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Please wait for User Profile Service


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6 replies to this topic

#1 wickflair

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Posted 15 May 2018 - 09:02 AM

I have an issue that I just can't find a exact cause or solution for.  When connected via wifi the laptops will hang at "please wait for User Profile Service" for 60 seconds and then everything will load fine. When directly connected to our network this problem does not exist. 

 

I tried running the following commands to trace the issue, but didn't get any valuable information for the report. 

 

C:\temp>logman -start profiletrace -p {eb7428f5-ab1f-4322-a4cc-1f1a9b2c5e98} 255 3 -ets
C:\temp>logman -stop profiletrace -ets
C:\temp>tracerpt ProfileTrace.etl -y -of csv -o "Profile Trace.csv"
 
 
Do you guys have any suggestions on how I can trace what is causing the hangup over wifi? This is causing our machines to take 3x as long to login and a lot of users are complaining. 
 
 
 
Thank you!
 
 


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#2 hamluis

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Posted 15 May 2018 - 09:14 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 wickflair

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Posted 15 May 2018 - 09:59 AM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by X00327071 (administrator) on 15-05-2018 at 09:53:48
Running from "C:\Users\X00327071\Desktop"
Microsoft Windows 7 Enterprise  Service Pack 1 (X64)
Model: HP EliteBook 840 G3 Manufacturer: HP
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/15/2018 09:44:51 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/15/2018 09:37:01 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/15/2018 09:03:43 AM) (Source: Novell.Zenworks.Logger) (User: )
Description: Category: BundleManager 
ActionMan.NoConnectionError: Could not process object Discover Applicable Updates Windows-x86_64-en-WIN7sp1 because the device is not currently connected to the network.
 
Error: (05/15/2018 08:52:52 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/15/2018 08:45:58 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/15/2018 08:38:47 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/15/2018 08:31:55 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/15/2018 08:20:45 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/15/2018 08:14:57 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/15/2018 08:04:44 AM) (Source: ESENT) (User: )
Description: WinMail (5264) WindowsMail0: The backup has been stopped because it was halted by the client or the connection with the client failed.
 
 
System errors:
=============
Error: (05/15/2018 09:49:40 AM) (Source: Microsoft-Windows-GroupPolicy) (User: NT AUTHORITY)
Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.
 
Error: (05/15/2018 09:49:30 AM) (Source: NETLOGON) (User: )
Description: This computer was not able to set up a secure session with a domain controller in domain WCC due to the following: %%1722 = The RPC server is unavailable. This may lead to authentication problems. Make sure that thiscomputer is connected to the network. If the problem persists,please contact your domain administrator.
ADDITIONAL INFO If this computer is a domain controller for the specified domain, it sets up the secure session to the primary domain controller emulator in the specifieddomain. Otherwise, this computer sets up the secure session to any domain controller in the specified domain.
 
Error: (05/15/2018 09:46:40 AM) (Source: Microsoft-Windows-GroupPolicy) (User: WCC)
Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.
 
Error: (05/15/2018 09:44:28 AM) (Source: Microsoft-Windows-GroupPolicy) (User: NT AUTHORITY)
Description: The processing of Group Policy failed. Windows could not resolve the computer name. This could be caused by one of more of the following: 
a) Name Resolution failure on the current domain controller. 
B) Active Directory Replication Latency (an account created on another domain controller has not replicated to the current domain controller).
 
Error: (05/15/2018 09:44:28 AM) (Source: NETLOGON) (User: )
Description: This computer was not able to set up a secure session with a domaincontroller in domain WCC due to the following:  %%1311 = There are currently no logon servers available to service the logon request. This may lead to authentication problems. Make sure that this computer is connected to the network. If the problem persists, please contact your domain administrator.
ADDITIONAL INFO If this computer is a domain controller for the specified domain, it sets up the secure session to the primary domain controller emulator in the specified domain. Otherwise, this computer sets up the secure session to any domain controller in the specified domain.
 
Error: (05/15/2018 09:38:51 AM) (Source: Microsoft-Windows-GroupPolicy) (User: WCC)
Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.
 
Error: (05/15/2018 09:36:38 AM) (Source: Microsoft-Windows-GroupPolicy) (User: NT AUTHORITY)
Description: The processing of Group Policy failed. Windows could not resolve the computer name. This could be caused by one of more of the following: 
a) Name Resolution failure on the current domain controller. 
B) Active Directory Replication Latency (an account created on another domain controller has not replicated to the current domain controller).
 
Error: (05/15/2018 09:36:38 AM) (Source: NETLOGON) (User: )
Description: This computer was not able to set up a secure session with a domain controller in domain WCC due to the following:  %1311 = There are currently no logon servers available to service the logon request.
This may lead to authentication problems. Make sure that this computer is connected to the network. If the problem persists, please contact your domain administrator.
ADDITIONAL INFO If this computer is a domain controller for the specified domain, it sets up the secure session to the primary domain controller emulator in the specified domain. Otherwise, this computer sets up the secure session to any domain controllerin the specified domain.
 
Error: (05/15/2018 08:55:06 AM) (Source: Microsoft-Windows-GroupPolicy) (User: WCC)
Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.
 
Error: (05/15/2018 08:55:06 AM) (Source: Microsoft-Windows-GroupPolicy) (User: NT AUTHORITY)
Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.
 
 
Microsoft Office Sessions:
=========================
Error: (05/15/2018 09:44:51 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/15/2018 09:37:01 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/15/2018 09:03:43 AM) (Source: Novell.Zenworks.Logger)(User: )
Description: Category: BundleManager 
ActionMan.NoConnectionError: Could not process object Discover Applicable Updates Windows-x86_64-en-WIN7sp1 because the device is not currently connected to the network.
 
Error: (05/15/2018 08:52:52 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/15/2018 08:45:58 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/15/2018 08:38:47 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/15/2018 08:31:55 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/15/2018 08:20:45 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/15/2018 08:14:57 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/15/2018 08:04:44 AM) (Source: ESENT)(User: )
Description: WinMail5264WindowsMail0:
 
=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (HKLM\...\{284F4C1C-380D-4F10-88C8-1F9E386EFE98}) (Version: 17.2.1 - Hewlett-Packard) Hidden
Action Handler Resources (HKLM-x32\...\{E422F196-1A9E-45CB-8F96-ECC75534E2D7}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
actions-langs (HKLM-x32\...\{B8953831-3D13-47A1-BFC5-19F1D6BD3014}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
Adobe Acrobat DC (HKLM-x32\...\{AC76BA86-1033-FFFF-7760-0C0F074E4100}) (Version: 18.011.20040 - Adobe Systems Incorporated)
Adobe Flash Player 29 ActiveX (HKLM-x32\...\{34EB2624-90E9-4F9C-8821-B421B7EF6884}) (Version: 29.0.0.171 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.3 (HKLM-x32\...\{49CD151E-5BE3-4A32-B9C3-687AD5B579B1}) (Version: 12.3.2.202 - Adobe Systems, Inc)
auth-satellite-server-langs (HKLM-x32\...\{36FB8FD0-CEAE-4B30-9542-E409222FD8E8}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
Bang & Olufsen Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.65.204.1 - Conexant Systems)
bundle-langs (HKLM-x32\...\{1C60DF73-4A01-424E-9867-792D75D77760}) (Version: 17.1.0.1337 - Novell, Inc.) Hidden
CASA (HKLM\...\{88E22697-DE18-4878-AA62-992C9A3C606E}) (Version: 1.7.1923 - Novell)
Client for Open Enterprise Server (HKLM\...\Novell Client for Windows) (Version: 2 SP4 (IR5) - Micro Focus)
Client Login Extension 3.7.2.3 (HKLM\...\{BE6C4072-DA4F-418F-829F-9AD8647E8A0C}) (Version: 3.7.2 - Novell Inc.)
Computrace (HKLM-x32\...\{8DA5754C-34B4-47B6-BDD9-4F13D183C155}) (Version: 8.0.932 - Absolute Software Inc.)
content-distribution-point-langs (HKLM-x32\...\{1F53C785-B7E9-408C-BE3C-1F38DB9B63F3}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
Google Chrome (HKLM\...\{8F835491-C2E8-3875-B886-D08DE0341A7A}) (Version: 66.0.3359.170 - Google, Inc.)
Herramientas de corrección de Microsoft Office 2016: español (HKLM-x32\...\{90160000-001F-0C0A-0000-0000000FF1CE}) (Version: 16.0.4266.1001 - Microsoft Corporation) Hidden
HitmanPro.Alert 3 (managed by Sophos) (HKLM\...\HitmanPro.Alert) (Version: 3.7.4.732 - SurfRight B.V.) Hidden
HP Hotkey Support (HKLM-x32\...\{26FAA50B-1840-42CC-9AE9-8ECF89D28A8D}) (Version: 6.2.18.1 - HP)
image-management-langs (HKLM-x32\...\{4DF53D37-CF64-411A-B4BA-7F8C1BACDC2C}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
imaging-server-langs (HKLM-x32\...\{BA9FD53B-EF70-4D75-82F5-71193A8DEA4D}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
Intel® Chipset Device Software (HKLM-x32\...\{a2d9fda8-65eb-4c06-81ef-31e0a4daa335}) (Version: 10.1.1.11 - Intel® Corporation) Hidden
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 20.19.15.4483 - Intel Corporation)
Intel® Wireless Bluetooth®(patch version 19.0.1629.3590) (HKLM\...\{302600C1-6BDF-4FD1-1603-148929CC1385}) (Version: 19.0.1603.0650 - Intel Corporation)
inventory-langs (HKLM-x32\...\{68F1CFDC-D16C-4819-93FD-5C8F0BF99C4F}) (Version: 17.1.0.1342 - Novell, Inc.) Hidden
Java 8 Update 101 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180101F0}) (Version: 8.0.1010.13 - Oracle Corporation)
Java 8 Update 91 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218091F0}) (Version: 8.0.910.14 - Oracle Corporation)
joinproxy-satellite-server-langs (HKLM-x32\...\{C3ECA306-5744-4C97-B243-5D4FD1990FAF}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office Professional Plus 2016 (HKLM-x32\...\Office16.PROPLUS) (Version: 16.0.4266.1001 - Microsoft Corporation)
Microsoft Project Professional 2016 (HKLM-x32\...\Office16.PRJPRO) (Version: 16.0.4266.1001 - Microsoft Corporation)
Microsoft Visio Professional 2016 (HKLM-x32\...\Office16.VISPRO) (Version: 16.0.4266.1001 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24212 (HKLM-x32\...\{323dad84-0974-4d90-a1c1-e006c7fdbb7d}) (Version: 14.0.24212.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24212 (HKLM-x32\...\{462f63a8-6347-4894-a1b3-dbfe3a4c981d}) (Version: 14.0.24212.0 - Microsoft Corporation)
NICI U.S./Worldwide 2.77.2.0 (x64) (HKLM\...\{31173D4D-50FB-47B7-B7AC-622EDFA97B88}) (Version: 2.77.2.0 - Novell, Inc.)
NICI U.S./Worldwide 2.77.3.0 (x32) (HKLM-x32\...\{7BD5D2CC-3186-4FE9-921E-4C4F64C68CAF}) (Version: 2.77.3.0 - Novell, Inc.)
NMAS Challenge Response Method (HKLM\...\{54031C8D-F80D-47BB-B3CA-5E9BD7750C27}) (Version: 2.8.3.3 - Novell, Inc.)
NMAS Client (HKLM\...\{22859902-78CE-40B0-9429-6FE7A00BBF85}) (Version: 8.8.8.10 - Novell, Inc.)
Novell CASA Authentication Token Client (x64) (HKLM\...\{AD2F603C-3442-4123-9F10-3AC4A79CAF9A}) (Version: 1.7.1910 - Novell, Inc.)
Novell ZENworks (HKLM-x32\...\ZENworks) (Version: 17.1.0.1347 - Novell, Inc.)
Novell ZENworks Adaptive Agent Help (HKLM-x32\...\{067C08C5-982D-41EE-91DC-75B97AFAB639}) (Version: 17.1.0.1307 - Novell, Inc.) Hidden
Novell ZENworks Endpoint Security Agent (HKLM-x32\...\{D6C5BB8D-8A3A-495F-8252-DF4E0731209B}) (Version: 17.1.0.106 - Novell) Hidden
Novell ZENworks Image-Safe Data Service (HKLM-x32\...\{29A83A9A-7042-41FC-9E7B-826626B3B2CA}) (Version: 17.1.0.1282 - Novell, Inc.) Hidden
Novell ZENworks Remote Management (HKLM\...\{F93B581F-40D1-4CB9-B20D-91F0A52649C6}) (Version: 17.1.0.1282 - Novell, Inc.) Hidden
novell-zenworks-jre-x86_64 (HKLM-x32\...\{2B18FCE8-FF15-47EC-8705-F8FB613BB6E1}) (Version: 1.8.0_131 - Novell, Inc.) Hidden
novell-zenworks-patch-management-agent (HKLM-x32\...\{A279C387-0201-4407-B6F2-0964603D4D97}) (Version: 17.1.0.857 - Novell Inc) Hidden
Outils de vérification linguistique 2016 de Microsoft Office - Français (HKLM-x32\...\{90160000-001F-040C-0000-0000000FF1CE}) (Version: 16.0.4266.1001 - Microsoft Corporation) Hidden
patch-langs (HKLM-x32\...\{191683AB-49DC-45AE-B338-81A4D4E6A93B}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
Policy Action Handler Resources (HKLM-x32\...\{C5E5E73E-5DBC-408B-AE2A-E6F0647957C4}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
Policy Handler Resources (HKLM-x32\...\{7E481EC0-3983-428C-BC2F-AB210EB9591E}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
policy-langs (HKLM-x32\...\{1392E6CC-3CA9-4717-A1FC-4E8A89B7B78C}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
primary-agent-langs (HKLM-x32\...\{8BA50A0A-3976-41E5-9E51-6EC6459E2458}) (Version: 17.1.0.1347 - Novell, Inc.) Hidden
remotemanagement-langs (HKLM-x32\...\{0CDC706D-1CCE-4D37-896D-DB9AE0D48CE2}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
Sophos Anti-Virus (HKLM-x32\...\{6654537D-935E-41C0-A18A-C55C2BF77B7E}) (Version: 10.8.1.316 - Sophos Limited) Hidden
Sophos AutoUpdate XG (HKLM-x32\...\{72E136F7-3751-422E-AC7A-1B2E46391909}) (Version: 5.12.85 - Sophos Limited) Hidden
Sophos Clean (HKLM\...\Sophos Clean) (Version: 3.8.4.189 - Sophos Limited) Hidden
Sophos Diagnostic Utility (HKLM-x32\...\{4627F5A1-E85A-4394-9DB3-875DF83AF6C2}) (Version: 1.20.0.4 - Sophos Limited) Hidden
Sophos Endpoint (HKLM\...\{D29542AE-287C-42E4-AB28-3858E13C1A3E}) (Version: 1.4.147 - Sophos Limited) Hidden
Sophos Endpoint Agent (HKLM\...\Sophos Endpoint Agent) (Version: 2.0.3 - Sophos Limited)
Sophos Endpoint Defense (HKLM\...\Sophos Endpoint Defense) (Version: 1.4.0.123 - Sophos Limited) Hidden
Sophos Endpoint Firewall (HKLM\...\{2831282D-8519-4910-B339-2302840ABEF3}) (Version: 1.1.0.0 - Sophos Limited) Hidden
Sophos Endpoint Self Help (HKLM\...\{BB36D9C2-6AE5-4AB2-BC91-ECD247092BD8}) (Version: 2.0.103 - Sophos Limited) Hidden
Sophos Exploit Prevention (HKLM\...\{866151B2-E14E-40E0-B6D9-64B1D428F5CB}) (Version: 3.7.4.21 - Sophos Limited) Hidden
Sophos File Scanner (HKLM\...\{CD39E739-F480-4AC4-B0C9-68CA731D8AC6}) (Version: 1.2.0 - Sophos Limited) Hidden
Sophos Health (HKLM-x32\...\{E44AF5E6-7D11-4BDF-BEA8-AA7AE5FE6745}) (Version: 2.0.6.223 - Sophos Limited) Hidden
Sophos Management Communications System (HKLM-x32\...\{2C14E1A2-C4EB-466E-8374-81286D723D3A}) (Version: 4.8.5 - Sophos Limited) Hidden
Sophos ML Engine (HKLM\...\Sophos ML Engine) (Version: 1.1.149 - Sophos Limited) Hidden
Sophos Network Threat Protection (HKLM\...\{604350BF-BE9A-4F79-B0EB-B1C22D889E2D}) (Version: 1.5.128 - Sophos Limited) Hidden
Sophos SafeGuard Client 8.00.0.251 (HKLM\...\{62E54E92-4906-4B21-BFCA-04010831BFBF}) (Version: 8.00.0.251 - Sophos Ltd.)
Sophos SafeGuard Client Configuration 8.00.2.16 (HKLM-x32\...\{638A7A5E-3969-4E13-B9DA-8219115597B1}) (Version: 8.00.2.16 - Sophos Ltd.)
Sophos SafeGuard Preinstall 8.00.0.251 (HKLM-x32\...\{840B73E4-F304-4954-8BB2-278F91363E25}) (Version: 8.00.0.251 - Sophos Ltd.)
Sophos Standalone Engine (HKLM\...\Sophos Standalone Engine) (Version: 1.2.3 - Sophos Limited) Hidden
status-collection-point-langs (HKLM-x32\...\{11C88EDF-E5C9-48EA-9A52-A50A9AB25F39}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 19.0.19.54 - Synaptics Incorporated)
Update for Skype for Business 2016 (KB4018367) 32-Bit Edition (HKLM-x32\...\{90160000-0011-0000-0000-0000000FF1CE}_Office16.PROPLUS_{90CFEDAB-40F6-483A-9449-D22B47B1C728}) (Version:  - Microsoft)
Update for Skype for Business 2016 (KB4018367) 32-Bit Edition (HKLM-x32\...\{90160000-002A-0000-1000-0000000FF1CE}_Office16.PRJPRO_{90CFEDAB-40F6-483A-9449-D22B47B1C728}) (Version:  - Microsoft)
Update for Skype for Business 2016 (KB4018367) 32-Bit Edition (HKLM-x32\...\{90160000-002A-0000-1000-0000000FF1CE}_Office16.PROPLUS_{90CFEDAB-40F6-483A-9449-D22B47B1C728}) (Version:  - Microsoft)
Update for Skype for Business 2016 (KB4018367) 32-Bit Edition (HKLM-x32\...\{90160000-002A-0000-1000-0000000FF1CE}_Office16.VISPRO_{90CFEDAB-40F6-483A-9449-D22B47B1C728}) (Version:  - Microsoft)
Update for Skype for Business 2016 (KB4018367) 32-Bit Edition (HKLM-x32\...\{90160000-012B-0409-0000-0000000FF1CE}_Office16.PROPLUS_{90CFEDAB-40F6-483A-9449-D22B47B1C728}) (Version:  - Microsoft)
usermanagement-langs-x86_64 (HKLM\...\{85809390-FB48-44EA-9BED-6B8BCE20412C}) (Version: 17.1.0.1342 - Novell, Inc.) Hidden
WinProxy-langs (HKLM-x32\...\{48D7375F-0876-4FEC-81DA-C6016F1F7901}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
zencore-agent-langs (HKLM-x32\...\{F7A6805F-6EE2-49D2-825C-584833D44E47}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
zennotifyicon-langs (HKLM-x32\...\{E2D24120-7001-41D3-B351-7042BE84EC8D}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
ZENworks Action Handlers (HKLM-x32\...\{E3D503F8-F70F-4A25-942C-63E5837F2133}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
ZENworks Action Utilities (HKLM-x32\...\{45C0987C-D5DE-4391-915F-BEB21D5704FA}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
ZENworks Actions (HKLM-x32\...\{A5C769D7-6450-42C1-89B4-1FD2DD8F0A07}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
ZENworks Agent Authentication Satellite Module (HKLM-x32\...\{402DF9FA-3567-4CBC-A1C8-6A1C0C8E60EF}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
ZENworks Agent Bundle Management (HKLM-x32\...\{6FE8E517-BA1E-4C83-B9CD-0341771D0142}) (Version: 17.1.0.1337 - Novell, Inc.) Hidden
ZENworks Agent Core Modules (HKLM-x32\...\{041506C1-9553-42A8-AA72-07F5C6D6B9AC}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
ZENworks Agent Inventory Management (HKLM-x32\...\{FE085962-DA07-4FFC-AD4C-731186D8FCE2}) (Version: 17.1.0.1342 - Novell, Inc.) Hidden
ZENworks Agent Join Proxy Satellite Module (HKLM-x32\...\{60A36F34-C834-4D0E-AC19-202A01B413C5}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
ZENworks Agent Patch Management (HKLM-x32\...\{E2815FB5-1ED9-460E-8B9B-7286A8C7892F}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
ZENworks Agent Policy Management (HKLM-x32\...\{B71F8C0D-E9FC-445A-9721-265599596411}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
ZENworks Agent System Update Module (HKLM-x32\...\{914F4D0C-3E05-494E-A6BE-9B1E9FAEB720}) (Version: 17.1.0.1302 - Novell, Inc.) Hidden
ZENworks Agent WinProxy Module (HKLM-x32\...\{B65BFF74-BD98-4928-A54B-387EB0AEAC0A}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
ZENworks Application (HKLM-x32\...\{D7D06DE5-6CD5-4D66-ADC9-554D3EB7FBB1}) (Version: 17.1.0.1347 - Novell, Inc) Hidden
ZENworks Content Distribution Point (HKLM-x32\...\{45A25FEF-D666-475F-8E50-0F3DB450BDF4}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
ZENworks DLU Policy Handler (HKLM-x32\...\{6748A321-BC58-4B35-B95A-3802511D2F43}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
ZENworks Extensions Libraries (HKLM-x32\...\{5BC9A1F9-7D83-45B8-A32C-5F4963BFE9E3}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
ZENworks Group Policy Handler (HKLM-x32\...\{F6FADCA8-C3A3-4D82-AA1E-4599C5185249}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
ZENworks Image Management (HKLM-x32\...\{CF6D8385-36D4-40A0-A03D-11E75C01917A}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
ZENworks Image-Safe Data Agent (HKLM-x32\...\{0A436208-732B-4E0B-8734-A4DA41E649AB}) (Version: 17.1.0.1282 - Novell, Inc.) Hidden
ZENworks Imaging Server (HKLM-x32\...\{96A0AB9D-374A-4627-9CF3-C3AEF5163CE5}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
ZENworks Information Icon (HKLM-x32\...\{35EB4593-5BF3-4BC1-BBD9-B961DE546C45}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
ZENworks Launcher Policy Handler (HKLM-x32\...\{1A7EBDA8-6BED-4C1C-A01C-51AFB43F6179}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
ZENworks Policy Handlers (HKLM-x32\...\{EC97ACCB-B14E-4E12-9C73-CE2F6A9A6026}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
ZENworks Policy Libraries (HKLM-x32\...\{062CAFF0-E88E-4CDF-A5D3-42ED77272171}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
ZENworks Primary Agent (HKLM-x32\...\{8BB9FED6-35A2-4C28-8A41-006841047B87}) (Version: 17.1.0.1347 - Novell, Inc.) Hidden
ZENworks Remote Management (HKLM-x32\...\{F7C4FB16-406F-4EF9-B33C-E59BB28AC231}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
ZENworks Rest Module (HKLM-x32\...\{4894E079-CA85-4ED9-95DC-BBC48C132E09}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
ZENworks Status Collection Point (HKLM-x32\...\{643B4990-AC28-4AD9-9C7D-98E7B6140B39}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
ZENworks Uninstaller (HKLM-x32\...\{0BC0687A-4D60-4281-9A60-3D1D85295B5F}) (Version: 17.1.0.1287 - Novell, Inc.) Hidden
ZENworks Updater Service (HKLM-x32\...\{7E7AE4A7-A561-40EB-BDD6-B1B67CD930E3}) (Version: 17.1.0.1332 - Novell, Inc.) Hidden
ZENworks User Management (HKLM\...\{790D9BAE-35D2-4DA1-88EA-7F24721B195B}) (Version: 17.1.0.1342 - Novell, Inc.) Hidden
ZENworks Version Information (HKLM-x32\...\{43628713-8EE0-4605-865C-DAFE1052C81E}) (Version: 17.1.0.1347 - Novell, Inc.) Hidden
ZENworks Windows UI (HKLM-x32\...\{D6F5810B-8775-44A9-A118-7C198E202694}) (Version: 17.1.0.1292 - Novell, Inc.) Hidden
 
========================= Memory info: ===================================
Percentage of memory in use: 43%
Total physical RAM: 8072.59 MB
Available physical RAM: 4560.2 MB
Total Virtual: 16143.35 MB
Available Virtual: 11827.14 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:237.89 GB) (Free:179.28 GB) NTFS
 
========================= Users: ========================================
User accounts for \\COL148-026461
 
Administrator            DAU1-0672                ENGL                     
Guest                    
 
 
**** End of log ****
 
 

Edited by hamluis, 15 May 2018 - 01:24 PM.


#4 hamluis

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Posted 15 May 2018 - 01:44 PM

There is no useful data reflected...due to the fact that you just installed Windows today.

 

With no data to work with...there doesn't appear to be any type of hard dirve issue...which leaves the install media as my prime suspect.

 

Louis



#5 wickflair

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Posted 15 May 2018 - 02:40 PM

I think it has to do with trying to access something on our domain that is not available  over wifi and it has to wait until it times out to move on. I just can't figure out how to trace that. 



#6 hamluis

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Posted 15 May 2018 - 05:16 PM

I don't know anything about domains...but there is always the possibility of malware.

 

Louis



#7 wickflair

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Posted 17 May 2018 - 08:01 AM

No malware, but thanks anyway. 






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