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White screen after login windows 7


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2 replies to this topic

#1 dawtf

dawtf

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Posted 21 May 2018 - 05:28 AM

I need help after loging on my windows 7 i got white screen

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 16.05.2018 01
Ran by SYSTEM on MININT-7R9O8JG (21-05-2018 13:21:11)
Running from E:\
Platform: Windows 7 Professional Service Pack 1 (X86) Language: English (United States)
Internet Explorer Version 11
Boot Mode: Recovery
Default: ControlSet001
[b]ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.[/b]

Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [Avira SystrayStartTrigger] => C:\Program Files\Avira\Launcher\Avira.SystrayStartTrigger.exe [98024 2018-03-28] (Avira Operations GmbH & Co. KG)
HKLM\...\Run: [Bron-Spizaetus] => C:\Windows\ShellNew\RakyatKelaparan.exe [45456 2018-03-25] ()
HKLM\...\RunOnce: [*Restore] => C:\Windows\system32\rstrui.exe [262656 2017-09-13] (Microsoft Corporation)
HKLM\...\Winlogon: [Shell] Explorer.exe "C:\Windows\KesenjanganSosial.exe" [x ] ()
HKU\Khalifa\...\Run: [Tok-Cirrhatus-2685] => C:\Users\Khalifa\AppData\Local\br6393on.exe [45456 2018-03-25] ()
HKU\Khalifa\...\Run: [Tok-Cirrhatus] => [X]
HKU\Khalifa\...\Policies\system: [DisableRegistryTools] 1
HKU\Khalifa\...\Policies\system: [DisableCMD] 0
HKU\Khalifa\...\Policies\Explorer: [NoFolderOptions] 1
Startup: C:\Users\Khalifa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Empty.pif [2018-03-25] ()
Startup: C:\Users\Khalifa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2010 Screen Clipper and Launcher.lnk [2018-04-23]
ShortcutTarget: OneNote 2010 Screen Clipper and Launcher.lnk -> C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE (Microsoft Corporation)
AlternateShell: cmd-brontok.exe

==================== Services (Whitelisted) ====================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S2 Avira.ServiceHost; C:\Program Files\Avira\Launcher\Avira.ServiceHost.exe [449240 2018-03-28] (Avira Operations GmbH & Co. KG)
S2 D_Link_DWA-125_WPS; C:\Program Files\D-Link\DWA-125 revA\ANIWConnService.exe [53248 2010-07-12] ()
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [680960 2017-04-14] (Microsoft Corporation)

===================== Drivers (Whitelisted) ======================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S1 anodlwf; C:\Windows\System32\DRIVERS\anodlwf.sys [12800 2010-05-28] ()
S3 e1kexpress; C:\Windows\System32\DRIVERS\e1k6032.sys [164864 2009-07-13] (Intel Corporation)
S3 netr28u; C:\Windows\System32\DRIVERS\Dnetr28u.sys [1714320 2014-12-08] (MediaTek Inc.)

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2018-05-21 13:21 - 2018-05-21 13:21 - 000000000 ____D C:\FRST
2018-05-21 01:00 - 2018-05-21 01:00 - 000000000 ____D C:\Users\Khalifa\AppData\Local\Bron.tok-17-21
2018-04-24 02:28 - 2018-04-24 02:37 - 000000000 ____D C:\needfiles2
2018-04-24 01:38 - 2018-04-24 02:03 - 000000000 ____D C:\needfiles
2018-04-24 01:31 - 2018-04-24 01:31 - 000000000 ____D C:\Users\Khalifa\AppData\Local\Bron.tok-17-24
2018-04-23 01:15 - 2018-04-23 01:15 - 000000000 ____D C:\Windows\System32\appmgmt

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2018-05-21 12:35 - 2018-04-16 23:45 - 000000000 ____D C:\Windows\SHELLNEW
2018-05-21 12:35 - 2018-02-27 01:45 - 000000000 ____D C:\users\Khalifa
2018-05-21 12:35 - 2009-07-13 18:37 - 000000000 ____D C:\Windows\registration
2018-05-21 01:57 - 2009-07-13 18:04 - 000000007 ___SH C:\autoexec.bat
2018-05-21 01:46 - 2009-07-13 20:34 - 000025696 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2018-05-21 01:46 - 2009-07-13 20:34 - 000025696 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2018-05-21 01:43 - 2010-11-20 13:01 - 000781298 _____ C:\Windows\System32\PerfStringBackup.INI
2018-05-21 01:43 - 2009-07-13 18:37 - 000000000 ____D C:\Windows\inf
2018-04-23 22:26 - 2018-04-12 01:19 - 000000000 ____D C:\Program Files\Avira
2018-04-23 03:00 - 2018-04-07 23:48 - 000000000 ____D C:\Users\Khalifa\Documents\OneNote Notebooks
2018-04-23 02:51 - 2018-02-27 23:41 - 000000000 ____D C:\Program Files\Google
2018-04-23 02:50 - 2018-02-27 23:41 - 000000000 ____D C:\Users\Khalifa\AppData\Local\Google
2018-04-23 01:18 - 2018-04-08 00:16 - 000000000 ____D C:\SuperJPG
2018-04-23 01:15 - 2018-02-28 03:40 - 000000000 ____D C:\Program Files\paint.net
2018-04-22 23:46 - 2018-02-27 23:32 - 000000000 ____D C:\Windows\System32\Macromed
2018-04-22 23:11 - 2018-02-27 23:32 - 000000000 ____D C:\Users\Khalifa\AppData\Roaming\HpUpdate

Files to move or delete:
====================
C:\Windows\Tasks\At1.job
C:\Windows\Tasks\At2.job


==================== Known DLLs (Whitelisted) =========================


==================== Bamital & volsnap ======================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\explorer.exe => MD5 is legit
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
C:\Windows\System32\dnsapi.dll => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== Association (Whitelisted) =============


==================== Restore Points  =========================

Restore point date: 2018-04-16 23:41
Restore point date: 2018-04-16 23:43
Restore point date: 2018-04-23 01:14
Restore point date: 2018-05-13 01:32
Restore point date: 2018-05-21 01:55

==================== Memory info =========================== 

Percentage of memory in use: 18%
Total physical RAM: 1995.59 MB
Available physical RAM: 1621.23 MB
Total Virtual: 1995.59 MB
Available Virtual: 1632.87 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:232.82 GB) (Free:188.93 GB) NTFS ==>[drive with boot components (obtained from BCD)]
Drive e: (USBX) (Removable) (Total:3.81 GB) (Free:3.8 GB) FAT32
Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS


==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7/8/10) (Size: 232.8 GB) (Disk ID: 927A927A)
Partition 1: (Active) - (Size=232.8 GB) - (Type=07 NTFS)

========================================================
Disk: 1 (Size: 3.8 GB) (Disk ID: 04030201)
Partition 1: (Not Active) - (Size=3.8 GB) - (Type=0B)

LastRegBack: 2018-05-13 01:25

==================== End of FRST.txt ============================


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#2 nasdaq

nasdaq

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Posted 21 May 2018 - 07:05 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Press the Windows key + r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.
Please copy the entire contents of the code box below to the a new file.
 
start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

HKLM\...\Run: [Bron-Spizaetus] => C:\Windows\ShellNew\RakyatKelaparan.exe [45456 2018-03-25] ()
HKLM\...\Winlogon: [Shell] Explorer.exe "C:\Windows\KesenjanganSosial.exe" [x ] ()
HKU\Khalifa\...\Run: [Tok-Cirrhatus-2685] => C:\Users\Khalifa\AppData\Local\br6393on.exe [45456 2018-03-25] ()
HKU\Khalifa\...\Run: [Tok-Cirrhatus] => [X]
HKU\Khalifa\...\Policies\system: [DisableRegistryTools] 1
HKU\Khalifa\...\Policies\system: [DisableCMD] 0
HKU\Khalifa\...\Policies\Explorer: [NoFolderOptions] 1
AlternateShell: cmd-brontok.exe
2018-05-21 01:00 - 2018-05-21 01:00 - 000000000 ____D C:\Users\Khalifa\AppData\Local\Bron.tok-17-21
2018-04-24 02:28 - 2018-04-24 02:37 - 000000000 ____D C:\needfiles2
2018-04-24 01:38 - 2018-04-24 02:03 - 000000000 ____D C:\needfiles
2018-04-24 01:31 - 2018-04-24 01:31 - 000000000 ____D C:\Users\Khalifa\AppData\Local\Bron.tok-17-24
C:\Windows\Tasks\At1.job
C:\Windows\Tasks\At2.job
C:\Windows\ShellNew\RakyatKelaparan.exe
C:\Windows\KesenjanganSosial.exe
C:\Users\Khalifa\AppData\Local\br6393on.exe
C:\Windows\System32\cmd-brontok.exe

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

If possible, in Normal mode Download and run these 2 programs.

Please download Malwarebytes Anti-Malware from here
  • Right-click on the MBAM icon and select Run as administrator to run the tool.
  • Click Yes to accept any security warnings that may appear.
  • Once the MBAM dashboard opens, on the right detail pane click on the word "Current" under the Scan Status to update the tool database.
  • On the left menu pane click the Settings tab, and then select the Protection tab on the top.
  • Under the Scan Options, turn on the button Scan for rootkits and Scan within archives.
  • Click the Scan tab on the right detail pane, select Threat Scan and click the Start Scan button
  • Note: The scan may take some time to finish, so please be patient.
  • If potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selected button.
  • While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log can also be viewed by clicking the log to select it, then clicking the View Report button.
Please post the log for my review.

Note: If asked to restart the computer, please do so immediately.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

Post the Fixlog.txt, AdwCleaner and MBAM logs for my review.

Run the Farbar program in Normal mode and post A fresh FRST log.
Include the Additiion.txt file that was created by running the Farbar program.

Let me know what problem persists.

#3 nasdaq

nasdaq

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Posted 27 May 2018 - 06:09 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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