Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Trojan Dialer


  • Please log in to reply
1 reply to this topic

#1 EAGS

EAGS

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:02:35 AM

Posted 07 October 2006 - 06:17 PM

Hi all. My pc wont stop trying to dial out. Every 20 minutes or so. a icon comes up in the bottom right corner and its trys to connect about 3 or 4 times.. I think i'm safe i use cable. But I have Norton Internet Sercurity and it doesn't acknowledge any problems. I've tried . Norton.. windows defender. . ad se.. spybot search & destroy .... need help urgent :thumbsup:

BC AdBot (Login to Remove)

 


m

#2 SifuMike

SifuMike

    malware expert


  • Staff Emeritus
  • 15,385 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Vancouver (not BC) WA (Not DC) USA
  • Local time:06:35 PM

Posted 13 October 2006 - 01:00 AM

Hello EAGS,

Please confirm that you have run the following scans or run them now. :thumbsup:
Save any logs that you generate - we may need them later.
Do not post any logs unless I ask you.


***************************************************


Please download, update and run the free A2 (A squared) anti-trojan

Select the "Deep Scan" button and press the Scan button.

If malware is found, click the button "Remove Selected Malware"
and save the log file by clicking on "Save Report".

Let it delete whatever it finds.

***************************************************


I know you may have anti-virus software, but sometimes its definitions are corrupted due to malware. Online scans are the best resort in this case.

Run this pc through the
Trend Micro Housecall Online virus scanner
or
Panda Scan Online virus scanner
or
BitDefender Free Online Virus Scan

Let it delete whatever it finds then post the log.

***************************************************

Download and install AVG Anti-Spyware 7.5 (formerly Ewido)

1. After download, double click on the file to launch the install process.
2. Choose a language, click "OK" and then click "Next".
3. Read the "License Agreement" and click "I Agree".
4. Accept the default installation path: C:\Program Files\AVG Anti-Spyware 7.5 and click "Next", then click "Install".
5. After setup completes, click "Finish" to start the program automatically or launch ewido by double-clicking its icon on your desktop or in the system tray.
6. The main "Status" menu will appear. You can select "Change state" to inactivate 'Resident Sheild' and 'Automatic Updates'. If you choose to do this, then right click on ewdio in the system tray and uncheck "Start with Windows".
7. Select the "Update" button and click "Start update". If you are having problems with the updater, manually update with the Ewido Full database installer from here.
8. Exit AVG Anti-Spyware 7.5 when done - DO NOT perform a scan yet.

Reboot your computer in "SAFE MODE" using the F8 method so Windows will start with minimal drivers and running processes. To do this restart your computer and after hearing your computer beep once during startup [but before the Windows icon appears] press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with AVG Anti-Spyware 7.5 as follows:

1. Launch AVG Anti-Spyware 7.5, click on the "Scanner" button and choose the "Settings" tab.

Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.

Under "How to Scan?" check all (default).

Under "Possibly unwanted software" check all (default).

Under "What to Scan?" make sure "Scan every file" is selected (default).

Under "Reports" select "Automatically generate report after every scan and UNcheck "Only if threats were found".

2. Click the "Scan" tab to return to scanning options.
3. Click "Complete System Scan" to start.
4. When the scan has finished you will be presented with a list of infected objects found. Click "Apply all actions" to place the files in Quarantine.
5. Click on "Save Report" to view all completed scans.
Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-20060620-142816.txt. Save to your desktop. A copy of each report will also be saved in C:\Program Files\AVG Anti-Spyware 7.5\Reports\
6. Exit AVG Anti-Spyware 7.5

This thread http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/ will show how to create a Hijackthis log.

Next, reboot and post a fresh HijackThis log and the online virus scanner log to this thread.

Edited by SifuMike, 13 October 2006 - 01:02 AM.

If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



Posted Image

Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users