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Seatools for DOS won't detect hard drive


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#1 duffsparky

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Posted 10 May 2018 - 09:50 AM

Yesterday I was using a friend's recently acquired HP Pavilion g6-2158sa Notebook to make an unattended download. When I returned to the machine its fan was running flat out and was very hot and a bit smelly. On inspection I found its intake air vent was blocked. After clearing the vent and rebooting the notebook appears to be running OK, however, I’m concerned that it may have part cooked itself.

I ran the inbuilt HP diagnostics which reported the memory as OK but the HDD as failed. I’ve read that the inbuilt Hp diagnostics is not very good so I’m trying to run Seagate Seatools for DOS from a bootable CD. Once the Seatools has loaded it reports that it can’t detect a hard drive. The hard disk is definitely working because I'm using it to write and post this topic.

If I reboot into Win 10 and run Seatools for Windows it detects the hard drive C:\

Specs: -  2.50 gigahertz Intel Core i5-3210M – (BIOS?) UEFI: Insyde F.25 05/29/2013 - 6GB DDR3 RAM - Samsung ST750LM022 HN-M750MBB 750GB hard drive SMART enabled with status Healthy, partitioned as C:\ & D:\ - Win 10 Home 32bit version 1803 build 17134.48.

Can anyone suggest why Seatools for DOS will not detect the hard disk?

Also, are there any other tests/diagnostics I can run to check if the machine is OK after running hot?

Many thanks


Edited by duffsparky, 10 May 2018 - 09:51 AM.


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#2 JohnC_21

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Posted 10 May 2018 - 10:27 AM

If Seatools for Windows can scan the drive I see no reason why you would want to use Seatools for DOS. Sometimes Seatools for DOS may not pick up the drive because it does not have the mass storage drivers for the the current chipsets. 

 

You can also do a scan with Gsmartcontrol. Do the short and long scans

 

https://gsmartcontrol.sourceforge.io/home/

 

Look under the Attributes tab for any pick or red rows.


Edited by JohnC_21, 10 May 2018 - 10:27 AM.


#3 duffsparky

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Posted 10 May 2018 - 03:02 PM

I wanted to use the DOS version because I hoped to use its repair function which I thought was not available in the Windows version but I now see it is. I'll give GSmart Control a go and see what it says.



#4 JohnC_21

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Posted 10 May 2018 - 03:44 PM

Okay, I see from your other thread you were attempting to repair sectors using Seatools for DOS. Seatools for Windows does fix sector errors also. 

 

Please read the following. I believe when Seatools for DOS claims to repair sectors this means soft sector errors, not hard errors that are the result of defects in the magnetic media.

 

https://www.quora.com/Can-HDD-Regenerator-fix-bad-sectors

 

Best just to get a new drive if Seatools shows it's failing.


Edited by JohnC_21, 10 May 2018 - 03:55 PM.





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