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Upgrading from win 10 32bit Home to 64 bit Pro


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#1 duffsparky

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Posted 15 May 2018 - 10:15 AM

I want to upgrade an HP G6 2158sa laptop from Win 10 32bit Home version 1803 build 17134.48 with a digital licence to 64bit Pro using a product key. Can I return the laptop to the 32 bit Home version by simply reinstalling and relying on the Microsoft servers to recognise the hardware and reissue/apply the digital licence?

 

The reason for the upgrade is because I've been trying to install an HP PSC750 printer on the Home version without success. I also want to utilize the 6GB of ram available in this laptop, hence the 64bit install.

 

 

I've had success on an Acer running Pro version 1709 build 16299.371, although I had to manually install the printer using Windows update and selecting the HP 990C printer drivers. This gave me both the 990C and PSC750 in available printers, I then removed the 990c leaving a working PSC750.

 

Although this worked on the Acer laptop it does not work on the HP laptop because the Windows update for Home version 1803 does not list the HP990C printer as an option. 

 

Any help would be much appreciated.


Edited by duffsparky, 15 May 2018 - 10:17 AM.


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#2 Kilroy

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Posted 15 May 2018 - 12:43 PM

You should be able to return back to the 32-bit version by reinstalling the 32-bit version.  As far as I know going from 32-bit to 64-bit, requires a complete reload, there is no update or downgrade option.

 

With 6GB of RAM there is no good reason to run a 32-bit OS.



#3 MadmanRB

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Posted 15 May 2018 - 01:08 PM

Indeed, if this is more modern hardware 32bit is useless.

Heck even if its a older machine circa 2006 it should be able to handle 64bit.

Unless you have a Pentium 4 or older you should be able to do it.

Heck got a old AMD processor circa 2003 it should be compatible, the Athlon 64 is from that year.

You have a Intel Core i5-3210M more than capable for 64bit, it probably had 32bit for hardware compatibility... i am guessing this was a windows 7 machine?


Edited by MadmanRB, 15 May 2018 - 01:15 PM.

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#4 cmptrgy

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Posted 16 May 2018 - 01:23 PM

HP Pavilion g6-2158sa Notebook PC Product Specifications

https://support.hp.com/gb-en/document/c03397566#AbT1

The original OS is Windows 7 Home.

You are running Win 10 32bit Home version 1803 build 17134.48 and want to upgrade to Win10 Pro 64-bit.

 

On the HP PSC750 printer

 

It appears the HP PSC750 printer came out in 2011

According to Amazon, it was first listed on their website November 15, 2001.

https://www.amazon.com/HP-PSC-750-Multifunction-750se/dp/B00005A8XK

Another article

https://www.pcmag.com/article2/0,2817,12036,00.asp

 

Although HP doesn’t support your HP PSC 750 see if this might help.

HP Support Assistant

http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

Download HP Support Assistant. Upon completion, close it.

Open HP Support Assistant from the desktop or taskbar.

Answer the requests on the Welcome to HP Support Assistant page

Go through or bypass the listed Tutorials if any

Click on My Devices. Your HP computer should be automatically recognized.

If your printer isn’t recognized, click on add an HP device.

Continue to let the printer be recognized and drivers and software be downloaded.

 

If the above doesn’t help you could try HP PSC 750 and Windows 10

https://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/HP-PSC-750-and-Windows-10/td-p/6127167

 

On the Acer running Pro version 1709 build 16299.371

“I've had success on an Acer running Pro version 1709 build 16299.371, although I had to manually install the printer using Windows update and selecting the HP 990C printer drivers. This gave me both the 990C and PSC750 in available printers, I then removed the 990c leaving a working PSC750.”

--- We cannot tell why the Acer computer runs fine with Win10 Pro version 1709 build 16299.371 because we don’t know the make/model and system specs.



#5 duffsparky

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Posted 17 May 2018 - 10:39 AM

The Acer is an Aspire 5920 with 4GB ram, it originally ran Vista. Its the one that's recently been giving me various problems that I've posted on BC about. The HP is its replacement..

 

I've managed to install the HP 990c drivers on the HP G6, they suddenly appeared after several attempts at Windows (driver) updates but, unlike on the Acer they do not run the PSC750 printer.  

cmptrgy, I'll try your suggestions when I get the chance.






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