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No Audio sound Realtek/NVIDIA


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#1 Keithuk

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Posted 14 May 2018 - 08:12 AM

Hi guys.

 

For many years I've used my Windows XP SP3 and it works great. A few months ago it wouldn't start up it kept showing the boot menu. That's another long story if anyone is interested.

 

I put back the original 500GB drive just so I can access emails. The only hard drive was set to the old graphics card. The new graphics card is NVIDIA GeForce GTX 770.

When you insert the CD and install drivers it says it needs internet connection to do so. To me that's total bull, it should install the graphics drivers else what's the point in having a CD. Its a graphics card not a sound card.

 

Its a Gigabyte motherboard and you insert the CD and install all drivers and updates. It installs Realtek Audio Driver

 

The install options shows NVIDIA High Definition Audio, physics, GeForce desktop. Its a graphics card why the hell does it force  When its restarts there is no audio/sound. Device Manager shows

 

Other devices
Audio Device on High Definition Audio Bus !!!!

 

Speccy shows

 

Audio
        Sound Cards
            NVIDIA High Definition Audio
            Realtek High Definition Audio
        Playback Device
            Realtek HD Audio Input
        Recording Device
            Realtek HD Audio output

 

This Speccy shows the 500GB drive but everything else is the same.

 

http://speccy.piriform.com/results/QIn2oJUyqcQBPVUA6gp0VAc

 

I remember on the last rebuild there was no sound but I sorted that but that was along time ago so I can't remember what I did exactly.

 

I downloaded and installed Realtek High Definition Audio XP 2.74 XP. from FileHippo but the audio still doesn't work

 

Before I put the new Seagate Barracuda 2.0TB hard drive in I want to get the audio sorted.

 

Any suggestions will be appreciated.


Keith

Windows ME (spare computer)
Windows XP 2002 Professional SP3 (desktop computer)
Windows 7 Professional SP1 32bit (laptop computer)

Windows 8 64bit spare drive for laptop computer


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#2 nickos

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Posted 14 May 2018 - 10:32 AM

good afternoon my friends,

 

uninstall ''all your'' audio drives including any remaining folders and registry keys

 

install your original drives from your motherboard installation cd/dvd

 

check your settings through bios hd audio must be ''enabled''

 

this may help

 

https://www.asus.com/support/FAQ/1015942/



#3 Keithuk

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Posted 14 May 2018 - 11:29 AM

Thanks for the input. I uninstalled all all audio drivers and restarted. I check Device Manager and it still shows NVIDIA High Definition Audio file version 5.1.2600.5512 (xpsp.080413-2108) and Realtek High Definition Audio with a list of file names. Some are the same on both audio's.

 

NVIDIA High Definition Audio file version 5.1.2600.5512 (xpsp.080413-2108)
C:\Windows\system32\drivers\drmk.sys
C:\Windows\system32\drivers\nvhda.sys
C:\Windows\system32\drivers\portcls.sys
C:\Windows\system32\drivers\stream.sys
C:\Windows\system32\ksuer.dll
C:\Windows\system32\nvhdagenco3220103.dll
C:\Windows\system32\nvhdap32.dll
C:\Windows\system32\wdmaud.drv

Realtek High Definition Audio file version 1.6.0.2
C:\Windows\ALCMTR.EXE
C:\Windows\ALCWZRD.EXE
C:\Windows\MicCalc.exe
C:\Windows\RTHDCPL.EXE
C:\Windows\RtkAudioServices.exe
C:\Windows\RTLCPL.EXE
C:\Windows\RtlUpd.exe
C:\Windows\SkyTel.exe
C:\Windows\system32\SOUNDMAN.EXE
C:\Windows\system32\ALSNDMGR.CPL
C:\Windows\system32\drivers\Ambfilt.sys
C:\Windows\system32\drivers\drmk.sys
C:\Windows\system32\drivers\Monfilt.sys
C:\Windows\system32\portcls.sys
C:\Windows\system32\RtkHDAud.sys
C:\Windows\system32\stream.sys
C:\Windows\system32\ksuser.dll
C:\Windows\system32\RTCOM\RTCOMDLL.dll
C:\Windows\system32\RTCOM\RTLCPAPI.dll
C:\Windows\system32\RtkColnstXP.dll
C:\Windows\system32\RTSndMgr.CPL
C:\Windows\system32\wdmaud.drv
C:\Windows\vncutil.exe

 

If I uninstall NVIDIA High Definition Audio and check for any changes if puts it back.

 

If I search the registry for NVIDIA High Definition Audio and try an delete what it shows its says I can't probably because its in use.

 

Speccy still shows NVIDIA High Definition Audio as the main controller as well as list Realtek High Definition Audio.

 

Do you know why NVIDIA graphics card has audio built in?

 


Keith

Windows ME (spare computer)
Windows XP 2002 Professional SP3 (desktop computer)
Windows 7 Professional SP1 32bit (laptop computer)

Windows 8 64bit spare drive for laptop computer


#4 nickos

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Posted 14 May 2018 - 12:30 PM

 your realtek hd audio must be your primary audio source and you can do this through your control panel / sounds / sound and audio devices / audio / realtek audio hd output as your primary audio source

 

through your bios you have enable realtek audio hd as well

 

audio in : you can connect an external audio source for further processing 

 

i cannot tell more since i don't know the specs of your graphics card



#5 Keithuk

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Posted 15 May 2018 - 02:27 PM

Control Panel

Audio

Realtek HD Audio Input

Sound Recording

Realtek HD Audio Input

Midi music playback

Midi music playback

Microsoft GS Wavetable SW Synth

Voice

Voice playback

Realtek HD Audio Input

Voice recording

Realtek HD Audio Input

Hardware

NVIDA High Definition Audio
Realtek High Definition Audio

 

The BIOS Audio is set as its always been for year. The Audio played properly on the last hard drive.

 

If Realtek High Definition Audio is the default why does Speccy show NVIDA High Definition Audio even though both are listed in the spec?

 

You would have to Google NAVIDA Gigabyte GTX 770 graphics card to find the spec. It doesn't show Audio even though the driver install shows NAVIDA Audio which I never select

 

https://www.geforce.co.uk/hardware/desktop-gpus/geforce-gtx-770/specifications

 

Speccy still shows NVIDA High Definition Audio.


Keith

Windows ME (spare computer)
Windows XP 2002 Professional SP3 (desktop computer)
Windows 7 Professional SP1 32bit (laptop computer)

Windows 8 64bit spare drive for laptop computer


#6 nickos

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Posted 16 May 2018 - 09:34 AM

hi my friends,

 

i do not see any ''output playback'' here

 

you have to put as ''output playback'' your realtek hd audio

 

i still do not understand why you have to install any nvida audio drives for your graphics card

 

simply uninstall your nvidia drives for both audio and video and try to install only the drives for the video card



#7 Keithuk

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Posted 18 May 2018 - 01:07 PM

It only shows:

 

Volume

Realtek HD Audio output

 

Sound playback

Default Device

Realtek HD Audio output

 

So you believe it installs NVIDA High Definition Audio here is a screen dump of the driver installation.

 

Which won't add as an 44Kb attachment.

 

NVIDA graphics driver install

 

Graphics Driver v3.20.48
HD Audio Driver v1.3.24.2
NVIDA GeForce Experience v1.5
nView v140.62
PhysX System Software v9.13.06.04


Edited by Keithuk, 18 May 2018 - 02:55 PM.

Keith

Windows ME (spare computer)
Windows XP 2002 Professional SP3 (desktop computer)
Windows 7 Professional SP1 32bit (laptop computer)

Windows 8 64bit spare drive for laptop computer


#8 Keithuk

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Posted 26 May 2018 - 10:24 AM

Problem sorted it was my fault. When I took the side cover off to fit the original drive there was loads of dust in there as normal. I disconnected all cables and took it downstairs to vacuum it out with a soft brush. When I plugged all the cables back in I plugged the speakers into the red socket not green. That's what happens when you rush a job.

 

The strange thing is I asked the same question on a Windows 7 forum just in case I install Windows 7. They suggested I fit the new drive and install Windows 7 as its a newer OS its better at sorting things out.

 

I thought I would try it just to see if it installs thing better. After the restarts there was no message found new hardware as Windows XP does for the graphics card. Device Manager only showed Standard VGA Graphics Adaptor, so that wasn't good it never asked for software update.

 

Control Panel/Sounds

Playback

5 all showing the same
Digital Audio (HDMI)
2 - High Definition Audio Device - not plugged in

 

So it did see it wasn't plugged in.

 

I now have sound and I need to install all my software. I know Windows XP is old but I always use Outlook Express for my emails as it works perfectly. I also have Office 2003 with Microsoft Outlook. If the same software is on the same computer you can import emails from Outlook Express to Microsoft Outlook which is a good feature. I've Googled Outlook Express or Windows 7 and people talk about it but no solution. I don't like Microsoft Live as that is crap.

 

I save all my emails to a specific folder and copy them to an external drive when I reinstall that works great. It stupid the Microsoft make Outlook Express but they don't make software to convert to Microsoft Outlook PST files. You have to pay a company £50 to convert them.


Keith

Windows ME (spare computer)
Windows XP 2002 Professional SP3 (desktop computer)
Windows 7 Professional SP1 32bit (laptop computer)

Windows 8 64bit spare drive for laptop computer





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