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Update hard drive firmware on ProLiant ML350 G6

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#1 afishyfella


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Posted 17 May 2018 - 11:57 AM

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Last Modified: 2018-05-17
Dear Bleeping Friends,

I have a ProLiant ML350 G6 server that was put into services on 5/24/2011. Natually the warranty is out and my customer is dragging their feet on purchasing a new server. At any rate the server is rebooting nearly every morning at the same time and throwing POST errors. After some research I found that the HDDs need their firmware updated. I've lived my entire tech carrer in the Dell world and on top of that I've never had to update firmware on HDDs that are in a RAID configurations. Would someone out there be so kind as to provide me with the proceedure to update the firmware on the HDDs with out destroying the RAID configuration or loosing any data. This server belongs to a medical clinic and is very crucial to their practice. I have very little opportunity for down time so I have to have my game plan down cold. Can someone help with the steps and any management software that might help with this task? I've searched and searched but cannot find anythng that provides me step by step instructions and provides me with reassurance that I will not loose data. See below for specs. Also is there any order in which I should do updates. For example, update BIOS, RAID firmware, then HDD firmware? Have you ever seen anyone loose data doing any of these tasks?

Reason for needing upgrade is the HP Proliant Integrated Management Log Viewer is giving POST error: 1770-Slot X Drive Array -Disk Drive Firmware Update Recommended. When researched I found this.

ProLiant ML350 G6
Smart Array P410i
5 Hard drives total
2 HDDs  in 1+0 Raid
3 HDDs in RAID 5
Disk Model Number HPDG0300FARVV
Representative Serial Number PFWWX9E
Drive Type SAS


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#2 masterHDD


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Posted 17 May 2018 - 01:08 PM

I hardly doubt the firmware update will do any good. You will be at risk of losing the data if you decide to go through with it. Is the server still operational? You said it reboots, do you have enough time to dump the backup?

#3 Chris Cosgrove

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Posted 17 May 2018 - 05:53 PM


the server is rebooting nearly every morning at the same time


It might be worth your while to look for some external event that is happening at the same time and triggering this. It seems unlikely to me that an old firmware would trigger a restart at the same time of the day every time it happens. Possibly some heavy piece of industrial equipment that is on the same supply line switching on - or off - at the same time each day. Is this server on a UPS ?


Chris Cosgrove

I am going to be away until about the 22nd October. Time on-line will be reduced and my internet access may be limited. PMs may not be replied to as quickly as normal !

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