Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Cannot Boot after April Feature Update


  • Please log in to reply
4 replies to this topic

#1 clayto

clayto

  • Members
  • 474 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:32 PM

Posted 10 May 2018 - 07:36 AM

The April Feature Update installed and ran reasonably OK but the next time I tried to boot I got a blank black screen with just the rotating dots and mouse curser. This (and similar) is already developing as a common problem it seems. I have read some advice, such as Windows Central and other articles but have not found a solution for my tablet PC yet. After a lot of effort I managed to enter the Repair Environment and Safe Boot (though without network) but do not know what to do next. What can I do in both Repair Environment and in Safe Mode? Options?

My system is Windows 10 64 bit, a hybrid tablet PC. I am having to post this from my Android tablet.

BC AdBot (Login to Remove)

 


#2 JohnC_21

JohnC_21

  • Members
  • 24,019 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:32 AM

Posted 10 May 2018 - 08:42 AM

You should be able to roll back to the previous build.

 

https://www.howtogeek.com/235474/how-to-roll-back-builds-and-uninstall-updates-on-windows-10/



#3 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,607 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:04:32 AM

Posted 10 May 2018 - 09:04 AM

The suggestions I've read consists of rolling back the update as JohnC has suggested.  But if you can't boot into Windows to navigate to Settings you will have to access Safe Mode and make the rollback from there.  The method below uses Safe Mode which you have indicated is a viable option for you since you can't boot into Windows.

 

How to Roll Back or Uninstall a Problematic Windows Update


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 clayto

clayto
  • Topic Starter

  • Members
  • 474 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:32 PM

Posted 13 May 2018 - 11:22 AM

Thanks. I resolved the problem without Safe Mode or rolling back. The computer is now working well apart from a problem with battery charging, which has nothing to do with the update,



#5 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,607 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:04:32 AM

Posted 13 May 2018 - 11:24 AM

Happy computing. :thumbup2:


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users