a friends computer has been hijacked by lop, in this case called search200. There is a search bar on her computer desktop and anything she types in the address bar of IE is rerouted by search200. She is totally bogged down with popups and icons. I put zone alarm and ad aware on. Zone alarm, I hoped would stop even more stuff from getting on her computer. Ad aware found 90 items and quarantined and I deleted after. But the search bar and search200 was still there. I ran adaware with the modem shut down (she has cable connect). After approx 4 runs of adaware it came back 0 bugs, but the search200 was still there. First we downloaded CWshredder. It fixed and/or remove 2 items. We did this twice. Still had the search 200. So we downloaded spybot and it ran and quarantined 11 items but the search 200 is still there . Plus she started getting parse and creation values errors. I thought I would try system restore but there was no system restore not even for 1 day.
1. is cwshredder good only for coolsearch variants only? and is lop a part of the coolsearch variant.
2. spybot doesn't seem do it either, a problem with lop or what?
3. Do you trust the lop uninstall at their site? I ve read all kinds of stuff on lop but from what I could see nobody seems to have much success. One tech suggested using lop's removal tool, but another tech said you get rid of the one search engine and its replaced with another during uninstall. Do you know about this? Symantec recommended using the lop tool.
Im totally desperate. All I read said Hijackthis is for advance computer peeps, and Im not even in novice category. Im not good at computers, and messing in the registry is somewhere I shouldn't be because I don't know anything about fixing registry. The best I can do is next, next, and ok and hope its alright. Plus, I ve read lots of posts at the site that recommended your site and and one guy there had run hijackthis 13 times and still had lop. Thats how I knew what it was she had.
Anything you can suggest or offer would be great. I'm willing to try if you think a subnovice could do it.