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Thumbnail issues with Windows 10


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#1 irvineboy

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Posted 23 May 2018 - 08:43 PM

How come when viewing in large icon mode, some of my AVI and MPG video files show thumbnails while other AVI and MPG video files do NOT show thumbnails?  It's all random.

Almost all of the MOV do not show thumbnails. Is it a compatibility thing with Apple and Windows?  I've deleted my thumbnail cache but still nothing.  Help!!!!  Windows 10 OS.


Edited by hamluis, 24 May 2018 - 03:14 PM.
Moved from A/V Apps to W10 Spt - Hamluis.


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#2 irvineboy

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Posted 24 May 2018 - 11:01 AM

OK everyone.  Keep in mind all picture thumbnails work and its only video thumbnails that have problems.  I did something that someone helpful suggested and I used another work laptop with Windows 10 to see if these MOV files thumbnails would work, and the MOV files thumbnails did work.  So it's not the issue with the file itself.  The MOV files are good.  However, certain MPG/AVI thumbnails will not work with either laptops, so does that mean those particular files' thumbnail settings are corrupt?

 

So for the MOV files thumbnails that work on my Windows 10 (work laptop) BUT does not work with my new Windows 10 (home laptop), and I deleted my thumbnail cache, what can I do?  It's a brand new computer but obviously something is happening that is causing the MOV thumbnails to not work.  Is it a laptop brand thing?  Work is Lenovo laptop and home is Asus laptop.


Edited by irvineboy, 24 May 2018 - 12:01 PM.


#3 Chris Cosgrove

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Posted 24 May 2018 - 05:48 PM

You now have three topics on this problem. since Kilroy has replied to this topic -

 

https://www.bleepingcomputer.com/forums/t/677825/video-thumbnail-is-extremely-slow-to-load-off-of-external-hard-drive-using-30/

 

I am leaving that one open and closing this one as well as your first.

 

Chris Cosgrove


I am going to be away until about the 22nd October. Time on-line will be reduced and my internet access may be limited. PMs may not be replied to as quickly as normal !





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