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Windows XP SP3 - Slow booting, Unusual HDD activity with noise, then BSOD


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#1 EoflaOE

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Posted 27 May 2018 - 05:07 AM

Immediately after I fixed that previous issue, I was installing AVIRA Antivirus, when it behaves not normally because apparently my processor doesn't have SSE2, then uninstalled it. Here's my problem that appears to be an accomplice of previous issue.

Mod Edit:  Previous topic:  https://www.bleepingcomputer.com/forums/t/677922/windows-xp-sp3-reboot-cycle-crashes-often-on-boot/#entry4499920 - Hamluis.

When I started using my computer after uninstalling AVIRA Antivirus because of its instability with non-SSE2 processors which made me leave vulnerable to viruses, the booting times is slow and takes minutes to go to Windows log-on screen. It took 2:09.13 minutes to boot to log-on screen.

I will write my password, then it logs-in, and loads Windows Sidebar and my gadgets in 1:04.61 minutes.

I will be doing some things, or leaving the computer idle, then I started to notice that HDD light is always red which indicates hard disk activity, and the noticeable clicking noise like the drive is restarting. When that happens, my system freezes until this clicking noise and an unusual HDD activity has stopped.

It will continue doing this to my system until I am greeted with BSOD saying:

Error: "*** STOP: 0x000000F4 (0x00000003, 0x89B04950, 0x89B04AC4, 0x805FB0E4)"
Reason: "A process or thread crucial to system operation has unexpectedly exited or been terminated."

What's weird is that the HDD activity is continuing until the HDD light and noise has finally stopped while I am on the BSOD.

I would like to fix this problem with Hiren's Boot CD, but which one should I go to in that Boot CD?

If this is unfixable in Hiren's Boot CD, why am I experiencing problems like this, and what should I do to fix this problem?


Edited by hamluis, 27 May 2018 - 07:13 AM.

Main PC: CPU: AMD Athlon XP 1500+, Motherboard: KT4AV MS-6712, GPU: ATI Radeon 9200 Series, RAM: 2 GB, HDD: WDC WD400BB-00DEA0 40GB, PSU: Mercury KOB AP4300XA 300W, OS: Windows XP Professional SP3

 

Planned (Dell OptiPlex 7050 - incomplete, may not be final): CPU: Intel Core i7-7700, GPU: Intel Integrated Graphics, RAM: 8 GB, HDD: 1 TB 7200 RPM, PSU: Internal, Speaker: Built-in inside case, OS: Windows 10 Pro 64-bit


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#2 JohnC_21

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Posted 27 May 2018 - 08:30 AM

noticeable clicking noise like the drive is restarting

 

This is indicative of a failing or failed drive. I would backup your data on this drive immediately. If necessary you can attach the drive to another computer using a USB adapter and attempt to recover your data if the drive fails to boot. You may get away with cloning the drive to a new drive but I have my doubts as the drive is now clicking.


Edited by JohnC_21, 27 May 2018 - 08:31 AM.


#3 EoflaOE

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Posted 27 May 2018 - 08:55 AM

Thanks! I think that the drive is failing, but I occasionally hear it, not too frequently, sometimes not at a session, so I think it has barely failed. After I get the partition to work on the failing drive, I will transfer data to the working one. I want to check the SMART status to see if that drive is still healthy for verification.

On Hiren's, Which one should I open to check it?

Also, I doubt I have any IDE HDD USB adapters to plug the hard drive to another computer.

Main PC: CPU: AMD Athlon XP 1500+, Motherboard: KT4AV MS-6712, GPU: ATI Radeon 9200 Series, RAM: 2 GB, HDD: WDC WD400BB-00DEA0 40GB, PSU: Mercury KOB AP4300XA 300W, OS: Windows XP Professional SP3

 

Planned (Dell OptiPlex 7050 - incomplete, may not be final): CPU: Intel Core i7-7700, GPU: Intel Integrated Graphics, RAM: 8 GB, HDD: 1 TB 7200 RPM, PSU: Internal, Speaker: Built-in inside case, OS: Windows 10 Pro 64-bit


#4 JohnC_21

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Posted 27 May 2018 - 09:16 AM

FYI. Doing a scan on the HDD can cause complete failure. You can check the smart status without a scan using GSmartools. You do not need to scan the drive. Run the program and look at the attributes tab for any pink or red rows. It can be downloaded as a portable and run from a USB flash drive. 

 

32-bit Zip (portable): gsmartcontrol-1.1.3-win32.zip.

 

info_failing.png

 

You may be able to find a USB adapter similar to the one from ebay.

 

https://www.ebay.com/itm/SATA-PATA-IDE-to-USB-2-0-Adapter-Converter-Cable-for-2-5-3-5-Inch-Hard-Drive-/321866626452



#5 EoflaOE

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Posted 27 May 2018 - 10:37 AM

I tried to run gsmartcontrol after extraction, but it gave me a message saying that the application has failed to start because dwmapi.dll is not found.

By the way, I am living on the country where they don't purchase from eBay, but local shops or website shops that is made by my country or associated with it, and I don't have any credit card yet.

Good thing, I have the secondary hard drive that runs fine.

Am I supposed to run it on the full, working Windows system? Or what should I do to get it to work on Mini Windows XP?

Main PC: CPU: AMD Athlon XP 1500+, Motherboard: KT4AV MS-6712, GPU: ATI Radeon 9200 Series, RAM: 2 GB, HDD: WDC WD400BB-00DEA0 40GB, PSU: Mercury KOB AP4300XA 300W, OS: Windows XP Professional SP3

 

Planned (Dell OptiPlex 7050 - incomplete, may not be final): CPU: Intel Core i7-7700, GPU: Intel Integrated Graphics, RAM: 8 GB, HDD: 1 TB 7200 RPM, PSU: Internal, Speaker: Built-in inside case, OS: Windows 10 Pro 64-bit


#6 JohnC_21

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Posted 27 May 2018 - 12:27 PM

It may run on miniXP. Did you run Gsmartcontrol in an admin account? Hirens has HDD utilities to check a HDD. Seatools for DOS is one. That may give you the Smart Status. Only do the short test. 

 

http://knowledge.seagate.com/articles/en_US/FAQ/201271en

 

There are other HDD tests on Hirens including one for WD drivers. 

 

The dwmapi.dll file is associated with Microsoft's Desktop Window Manager

 

Gsmartcontrol may be able to run in Safe Mode. 



#7 EoflaOE

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Posted 27 May 2018 - 12:35 PM

All of my hard drives on my computer is Western Digital.

And when I read the changelogs of Gsmartcontrol, I noticed that 1.0.0 will end support for Windows XP so Windows 7 or higher will be required, so I can only use 0.9.0 or lower.

When starting Gsmartcontrol in admin mode, it said "The service did not respond to the start or control request in a timely fashion."

So, what is the best tool for testing HDD for Western Digital drives on Hiren's?

Main PC: CPU: AMD Athlon XP 1500+, Motherboard: KT4AV MS-6712, GPU: ATI Radeon 9200 Series, RAM: 2 GB, HDD: WDC WD400BB-00DEA0 40GB, PSU: Mercury KOB AP4300XA 300W, OS: Windows XP Professional SP3

 

Planned (Dell OptiPlex 7050 - incomplete, may not be final): CPU: Intel Core i7-7700, GPU: Intel Integrated Graphics, RAM: 8 GB, HDD: 1 TB 7200 RPM, PSU: Internal, Speaker: Built-in inside case, OS: Windows 10 Pro 64-bit


#8 JohnC_21

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Posted 27 May 2018 - 12:45 PM

Hirens under the HDD tools has WD's Hard Disk Diagnostic.

 

Western Digital Diagnostics (DLGDIAG) 5.19Quickly and efficiently verify the status of the drive.
Western Digital Data Lifeguard Tools 1.24Perform drive identification, diagnostics, and repairs on most WD drives


#9 JohnC_21

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Posted 27 May 2018 - 12:45 PM

Deleted. Double post.


Edited by JohnC_21, 27 May 2018 - 12:45 PM.


#10 EoflaOE

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Posted 27 May 2018 - 12:53 PM

I will look into these tools, run a test, and then report back.

Main PC: CPU: AMD Athlon XP 1500+, Motherboard: KT4AV MS-6712, GPU: ATI Radeon 9200 Series, RAM: 2 GB, HDD: WDC WD400BB-00DEA0 40GB, PSU: Mercury KOB AP4300XA 300W, OS: Windows XP Professional SP3

 

Planned (Dell OptiPlex 7050 - incomplete, may not be final): CPU: Intel Core i7-7700, GPU: Intel Integrated Graphics, RAM: 8 GB, HDD: 1 TB 7200 RPM, PSU: Internal, Speaker: Built-in inside case, OS: Windows 10 Pro 64-bit


#11 EoflaOE

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Posted 27 May 2018 - 01:08 PM

Are these tools running in DOS?

Main PC: CPU: AMD Athlon XP 1500+, Motherboard: KT4AV MS-6712, GPU: ATI Radeon 9200 Series, RAM: 2 GB, HDD: WDC WD400BB-00DEA0 40GB, PSU: Mercury KOB AP4300XA 300W, OS: Windows XP Professional SP3

 

Planned (Dell OptiPlex 7050 - incomplete, may not be final): CPU: Intel Core i7-7700, GPU: Intel Integrated Graphics, RAM: 8 GB, HDD: 1 TB 7200 RPM, PSU: Internal, Speaker: Built-in inside case, OS: Windows 10 Pro 64-bit


#12 JohnC_21

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Posted 27 May 2018 - 01:22 PM

Yes, they are DOS programs.



#13 EoflaOE

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Posted 27 May 2018 - 01:27 PM

So I rebooted to the menu, then went to DOS Programs, went to Hard Disk Tools, I went to the second page, I found:

"Western Digital Data Lifeguard Tools"

But I can not find DLGDIAG. Where is DLGDIAG between DOS menus?

Main PC: CPU: AMD Athlon XP 1500+, Motherboard: KT4AV MS-6712, GPU: ATI Radeon 9200 Series, RAM: 2 GB, HDD: WDC WD400BB-00DEA0 40GB, PSU: Mercury KOB AP4300XA 300W, OS: Windows XP Professional SP3

 

Planned (Dell OptiPlex 7050 - incomplete, may not be final): CPU: Intel Core i7-7700, GPU: Intel Integrated Graphics, RAM: 8 GB, HDD: 1 TB 7200 RPM, PSU: Internal, Speaker: Built-in inside case, OS: Windows 10 Pro 64-bit


#14 JohnC_21

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Posted 27 May 2018 - 01:38 PM

Use the Data Lifeguard Tools. That is the latest software from WD.  DLGDIAG may be on the next page of HDD tools. I have not used Hirens in a long time.



#15 EoflaOE

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Posted 27 May 2018 - 01:44 PM

Thanks! I tried to use this tool, but I got "HBCD Folder not found" and asked me if I want to try again. When I retry, it doesn't.

I am booting Hiren's Boot CD on USB, and the BIOS has detected it as "USB RMD-FDD".

Main PC: CPU: AMD Athlon XP 1500+, Motherboard: KT4AV MS-6712, GPU: ATI Radeon 9200 Series, RAM: 2 GB, HDD: WDC WD400BB-00DEA0 40GB, PSU: Mercury KOB AP4300XA 300W, OS: Windows XP Professional SP3

 

Planned (Dell OptiPlex 7050 - incomplete, may not be final): CPU: Intel Core i7-7700, GPU: Intel Integrated Graphics, RAM: 8 GB, HDD: 1 TB 7200 RPM, PSU: Internal, Speaker: Built-in inside case, OS: Windows 10 Pro 64-bit





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