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BSOD and freezes with dead / colored differently. (0x000003B)


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8 replies to this topic

#1 Sah_Dude

Sah_Dude

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Posted 21 May 2018 - 11:08 PM

Heya! So, call me frank. i'll go straight to the point! I need a hand with this issue i've been having with my computer comes a long way. Some times i've been months straight without this issue, sometimes i cant even turn my computer on.

Some info:
The freezes come with a screeching sound (since the sound gets freezed too) and usually some different-colored pixels are around the screen. This usually happens when doing something memory-heavy like opening a game (Tried with A hat in time, League, Fallout new vegas, etc.), using Steam's in-game interface or just watching a video in 1080p. I used some program a friend recommended, it gave information such as the hard drive's state, temperature and some other bits i dont remember, and it said it was "Perfect!" So... There's that. Thing is, it sometimes freezes in the "This computer crashed a few times before startup" screen. Then, i cant even turn it on. Once i press the power button not even the keyboard starts up. Usually have to wait around 10 to 30 mins to try my luck again.

What i tried:
-Cleaning it (well duh.)
-Changing the thin sata cable's motherboard jack (I guess it works to "try luck" faster)
-Changing the RAM memory
-Formatted the pc

What might be:
The disk
The integrated video card
The drivers? not sure about this one.

Ill post any info you guys ask.
 


Edited by Sah_Dude, 22 May 2018 - 02:12 PM.


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#2 hamluis

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Posted 22 May 2018 - 07:26 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 Sah_Dude

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Posted 22 May 2018 - 05:25 PM

Hey Louis! Check, i've got what you asked here. Sorry for the late answer, had a tough time trying to turn on the pc  :mellow: 

Here's the log anyway!
-----------------------------------------------------------------------------------------------------------------

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Franco (administrator) on 22-05-2018 at 19:19:12
Running from "C:\Users\Franco\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: To Be Filled By O.E.M. Manufacturer: To Be Filled By O.E.M.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/22/2018 07:17:00 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/22/2018 12:39:08 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/21/2018 10:58:56 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/21/2018 08:55:02 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/21/2018 08:10:57 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/21/2018 08:04:08 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/19/2018 07:07:31 PM) (Source: ATIeRecord) (User: )
Description: ATI EEU Service event error
 
Error: (05/19/2018 02:21:01 AM) (Source: Application Error) (User: )
Description: Nombre de la aplicación con errores: vagante.exe, versión: 0.0.0.0, marca de tiempo: 0x5a9f9687
Nombre del módulo con errores: ntdll.dll, versión: 6.1.7601.23796, marca de tiempo: 0x59028db3
Código de excepción: 0xc0000374
Desplazamiento de errores: 0x000ce8fb
Id. del proceso con errores: 0xdc8
Hora de inicio de la aplicación con errores: 0xvagante.exe0
Ruta de acceso de la aplicación con errores: vagante.exe1
Ruta de acceso del módulo con errores: vagante.exe2
Id. del informe: vagante.exe3
 
Error: (05/19/2018 02:15:08 AM) (Source: Application Error) (User: )
Description: Nombre de la aplicación con errores: vagante.exe, versión: 0.0.0.0, marca de tiempo: 0x5a9f9687
Nombre del módulo con errores: ntdll.dll, versión: 6.1.7601.23796, marca de tiempo: 0x59028db3
Código de excepción: 0xc0000374
Desplazamiento de errores: 0x000ce8fb
Id. del proceso con errores: 0x12bc
Hora de inicio de la aplicación con errores: 0xvagante.exe0
Ruta de acceso de la aplicación con errores: vagante.exe1
Ruta de acceso del módulo con errores: vagante.exe2
Id. del informe: vagante.exe3
 
Error: (05/19/2018 12:45:38 AM) (Source: Application Error) (User: )
Description: Nombre de la aplicación con errores: AUDIODG.EXE, versión: 6.1.7601.23471, marca de tiempo: 0x57601f74
Nombre del módulo con errores: AUDIODG.EXE, versión: 6.1.7601.23471, marca de tiempo: 0x57601f74
Código de excepción: 0xc0000005
Desplazamiento de errores: 0x000000000000c3b4
Id. del proceso con errores: 0xe4c
Hora de inicio de la aplicación con errores: 0xAUDIODG.EXE0
Ruta de acceso de la aplicación con errores: AUDIODG.EXE1
Ruta de acceso del módulo con errores: AUDIODG.EXE2
Id. del informe: AUDIODG.EXE3
 
 
System errors:
=============
Error: (05/22/2018 07:15:22 PM) (Source: Service Control Manager) (User: )
Description: El siguiente controlador de inicio del sistema o de inicio del arranque no se cargó correctamente: 
cdrom
MBAMSwissArmy
 
Error: (05/22/2018 07:15:17 PM) (Source: EventLog) (User: )
Description: El cierre anterior del sistema a las 03:21:56 a.m. del ‎22/‎05/‎2018 resultó inesperado.
 
Error: (05/22/2018 12:37:30 AM) (Source: Service Control Manager) (User: )
Description: El siguiente controlador de inicio del sistema o de inicio del arranque no se cargó correctamente: 
cdrom
MBAMSwissArmy
 
Error: (05/22/2018 12:37:27 AM) (Source: EventLog) (User: )
Description: El cierre anterior del sistema a las 12:31:06 a.m. del ‎22/‎05/‎2018 resultó inesperado.
 
Error: (05/21/2018 10:57:29 PM) (Source: Service Control Manager) (User: )
Description: El siguiente controlador de inicio del sistema o de inicio del arranque no se cargó correctamente: 
cdrom
MBAMSwissArmy
 
Error: (05/21/2018 10:57:15 PM) (Source: EventLog) (User: )
Description: El cierre anterior del sistema a las 08:57:11 p.m. del ‎21/‎05/‎2018 resultó inesperado.
 
Error: (05/21/2018 08:53:30 PM) (Source: Service Control Manager) (User: )
Description: El siguiente controlador de inicio del sistema o de inicio del arranque no se cargó correctamente: 
cdrom
MBAMSwissArmy
 
Error: (05/21/2018 08:53:20 PM) (Source: EventLog) (User: )
Description: El cierre anterior del sistema a las 08:26:17 p.m. del ‎21/‎05/‎2018 resultó inesperado.
 
Error: (05/21/2018 08:09:33 PM) (Source: Service Control Manager) (User: )
Description: El siguiente controlador de inicio del sistema o de inicio del arranque no se cargó correctamente: 
cdrom
MBAMSwissArmy
 
Error: (05/21/2018 08:09:26 PM) (Source: EventLog) (User: )
Description: El cierre anterior del sistema a las 08:06:17 p.m. del ‎21/‎05/‎2018 resultó inesperado.
 
 
Microsoft Office Sessions:
=========================
Error: (05/22/2018 07:17:00 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/22/2018 12:39:08 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/21/2018 10:58:56 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/21/2018 08:55:02 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/21/2018 08:10:57 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/21/2018 08:04:08 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/19/2018 07:07:31 PM) (Source: ATIeRecord)(User: )
Description: 
 
Error: (05/19/2018 02:21:01 AM) (Source: Application Error)(User: )
Description: vagante.exe0.0.0.05a9f9687ntdll.dll6.1.7601.2379659028db3c0000374000ce8fbdc801d3ef307 bc16161D:\Vagante.v1.011.3\vagante\vagante.exeC:\Windows\SysWOW64\ntdll.dll6b112657-5b24-11e8-a278-d0509965a841
 
Error: (05/19/2018 02:15:08 AM) (Source: Application Error)(User: )
Description: vagante.exe0.0.0.05a9f9687ntdll.dll6.1.7601.2379659028db3c0000374000ce8fb12bc01d3ef302 1717779C:\Users\Franco\AppData\Local\Temp\Rar$EXa0.146\Vagante.v1.011.3\vagante\vagante.exeC:\Windows\SysWOW64\ntdll.dll98422283-5b23-11e8-a278-d0509965a841
 
Error: (05/19/2018 12:45:38 AM) (Source: Application Error)(User: )
Description: AUDIODG.EXE6.1.7601.2347157601f74AUDIODG.EXE6.1.7601.2347157601f74c000000500000 0000000c3b4e4c01d3ef094b374eefC:\Windows\system32\AUDIODG.EXEC:\Windows\system32\AUDIODG.EXE17b572ad-5b17-11e8-a278-d0509965a841
 
 
CodeIntegrity Errors:
===================================
  Date: 2017-05-23 19:25:16.578
  Description: Windows no puede comprobar la integridad de imagen del archivo \Device\HarddiskVolume3\Users\Franco\AppData\Local\Temp\Rar$EXa0.786\kerneld.x64 porque el hash del archivo no se encuentra en el sistema. Puede que un cambio reciente de hardware o software haya instalado un archivo dañado o con una firma incorrecta, o que exista un software malintencionado de origen desconocido.
 
  Date: 2017-05-23 19:25:16.547
  Description: Windows no puede comprobar la integridad de imagen del archivo \Device\HarddiskVolume3\Users\Franco\AppData\Local\Temp\Rar$EXa0.786\kerneld.x64 porque el hash del archivo no se encuentra en el sistema. Puede que un cambio reciente de hardware o software haya instalado un archivo dañado o con una firma incorrecta, o que exista un software malintencionado de origen desconocido.
 
 
=========================== Installed Programs ============================
A Hat in Time (HKLM-x32\...\A Hat in Time_is1) (Version:  - )
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 28.0.0.127 - Adobe Systems Incorporated)
Adobe Flash Player 27 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 27.0.0.170 - Adobe Systems Incorporated)
Adobe Flash Player 28 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 28.0.0.137 - Adobe Systems Incorporated)
Adobe Flash Player 28 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 28.0.0.137 - Adobe Systems Incorporated)
Adobe Premiere Pro CS6 (HKLM-x32\...\{7176B973-6011-43C1-AEBC-2D73FE7C6982}) (Version: 6.0 - Adobe Systems Incorporated)
AMD Software (HKLM\...\AMD Catalyst Install Manager) (Version: 18.2.1 - Advanced Micro Devices, Inc.)
APP Shop v1.0.31 (HKLM-x32\...\{90242E9B-BC60-46E3-8EE7-8E953F702280}_is1) (Version: 1.0.31 - ASRock Inc.)
ASRock App Charger v1.0.6 (HKLM\...\ASRock App Charger_is1) (Version: 1.0.6 - ASRock Inc.)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
BattleBlock Theater (HKLM\...\Steam App 238460) (Version:  - The Behemoth)
Blitz 0.7.4 (HKLM\...\153f8ce0-b97a-575b-ba12-4ff8b1481894) (Version: 0.7.4 - Blitz Esports)
CCleaner (HKLM\...\CCleaner) (Version: 5.37 - Piriform)
Cheat Engine 6.4 (HKLM-x32\...\Cheat Engine 6.4_is1) (Version:  - Cheat Engine)
Cheat Engine 6.7 (HKLM-x32\...\Cheat Engine 6.7_is1) (Version:  - Cheat Engine)
Crypt of the NecroDancer (HKLM\...\Steam App 247080) (Version:  - Brace Yourself Games)
DAEMON Tools Lite (HKLM\...\DAEMON Tools Lite) (Version: 10.5.1.0232 - Disc Soft Ltd)
Defraggler (HKLM\...\Defraggler) (Version: 2.21 - Piriform)
Delete Doctor 2.3 (HKLM-x32\...\Delete Doctor) (Version: 2.3 - )
Deluge 1.3.15 (HKLM-x32\...\Deluge) (Version:  - )
Discord (HKCU\...\Discord) (Version: 0.0.301 - Discord Inc.)
Epic Games Launcher (HKLM-x32\...\{4842BC16-D55B-4DB2-8F0D-72F5EA320D92}) (Version: 1.1.133.0 - Epic Games, Inc.)
Epic Games Launcher Prerequisites (x64) (HKLM\...\{66C5838F-B854-4A55-89E6-A6138747A4DF}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
Fallout: New Vegas (HKLM-x32\...\Fallout: New Vegas_is1) (Version:  - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 66.0.3359.181 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.17 - Google Inc.) Hidden
Hard Disk Sentinel PRO (HKLM-x32\...\Hard Disk Sentinel_is1) (Version: 5.01 - Janos Mathe)
Human: Fall Flat (HKLM\...\Steam App 477160) (Version:  - No Brakes Games)
Java 8 Update 151 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F64180151F0}) (Version: 8.0.1510.12 - Oracle Corporation)
Launcher Prerequisites (x64) (HKLM-x32\...\{c6c5a357-c7ca-4a5f-9789-3bb1af579253}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
League of Legends (HKLM-x32\...\{11B6CA74-0359-4E8B-9729-1902B9ADD29C}) (Version: 4.1.2 - Riot Games) Hidden
League of Legends (HKLM-x32\...\League of Legends 4.1.2) (Version: 4.1.2 - Riot Games)
Left 4 Dead 2 (HKLM\...\Steam App 550) (Version:  - Valve)
Malwarebytes versión 3.3.1.2183 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.3.1.2183 - Malwarebytes)
Microsoft .NET Framework 4.6.2 (español) (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 3082) (Version: 4.6.01590 - Microsoft Corporation)
Microsoft .NET Framework 4.6.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01590 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215 (HKLM-x32\...\{d992c12e-cab2-426f-bde3-fb8c53950b0d}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft Visual Studio Installer (HKLM\...\{6F320B93-EE3C-4826-85E0-ADF79F8D4C61}) (Version: 1.14.162.1217 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 4.0 Refresh (HKLM-x32\...\{D69C8EDE-BBC5-436B-8E0E-C5A6D311CF4F}) (Version: 4.0.30901.0 - Microsoft Corporation)
Mount&Blade Warband (HKLM-x32\...\Mount&Blade Warband) (Version:  - )
Nexus Mod Manager (HKLM\...\6af12c54-643b-4752-87d0-8335503010de_is1) (Version: 0.63.14 - Black Tree Gaming)
No More Room in Hell (HKLM\...\Steam App 224260) (Version:  - No More Room in Hell Team)
OBS Studio (HKLM-x32\...\OBS Studio) (Version: 19.0.3 - OBS Project)
Overwatch (HKLM-x32\...\Overwatch) (Version:  - Blizzard Entertainment)
Paquete de controladores de Windows - Realtek (RTL8167) Net  (12/23/2016 7.104.1223.2016) (HKLM\...\8FE7583BA3BE7DC67C5AE21C06F30A7E65FB3C21) (Version: 12/23/2016 7.104.1223.2016 - Realtek)
Parsec (HKLM-x32\...\Parsec) (Version:  - Parsec Cloud Inc.)
PBE (HKLM-x32\...\PBE 1.0) (Version: 1.0 - Riot Games, Inc)
PokeMMO (HKLM\...\PokeMMO_is1) (Version:  - PokeMMO)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.8105 - Realtek Semiconductor Corp.)
Reigns: Her Majesty (HKLM-x32\...\1183536009_is1) (Version: 20171206 - GOG.com)
SafeZone Stable 3.55.2393.607 (HKLM-x32\...\SafeZone 3.55.2393.607) (Version: 3.55.2393.607 - Avast Software) Hidden
Serious Sam 3: BFE (HKLM\...\Steam App 41070) (Version:  - Croteam)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
TeamSpeak 3 Client (HKCU\...\TeamSpeak 3 Client) (Version: 3.1.6 - TeamSpeak Systems GmbH)
TeamViewer 12 (HKLM-x32\...\TeamViewer) (Version: 12.0.78716 - TeamViewer)
Terraria v1.3.5.3 Rus (HKLM-x32\...\vsetop.com Terraria v1.3.5.3 Rus_is1) (Version: 1.3.5.3 Rus - VseTop.Com)
The Escapists 2 Big Top Breakout (HKLM-x32\...\The Escapists 2 Big Top Breakout_is1) (Version:  - )
TP-Link TL-WN823N (HKLM-x32\...\{CE194A8D-C8DF-47EB-AB04-5A54CDC1C5BD}) (Version: 2.1.0 - TP-Link)
Unity (HKLM-x32\...\Unity) (Version: 5.6.3p1 - Unity Technologies ApS)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 5.3.5f1 - Unity Technologies ApS)
USB Network Joystick (HKLM-x32\...\{2A558A06-A44E-400D-95AD-D9FAA89AFD36}) (Version: V3.70a - )
Vulkan Run Time Libraries 1.0.39.1 (HKLM\...\VulkanRT1.0.39.1) (Version: 1.0.39.1 - LunarG, Inc.)
Vulkan Run Time Libraries 1.0.61.0 (HKLM\...\VulkanRT1.0.61.0) (Version: 1.0.61.0 - LunarG, Inc.) Hidden
Vulkan Run Time Libraries 1.0.65.0 (HKLM\...\VulkanRT1.0.65.0) (Version: 1.0.65.0 - LunarG, Inc.) Hidden
Vulkan Run Time Libraries 1.0.65.0 (HKLM\...\VulkanRT1.0.65.0-2) (Version: 1.0.65.0 - LunarG, Inc.) Hidden
WinRAR 5.40 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.40.0 - win.rar GmbH)
World of Warcraft (HKLM-x32\...\World of Warcraft) (Version:  - Blizzard Entertainment)
 
========================= Memory info: ===================================
Percentage of memory in use: 48%
Total physical RAM: 3521.23 MB
Available physical RAM: 1823.21 MB
Total Virtual: 7040.64 MB
Available Virtual: 5174.34 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:833.85 GB) (Free:602.04 GB) NTFS
2 Drive d: () (Fixed) (Total:97.56 GB) (Free:21 GB) NTFS
 
========================= Users: ========================================
Cuentas de usuario de \\POROTA
 
Administrador            Franco                   Invitado                 
Se ha completado el comando correctamente.
 
 
**** End of log ****

Edited by hamluis, 23 May 2018 - 10:44 AM.


#4 joseibarra

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Posted 23 May 2018 - 05:19 AM

You say "sometimes i cant even turn my computer on" and " had a tough time trying to turn on the pc" and "have to wait around 10 to 30 mins to try my luck again".

 

When the computer does not start are you able to better describe the symptoms of what happens - do you not see any startup messages, the system refuses to boot and begins the starting cycle again, or something else you will describe.

 

There are temperature/thermal barriers and limits built in to the system to shut the system down immediately to prevent permanent damage if there is a thermal event.

 

Video intensive things can generate heat so you may be having a thermal event - especially f you have to wait 10 to 30 mins to try your luck again as that will give components time to cool off.

 

If you do not play games or do video intensive things will the system run fine without shutting down - and you only have the problem playing games?

 

If your system is crashing you need to configure it to generate a crash dump file when it does crash and provide more information about your system.

 

You can also monitor your temps while you are gaming to see if things are getting to hot.

 

Here's how to get started:

 

On your Desktop right click Computer, Properties, Advanced system settings and make it look like this:

 

[attachment=204753:1.jpg]

 

There is no need to create the Minidump folder as Windows will create one if it needs to.

 

Then click OK enough times to close all the dialog boxes and restart your system for the changes to take effect.  After rebooting you can go back and check the settings again to be sure the adjustments "stick".

 

In your next reply you can supply more information that will reduce the number of question asking message cycles if you will do this:

 

Describe your antivirus/antimalware environment.

 

Click the Start button/orb in the lower-left corner of your screen. Or, press the Windows logo key on your keyboard.

In the box enter:

msinfo32

Select/click msinfo32.exe and the System Information dialog box will open.

Click on System Summary, click Edit, Select All (Ctrl-A), Copy (Ctrl-C) and then paste (Ctrl-V) the information back here in your next reply.

For video driver information, expand the Components, click Display, click Edit, Select All (Ctrl-A), Copy (Ctrl-C) and then paste (Ctrl-V) the information back here.

 

There will be some personal information (like System Name and User Name), and whatever appears to be private information to you, just delete it from the pasted information.

 

If you download the free version of Speccy you can see what your temperatures are and also monitor them while you are performing video intensive things that might cause a BSOD:

 

https://www.piriform.com/speccy

 

You can uninstall Speccy later if you don't like it.

 

When Speccy is running temperatures in green are good and temperatures in red would be bad (in this example everything is green=good and red=bad):

 

[attachment=204754:2.jpg]

 

Remember:  Green=Good  Orange=A Concern  Red=Bad

 

If you minimize Speccy to the system tray the average temperature will still be displayed next to the system clock so you can keep an eye on it and if it gets into the red, you have a thermal problem:

 

[attachment=204755:3.jpg]

 

See if you can reproduce the problem while Speccy is running and showing the temperature of things

.

 

 

 

 


The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates.


#5 Sah_Dude

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Posted 23 May 2018 - 02:33 PM

god damn. 132°f bumping to 143°f on the CPU. I think this might be the issue! Ill change the thermal paste and check the temperature then see if i can add some coolers or figure out something. Havent changed the paste in 3 years... That might be lazy, i know.

In case you want to know, 44°f on the video card and 80°f on the motherboard

The uh, the summary is in spanish, i hope it doesnt bother you?
 

Sistema operativo Microsoft Windows 7 Professional
Versión 6.1.7601 Service Pack 1 Compilación 7601
Descripción adicional del sistema operativo No disponible
Fabricante del sistema operativo Microsoft Corporation
Fabricante del sistema To Be Filled By O.E.M.
Modelo del sistema To Be Filled By O.E.M.
Tipo de sistema PC basado en x64
Procesador AMD A10-7850K Radeon R7, 12 Compute Cores 4C+8G, 3700 Mhz, 2 procesadores principales, 4 procesadores lógicos
Versión y fecha de BIOS American Megatrends Inc. P1.90, 08/05/2015
Versión de SMBIOS 2.7
Directorio de Windows C:\Windows
Directorio del sistema C:\Windows\system32
Dispositivo de arranque \Device\HarddiskVolume1
Configuración regional Argentina
Capa de abstracción de hardware Versión = "6.1.7601.17514"
Zona horaria Hora estándar de Argentina
Memoria física instalada (RAM) 4,00 GB
Memoria física total 3,44 GB
Memoria física disponible 1,83 GB
Memoria virtual total 6,88 GB
Memoria virtual disponible 4,26 GB
Espacio de archivo de paginación 3,44 GB
Archivo de paginación C:\pagefile.sys


#6 hamluis

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Posted 23 May 2018 - 04:21 PM

In computing systems...most references to temperatures are Celsius, not Fahrenheit.  Trying to determine if there is a system problem with temperatures...of anything on the system...is bound to be distorted when using the Fahrenheit system.

 

Louis



#7 joseibarra

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Posted 23 May 2018 - 04:53 PM

Good detective work so work on the thermal issues with a repaste of thermal compound, checking fan operations, etc.

 

That is only one of the two requested copy/pastes from msinfo32 - the second will the video driver section but it sounds like heat is the issue to work on first.

If I look at the Speccy temps in F and manually convert them to C then switch Speccy to C the numbers match up - no distortion.

 

Consider replacing my copy/paste image with one showing C instead F so it will make sense most of the time instead of some of the time.


The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates.


#8 Sah_Dude

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Posted 23 May 2018 - 07:00 PM

Oh, sorry then. 50 degrees go up to 92 degrees, (WHAT!?) when playing a game. 31 and 20 on the motherboard and the graphic card.

About the video drivers, yeah, my bad. Here is it.

Nombre AMD Radeon™ R7 Graphics

Id. de dispositivo PNP PCI\VEN_1002&DEV_130F&SUBSYS_130F1849&REV_00\3&267A616A&0&08
Tipo de adaptador AMD Radeon Graphics Processor (0x130F), compatible con Advanced Micro Devices, Inc.
Descripción de adaptador AMD Radeon™ R7 Graphics
RAM de adaptador 512,00 MB (536.870.912 bytes)
Controladores instalados aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Versión del controlador 23.20.15017.3010
Archivo INF oem24.inf (sección ati2mtag_Kaveri_Desktop)
Esquema de color No disponible
Entradas de tabla de colores 4294967296
Resolución 1366 x 768 x 60 hercios
Bits/píxel 32
Dirección de memoria 0xC0000000-0xFFFFFFFF
Dirección de memoria 0xD0000000-0xD07FFFFF
Puerto E/S 0x0000F000-0x0000F0FF
Dirección de memoria 0xFF700000-0xFF73FFFF
Canal IRQ IRQ 4294967293
Puerto E/S 0x000003B0-0x000003DF
Puerto E/S 0x000003C0-0x000003DF
Dirección de memoria 0xA0000-0xBFFFF
Controlador c:\windows\system32\drivers\atikmpag.sys (23.20.15017.3010, 524,38 KB (536.968 bytes), 31/01/2018 09:11 p.m.)

Edited by Sah_Dude, 23 May 2018 - 07:36 PM.


#9 hamluis

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Posted 24 May 2018 - 03:46 AM

The average temp reflected in Speccy for CPU temp is 55Celsius...the max operating per specs for CPU is 72.4Celsius.

 

Louis






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