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My Passport Troubles post Windows 10 Update

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#1 Chiefkeat


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Posted 27 May 2018 - 07:41 AM


I recently updated my windows 10 32bit to windows 10 64bit. I used the windows update tool to download the OS to my external harddrive. Once downloaded, I set the USB as priority boot in the BIOS settings and got windows 10 64bit no problem. 


The problem is when i go to use my passport after like a normal USB. A) I've lost all my files on there. B)Its dropped from a 1TB harddrive to 37.1GB


Any help would be much appreciated seeing how i need the harddrive for work.

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#2 JohnC_21


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Posted 27 May 2018 - 08:22 AM

It's sounds like you installed Windows 10 to the USB external drive. Are you saying if you select your USB external to boot it will boot to Windows 10? I think your files are gone. You cannot update 32bit to 64bit without doing a complete install, losing all your programs and data in the process.


Download Testdisk and run the program. Do a QuickSearch on the USB external, Highlight any partitions found and press the "P" key. Do you see your lost files? If no partitions are found then do a deeper search. This will take awhile. If no partitions are found you will need to scan the drive with Recovery Software.




Download the 32bit version even if your OS is 64bit. 

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