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Soft Lockup on New Ubuntu 18.04 Dualboot Fresh Install


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#1 iiSplitzii

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Posted 14 May 2018 - 12:54 PM

Hello, I am an advanced user of Linux and this has been the most troubling issue I have ever faced using Ubuntu. Even with reinstall (which usually fixes it) it still gives me the soft lockup (found via WatchDog on boot) anyone have any suggestions on how to boot into the install? It boots in my VM fine (used to test to see if it was the ISO or my rig)



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#2 MadmanRB

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Posted 14 May 2018 - 01:02 PM

What bs your live install medium?

DVD or liveUSB?


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#3 iiSplitzii

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Posted 14 May 2018 - 01:04 PM

Tried both, neither fixed the soft lock. The live environment on both booted but when I try it installed, it gave me the soft lock error



#4 MadmanRB

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Posted 14 May 2018 - 01:06 PM

What hardware are you running?

 

Just double checking


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#5 iiSplitzii

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Posted 14 May 2018 - 01:09 PM

i7 7700HQ, DDR4, 256 Samsung m.2 SSD, and 750GB 2.5" HDD. The HDD is the storage drive that I use to install Ubuntu (never had an issue with it) since I keep my SSD for windows only for the adobe cloud suite.



#6 iiSplitzii

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Posted 14 May 2018 - 01:11 PM

Heres a link to the rig.

 

http://www.microcenter.com/product/475522/FX53VD-MS72_156_Gaming_Laptop_Computer_-_Black_Metal

 

(the HDD is user installed)



#7 MadmanRB

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Posted 14 May 2018 - 01:12 PM

So nothing there to cause this hardware wise.

Okay next I ask is what tools did you use to make your live installer disks?

What did you use to burn your DVD?
What did you use to write your USB with?

 

Again just covering some bases so sorry if this all is annoying for you


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#8 iiSplitzii

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Posted 14 May 2018 - 01:16 PM

Used ISO burner for the DVD, and used Rufus for the USB.

 

The soft locks are occurring on CPU #2-7 according to watchdog.



#9 MadmanRB

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Posted 14 May 2018 - 01:19 PM

Ah I never had good luck with Rufus myself.

You may be better off using this instead to make live USB's with

https://etcher.io/

 

Not saying that will solve the soft lockup but its worth a try.

As for a DVD writer I think the best one for windows is http://infrarecorder.org/


Edited by MadmanRB, 14 May 2018 - 01:20 PM.

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#10 iiSplitzii

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Posted 14 May 2018 - 01:20 PM

I'll give it a try later today, currently in class (finished all the work 2 weeks ago) so I'll reply to you with an update later tonight.



#11 MadmanRB

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Posted 14 May 2018 - 01:22 PM

Again i give no promises, this could just be a machine that hates linux but you never know.

Asus can be funny with linux

 

I mean it could be as simple as using another distro (manjaro is worth a shot on that kind of hardware) but we shall see what happens.

Sadly a lot of linux is trial and error on a lot of OEM hardware


Edited by MadmanRB, 14 May 2018 - 01:24 PM.

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#12 iiSplitzii

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Posted 14 May 2018 - 01:26 PM

I came back to Debian (Ubuntu) from arch because of the software compatibility is better than arch which is all user based, hopefully, it's just an issue with 18.04 since 17.04 worked before I updated to 18.04.



#13 MadmanRB

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Posted 14 May 2018 - 01:29 PM

Sadly it could be an issue with 18.04 I really dont know.

And i understand wanting to go back to debian, arch can be messy.

The AUR is rather pot luck but it does offer loads of packages too.

I mean you could go use Ubuntu 16.04/ Linux mint 18 and or wait for Linux mint 19 which may iron out the bugs of 18.04


Edited by MadmanRB, 14 May 2018 - 01:29 PM.

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#14 iiSplitzii

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Posted 14 May 2018 - 01:35 PM

I never went to Mint, too strict on scripts



#15 iiSplitzii

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Posted 14 May 2018 - 01:41 PM

From what mint users told me since its more like windows but I like gnome for the customizability and feel like Mac OS






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