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Acer Laptop Booting up the startup screen, goong black, and repeating.


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5 replies to this topic

#1 Sonic3AndKnuckles

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Posted 19 May 2018 - 02:12 PM

Hi.
I have been using my family computer for a little while, and today decided to attempt to fix my Computer again. It keeps doing what is said in the title, however, we've tried what might be almost everything possible. Safe mode didn't work, resetting didn't work, startup fix didn't work, nothing worked. Can i have some help please? I wanna get back to playing Pokemon Uranium and ROM Hacking, and my family PC is too broken and laggy to do that. Thanks!

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#2 Sonic3AndKnuckles

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Posted 19 May 2018 - 02:20 PM

Going back to the previous build also didn't work.

#3 mikey11

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Posted 19 May 2018 - 02:54 PM

can you boot to a command prompt?

 

if so, run the following command

 

chkdsk /f /r


Edited by mikey11, 19 May 2018 - 02:56 PM.


#4 dmccoyks

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Posted 25 May 2018 - 02:41 PM

You can either create the following and see if you can boot or perform the step below and see if you can get into safe mode or command prompt and we can try some possible repairs.

 

Also try the following startup options:

  • Enable Low Resolution mode
  • Disable Driver Signature enforcement
  • Disable early-launch anti-malware protection

 
How to make a bootable DVD or USB via the media creation tool
https://www.microsoft.com/en-us/software-download/windows10
 

 

Force Safe Mode with Power On/Off

 

1) Press the Power On/Off button to Start and Shut Down the computer 2-3 times to stat the Windows Recovery Environment.
2) Select Troubleshoot > Advanced options > Startup Settings > Restart from the Choose an Option screen.
3) After your PC restarts, select one of the following Safe Mode options you are instructed to from the Start Up Settings menu:

  • Safe Mode (4)
  • Safe Mode with Networking (5)
  • Command Prompt (6)

4) Wait for Safe Mode to load.
5) Logon with an Administrator account if needed.



#5 Sonic3AndKnuckles

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Posted 25 May 2018 - 03:17 PM

Thanks for the help guys, but i think it's because i turned the PC mid reset, and the PC is fried. We'll get it fixed sometime.

#6 dmccoyks

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Posted 25 May 2018 - 03:22 PM

You should still be able to reinstall Windows if you turned it off midway through. I would recommend performing a new clean install of Windows. Let me know if any questions. If you need to backup your files then I would recommend one of the following methods.

 

Backup Files

See the following link for more details

https://www.easeus.com/todo-backup-resource/backup-data-without-booting-into-windows.html

 

EaseUs todo backup

https://www.easeus.com/backup-software/

 

Macrium Reflect free

https://www.macrium.com/reflectfree

 

https://reflect.macrium.com/webtutorial/How_to_create_a_disk_image.asp


Edited by dmccoyks, 25 May 2018 - 03:23 PM.





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