 June 2018 - 11:04 AM

I would try the following from safe mode with networking.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 koolx

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Posted 02 June 2018 - 11:53 AM

Hi Louis,

 

I did all as you asked. below youll find results from minitoolbox and snapshot from speccy all the way at the bottom. Looking forward to your help!!!

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by x (administrator) on 02-06-2018 at 12:50:20
Running from "C:\Users\x\Desktop"
Microsoft Windows 10 Home  (X64)
Model: MS-7994 Manufacturer: MSI

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/02/2018 12:11:49 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details IVssSnapshotProvider::IsVolumeSupported() failed with 0x8000ffff [hr = 0x8000ffff, Catastrophic failure
Operation:
   Check If Volume Is Supported by Provider
Context:
   Execution Context: Coordinator
   Provider ID: {b5946137-7b9f-4925-af80-51abd60b20d5}
   Volume Name: \\?\Volume{0001f373-0000-0000-0000-501f00000000}\

Error: (06/02/2018 12:02:29 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details IVssSnapshotProvider::IsVolumeSupported() failed with 0x8000ffff [hr = 0x8000ffff, Catastrophic failure
Operation:
   Check If Volume Is Supported by ProviderContext:
   Execution Context: Coordinator
   Provider ID: {b5946137-7b9f-4925-af80-51abd60b20d5}
   Volume Name: \\?\Volume{0001f373-0000-0000-0000-501f00000000}\

Error: (06/02/2018 11:37:17 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details IVssSnapshotProvider::IsVolumeSupported() failed with 0x8000ffff [hr = 0x8000ffff, Catastrophic failure
Operation:
   Check If Volume Is Supported by Provider
Context:
   Execution Context: Coordinator
   Provider ID: {b5946137-7b9f-4925-af80-51abd60b20d5}
   Volume Name: \\?\Volume{0001f373-0000-0000-0000-501f00000000}\

Error: (06/02/2018 11:33:52 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details Cannot ask provider {b5946137-7b9f-4925-af80-51abd60b20d5} if volume is supported. [0x8000ffff] [hr = 0x8000ffff, Catastrophic failure
Operation:
   Check If Volume Is Supported by Provider
   Add a Volume to a Shadow Copy Set
Context:
   Execution Context: Coordinator
   Provider ID: {00000000-0000-0000-0000-000000000000}
   Volume Name: \\?\Volume{0001f373-0000-0000-0000-501f00000000}\
   Execution Context: Coordinator

Error: (06/02/2018 11:33:52 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details Cannot ask provider {b5946137-7b9f-4925-af80-51abd60b20d5} if volume is supported. [0x8000ffff] [hr = 0x8000ffff, Catastrophic failure
Operation:
   Check If Volume Is Supported by Provider
   Add a Volume to a Shadow Copy Set
Context:
   Execution Context: Coordinator
   Provider ID: {00000000-0000-0000-0000-000000000000}
   Volume Name: \\?\Volume{0001f373-0000-0000-0000-501f00000000}\
   Execution Context: Coordinator

Error: (06/02/2018 11:30:51 AM) (Source: Perflib) (User: )
Description: rdyboost4

Error: (06/02/2018 11:30:51 AM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll4

Error: (06/02/2018 09:15:30 AM) (Source: Application Error) (User: )
Description: Faulting application name: winlogon.exe, version: 10.0.17134.1, time stamp: 0x9f57e998
Faulting module name: UxTheme.dll, version: 10.0.17134.1, time stamp: 0x66e92861
Exception code: 0xc0000005
Fault offset: 0x0000000000022b33
Faulting process id: 0x1840
Faulting application start time: 0xwinlogon.exe0
Faulting application path: winlogon.exe1
Faulting module path: winlogon.exe2
Report Id: winlogon.exe3
Faulting package full name: winlogon.exe4
Faulting package-relative application ID: winlogon.exe5

Error: (06/02/2018 09:15:29 AM) (Source: Application Error) (User: )
Description: Faulting application name: winlogon.exe, version: 10.0.17134.1, time stamp: 0x9f57e998
Faulting module name: UxTheme.dll, version: 10.0.17134.1, time stamp: 0x66e92861
Exception code: 0xc0000005
Fault offset: 0x0000000000022b33
Faulting process id: 0x1a50
Faulting application start time: 0xwinlogon.exe0
Faulting application path: winlogon.exe1
Faulting module path: winlogon.exe2
Report Id: winlogon.exe3
Faulting package full name: winlogon.exe4
Faulting package-relative application ID: winlogon.exe5

Error: (06/02/2018 09:15:29 AM) (Source: Application Error) (User: )
Description: Faulting application name: winlogon.exe, version: 10.0.17134.1, time stamp: 0x9f57e998
Faulting module name: UxTheme.dll, version: 10.0.17134.1, time stamp: 0x66e92861
Exception code: 0xc0000005
Fault offset: 0x0000000000022b33
Faulting process id: 0x1628
Faulting application start time: 0xwinlogon.exe0
Faulting application path: winlogon.exe1
Faulting module path: winlogon.exe2
Report Id: winlogon.exe3
Faulting package full name: winlogon.exe4
Faulting package-relative application ID: winlogon.exe5

System errors:
=============
Error: (06/02/2018 12:40:06 PM) (Source: DCOM) (User: DESKTOP-CS2L7VM)
Description: application-specificLocalActivation{8BC3F05E-D86B-11D0-A075-00C04FB68820}{8BC3F05E-D86B-11D0-A075-00C04FB68820}DESKTOP-CS2L7VMxS-1-5-21-618580453-2480567015-3997358870-1001LocalHost (Using LRPC)Microsoft.Windows.ContentDeliveryManager_10.0.17134.1_neutral_neutral_cw5n1h2txyewyS-1-15-2-350187224-1905355452-1037786396-3028148496-2624191407-3283318427-1255436723


Error: (06/02/2018 12:31:12 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunchWindows.SecurityCenter.WscDataProtectionUnavailableNT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (06/02/2018 12:30:56 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (06/02/2018 12:30:56 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (06/02/2018 12:28:08 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Intel® Online Connect Helper service.

Error: (06/02/2018 12:27:43 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (06/02/2018 12:27:43 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (06/02/2018 12:27:38 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Intel® Online Connect Helper service.

Error: (06/02/2018 12:26:38 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (06/02/2018 12:26:38 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable


Microsoft Office Sessions:
=========================
Error: (06/02/2018 12:11:49 PM) (Source: VSS)(User: )
Description: {b5946137-7b9f-4925-af80-51abd60b20d5}IVssSnapshotProvider::IsVolumeSupported() failed with 0x8000ffff0x8000ffff, Catastrophic failure
Operation:
   Check If Volume Is Supported by Provider
Context:
   Execution Context: Coordinator
   Provider ID: {b5946137-7b9f-4925-af80-51abd60b20d5}
   Volume Name: \\?\Volume{0001f373-0000-0000-0000-501f00000000}\

Error: (06/02/2018 12:02:29 PM) (Source: VSS)(User: )
Description: {b5946137-7b9f-4925-af80-51abd60b20d5}IVssSnapshotProvider::IsVolumeSupported() failed with 0x8000ffff0x8000ffff, Catastrophic failure
Operation:
   Check If Volume Is Supported by Provider
Context:
   Execution Context: Coordinator
   Provider ID: {b5946137-7b9f-4925-af80-51abd60b20d5}
   Volume Name: \\?\Volume{0001f373-0000-0000-0000-501f00000000}\

Error: (06/02/2018 11:37:17 AM) (Source: VSS)(User: )
Description: {b5946137-7b9f-4925-af80-51abd60b20d5}IVssSnapshotProvider::IsVolumeSupported() failed with 0x8000ffff0x8000ffff, Catastrophic failure
Operation:
   Check If Volume Is Supported by Provider
Context:
   Execution Context: Coordinator
   Provider ID: {b5946137-7b9f-4925-af80-51abd60b20d5}
   Volume Name: \\?\Volume{0001f373-0000-0000-0000-501f00000000}\

Error: (06/02/2018 11:33:52 AM) (Source: VSS)(User: )
Description: {b5946137-7b9f-4925-af80-51abd60b20d5}Cannot ask provider {b5946137-7b9f-4925-af80-51abd60b20d5} if volume is supported. [0x8000ffff]0x8000ffff, Catastrophic failure
Operation:
   Check If Volume Is Supported by Provider
   Add a Volume to a Shadow Copy Set
Context:
   Execution Context: Coordinator
   Provider ID: {00000000-0000-0000-0000-000000000000}
   Volume Name: \\?\Volume{0001f373-0000-0000-0000-501f00000000}\
   Execution Context: Coordinator

Error: (06/02/2018 11:33:52 AM) (Source: VSS)(User: )
Description: {b5946137-7b9f-4925-af80-51abd60b20d5}Cannot ask provider {b5946137-7b9f-4925-af80-51abd60b20d5} if volume is supported. [0x8000ffff]0x8000ffff, Catastrophic failure
Operation:
   Check If Volume Is Supported by Provider
   Add a Volume to a Shadow Copy Set
Context:
   Execution Context: Coordinator
   Provider ID: {00000000-0000-0000-0000-000000000000}
   Volume Name: \\?\Volume{0001f373-0000-0000-0000-501f00000000}\
   Execution Context: Coordinator

Error: (06/02/2018 11:30:51 AM) (Source: Perflib)(User: )
Description: rdyboost4

Error: (06/02/2018 11:30:51 AM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll4

Error: (06/02/2018 09:15:30 AM) (Source: Application Error)(User: )
Description: winlogon.exe10.0.17134.19f57e998UxTheme.dll10.0.17134.166e92861c00000050000000000022 b33184001d3fa73c7add5c9C:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\UxTheme.dllc87ded0f-b8f3-4470-9317-2704ba5c7afd

Error: (06/02/2018 09:15:29 AM) (Source: Application Error)(User: )
Description: winlogon.exe10.0.17134.19f57e998UxTheme.dll10.0.17134.166e92861c00000050000000000022 b331a5001d3fa73c7226f37C:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\UxTheme.dll36ea792e-db66-4e6a-9466-59ee33383662

Error: (06/02/2018 09:15:29 AM) (Source: Application Error)(User: )
Description: winlogon.exe10.0.17134.19f57e998UxTheme.dll10.0.17134.166e92861c00000050000000000 022b33162801d3fa73c6a15500C:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\UxTheme.dll3528abf1-266a-4337-9e20-6ad386b8a8df

CodeIntegrity Errors:
===================================
  Date: 2018-06-02 12:18:56.355
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\System32\browser_broker.exe) attempted to load \Device\HarddiskVolume2\Users\x\Documents\OldNewExplorer\OldNewExplorer64.dll that did not meet the Microsoft signing level requirements.

  Date: 2018-06-01 21:35:53.599
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\ProgramData\Microsoft\Windows Defender\Platform\4.16.17656.18052-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Users\x\Documents\OldNewExplorer\OldNewExplorer64.dll that did not meet the Microsoft signing level requirements.

  Date: 2018-06-01 21:33:34.138
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\ProgramData\Microsoft\Windows Defender\Platform\4.16.17656.18052-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Users\x\Documents\OldNewExplorer\OldNewExplorer64.dll that did not meet the Microsoft signing level requirements.

  Date: 2018-06-01 21:28:26.030
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\ProgramData\Microsoft\Windows Defender\Platform\4.16.17656.18052-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Users\x\Documents\OldNewExplorer\OldNewExplorer64.dll that did not meet the Microsoft signing level requirements.

  Date: 2018-06-01 20:36:23.282
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\ProgramData\Microsoft\Windows Defender\Platform\4.16.17656.18052-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Users\x\Documents\OldNewExplorer\OldNewExplorer64.dll that did not meet the Microsoft signing level requirements.

  Date: 2018-06-01 19:50:11.997
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\ProgramData\Microsoft\Windows Defender\Platform\4.16.17656.18052-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Users\x\Documents\OldNewExplorer\OldNewExplorer64.dll that did not meet the Microsoft signing level requirements.

  Date: 2018-06-01 09:30:27.721
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\System32\browser_broker.exe) attempted to load \Device\HarddiskVolume2\Users\x\Documents\OldNewExplorer\OldNewExplorer64.dll that did not meet the Microsoft signing level requirements.

  Date: 2018-05-31 18:52:07.226
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\ProgramData\Microsoft\Windows Defender\Platform\4.16.17656.18052-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Users\x\Documents\OldNewExplorer\OldNewExplorer64.dll that did not meet the Microsoft signing level requirements.

  Date: 2018-05-31 18:44:14.522
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\ProgramData\Microsoft\Windows Defender\Platform\4.16.17656.18052-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Users\x\Documents\OldNewExplorer\OldNewExplorer64.dll that did not meet the Microsoft signing level requirements.

  Date: 2018-05-31 18:39:14.012
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\ProgramData\Microsoft\Windows Defender\Platform\4.16.17656.18052-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Users\x\Documents\OldNewExplorer\OldNewExplorer64.dll that did not meet the Microsoft signing level requirements.


=========================== Installed Programs ============================
 (HKLM\...\{E5B0E5D9-9D25-4B2B-A7D9-8CA0F9E0DD89}) (Version: 7.1 - Intel) Hidden
 (HKLM-x32\...\{CE33BF2E-5D59-44DF-8610-59BB289396C6}) (Version: 3.3.1.3 - Intel) Hidden
µTorrent (HKCU\...\uTorrent) (Version: 3.5.3.44396 - BitTorrent Inc.)
64 Bit HP CIO Components Installer (HKLM\...\{FF21C3E6-97FD-474F-9518-8DCBE94C2854}) (Version: 7.2.8 - Hewlett-Packard) Hidden
Adobe Flash Player 29 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 29.0.0.171 - Adobe Systems Incorporated)
Asmedia USB Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.16.33.1 - Asmedia Technology)
Ditto (HKLM\...\Ditto_is1) (Version:  - Scott Brogden)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON XP-610 Series Printer Uninstall (HKLM\...\EPSON XP-610 Series) (Version:  - SEIKO EPSON Corporation)
f.lux (HKCU\...\Flux) (Version:  - f.lux Software LLC)
ffdshow v1.3.4532 [2014-07-17] (HKLM-x32\...\ffdshow_is1) (Version: 1.3.4532.0 - )
Foxit Reader (HKLM-x32\...\Foxit Reader_is1) (Version: 9.1.0.5096 - Foxit Software Inc.)
GOM Player (HKLM-x32\...\GOM Player) (Version: 2.3.30.5289 - GOM & Company)
IDM Crack 6.25 build 25 (HKLM-x32\...\IDM Crack 6.25 build 25) (Version: 5.40 - Crackingpatching.com Team)
Intel Extreme Tuning Utility (HKLM-x32\...\{79E98F35-0524-446C-8EF5-4E863C4D87E2}) (Version: 6.2.0.24 - Intel Corporation) Hidden
Intel Extreme Tuning Utility (HKLM-x32\...\{7afa48c7-9901-40fa-8f9b-f0707e2bc5b6}) (Version: 6.2.0.24 - Intel Corporation)
Intel® Chipset Device Software (HKLM-x32\...\{bb0592a7-5772-4736-9d55-2402740085db}) (Version: 10.1.1.38 - Intel® Corporation) Hidden
Intel® Computing Improvement Program (HKLM\...\{F6B5BD59-21F0-47F8-A6C6-63BAEB1A6569}) (Version: 2.1.03720 - Intel Corporation)
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 11.7.0.1043 - Intel Corporation)
Intel® Network Connections 21.1.30.0 (HKLM\...\PROSetDX) (Version: 21.1.30.0 - Intel)
Intel® Online Connect Software Asset Manager (HKLM-x32\...\{AE956AB9-CD98-4F1E-8B9E-C3C66E290D64}) (Version: 3.4.2072 - Intel Corporation) Hidden
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 23.20.16.4944 - Intel Corporation)
Intel® Serial IO (HKLM\...\{9FD91C5C-44AE-4D9D-85BE-AE52816B0294}) (Version: 30.100.1633.3 - Intel Corporation)
Intel® Trusted Connect Service Client x86 (HKLM-x32\...\{C9552825-7BF2-4344-BA91-D3CD46F4C441}) (Version: 1.47.715.0 - Intel Corporation) Hidden
Intel® Trusted Connect Services Client (HKLM-x32\...\{2b32b7d0-4f9f-47c8-adb7-807e6cb2fb75}) (Version: 1.47.715.0 - Intel Corporation) Hidden
Intel® Update Manager (HKLM-x32\...\{89E5F369-612A-4A5E-8BF2-7938C76ABF29}) (Version: 3.0.135 - Intel Corporation)
Intel® Driver & Support Assistant (HKLM-x32\...\{4ef0c07c-1ede-4d1c-a593-83184455832b}) (Version: 3.3.1.3 - Intel)
Intel® Security Assist (HKLM-x32\...\{B294CE94-FE0F-4427-910C-180AF9FCFED1}) (Version: 1.0.1.620 - Intel Corporation)
Macrium Reflect Free Edition (HKLM\...\{365E7C01-6CD6-4BB6-BD91-B7CFB131EAB3}) (Version: 7.1.2885 - Paramount Software (UK) Ltd.) Hidden
Macrium Reflect Free Edition (HKLM\...\MacriumReflect) (Version: 7.1 - Paramount Software (UK) Ltd.)
MegaDownloader 1.7 (HKLM\...\{C12C2297-65A4-4E64-9AE1-29F0D947FDA0}}_is1) (Version: 1.7 - AppsForMega.info)
Microsoft Office Professional Plus 2016 - en-us (HKLM\...\ProplusRetail - en-us) (Version: 16.0.9330.2087 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 18.065.0329.0002 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 Redistributable - x64 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 Redistributable - x86 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{a2199617-3609-410f-a8e8-e8806c73545b}) (Version: 11.0.61030.0 - Корпорация Майкрософт)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{f0080ca2-80ae-4958-b6eb-e8fa916d744a}) (Version: 11.0.61030.0 - Корпорация Майкрософт)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23506 (HKLM-x32\...\{3ee5e5bb-b7cc-4556-8861-a00a82977d6c}) (Version: 14.0.23506.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23506 (HKLM-x32\...\{23daf363-3020-4059-b3ae-dc4ad39fed19}) (Version: 14.0.23506.0 - Microsoft Corporation)
Mozilla Firefox 60.0.1 (x64 en-US) (HKLM\...\Mozilla Firefox 60.0.1 (x64 en-US)) (Version: 60.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 60.0 - Mozilla)
Mozilla Thunderbird 52.8.0 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 52.8.0 (x86 en-US)) (Version: 52.8.0 - Mozilla)
MSI Fast Boot (HKLM-x32\...\{0F212E7A-65EB-4668-A8D7-749026A64F8E}_is1) (Version: 1.0.1.13 - MSI)
MSI Live Update 6 (HKLM-x32\...\{4F46CF54-47D2-41F4-B230-B0954C544420}}_is1) (Version: 6.2.0.35 - MSI)
MSI USB Speed Up (HKLM-x32\...\{79D5FA63-7003-4398-B882-C70ED18778D1}_is1) (Version: 1.0.0.11 - MSI)
NVIDIA 3D Vision Driver 391.35 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 391.35 - NVIDIA Corporation)
NVIDIA Graphics Driver 391.35 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 391.35 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.36.6 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.36.6 - NVIDIA Corporation)
Office 16 Click-to-Run Extensibility Component (HKLM\...\{90160000-008C-0000-1000-0000000FF1CE}) (Version: 16.0.9330.2087 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-007E-0000-1000-0000000FF1CE}) (Version: 16.0.9330.2087 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM\...\{90160000-008C-0409-1000-0000000FF1CE}) (Version: 16.0.9330.2087 - Microsoft Corporation) Hidden
Opera developer 46.0.2556.0 (HKLM-x32\...\Opera 46.0.2556.0) (Version: 46.0.2556.0 - Opera Software)
Opera developer 51.0.2830.0 (HKLM-x32\...\Opera 51.0.2830.0) (Version: 51.0.2830.0 - Opera Software)
Opera developer 55.0.2962.0 (HKLM-x32\...\Opera 55.0.2962.0) (Version: 55.0.2962.0 - Opera Software)
Oracle VM VirtualBox 5.2.12 (HKLM\...\{128AD467-F107-4FED-A283-F355E74DE103}) (Version: 5.2.12 - Oracle Corporation)
PCSX2 - Playstation 2 Emulator (HKLM-x32\...\pcsx2) (Version:  - )
PDFCreator (HKLM\...\{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}) (Version: 3.2.0 - pdfforge GmbH)
QuickBooks (HKLM-x32\...\{2B0E1E07-2F3D-4E7D-AD0A-1C74A8881B9B}) (Version: 26.0.4006.2607 - Intuit Inc.) Hidden
QuickBooks Pro 2016 (HKLM-x32\...\{4338BDE2-0035-41BC-87BE-EE0AD5D48042}) (Version: 26.0.4006.2607 - Intuit Inc.)
QuickBooks Runtime Redistributable (HKLM\...\{F2A4F809-2DE6-4D27-888B-4D2BB8DAF20E}) (Version: 1.00.0000 - Intuit Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.8412 - Realtek Semiconductor Corp.)
TurboTax 2017 (HKLM-x32\...\TurboTax 2017) (Version: 2017.0 - Intuit, Inc)
UltraUXThemePatcher (HKLM-x32\...\UltraUXThemePatcher) (Version: 3.3.4.0 - Manuel Hoefs (Zottel))
Vulkan Run Time Libraries 1.0.33.0 (HKLM\...\VulkanRT1.0.33.0-2) (Version: 1.0.33.0 - LunarG, Inc.) Hidden
Vulkan Run Time Libraries 1.0.33.0 (HKLM\...\VulkanRT1.0.33.0-3) (Version: 1.0.33.0 - LunarG, Inc.)
Vulkan Run Time Libraries 1.0.54.1 (HKLM\...\VulkanRT1.0.54.1) (Version: 1.0.54.1 - Intel Corporation Inc.)
Vulkan Run Time Libraries 1.0.65.0 (HKLM\...\VulkanRT1.0.65.0) (Version: 1.0.65.0 - LunarG, Inc.) Hidden
Vulkan Run Time Libraries 1.0.65.1 (HKLM\...\VulkanRT1.0.65.1) (Version: 1.0.65.1 - LunarG, Inc.) Hidden
WinRAR 5.50 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.50.0 - win.rar GmbH)
WinRAR Universal Crack (HKLM-x32\...\WinRAR Universal Crack) (Version: 5.50 - Crackingpatching.com Team)
X-Mouse Button Control 2.17 Beta7 (HKLM-x32\...\X-Mouse Button Control) (Version: 2.17 Beta7 - Highresolution Enterprises)

========================= Memory info: ===================================
Percentage of memory in use: 20%
Total physical RAM: 16345.35 MB
Available physical RAM: 12970.71 MB
Total Virtual: 18777.35 MB
Available Virtual: 13496.26 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:446.19 GB) (Free:227.02 GB) NTFS
2 Drive d: (MULTIBOOT) (Removable) (Total:7.04 GB) (Free:2.53 GB) FAT32

========================= Users: ========================================
User accounts for \\DESKTOP-CS2L7VM

Administrator            DefaultAccount           Guest                    
WDAGUtilityAccount       x                        


**** End of log ****
 

 

 

FROM SPECCY:  http://speccy.piriform.com/results/5UvjH5CsszRRLyTfpY8EP75


Edited by hamluis, 02 June 2018 - 02:00 PM.


#4 koolx

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Posted 02 June 2018 - 12:33 PM

Hi Louis,

 

In addition to my last reply I wanted to paste the following for you info to see if it helps you diagnose the issue...

 

 

Microsoft Windows [Version 10.0.17134.81]
© 2018 Microsoft Corporation. All rights reserved.

C:\Users\x>MOUNTVOL
Creates, deletes, or lists a volume mount point.

MOUNTVOL [drive:]path VolumeName
MOUNTVOL [drive:]path /D
MOUNTVOL [drive:]path /L
MOUNTVOL [drive:]path /P
MOUNTVOL /R
MOUNTVOL /N
MOUNTVOL /E
MOUNTVOL drive: /S

    path        Specifies the existing NTFS directory where the mount
                point will reside.
    VolumeName  Specifies the volume name that is the target of the mount
                point.
    /D          Removes the volume mount point from the specified directory.
    /L          Lists the mounted volume name for the specified directory.
    /P          Removes the volume mount point from the specified directory,
                dismounts the volume, and makes the volume not mountable.
                You can make the volume mountable again by creating a volume
                mount point.
    /R          Removes volume mount point directories and registry settings
                for volumes that are no longer in the system.
    /N          Disables automatic mounting of new volumes.
    /E          Re-enables automatic mounting of new volumes.
    /S          Mount the EFI System Partition on the given drive.

Possible values for VolumeName along with current mount points are:

    \\?\Volume{0001f373-0000-0000-0000-100000000000}\
        *** NO MOUNT POINTS ***

    \\?\Volume{fc27361d-8731-11e6-9e27-001a7dda7113}\
        D:\

    \\?\Volume{0001f373-0000-0000-0000-501f00000000}\
        C:\

    \\?\Volume{0001f373-0000-0000-0000-90ab6f000000}\
        *** NO MOUNT POINTS ***


C:\Users\x>



#5 hamluis

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Posted 02 June 2018 - 02:01 PM

Info Re System Error Listed on MTB Data.

 

Louis



#6 koolx

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Posted 02 June 2018 - 03:25 PM

I'm confused by this. I read the link but I still dont know what to do or the solution. Could you provide clarity?



#7 koolx

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Posted 03 June 2018 - 10:45 AM

Can you still help?






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