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STOP: C0000135 The program can't start because %hs is missing.


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#1 premiumstaples

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Posted 11 May 2018 - 08:37 AM

Information:
OS: Windows 7 SP1 (x86)

Hey everyone, my computer was blue screening a few weeks ago after running Windows updates. I have popped in the Windows installation disk in attempt to repair startup and it has not worked. I have also tried to unsuccessfully run a chkdsk and scannow and it has not helped either. Immediately after running scannow, I now get a blue screen that says: "STOP: C0000135 The program can't start because %hs is missing."

 

I am unable to boot to the desktop at this point. Any help would be appreciated!


Edited by premiumstaples, 11 May 2018 - 08:48 AM.
Moved from MRL to AII - Hamluis.


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#2 buddy215

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Posted 11 May 2018 - 09:17 AM

Welcome to BC...

 

Attempt creating the FRST logs by following directions below. If you encounter a problem or have a question concerning these

instructions, please ask them in the new topic you will create in the malware removal forum.

 

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.

To enter System Recovery Options by using Windows installation disc:


  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.

On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
[*]Select Command Prompt
[*]In the command window type in notepad and press Enter.
[*]The notepad opens. Under File menu select Open.
[*]Select "Computer" and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.
[*]The tool will start to run.
[*]When the tool opens click Yes to disclaimer.
[*]Press Scan button.
[*]It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.[/list]

 

DO NOT POST THE FRST LOGS IN THIS TOPIC. POST THEM IN THE NEW ONE PER INSTRUCTIONS BELOW.

 

Note that even though you cannot produce a FRST log, start the new topic and be sure to mention that you can't run FRST.

 

Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.

  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.

When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.

 

DO NOT bump your new topic. Wait for a response from one of the Team Members.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 JohnC_21

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Posted 11 May 2018 - 09:26 AM

OP has started thread in Malware Removal Forum with attached FRST log.



#4 buddy215

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Posted 11 May 2018 - 09:27 AM

Saw that...STOP: C0000135 The program can't start because %hs is missing. - Virus, Trojan, Spyware, and Malware Removal Logs


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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