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PC extremely slow to boot up


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8 replies to this topic

#1 NancyNo5

NancyNo5

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Posted 20 May 2018 - 09:22 AM

Hello,

 

Need help.  Windows 10 PC extremely slow to boot up and opening browsers takes a while also.  Ran malwarebytes premium, malwarebytes anti-rootkit (found 12 threats) have windows defender on.  

 

Thanks for the help.

 

Nancy


Edited by hamluis, 20 May 2018 - 02:26 PM.
Moved from MRL to Am I Infected - Hamluis.


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#2 Broni

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Posted 20 May 2018 - 05:17 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
  • The Scan log is available throughout History ->Application logs. Please post it contents in your next reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


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#3 NancyNo5

NancyNo5
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Posted 21 May 2018 - 04:34 PM

System froze at point where I was installing malware bytes.  Will try again.  But here are the first three logs:

 

Security check

 Results of screen317's Security Check version 0.99.93  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Windows Defender   
Malwarebytes       
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Zemana AntiMalware    
 Java 8 Update 131  
 Java version 32-bit out of Date! 
 Adobe Flash Player 29.0.0.171  
 Google Chrome (66.0.3359.181) 
 Google Chrome (SetupMetrics...) 
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamtray.exe  
 Zemana AntiMalware ZAM.exe   
 Windows Defender MSASCuiL.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 
 
 
FARBAR
 

Farbar Service Scanner Version: 27-01-2016
Ran by Slawskifamily (administrator) on 21-05-2018 at 14:18:11
Running from "C:\Users\Slawskifamily\Downloads"
Microsoft Windows 10 Home  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Security Center:
============
 
 
Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.
 
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""C:\ProgramData\Microsoft\Windows Defender\platform\4.14.17639.18041-0\MsMpEng.exe"".
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
MINITOOLBOX
 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Slawskifamily (administrator) on 21-05-2018 at 14:20:24
Running from "C:\Users\Slawskifamily\Downloads"
Microsoft Windows 10 Home  (X64)
Model: Inspiron 2350 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Realtek PCIe GBE Family Controller = Ethernet (Connected)
Intel® Dual Band Wireless-AC 7260 = Wi-Fi (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 4" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : WINDOWS-82VF645
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : fios-router.home
 
Ethernet adapter Ethernet:
 
   Connection-specific DNS Suffix  . : fios-router.home
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : C8-1F-66-AF-26-99
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::3408:e40b:53a5:da66%16(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.9(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, May 20, 2018 1:48:37 AM
   Lease Expires . . . . . . . . . . : Tuesday, May 22, 2018 1:48:48 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 164110182
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-EE-7B-A4-C8-1F-66-AF-26-99
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Wireless LAN adapter Wi-Fi:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : fios-router.home
   Description . . . . . . . . . . . : Intel® Dual Band Wireless-AC 7260
   Physical Address. . . . . . . . . : F8-16-54-F8-8D-74
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 3:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : F8-16-54-F8-8D-75
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:385c:141c:9f15:88c6(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::385c:141c:9f15:88c6%17(Preferred) 
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 268435456
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-EE-7B-A4-C8-1F-66-AF-26-99
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4006:804::200e
  172.217.10.78
 
 
Pinging google.com [172.217.10.78] with 32 bytes of data:
Reply from 172.217.10.78: bytes=32 time=13ms TTL=56
Reply from 172.217.10.78: bytes=32 time=15ms TTL=56
 
Ping statistics for 172.217.10.78:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 13ms, Maximum = 15ms, Average = 14ms
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  2001:4998:44:41d::4
  2001:4998:44:41d::3
  2001:4998:c:1023::4
  2001:4998:c:1023::5
  2001:4998:58:1836::11
  2001:4998:58:1836::10
  72.30.35.9
  98.137.246.8
  98.138.219.232
  98.137.246.7
  72.30.35.10
  98.138.219.231
 
 
Pinging yahoo.com [98.137.246.7] with 32 bytes of data:
Reply from 98.137.246.7: bytes=32 time=75ms TTL=55
Reply from 98.137.246.7: bytes=32 time=78ms TTL=55
 
Ping statistics for 98.137.246.7:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 75ms, Maximum = 78ms, Average = 76ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 16...c8 1f 66 af 26 99 ......Realtek PCIe GBE Family Controller
  4...f8 16 54 f8 8d 74 ......Intel® Dual Band Wireless-AC 7260
  6...f8 16 54 f8 8d 75 ......Microsoft Wi-Fi Direct Virtual Adapter
  1...........................Software Loopback Interface 1
 17...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.9     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
      192.168.1.0    255.255.255.0         On-link       192.168.1.9    281
      192.168.1.9  255.255.255.255         On-link       192.168.1.9    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.9    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link       192.168.1.9    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link       192.168.1.9    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 17    331 ::/0                     On-link
  1    331 ::1/128                  On-link
 17    331 2001::/32                On-link
 17    331 2001:0:5ef5:79fb:385c:141c:9f15:88c6/128
                                    On-link
 16    281 fe80::/64                On-link
 17    331 fe80::/64                On-link
 16    281 fe80::3408:e40b:53a5:da66/128
                                    On-link
 17    331 fe80::385c:141c:9f15:88c6/128
                                    On-link
  1    331 ff00::/8                 On-link
 16    281 ff00::/8                 On-link
 17    331 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [63488] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67072] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [84992] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [84992] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [79872] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31232] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/21/2018 02:14:00 PM) (Source: ESENT) (User: )
Description: svchost (3448,D,27) SRUJet: The database page read from the file "C:\WINDOWS\system32\SRU\SRUDB.dat" at offset 51576832 (0x0000000003130000) (database page svchost0) for 4096 (0x00001000) bytes failed verification due to a page checksum mismatch.  The stored checksum was [0000000000000000] and the computed checksum was [0000312f654f2053].  The read operation will fail with error -1018 (0xfffffc06).  If this condition persists then please restore the database from a previous backup.  This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
 
Error: (05/21/2018 02:14:00 PM) (Source: ESENT) (User: )
Description: svchost (3448,D,27) SRUJet: The database page read from the file "C:\WINDOWS\system32\SRU\SRUDB.dat" at offset 51576832 (0x0000000003130000) (database page svchost0) for 4096 (0x00001000) bytes failed verification due to a page checksum mismatch.  The stored checksum was [0000000000000000] and the computed checksum was [0000312f654f2053].  The read operation will fail with error -1018 (0xfffffc06).  If this condition persists then please restore the database from a previous backup.  This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
 
Error: (05/21/2018 01:14:00 PM) (Source: ESENT) (User: )
Description: svchost (3448,D,27) SRUJet: The database page read from the file "C:\WINDOWS\system32\SRU\SRUDB.dat" at offset 51576832 (0x0000000003130000) (database page svchost0) for 4096 (0x00001000) bytes failed verification due to a page checksum mismatch.  The stored checksum was [0000000000000000] and the computed checksum was [0000312f654f2053].  The read operation will fail with error -1018 (0xfffffc06).  If this condition persists then please restore the database from a previous backup.  This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
 
Error: (05/21/2018 12:13:00 PM) (Source: ESENT) (User: )
Description: svchost (3448,D,27) SRUJet: The database page read from the file "C:\WINDOWS\system32\SRU\SRUDB.dat" at offset 51576832 (0x0000000003130000) (database page svchost0) for 4096 (0x00001000) bytes failed verification due to a page checksum mismatch.  The stored checksum was [0000000000000000] and the computed checksum was [0000312f654f2053].  The read operation will fail with error -1018 (0xfffffc06).  If this condition persists then please restore the database from a previous backup.  This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
 
Error: (05/21/2018 11:12:00 AM) (Source: ESENT) (User: )
Description: svchost (3448,D,27) SRUJet: The database page read from the file "C:\WINDOWS\system32\SRU\SRUDB.dat" at offset 51576832 (0x0000000003130000) (database page svchost0) for 4096 (0x00001000) bytes failed verification due to a page checksum mismatch.  The stored checksum was [0000000000000000] and the computed checksum was [0000312f654f2053].  The read operation will fail with error -1018 (0xfffffc06).  If this condition persists then please restore the database from a previous backup.  This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
 
Error: (05/21/2018 11:07:15 AM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073422302
 
Error: (05/21/2018 10:11:00 AM) (Source: ESENT) (User: )
Description: svchost (3448,D,27) SRUJet: The database page read from the file "C:\WINDOWS\system32\SRU\SRUDB.dat" at offset 51576832 (0x0000000003130000) (database page svchost0) for 4096 (0x00001000) bytes failed verification due to a page checksum mismatch.  The stored checksum was [0000000000000000] and the computed checksum was [0000312f654f2053].  The read operation will fail with error -1018 (0xfffffc06).  If this condition persists then please restore the database from a previous backup.  This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
 
Error: (05/21/2018 09:11:00 AM) (Source: ESENT) (User: )
Description: svchost (3448,D,27) SRUJet: The database page read from the file "C:\WINDOWS\system32\SRU\SRUDB.dat" at offset 51576832 (0x0000000003130000) (database page svchost0) for 4096 (0x00001000) bytes failed verification due to a page checksum mismatch.  The stored checksum was [0000000000000000] and the computed checksum was [0000312f654f2053].  The read operation will fail with error -1018 (0xfffffc06).  If this condition persists then please restore the database from a previous backup.  This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
 
Error: (05/21/2018 08:10:00 AM) (Source: ESENT) (User: )
Description: svchost (3448,D,27) SRUJet: The database page read from the file "C:\WINDOWS\system32\SRU\SRUDB.dat" at offset 51576832 (0x0000000003130000) (database page svchost0) for 4096 (0x00001000) bytes failed verification due to a page checksum mismatch.  The stored checksum was [0000000000000000] and the computed checksum was [0000312f654f2053].  The read operation will fail with error -1018 (0xfffffc06).  If this condition persists then please restore the database from a previous backup.  This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
 
Error: (05/21/2018 07:26:36 AM) (Source: ESENT) (User: )
Description: svchost (3448,D,27) SRUJet: The database page read from the file "C:\WINDOWS\system32\SRU\SRUDB.dat" at offset 51576832 (0x0000000003130000) (database page svchost0) for 4096 (0x00001000) bytes failed verification due to a page checksum mismatch.  The stored checksum was [0000000000000000] and the computed checksum was [0000312f654f2053].  The read operation will fail with error -1018 (0xfffffc06).  If this condition persists then please restore the database from a previous backup.  This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
 
 
System errors:
=============
Error: (05/21/2018 02:10:06 PM) (Source: DCOM) (User: WINDOWS-82VF645)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}WINDOWS-82VF645SlawskifamilyS-1-5-21-4038706766-3583268880-1652552151-1004LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (05/21/2018 01:45:24 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (05/21/2018 12:58:06 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (05/21/2018 12:36:41 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (05/21/2018 10:24:51 AM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (05/21/2018 09:38:37 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (05/21/2018 09:37:48 AM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (05/21/2018 09:28:17 AM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (05/21/2018 09:28:14 AM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (05/21/2018 09:28:11 AM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
 
Microsoft Office Sessions:
=========================
Error: (05/21/2018 02:14:00 PM) (Source: ESENT)(User: )
Description: svchost3448,D,27SRUJet: C:\WINDOWS\system32\SRU\SRUDB.dat51576832 (0x0000000003130000)4096 (0x00001000)-1018 (0xfffffc06)[0000000000000000][0000312f654f2053]12591 (0x312F)
 
Error: (05/21/2018 02:14:00 PM) (Source: ESENT)(User: )
Description: svchost3448,D,27SRUJet: C:\WINDOWS\system32\SRU\SRUDB.dat51576832 (0x0000000003130000)4096 (0x00001000)-1018 (0xfffffc06)[0000000000000000][0000312f654f2053]12591 (0x312F)
 
Error: (05/21/2018 01:14:00 PM) (Source: ESENT)(User: )
Description: svchost3448,D,27SRUJet: C:\WINDOWS\system32\SRU\SRUDB.dat51576832 (0x0000000003130000)4096 (0x00001000)-1018 (0xfffffc06)[0000000000000000][0000312f654f2053]12591 (0x312F)
 
Error: (05/21/2018 12:13:00 PM) (Source: ESENT)(User: )
Description: svchost3448,D,27SRUJet: C:\WINDOWS\system32\SRU\SRUDB.dat51576832 (0x0000000003130000)4096 (0x00001000)-1018 (0xfffffc06)[0000000000000000][0000312f654f2053]12591 (0x312F)
 
Error: (05/21/2018 11:12:00 AM) (Source: ESENT)(User: )
Description: svchost3448,D,27SRUJet: C:\WINDOWS\system32\SRU\SRUDB.dat51576832 (0x0000000003130000)4096 (0x00001000)-1018 (0xfffffc06)[0000000000000000][0000312f654f2053]12591 (0x312F)
 
Error: (05/21/2018 11:07:15 AM) (Source: Office 2013 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073422302
 
Error: (05/21/2018 10:11:00 AM) (Source: ESENT)(User: )
Description: svchost3448,D,27SRUJet: C:\WINDOWS\system32\SRU\SRUDB.dat51576832 (0x0000000003130000)4096 (0x00001000)-1018 (0xfffffc06)[0000000000000000][0000312f654f2053]12591 (0x312F)
 
Error: (05/21/2018 09:11:00 AM) (Source: ESENT)(User: )
Description: svchost3448,D,27SRUJet: C:\WINDOWS\system32\SRU\SRUDB.dat51576832 (0x0000000003130000)4096 (0x00001000)-1018 (0xfffffc06)[0000000000000000][0000312f654f2053]12591 (0x312F)
 
Error: (05/21/2018 08:10:00 AM) (Source: ESENT)(User: )
Description: svchost3448,D,27SRUJet: C:\WINDOWS\system32\SRU\SRUDB.dat51576832 (0x0000000003130000)4096 (0x00001000)-1018 (0xfffffc06)[0000000000000000][0000312f654f2053]12591 (0x312F)
 
Error: (05/21/2018 07:26:36 AM) (Source: ESENT)(User: )
Description: svchost3448,D,27SRUJet: C:\WINDOWS\system32\SRU\SRUDB.dat51576832 (0x0000000003130000)4096 (0x00001000)-1018 (0xfffffc06)[0000000000000000][0000312f654f2053]12591 (0x312F)
 
 
CodeIntegrity Errors:
===================================
  Date: 2018-05-19 23:52:16.602
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.
 
  Date: 2018-05-19 23:52:08.602
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.
 
  Date: 2018-05-19 21:03:02.447
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.
 
  Date: 2018-05-19 21:02:54.018
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.
 
  Date: 2018-05-19 20:32:39.624
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.
 
  Date: 2018-05-19 20:32:38.970
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.
 
  Date: 2018-05-19 20:32:15.323
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.
 
  Date: 2018-05-19 20:32:14.702
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.
 
  Date: 2018-05-19 20:32:07.115
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.
 
  Date: 2018-05-19 20:32:06.972
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.
 
 
=========================== Installed Programs ============================
 
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 18.011.20040 - Adobe Systems Incorporated)
Adobe Flash Player 29 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 29.0.0.171 - Adobe Systems Incorporated)
Adobe Flash Player 29 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 29.0.0.171 - Adobe Systems Incorporated)
ANT Drivers Installer x64 (HKLM\...\{7664AF65-7B0D-4171-9F0F-50455278B428}) (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
Backup and Sync from Google (HKLM\...\{D827660F-36C3-4CB6-BCFF-C0E066935C55}) (Version: 3.41.9267.0638 - Google, Inc.)
Canon iP2600 series (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_iP2600_series) (Version:  - )
CCleaner (HKLM\...\CCleaner) (Version: 5.42 - Piriform)
CyberLink Media Suite Essentials (HKLM-x32\...\InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}) (Version: 10.0 - CyberLink Corp.)
Dell Backup and Recovery - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 1.6.1.2 - Dell Inc.)
Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.6.1.2 - Dell Inc.)
DELLOSD (HKLM-x32\...\{B0F29C6D-C7A9-40AC-9658-921961818E2B}) (Version: 1.0.0.6 - DELL)
DSC/AA Factory Installer (HKLM\...\{F7A70D00-F283-45C8-B163-49EC365D7E27}) (Version: 3.4.6299.48 - PC-Doctor, Inc.) Hidden
Elevated Installer (HKLM-x32\...\{1052502B-4C91-43F9-B160-AE39ED57C9F0}) (Version: 5.3.1.0 - Garmin Ltd or its subsidiaries) Hidden
Europa Universalis IV (HKLM\...\Steam App 236850) (Version:  - Paradox Development Studio)
FTL: Faster Than Light (HKLM\...\Steam App 212680) (Version:  - Subset Games)
Garmin Express (HKLM-x32\...\{BCC7CA85-E57F-452D-BB44-15A1CE018BD0}) (Version: 5.3.1.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express (HKLM-x32\...\{bd8bd200-9a60-4969-b267-6b565f36e3da}) (Version: 5.3.1.0 - Garmin Ltd or its subsidiaries)
Garmin Express Tray (HKLM-x32\...\{DA9C865D-6762-4931-8588-0B13B7A0796B}) (Version: 5.3.1.0 - Garmin Ltd or its subsidiaries) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 66.0.3359.181 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.17 - Google Inc.) Hidden
Halcyon 6: Lightspeed Edition (HKLM\...\Steam App 651660) (Version:  - Massive Damage, Inc.)
Hearts of Iron IV (HKLM\...\Steam App 394360) (Version:  - Paradox Development Studio)
Intel® Manageability Engine Firmware Recovery Agent (HKLM-x32\...\{0EC7F9CC-4741-45AE-9F55-6E9343F726F5}) (Version: 1.1.0.36960 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.13.1706 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 20.19.15.4835 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.8.0.1016 - Intel Corporation)
Java 8 Update 131 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180131F0}) (Version: 8.0.1310.11 - Oracle Corporation)
Malwarebytes version 3.5.1.2522 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.5.1.2522 - Malwarebytes)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.5007.1000 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 18.065.0329.0002 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24212 (HKLM-x32\...\{323dad84-0974-4d90-a1c1-e006c7fdbb7d}) (Version: 14.0.24212.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24212 (HKLM-x32\...\{462f63a8-6347-4894-a1b3-dbfe3a4c981d}) (Version: 14.0.24212.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Mozilla Firefox 60.0.1 (x64 en-US) (HKLM\...\Mozilla Firefox 60.0.1 (x64 en-US)) (Version: 60.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 60.0.1.6710 - Mozilla)
My Dell (HKLM\...\PC-Doctor for Windows) (Version: 3.4.6299.48 - PC-Doctor, Inc.)
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.5007.1000 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.5007.1000 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.5007.1000 - Microsoft Corporation) Hidden
Origin (HKLM-x32\...\Origin) (Version: 10.5.18.58059 - Electronic Arts, Inc.)
Picross Touch (HKLM\...\Steam App 476460) (Version:  - Jon Gallant)
Pictopix (HKLM\...\Steam App 568320) (Version:  - Tomlab Games)
Puzzle Pirates (HKCU\...\Puzzle Pirates) (Version:  - )
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.28144 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7544 - Realtek Semiconductor Corp.)
S.T.A.L.K.E.R.: Shadow of Chernobyl (HKLM\...\Steam App 4500) (Version:  - GSC Game World)
The Sims™ 4 (HKLM-x32\...\{48EBEBBF-B9F8-4520-A3CF-89A730721917}) (Version: 1.39.74.1020 - Electronic Arts Inc.)
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
Zemana AntiMalware (HKLM-x32\...\{8F0CD7D1-42F3-4195-95CD-833578D45057}_is1) (Version: 2.74.0.150 - Zemana Ltd.)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 37%
Total physical RAM: 12205.63 MB
Available physical RAM: 7675.07 MB
Total Virtual: 14061.63 MB
Available Virtual: 9706.86 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:921.31 GB) (Free:841.34 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\WINDOWS-82VF645
 
Administrator            DefaultAccount           Guest                    
Nancy                    Slawskifamily            WDAGUtilityAccount       
 
========================= Restore Points ==================================
 
16-05-2018 00:58:25 Windows Update
 
**** End of log ****
 
 


#4 Broni

Broni

    The Coolest BC Computer


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Posted 21 May 2018 - 05:06 PM

In your Event Viewer there are plenty of these errors:

 

Error: (05/21/2018 09:28:17 AM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
You may have hard drive issue.
 
Run hard drive diagnostics: http://www.bleepingcomputer.com/forums/topic28744.html/page__view__findpost__p__160520
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.
For Toshiba hard drives, see here: http://storage.toshiba.com/storage-services-support/warranty-support/software-utilities#diagnostic

Note : If you do not know how to set your computer to boot from CD follow the steps here

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My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#5 NancyNo5

NancyNo5
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Posted 24 May 2018 - 09:05 PM

Broni, sorry for the delay, could not get pc running but finally got it to work.

 

I don't have an CD drive so I can't make a bootable CD.



#6 Broni

Broni

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Posted 24 May 2018 - 11:02 PM

There is no other option unless you remove hard drive and you test it on friend's computer.


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#7 katelucky

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Posted 25 May 2018 - 02:31 AM

Maybe you have a lot of programs set to auto startup. You can check it with Starter program. Also, antiviruses significantly slow down starting time.



#8 NancyNo5

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Posted 02 June 2018 - 10:43 AM

It's dead. Can't get desktop up. Tries to repair itself but says it cannot complete the repair.

#9 Broni

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Posted 02 June 2018 - 10:58 AM

As I said before, I suspect hard drive problem.


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