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My Passport Troubles post Windows 10 Update


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#1 Chiefkeat

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Posted 27 May 2018 - 07:41 AM

Hi

I recently updated my windows 10 32bit to windows 10 64bit. I used the windows update tool to download the OS to my external harddrive. Once downloaded, I set the USB as priority boot in the BIOS settings and got windows 10 64bit no problem. 

 

The problem is when i go to use my passport after like a normal USB. A) I've lost all my files on there. B)Its dropped from a 1TB harddrive to 37.1GB

 

Any help would be much appreciated seeing how i need the harddrive for work.



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#2 JohnC_21

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Posted 27 May 2018 - 08:22 AM

It's sounds like you installed Windows 10 to the USB external drive. Are you saying if you select your USB external to boot it will boot to Windows 10? I think your files are gone. You cannot update 32bit to 64bit without doing a complete install, losing all your programs and data in the process.

 

Download Testdisk and run the program. Do a QuickSearch on the USB external, Highlight any partitions found and press the "P" key. Do you see your lost files? If no partitions are found then do a deeper search. This will take awhile. If no partitions are found you will need to scan the drive with Recovery Software.

 

https://www.cgsecurity.org/wiki/TestDisk_Step_By_Step

 

Download the 32bit version even if your OS is 64bit. 






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