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Windows 10 BSOD BAD_HEADER_POOL after upgrade from Win7


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#1 bonoman

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Posted 17 May 2018 - 06:09 PM

Dell Latitude 7480
Was 64 bit W7, upgraded to 64 bit Win10 on another older Dell.  Bad_pool_header error occurs on *both* Dell HW platforms.
Also was Win7 Pro to Win 10 Pro, Win7 booted no problem.
HW is brand new, but since error occurs on both machines, doubt I have an actual memory problem and diags come back clean
These are both laptops
 
I can BARELY boot into regular mode.  I can do safe mode w/networking ALL day long.  Problem is, I can't boot into regular mode enough to update any drivers that require Windows installation service.  I can update some in safe mode.  I've disabled all non MS services and removed everything I possible can from the startup.
 
Currently booting in Legacy mode, not UEFI since the 7480 won't find the boot device when I switch.  I've also tried disabling unncessary network interfaces like virtual VPN adapters, etc hoping something there would give me a clean boot in regular mode.
 
No matter what though, I can't seem to shake this BAD_HEADER_POOL message that appears.  The Sysnative zip is attached and I think I followed the FAQ to get this thread started successfully. TIA for any helps, suggestions, etc.
 
I use this image for work and it is VERY customized, so I'm hoping to do anything but start from scratch.


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#2 bwv848

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Posted 19 May 2018 - 11:09 AM

I can BARELY boot into regular mode.  I can do safe mode w/networking ALL day long.  Problem is, I can't boot into regular mode enough to update any drivers that require Windows installation service.  I can update some in safe mode.  I've disabled all non MS services and removed everything I possible can from the startup.

Can you follow: https://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/


Edited by bwv848, 19 May 2018 - 11:09 AM.

If I do not reply in three days, please message me.
 
BC BSOD Posting Instructions | Carrona BSOD Index | Driver Reference Table (DRT)


#3 bonoman

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Posted 19 May 2018 - 04:36 PM

Ah shoot. I did have the attachment for the tool added to my original post   I always try to follow the rules for posting in new forums.. I ended up doing a reset.  Too much time wasted on a stupid error.






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