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Windows 7 on Dell Inspirion 5748 freezing up


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3 replies to this topic

#1 eric12345

eric12345

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  • Location:La Mirada, Ca
  • Local time:06:33 PM

Posted 06 May 2018 - 06:01 PM

I own a Dell Inspiron 5748, Intel i7-4510U CPU 2.0Ghz, 8GB RAM, 64 BIT, with Windows 7 Home Premium (updated)

 

While on browsing the internet it randomly freezes for anywhere from 2-10 minutes at a time. Browsing habits are normal. I have run Malware Bytes, CCleaner, and Avast Anit-virus. While speed has improved due to clean up the freezing continues.

 

I ran MiniToolBox version 17-06-2016. Results are below. Any assistance would be greatly appreciated.

 

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Brian (administrator) on 06-05-2018 at 15:48:29
Running from "C:\Users\Brian\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Inspiron 5748 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Dell Wireless 1704 802.11b/g/n (2.4GHz) = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
HMA TAP-Windows Adapter V9 = HMA! Pro VPN (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
add route prefix=169.254.0.0/16 interface="iftype0_0" nexthop=192.168.0.5 metric=1 publish=Yes
set subinterface interface=?$ subinterface=ethernet_9 mtu=1477
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Brian-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter HMA! Pro VPN:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : HMA TAP-Windows Adapter V9
   Physical Address. . . . . . . . . : 00-FF-8D-A7-94-76
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 90-48-9A-F5-30-B4
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Dell Wireless 1704 802.11b/g/n (2.4GHz)
   Physical Address. . . . . . . . . : 90-48-9A-F5-30-B3
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::3856:172c:69b2:63ee%12(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.103(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, May 06, 2018 9:40:56 AM
   Lease Expires . . . . . . . . . . : Sunday, May 06, 2018 4:53:54 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 227559578
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-73-F9-BB-B8-2A-72-C6-53-A2
   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : socal.rr.com
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : B8-2A-72-C6-53-A2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{17847D0D-80CE-4F5E-BEF7-1CF6776FFD99}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.0.1
 
Name:    google.com
Addresses:  2607:f8b0:4007:800::200e
  216.58.216.14
 
 
Pinging google.com [172.217.11.174] with 32 bytes of data:
Reply from 172.217.11.174: bytes=32 time=61ms TTL=54
Reply from 172.217.11.174: bytes=32 time=19ms TTL=54
 
Ping statistics for 172.217.11.174:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 19ms, Maximum = 61ms, Average = 40ms
Server:  UnKnown
Address:  192.168.0.1
 
Name:    yahoo.com
Addresses:  2001:4998:58:1836::11
  2001:4998:58:1836::10
  2001:4998:44:41d::3
  2001:4998:c:1023::5
  2001:4998:c:1023::4
  2001:4998:44:41d::4
  72.30.35.9
  98.137.246.7
  98.137.246.8
  72.30.35.10
  98.138.219.231
  98.138.219.232
 
 
Pinging yahoo.com [98.138.219.231] with 32 bytes of data:
Reply from 98.138.219.231: bytes=32 time=73ms TTL=50
Reply from 98.138.219.231: bytes=32 time=83ms TTL=50
 
Ping statistics for 98.138.219.231:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 73ms, Maximum = 83ms, Average = 78ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 17...00 ff 8d a7 94 76 ......HMA TAP-Windows Adapter V9
 15...90 48 9a f5 30 b4 ......Bluetooth Device (Personal Area Network)
 12...90 48 9a f5 30 b3 ......Dell Wireless 1704 802.11b/g/n (2.4GHz)
 11...b8 2a 72 c6 53 a2 ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 16...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1    192.168.0.103     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      169.254.0.0      255.255.0.0      192.168.0.5    192.168.0.103     26
      192.168.0.0    255.255.255.0         On-link     192.168.0.103    281
    192.168.0.103  255.255.255.255         On-link     192.168.0.103    281
    192.168.0.255  255.255.255.255         On-link     192.168.0.103    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.0.103    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.0.103    281
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
      169.254.0.0      255.255.0.0      192.168.0.5       1
===========================================================================
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 12    281 fe80::/64                On-link
 12    281 fe80::3856:172c:69b2:63ee/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/06/2018 09:41:54 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/05/2018 06:14:56 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/05/2018 09:07:36 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/03/2018 06:51:16 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/01/2018 07:58:09 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/29/2018 10:31:41 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/29/2018 10:34:35 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/28/2018 08:53:56 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/25/2018 07:30:45 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/24/2018 07:56:55 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (05/06/2018 09:56:23 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The certificate received from the remote server has either expired or is not yet valid. The SSL connection request has failed. The attached data contains the server certificate.
 
Error: (05/06/2018 09:56:23 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 45. The internal error state is 552.
 
Error: (05/06/2018 09:56:15 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The certificate received from the remote server has either expired or is not yet valid. The SSL connection request has failed. The attached data contains the server certificate.
 
Error: (05/06/2018 09:56:15 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 45. The internal error state is 552.
 
Error: (05/06/2018 09:56:09 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The certificate received from the remote server has either expired or is not yet valid. The SSL connection request has failed. The attached data contains the server certificate.
 
Error: (05/06/2018 09:56:09 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 45. The internal error state is 552.
 
Error: (05/06/2018 09:56:07 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The certificate received from the remote server has either expired or is not yet valid. The SSL connection request has failed. The attached data contains the server certificate.
 
Error: (05/06/2018 09:56:07 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 45. The internal error state is 552.
 
Error: (05/06/2018 09:46:10 AM) (Source: Service Control Manager) (User: )
Description: The Energy Server Service queencreek service terminated with the following error: 
%%538 = An error occurred in the ABIOS subsystem.
 
 
Error: (05/05/2018 08:38:27 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The certificate received from the remote server has either expired or is not yet valid. The SSL connection request has failed. The attached data contains the server certificate.
 
 
Microsoft Office Sessions:
=========================
 
=========================== Installed Programs ============================
 
. . (HKLM\...\{8FD6FE5A-E1E1-47F3-BBE6-FE2B1364DCB8}) (Version: 7.1 - Intel) Hidden
. . . (HKLM-x32\...\{2394186A-5445-4293-B739-352009350342}) (Version: 3.0.0.9 - Intel) Hidden
µTorrent (HKCU\...\uTorrent) (Version: 3.5.0.43916 - BitTorrent Inc.)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 18.011.20038 - Adobe Systems Incorporated)
Adobe Flash Player 29 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 29.0.0.140 - Adobe Systems Incorporated)
Adobe Flash Player 29 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 29.0.0.140 - Adobe Systems Incorporated)
Adobe Photoshop CS2 (HKLM-x32\...\Adobe Photoshop CS2 - {236BB7C4-4419-42FD-0409-1E257A25E34D}) (Version: 9.0 - Adobe Systems, Inc.)
Avast Cleanup Premium (HKLM-x32\...\{075CC190-59EE-499F-828B-0B5C098C8C15}_is1) (Version: 17.3.4228 - AVAST Software)
Avast Free Antivirus (HKLM-x32\...\Avast Antivirus) (Version: 18.3.2333 - AVAST Software)
Camtasia 9 (HKLM\...\{1D09B594-C8B5-4CF1-B927-41D9A487799C}) (Version: 9.0.5.2021 - TechSmith Corporation) Hidden
Camtasia 9 (HKLM-x32\...\{00ce4b8c-0138-4743-b0b8-379b2715eb44}) (Version: 9.0.5.2021 - TechSmith Corporation)
CCleaner (HKLM\...\CCleaner) (Version: 5.41 - Piriform)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.) Hidden
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.) Hidden
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.) Hidden
Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.7.5.63 - Dell Inc.)
Dell Digital Delivery (HKLM-x32\...\{D850CB7E-72BC-4510-BA4F-48932BFAB295}) (Version: 2.9.901.0 - Dell Products, LP)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 2.0.6875.668 - Dell)
Dell SupportAssistAgent (HKLM\...\{9DD6B149-CEBC-4910-B11A-242393EDF6D3}) (Version: 2.1.4.14 - Dell)
Dell Touchpad (HKLM\...\SynTPDeinstKey) (Version: 18.1.34.40 - Synaptics Incorporated)
Dell Update (HKLM-x32\...\{632610E3-5B12-403C-9C93-EF533ED1C113}) (Version: 1.10.5.0 - Dell Inc.)
DW WLAN Card Utility (HKLM\...\DW WLAN Card Utility) (Version: 6.30.223.228 - Dell Inc.)
Epson Customer Research Participation (HKLM\...\{B26449A6-6007-4460-B4FE-C4776115BCEA}) (Version: 1.81.0000 - Seiko Epson Corporation)
Epson Event Manager (HKLM-x32\...\{9F205E94-9E42-4486-A92A-DF3F6CB85444}) (Version: 3.10.0061 - Seiko Epson Corporation)
Epson FAX Utility (HKLM-x32\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 2.24.00 - Seiko Epson Corporation)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON Scan OCR Component (HKLM-x32\...\{563B99D8-8895-4E3E-AE8D-15BE8C05F1C1}) (Version: 2.30.00 - SEIKO EPSON Corp.)
EPSON Scan PDF Extensions (HKLM-x32\...\{F9956472-6E16-4F83-BF9A-F887EF4A45B7}) (Version: 1.03.0001 - SEIKO EPSON Corp.)
Epson Software Updater (HKLM-x32\...\{B55DB65D-EF6E-4E04-89D5-B03603BF681B}) (Version: 4.4.5 - SEIKO EPSON CORPORATION)
EPSON WF-3640 Series Printer Uninstall (HKLM\...\EPSON WF-3640 Series) (Version:  - SEIKO EPSON Corporation)
Epson WF-3640 User’s Guide version 1.0 (HKLM-x32\...\UsersGuideEpson WF-3640 User’s Guide_is1) (Version: 1.0 - )
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.6.0 - SEIKO EPSON CORPORATION)
FileZilla Client 3.25.1 (HKLM-x32\...\FileZilla Client) (Version: 3.25.1 - Tim Kosse)
Gear 360 (HKLM-x32\...\InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}) (Version: 10.0 - CyberLink Corp.)
Gear 360 ActionDirector (HKLM-x32\...\{1F01D6CB-E445-405b-84D1-75B8EB5237D0}) (Version: 2.0.0.1619 - CyberLink Corp.) Hidden
Gear 360 Live Broadcast (HKLM-x32\...\{9A99DE5B-8A05-4E61-9804-E148B53A00CA}) (Version: 1.0.0419.0 - CyberLink Corp.) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 66.0.3359.139 - Google Inc.)
Google Earth Plug-in (HKLM-x32\...\{57BB4801-61C8-4E74-9672-2160728A461E}) (Version: 7.1.5.1557 - Google)
Google Earth Pro (HKLM-x32\...\{44FC61F0-2F8A-11E3-8CAE-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Talk Plugin (HKLM-x32\...\{F9B579C2-D854-300A-BE62-A09EB9D722E4}) (Version: 5.41.3.0 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
GoPro Studio 2.0.0 (HKLM-x32\...\GoPro Studio) (Version: 2.0.0 - WoodmanLabs Inc. d.b.a. GoPro)
Gramblr (HKLM\...\Gramblr) (Version: 2.9.131 - Gramblr Team)
HMA! Pro VPN (HKLM\...\{60A560F2-CB75-4C94-9C36-39AD2161DE73}_is1) (Version: 3.5.58 - Privax)
Instant Eyedropper 1.9.1.0 (HKLM-x32\...\Instant Eyedropper_is1) (Version:  - Spicebrains)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.23.1766 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.14.4414 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 2.5.3.34 - Intel Corporation)
Intel® Driver & Support Assistant (HKLM-x32\...\{01f3f6b8-1a81-4b10-b51f-f69af12e1d69}) (Version: 3.0.0.9 - Intel)
join.me (HKCU\...\JoinMe) (Version: 2.5.1.1260 - LogMeIn, Inc.)
Journaley (HKCU\...\Journaley) (Version: 2.1 - YoungSeok Yoon)
Malwarebytes version 3.4.5.2467 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.4.5.2467 - Malwarebytes)
Microsoft .NET Framework 2.0 SDK (x64) - ENU (HKLM\...\Microsoft .NET Framework 2.0 SDK (x64) - ENU) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 4.7.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02558 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-00CA-0000-0000-0000000FF1CE}_SMALLBUSINESSR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Small Business 2007 (HKLM-x32\...\SMALLBUSINESSR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23026 (HKLM-x32\...\{e46eca4f-393b-40df-9f49-076faf788d83}) (Version: 14.0.23026.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Mozilla Firefox 59.0.2 (x64 en-US) (HKLM\...\Mozilla Firefox 59.0.2 (x64 en-US)) (Version: 59.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 59.0.2.6656 - Mozilla)
Netflix in Windows Media Center (HKLM-x32\...\{0CA72D12-F6C6-4D43-A2A0-41F5AA17E2B6}) (Version: 3.3.101.0 - Microsoft Corporation)
Nik Collection (HKLM-x32\...\Nik Collection) (Version: 1.2.11 - Google)
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 11.1.18 - Dell Inc.)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9600.39054 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7161 - Realtek Semiconductor Corp.)
SafeZone Stable 4.58.2552.909 (HKLM-x32\...\SafeZone 4.58.2552.909) (Version: 4.58.2552.909 - Avast Software) Hidden
Samsung USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.59.0 - Samsung Electronics Co., Ltd.)
Skype version 8.18 (HKLM-x32\...\Skype_is1) (Version: 8.18 - Skype Technologies S.A.)
Smart Switch (HKLM-x32\...\{74FA5314-85C8-4E2A-907D-D9ECCCB770A7}) (Version: 4.1.16052.2 - Samsung Electronics Co., Ltd.) Hidden
Smart Switch (HKLM-x32\...\InstallShield_{74FA5314-85C8-4E2A-907D-D9ECCCB770A7}) (Version: 4.1.16052.2 - Samsung Electronics Co., Ltd.)
Speccy (HKLM\...\Speccy) (Version: 1.30 - Piriform)
TurboTax 2014 (HKLM-x32\...\TurboTax 2014) (Version: 2014.0 - Intuit, Inc)
TurboTax 2015 (HKLM-x32\...\TurboTax 2015) (Version: 2015.0 - Intuit, Inc)
TurboTax 2016 (HKLM-x32\...\TurboTax 2016) (Version: 2016.0 - Intuit, Inc)
TurboTax 2017 (HKLM-x32\...\TurboTax 2017) (Version: 2017.0 - Intuit, Inc)
Twitter Archive Eraser (HKCU\...\7c01de3b4b7aa016) (Version: 5.1.4.0 - MARTANI)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-00CA-0000-0000-0000000FF1CE}_SMALLBUSINESSR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
virtualStudio 1.0.38 (HKLM-x32\...\virtualStudio_is1) (Version:  - optikVerve Labs)
VLC media player (HKLM-x32\...\VLC media player) (Version: 3.0.1 - VideoLAN)
VLC Setup Helper (HKLM-x32\...\VLC Setup Helper_is1) (Version:  - )
WD Drive Utilities (HKLM-x32\...\{F9784E1D-4455-4BFF-A97A-1B1355A4FFDB}) (Version: 1.0.6.3 - Western Digital Technologies, Inc.)
WD Quick View (HKLM-x32\...\{F4F2EF32-EAFE-4F87-B7DC-E19C9F8E76FC}) (Version: 2.4.16.16 - Western Digital Technologies, Inc.)
WD Security (HKLM-x32\...\{2B58AB2C-D980-47FD-8633-E360314BA662}) (Version: 1.0.6.3 - Western Digital Technologies, Inc.)
WD SmartWare (HKLM\...\{515B34CA-1229-4EDA-AE7C-53CBA68B8A7A}) (Version: 2.4.16.16 - Western Digital Technologies, Inc.)
WD SmartWare Installer (HKLM-x32\...\{4555885d-a64c-4234-9aac-72a8a6b5590b}) (Version: 2.4.16.16 - Western Digital Technologies, Inc.)
WIDCOMM Bluetooth Software (HKLM\...\{A1439D4F-FD46-47F2-A1D3-FEE097C29A09}) (Version: 6.5.1.6000 - Broadcom Corporation)
Windows Driver Package - GoPro (WinUSB) Universal Serial Bus devices  (03/07/2012 ) (HKLM\...\0B624A43DD66DBF5CF3EDFA9741A364E688062A4) (Version: 03/07/2012  - GoPro)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 63%
Total physical RAM: 8096.03 MB
Available physical RAM: 2944.2 MB
Total Virtual: 16190.22 MB
Available Virtual: 10613.02 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:907.74 GB) (Free:533.04 GB) NTFS
3 Drive x: (RECOVERY) (Fixed) (Total:23.73 GB) (Free:15.51 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\BRIAN-PC
 
Administrator            Brian                    Guest                    
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
23-04-2018 01:03:25 Scheduled Checkpoint
26-04-2018 04:24:39 Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23026
06-05-2018 01:51:24 Scheduled Checkpoint
 
**** End of log ****
 


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#2 eric12345

eric12345
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  • Location:La Mirada, Ca
  • Local time:06:33 PM

Posted 26 May 2018 - 02:32 PM

Can someone please help?

 

I posted above and no response. Afterward, I ran CCleaner and removed a couple of programs. I didn't know if they were affecting anything but I wasn't using them so it was just part of cleaning house. PC seemed to get better. Faster responses and generally cleaner operation.

 

Then within the last week PC went back to hanging, being slow overall. Very slow boot-up and shutdowns. Re-ran CCleaner and an Avast tune-up program. Didn't seem to help.

 

Here's a fresh Mini-toolbox log below.

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Brian (administrator) on 26-05-2018 at 12:14:42
Running from "C:\Users\Brian\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Inspiron 5748 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
========================= IP Configuration: ================================
Dell Wireless 1704 802.11b/g/n (2.4GHz) = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
HMA TAP-Windows Adapter V9 = HMA! Pro VPN (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
add route prefix=169.254.0.0/16 interface="iftype0_0" nexthop=192.168.0.5 metric=1 publish=Yes
set subinterface interface=?6$ subinterface=ethernet_9 mtu=1477
 
popd
# End of IPv4 configuration
 
Windows IP Configuration
   Host Name . . . . . . . . . . . . : Brian-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter HMA! Pro VPN:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : HMA TAP-Windows Adapter V9
   Physical Address. . . . . . . . . : 00-FF-8D-A7-94-76
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Bluetooth Network Connection:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 90-48-9A-F5-30-B4
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Dell Wireless 1704 802.11b/g/n (2.4GHz)
   Physical Address. . . . . . . . . : 90-48-9A-F5-30-B3
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::3856:172c:69b2:63ee%12(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.106(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, May 26, 2018 12:08:58 PM
   Lease Expires . . . . . . . . . . : Saturday, May 26, 2018 2:08:58 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 227559578
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-73-F9-BB-B8-2A-72-C6-53-A2
   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : socal.rr.com
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : B8-2A-72-C6-53-A2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{17847D0D-80CE-4F5E-BEF7-1CF6776FFD99}:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.0.1
 
Name:    google.com
Addresses:  2607:f8b0:4007:808::200e
  172.217.14.110
 
Pinging google.com [172.217.14.78] with 32 bytes of data:
Reply from 172.217.14.78: bytes=32 time=13ms TTL=54
Reply from 172.217.14.78: bytes=32 time=21ms TTL=54
 
Ping statistics for 172.217.14.78:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 13ms, Maximum = 21ms, Average = 17ms
Server:  UnKnown
Address:  192.168.0.1
 
Name:    yahoo.com
Addresses:  2001:4998:c:1023::4
  2001:4998:58:1836::10
  2001:4998:44:41d::3
  2001:4998:58:1836::11
  2001:4998:c:1023::5
  2001:4998:44:41d::4
  98.138.219.232
  98.138.219.231
  72.30.35.9
  72.30.35.10
  98.137.246.7
  98.137.246.8
 
Pinging yahoo.com [72.30.35.9] with 32 bytes of data:
Reply from 72.30.35.9: bytes=32 time=101ms TTL=48
Reply from 72.30.35.9: bytes=32 time=98ms TTL=48
 
Ping statistics for 72.30.35.9:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 98ms, Maximum = 101ms, Average = 99ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 17...00 ff 8d a7 94 76 ......HMA TAP-Windows Adapter V9
 15...90 48 9a f5 30 b4 ......Bluetooth Device (Personal Area Network)
 12...90 48 9a f5 30 b3 ......Dell Wireless 1704 802.11b/g/n (2.4GHz)
 11...b8 2a 72 c6 53 a2 ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 16...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1    192.168.0.106     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      169.254.0.0      255.255.0.0      192.168.0.5    192.168.0.106     26
      192.168.0.0    255.255.255.0         On-link     192.168.0.106    281
    192.168.0.106  255.255.255.255         On-link     192.168.0.106    281
    192.168.0.255  255.255.255.255         On-link     192.168.0.106    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.0.106    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.0.106    281
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
      169.254.0.0      255.255.0.0      192.168.0.5       1
===========================================================================
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 12    281 fe80::/64                On-link
 12    281 fe80::3856:172c:69b2:63ee/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
Application errors:
==================
Error: (05/26/2018 12:09:11 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA 
"Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/26/2018 10:28:48 AM) (Source: ESENT) (User: )
Description: taskhost (3336) WebCacheLocal: Error -1032 (0xfffffbf8) occurred while opening logfile C:\Users\Brian\AppData\Local\Microsoft\Windows\WebCache\V01.log.
 
Error: (05/26/2018 10:28:48 AM) (Source: ESENT) (User: )
Description: taskhost (3336) WebCacheLocal: An attempt to open the file "C:\Users\Brian\AppData\Local\Microsoft
 
\Windows\WebCache\V01.log" for read only access failed with system error 32 (0x00000020): "The process cannot accessthe file because it is being used by another process. ".  The open file operation will fail with error -1032 (0xfffffbf8).
 
Error: (05/26/2018 10:28:38 AM) (Source: ESENT) (User: )
Description: taskhost (3336) WebCacheLocal: Error -1032 (0xfffffbf8) occurred while opening logfile C:\Users\Brian\AppData\Local\Microsoft\Windows\WebCache\V01.log.
 
Error: (05/26/2018 10:28:38 AM) (Source: ESENT) (User: )
Description: taskhost (3336) WebCacheLocal: An attempt to open the file "C:\Users\Brian\AppData\Local\Microsoft\Windows\WebCache\V01.log" for read only access failed with system error 32 (0x00000020): "The process cannot accessthe file because it is being used by another process. ".  The open file operation will fail with error -1032  (0xfffffbf8).
 
Error: (05/26/2018 10:28:28 AM) (Source: ESENT) (User: )
Description: taskhost (3336) WebCacheLocal: Error -1032 (0xfffffbf8) occurred while opening logfile C:\Users\Brian\AppData\Local\Microsoft\Windows\WebCache\V01.log.
 
Error: (05/26/2018 10:28:28 AM) (Source: ESENT) (User: )
Description: taskhost (3336) WebCacheLocal: An attempt to open the file "C:\Users\Brian\AppData\Local\Microsoft\Windows\WebCache\V01.log" for read only access failed with system error 32 (0x00000020): "The process cannot accessthe file because it is being used by another process. ".  The open file operation will fail with error -1032 (0xfffffbf8).
 
Error: (05/26/2018 10:28:16 AM) (Source: ESENT) (User: )
Description: taskhost (3336) WebCacheLocal: Error -1032 (0xfffffbf8) occurred while opening logfile C:\Users\Brian\AppData\Local\Microsoft\Windows\WebCache\V01.log.
 
Error: (05/26/2018 10:28:16 AM) (Source: ESENT) (User: )
Description: taskhost (3336) WebCacheLocal: An attempt to open the file "C:\Users\Brian\AppData\Local\Microsoft\Windows\WebCache\V01.log" for read only access failed with system error 32 (0x00000020): "The process cannot accessthe file because it is being used by another process. ".  The open file operation will fail with error -1032(0xfffffbf8).
 
Error: (05/26/2018 10:28:06 AM) (Source: ESENT) (User: )
Description: taskhost (3336) WebCacheLocal: Error -1032 (0xfffffbf8) occurred while opening logfile C:\Users\Brian\AppData\Local\Microsoft\Windows\WebCache\V01.log.
 
System errors:
=============
Error: (05/26/2018 12:11:52 PM) (Source: WMPNetworkSvc) (User: )
Description: WMPNetworkSvc0x80004005
 
Error: (05/26/2018 12:11:20 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the
ShellHWDetection service.
 
Error: (05/26/2018 12:09:50 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avast!
Antivirus service.
 
Error: (05/26/2018 11:54:41 AM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}
 
Error: (05/26/2018 10:31:50 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.
 
Error: (05/26/2018 10:31:20 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.
 
Error: (05/26/2018 10:27:21 AM) (Source: DCOM) (User: )
Description: {3EB3C877-1F16-487C-9050-104DBCD66683}
 
Error: (05/26/2018 10:25:36 AM) (Source: Service Control Manager) (User: )
Description: The WMI Performance Adapter service failed to start due to the following error: %%1053 = The service did not respond to the start or control request in a timely fashion.
 
Error: (05/26/2018 10:25:36 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the WMI Performance Adapter service to connect.
 
Error: (05/26/2018 09:34:59 AM) (Source: Service Control Manager) (User: )
Description: The Energy Server Service queencreek service terminated with the following error: %%538 = An error occurred in the ABIOS subsystem.
 
Microsoft Office Sessions:
=========================
 
=========================== Installed Programs ============================
(HKLM\...\{8FD6FE5A-E1E1-47F3-BBE6-FE2B1364DCB8}) (Version: 7.1 - Intel) Hidden
(HKLM-x32\...\{2394186A-5445-4293-B739-352009350342}) (Version: 3.0.0.9 - Intel) Hidden
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 18.011.20038 - Adobe SystemsIncorporated)
Adobe Flash Player 29 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 29.0.0.171 - Adobe SystemsIncorporated)
Adobe Flash Player 29 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 29.0.0.171 - Adobe Systems 
Incorporated)
Adobe Photoshop CS2 (HKLM-x32\...\Adobe Photoshop CS2 - {236BB7C4-4419-42FD-0409-1E257A25E34D}) (Version: 9.0 - AdobeSystems, Inc.)
Avast Cleanup Premium (HKLM-x32\...\{075CC190-59EE-499F-828B-0B5C098C8C15}_is1) (Version: 18.1.4840 - AVAST Software)
Avast Free Antivirus (HKLM-x32\...\Avast Antivirus) (Version: 18.4.2338 - AVAST Software)
CCleaner (HKLM\...\CCleaner) (Version: 5.42 - Piriform)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)Hidden
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.) Hidden
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.) Hidden
Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.7.5.63 - Dell Inc.)
Dell Digital Delivery (HKLM-x32\...\{D850CB7E-72BC-4510-BA4F-48932BFAB295}) (Version: 2.9.901.0 - Dell Products, LP)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 2.0.6875.668 - Dell)
Dell SupportAssistAgent (HKLM\...\{9DD6B149-CEBC-4910-B11A-242393EDF6D3}) (Version: 2.1.4.14 - Dell)
Dell Touchpad (HKLM\...\SynTPDeinstKey) (Version: 18.1.34.40 - Synaptics Incorporated)
Dell Update (HKLM-x32\...\{632610E3-5B12-403C-9C93-EF533ED1C113}) (Version: 1.10.5.0 - Dell Inc.)
DW WLAN Card Utility (HKLM\...\DW WLAN Card Utility) (Version: 6.30.223.228 - Dell Inc.)
Epson Customer Research Participation (HKLM\...\{B26449A6-6007-4460-B4FE-C4776115BCEA}) (Version: 1.81.0000 - SeikoEpson Corporation)
Epson Event Manager (HKLM-x32\...\{9F205E94-9E42-4486-A92A-DF3F6CB85444}) (Version: 3.10.0061 - Seiko EpsonCorporation)
Epson FAX Utility (HKLM-x32\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 2.24.00 - Seiko Epson Corporation)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON Scan OCR Component (HKLM-x32\...\{563B99D8-8895-4E3E-AE8D-15BE8C05F1C1}) (Version: 2.30.00 - SEIKO EPSON Corp.)
EPSON Scan PDF Extensions (HKLM-x32\...\{F9956472-6E16-4F83-BF9A-F887EF4A45B7}) (Version: 1.03.0001 - SEIKO EPSONCorp.)
Epson Software Updater (HKLM-x32\...\{29F4F2C2-CB73-418D-BA99-7BB5ECD9F7BF}) (Version: 4.4.6 - Seiko EpsonCorporation)
EPSON WF-3640 Series Printer Uninstall (HKLM\...\EPSON WF-3640 Series) (Version:  - SEIKO EPSON Corporation)
Epson WF-3640 User’s Guide version 1.0 (HKLM-x32\...\UsersGuideEpson WF-3640 User’s Guide_is1) (Version: 1.0 - )
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.6.0 - SEIKO EPSON CORPORATION)
FileZilla Client 3.25.1 (HKLM-x32\...\FileZilla Client) (Version: 3.25.1 - Tim Kosse)
Gear 360 (HKLM-x32\...\InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}) (Version: 10.0 - CyberLink Corp.)
Gear 360 ActionDirector (HKLM-x32\...\{1F01D6CB-E445-405b-84D1-75B8EB5237D0}) (Version: 2.0.0.1619 - CyberLink Corp.)Hidden
Gear 360 Live Broadcast (HKLM-x32\...\{9A99DE5B-8A05-4E61-9804-E148B53A00CA}) (Version: 1.0.0419.0 - CyberLink Corp.)Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 66.0.3359.181 - Google Inc.)
Google Earth Plug-in (HKLM-x32\...\{57BB4801-61C8-4E74-9672-2160728A461E}) (Version: 7.1.5.1557 - Google)
Google Earth Pro (HKLM-x32\...\{44FC61F0-2F8A-11E3-8CAE-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Talk Plugin (HKLM-x32\...\{F9B579C2-D854-300A-BE62-A09EB9D722E4}) (Version: 5.41.3.0 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.17 - Google Inc.) Hidden
GoPro Studio 2.0.0 (HKLM-x32\...\GoPro Studio) (Version: 2.0.0 - WoodmanLabs Inc. d.b.a. GoPro)
Gramblr (HKLM\...\Gramblr) (Version: 2.9.131 - Gramblr Team)
HMA! Pro VPN (HKLM\...\{60A560F2-CB75-4C94-9C36-39AD2161DE73}_is1) (Version: 3.5.58 - Privax)
Instant Eyedropper 1.9.1.0 (HKLM-x32\...\Instant Eyedropper_is1) (Version:  - Spicebrains)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.23.1766 -Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.14.4414 - IntelCorporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version:2.5.3.34 - Intel Corporation)
Intel® Driver & Support Assistant (HKLM-x32\...\{01f3f6b8-1a81-4b10-b51f-f69af12e1d69}) (Version: 3.0.0.9 - Intel)
join.me (HKCU\...\JoinMe) (Version: 2.5.1.1260 - LogMeIn, Inc.)
Journaley (HKCU\...\Journaley) (Version: 2.1 - YoungSeok Yoon)
Malwarebytes version 3.4.5.2467 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.4.5.2467 -Malwarebytes)
Microsoft .NET Framework 2.0 SDK (x64) - ENU (HKLM\...\Microsoft .NET Framework 2.0 SDK (x64) - ENU) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 4.7.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02558 -Microsoft Corporation)
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-00CA-0000-0000-0000000FF1CE} _SMALL BUSINESSR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Small Business 2007 (HKLM-x32\...\SMALLBUSINESSR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft
Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 -Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336- Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000- Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4})(Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475})(Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F})(Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23026 (HKLM-x32\...\{e46eca4f-393b-40df-9f49-076faf788d83}) (Version: 14.0.23026.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Mozilla Firefox 59.0.2 (x64 en-US) (HKLM\...\Mozilla Firefox 59.0.2 (x64 en-US)) (Version: 59.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 59.0.2.6656 - Mozilla)
Netflix in Windows Media Center (HKLM-x32\...\{0CA72D12-F6C6-4D43-A2A0-41F5AA17E2B6}) (Version: 3.3.101.0 - Microsoft 
 
Corporation)
Nik Collection (HKLM-x32\...\Nik Collection) (Version: 1.2.11 - Google)
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 11.1.18 - Dell Inc.)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9600.39054 - Realtek 
 
Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7161 - 
 
Realtek Semiconductor Corp.)
Samsung USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.59.0 - Samsung 
 
Electronics Co., Ltd.)
Skype version 8.18 (HKLM-x32\...\Skype_is1) (Version: 8.18 - Skype Technologies S.A.)
Smart Switch (HKLM-x32\...\{74FA5314-85C8-4E2A-907D-D9ECCCB770A7}) (Version: 4.1.16052.2 - Samsung Electronics Co., 
 
Ltd.) Hidden
Smart Switch (HKLM-x32\...\InstallShield_{74FA5314-85C8-4E2A-907D-D9ECCCB770A7}) (Version: 4.1.16052.2 - Samsung 
 
Electronics Co., Ltd.)
Speccy (HKLM\...\Speccy) (Version: 1.30 - Piriform)
TurboTax 2014 (HKLM-x32\...\TurboTax 2014) (Version: 2014.0 - Intuit, Inc)
TurboTax 2015 (HKLM-x32\...\TurboTax 2015) (Version: 2015.0 - Intuit, Inc)
TurboTax 2016 (HKLM-x32\...\TurboTax 2016) (Version: 2016.0 - Intuit, Inc)
TurboTax 2017 (HKLM-x32\...\TurboTax 2017) (Version: 2017.0 - Intuit, Inc)
Twitter Archive Eraser (HKCU\...\7c01de3b4b7aa016) (Version: 5.1.4.0 - MARTANI)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-00CA-0000-0000-0000000FF1CE}
 
_SMALLBUSINESSR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
virtualStudio 1.0.38 (HKLM-x32\...\virtualStudio_is1) (Version:  - optikVerve Labs)
VLC media player (HKLM-x32\...\VLC media player) (Version: 3.0.1 - VideoLAN)
VLC Setup Helper (HKLM-x32\...\VLC Setup Helper_is1) (Version:  - )
WD Drive Utilities (HKLM-x32\...\{F9784E1D-4455-4BFF-A97A-1B1355A4FFDB}) (Version: 1.0.6.3 - Western Digital 
 
Technologies, Inc.)
WD Quick View (HKLM-x32\...\{F4F2EF32-EAFE-4F87-B7DC-E19C9F8E76FC}) (Version: 2.4.16.16 - Western Digital 
 
Technologies, Inc.)
WD Security (HKLM-x32\...\{2B58AB2C-D980-47FD-8633-E360314BA662}) (Version: 1.0.6.3 - Western Digital Technologies, 
 
Inc.)
WD SmartWare (HKLM\...\{515B34CA-1229-4EDA-AE7C-53CBA68B8A7A}) (Version: 2.4.16.16 - Western Digital Technologies, 
 
Inc.)
WD SmartWare Installer (HKLM-x32\...\{4555885d-a64c-4234-9aac-72a8a6b5590b}) (Version: 2.4.16.16 - Western Digital 
 
Technologies, Inc.)
WIDCOMM Bluetooth Software (HKLM\...\{A1439D4F-FD46-47F2-A1D3-FEE097C29A09}) (Version: 6.5.1.6000 - Broadcom 
 
Corporation)
Windows Driver Package - GoPro (WinUSB) Universal Serial Bus devices  (03/07/2012 ) (HKLM\...
 
\0B624A43DD66DBF5CF3EDFA9741A364E688062A4) (Version: 03/07/2012  - GoPro)
 
========================= Devices: ================================
 
Name: WAN Miniport (L2TP)
Description: WAN Miniport (L2TP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: Rasl2tp
Device ID: ROOT\MS_L2TPMINIPORT\0000
 
Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: spldr
Device ID: ROOT\LEGACY_SPLDR\0000
 
Name: Microsoft ACPI-Compliant System
Description: Microsoft ACPI-Compliant System
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: ACPI
Device ID: ACPI_HAL\PNP0C08\0
 
Name: NDIS Usermode I/O Protocol
Description: NDIS Usermode I/O Protocol
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: Ndisuio
Device ID: ROOT\LEGACY_NDISUIO\0000
 
Name: Intel® 8 Series PCI Express Root Port #1 - 9C10
Description: Intel® 8 Series PCI Express Root Port #1 - 9C10
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci
Device ID: PCI\VEN_8086&DEV_9C10&SUBSYS_06511028&REV_E4\3&11583659&0&E0
 
Name: Intel® 8 Series LPC Controller (Premium SKU) - 9C43
Description: Intel® 8 Series LPC Controller (Premium SKU) - 9C43
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: msisadrv
Device ID: PCI\VEN_8086&DEV_9C43&SUBSYS_06511028&REV_04\3&11583659&0&F8
 
Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb
Device ID: USB\VID_12C9&PID_102A\6&DAA53E8&0&3
 
Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service: 
Device ID: STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT4
 
Name: Bluetooth Hands-free
Description: Bluetooth Hands-free
Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5}
Manufacturer: Broadcom Corp.
Service: btwavdt
Device ID: BTHENUM\{0000111E-0000-1000-8000-00805F9B34FB}_LOCALMFG&000F\8&125EE2B0&0&1C52160E4D38_C00000000
 
Name: WAN Miniport (Network Monitor)
Description: WAN Miniport (Network Monitor)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan
Device ID: ROOT\MS_NDISWANBH\0000
 
Name: Microsoft Bluetooth Enumerator
Description: Microsoft Bluetooth Enumerator
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: Microsoft
Service: BthEnum
Device ID: BTH\MS_BTHBRB\7&299DB00C&0&1
 
Name: NDProxy
Description: NDProxy
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: NDProxy
Device ID: ROOT\LEGACY_NDPROXY\0000
 
Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME\{8A81C940-1D78-11E4-979D-806E6F6E6963}#0000000000007E00
 
Name: Generic PnP Monitor
Description: Generic PnP Monitor
Class Guid: {4d36e96e-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard monitor types)
Service: monitor
Device ID: DISPLAY\AUO119E\4&8EA888C&0&UID68092928
 
Name: Intel® 82802 Firmware Hub Device
Description: Intel® 82802 Firmware Hub Device
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: 
Device ID: ACPI\INT0800\4&5E5CC7B&0
 
Name: WAN Miniport (IP)
Description: WAN Miniport (IP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan
Device ID: ROOT\MS_NDISWANIP\0000
 
Name: Bluetooth Device (Personal Area Network)
Description: Bluetooth Device (Personal Area Network)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: BthPan
Device ID: BTH\MS_BTHPAN\7&299DB00C&0&2
 
Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service: 
Device ID: STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT5
 
Name: Intel® 8 Series PCI Express Root Port #3 - 9C14
Description: Intel® 8 Series PCI Express Root Port #3 - 9C14
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci
Device ID: PCI\VEN_8086&DEV_9C14&SUBSYS_06511028&REV_E4\3&11583659&0&E2
 
Name: Microsoft 6to4 Adapter
Description: Microsoft 6to4 Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: ROOT\*6TO4MP\0000
 
Name: WAN Miniport (IPv6)
Description: WAN Miniport (IPv6)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan
Device ID: ROOT\MS_NDISWANIPV6\0000
 
Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
Device ID: ACPI\INT3F0D\4&5E5CC7B&0
 
Name: NETBT
Description: NETBT
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: NetBT
Device ID: ROOT\LEGACY_NETBT\0000
 
Name: Bluetooth Device (RFCOMM Protocol TDI)
Description: Bluetooth Device (RFCOMM Protocol TDI)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RFCOMM
Device ID: BTH\MS_RFCOMM\7&299DB00C&0&0
 
Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp
Device ID: USB\VID_1BCF&PID_2B8B\6&DAA53E8&0&5
 
Name: aswRdr
Description: aswRdr
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: aswRdr
Device ID: ROOT\LEGACY_ASWRDR\0000
 
Name: TCP/IP Protocol Driver
Description: TCP/IP Protocol Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: Tcpip
Device ID: ROOT\LEGACY_TCPIP\0000
 
Name: Intel® USB 3.0 Root Hub
Description: Intel® USB 3.0 Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel® Corporation
Service: iusb3hub
Device ID: IUSB3\ROOT_HUB30\4&EEEC0D9&0
 
Name: WAN Miniport (PPPOE)
Description: WAN Miniport (PPPOE)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasPppoe
Device ID: ROOT\MS_PPPOEMINIPORT\0000
 
Name: Programmable interrupt controller
Description: Programmable interrupt controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
Device ID: ACPI\PNP0000\4&5E5CC7B&0
 
Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service: 
Device ID: STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT6
 
Name: Battery
Description: Battery
Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5}
Manufacturer: Broadcom Corp.
Service: 
Device ID: BTHENUM\{0000180F-0000-1000-8000-00805F9B34FB}_LOCALMFG&000F\8&125EE2B0&0&1C52160E4D38_C00000000
 
Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME\{8A81C940-1D78-11E4-979D-806E6F6E6963}#0000000002800000
 
Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service: 
Device ID: STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT1
 
Name: Bluetooth Headset
Description: Bluetooth Headset
Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5}
Manufacturer: Broadcom Corp.
Service: btwavdt
Device ID: BTHENUM\{00001108-0000-1000-8000-00805F9B34FB}_LOCALMFG&000F\8&125EE2B0&0&1C52160E4D38_C00000000
 
Name: Microsoft AC Adapter
Description: Microsoft AC Adapter
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: CmBatt
Device ID: ACPI\ACPI0003\2&DABA3FF&3
 
Name: avast! Revert
Description: avast! Revert
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: aswRvrt
Device ID: ROOT\LEGACY_ASWRVRT\0000
 
Name: Realtek High Definition Audio
Description: Realtek High Definition Audio
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: IntcAzAudAddService
Device ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10280651&REV_1000\4&321661D3&0&0001
 
Name: TCP/IP Registry Compatibility
Description: TCP/IP Registry Compatibility
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: tcpipreg
Device ID: ROOT\LEGACY_TCPIPREG\0000
 
Name: Integrated Webcam
Description: USB Video Device
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: usbvideo
Device ID: USB\VID_1BCF&PID_2B8B&MI_00\7&1608F270&0&0000
 
Name: System timer
Description: System timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
Device ID: ACPI\PNP0100\4&5E5CC7B&0
 
Name: WAN Miniport (PPTP)
Description: WAN Miniport (PPTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: PptpMiniport
Device ID: ROOT\MS_PPTPMINIPORT\0000
 
Name: Realtek PCIe FE Family Controller
Description: Realtek PCIe FE Family Controller
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: RTL8167
Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_06511028&REV_07\4&7F05D14&0&00E3
 
Name: Intel® 8 Series PCI Express Root Port #4 - 9C16
Description: Intel® 8 Series PCI Express Root Port #4 - 9C16
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci
Device ID: PCI\VEN_8086&DEV_9C16&SUBSYS_06511028&REV_E4\3&11583659&0&E3
 
Name: Bitlocker Drive Encryption Filter Driver
Description: Bitlocker Drive Encryption Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: fvevol
Device ID: ROOT\LEGACY_FVEVOL\0000
 
Name: NSI proxy service driver.
Description: NSI proxy service driver.
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: nsiproxy
Device ID: ROOT\LEGACY_NSIPROXY\0000
 
Name: ACPI Fixed Feature Button
Description: ACPI Fixed Feature Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
Device ID: ACPI\FIXEDBUTTON\2&DABA3FF&3
 
Name: Microsoft ISATAP Adapter
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: ROOT\*ISATAP\0003
 
Name: NetIO Legacy TDI Support Driver
Description: NetIO Legacy TDI Support Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: tdx
Device ID: ROOT\LEGACY_TDX\0000
 
Name: High precision event timer
Description: High precision event timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
Device ID: ACPI\PNP0103\0
 
Name: WAN Miniport (SSTP)
Description: WAN Miniport (SSTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasSstp
Device ID: ROOT\MS_SSTPMINIPORT\0000
 
Name: HTTP
Description: HTTP
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: HTTP
Device ID: ROOT\LEGACY_HTTP\0000
 
Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: ROOT\*TEREDO\0000
 
Name: Dell Wireless 1704 Bluetooth v4.0+HS
Description: Dell Wireless 1704 Bluetooth v4.0+HS
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: Broadcom
Service: BTHUSB
Device ID: USB\VID_0A5C&PID_21D7\90489AF530B4
 
Name: Direct memory access controller
Description: Direct memory access controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
Device ID: ACPI\PNP0200\4&5E5CC7B&0
 
Name: Intel® Core™ i7-4510U CPU @ 2.00GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm
Device ID: ACPI\GENUINEINTEL_-_INTEL64_FAMILY_6_MODEL_69_-_INTEL®_CORE™_I7-4510U_CPU_@_2.00GHZ\_1
 
Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME\{8A81C940-1D78-11E4-979D-806E6F6E6963}#00000005F1600000
 
Name: Hardware Policy Driver
Description: Hardware Policy Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: hwpolicy
Device ID: ROOT\LEGACY_HWPOLICY\0000
 
Name: HMA TAP-Windows Adapter V9
Description: HMA TAP-Windows Adapter V9
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: HMA TAP-Windows Provider V9
Service: hmatap
Device ID: ROOT\NET\0000
 
Name: Null
Description: Null
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: Null
Device ID: ROOT\LEGACY_NULL\0000
 
Name: ACPI x64-based PC
Description: ACPI x64-based PC
Class Guid: {4d36e966-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard computers)
Service: \Driver\ACPI_HAL
Device ID: ROOT\ACPI_HAL\0000
 
Name: Dell Wireless 1704 802.11b/g/n (2.4GHz)
Description: Dell Wireless 1704 802.11b/g/n (2.4GHz)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Broadcom
Service: BCM43XX
Device ID: PCI\VEN_14E4&DEV_4365&SUBSYS_00161028&REV_01\4&7A7034C&0&00E2
 
Name: High Definition Audio Controller
Description: High Definition Audio Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HDAudBus
Device ID: PCI\VEN_8086&DEV_9C20&SUBSYS_06511028&REV_04\3&11583659&0&D8
 
Name: VgaSave
Description: VgaSave
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: VgaSave
Device ID: ROOT\LEGACY_VGASAVE\0000
 
Name: Terminal Server Keyboard Driver
Description: Terminal Server Keyboard Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: TermDD
Device ID: ROOT\RDP_KBD\0000
 
Name: aswStm
Description: aswStm
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: aswStm
Device ID: ROOT\LEGACY_ASWSTM\0000
 
Name: Standard PS/2 Keyboard
Description: Standard PS/2 Keyboard
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: i8042prt
Device ID: ACPI\PNP0303\4&5E5CC7B&0
 
Name: Bluetooth Hands-free Audio
Description: Bluetooth Hands-free Audio
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Broadcom
Service: btwaudio
Device ID: BTHENUM\{24DF01A9-3E4F-4C9F-9F66-5AA8AB14F8F4}_LOCALMFG&0000\8&125EE2B0&0&000000000000_00000000
 
Name: Generic USB Hub
Description: Generic USB Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Generic USB Hub)
Service: usbhub
Device ID: USB\VID_8087&PID_8000\5&38C13E13&0&1
 
Name: Performance Counters for Windows Driver
Description: Performance Counters for Windows Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: pcw
Device ID: ROOT\LEGACY_PCW\0000
 
Name: KSecDD
Description: KSecDD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: KSecDD
Device ID: ROOT\LEGACY_KSECDD\0000
 
Name: File as Volume Driver
Description: File as Volume Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: blbdrive
Device ID: ROOT\BLBDRIVE\0000
 
Name: Bluetooth AV
Description: Bluetooth AV
Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5}
Manufacturer: Broadcom Corp.
Service: btwavdt
Device ID: BTHENUM\{0000110B-0000-1000-8000-00805F9B34FB}_LOCALMFG&000F\8&125EE2B0&0&1C52160E4D38_C00000000
 
Name: Terminal Server Mouse Driver
Description: Terminal Server Mouse Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: TermDD
Device ID: ROOT\RDP_MOU\0000
 
Name: Dynamic Volume Manager
Description: Dynamic Volume Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: volmgrx
Device ID: ROOT\LEGACY_VOLMGRX\0000
 
Name: avast! VM Monitor
Description: avast! VM Monitor
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: aswVmm
Device ID: ROOT\LEGACY_ASWVMM\0000
 
Name: PCI bus
Description: PCI bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci
Device ID: ACPI\PNP0A08\0
 
Name: Composite Bus Enumerator
Description: Composite Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: CompositeBus
Device ID: ROOT\COMPOSITEBUS\0000
 
Name: PEAUTH
Description: PEAUTH
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: PEAUTH
Device ID: ROOT\LEGACY_PEAUTH\0000
 
Name: KSecPkg
Description: KSecPkg
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: KSecPkg
Device ID: ROOT\LEGACY_KSECPKG\0000
 
Name: Plug and Play Software Device Enumerator
Description: Plug and Play Software Device Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: swenum
Device ID: ROOT\SYSTEM\0000
 
Name: Mount Point Manager
Description: Mount Point Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: mountmgr
Device ID: ROOT\LEGACY_MOUNTMGR\0000
 
Name: System CMOS/real time clock
Description: System CMOS/real time clock
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
Device ID: ACPI\PNP0B00\4&5E5CC7B&0
 
Name: BCM42RLY
Description: BCM42RLY
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: BCM42RLY
Device ID: ROOT\LEGACY_BCM42RLY\0000
 
Name: Storage volumes
Description: Storage volumes
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: volsnap
Device ID: ROOT\LEGACY_VOLSNAP\0000
 
Name: PCI standard host CPU bridge
Description: PCI standard host CPU bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
Device ID: PCI\VEN_8086&DEV_0A04&SUBSYS_06511028&REV_0B\3&11583659&0&00
 
Name: Microsoft Composite Battery
Description: Microsoft Composite Battery
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: Compbatt
Device ID: ROOT\COMPOSITE_BATTERY\0000
 
Name: Intel® 8 Series SMBus Controller - 9C22
Description: Intel® 8 Series SMBus Controller - 9C22
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: 
Device ID: PCI\VEN_8086&DEV_9C22&SUBSYS_06511028&REV_04\3&11583659&0&FB
 
Name: Dell Diag Control Device
Description: Dell Diag Control Device
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Dell Computer Corporation
Service: DDDriver
Device ID: ROOT\SYSTEM\0001
 
Name: QoS Packet Scheduler
Description: QoS Packet Scheduler
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: Psched
Device ID: ROOT\LEGACY_PSCHED\0000
 
Name: Link-Layer Topology Discovery Mapper I/O Driver
Description: Link-Layer Topology Discovery Mapper I/O Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: lltdio
Device ID: ROOT\LEGACY_LLTDIO\0000
 
Name: Windows Firewall Authorization Driver
Description: Windows Firewall Authorization Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: mpsdrv
Device ID: ROOT\LEGACY_MPSDRV\0000
 
Name: Intel® Core™ i7-4510U CPU @ 2.00GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm
Device ID: ACPI\GENUINEINTEL_-_INTEL64_FAMILY_6_MODEL_69_-_INTEL®_CORE™_I7-4510U_CPU_@_2.00GHZ\_2
 
Name: System board
Description: System board
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
Device ID: ACPI\PNP0C01\1
 
Name: Dell System Analyzer Control Device
Description: Dell System Analyzer Control Device
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Dell Computer Corporation
Service: DellProf
Device ID: ROOT\SYSTEM\0002
 
Name: Beep
Description: Beep
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: Beep
Device ID: ROOT\LEGACY_BEEP\0000
 
Name: Virtual WiFi Filter Driver
Description: Virtual WiFi Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: vwififlt
Device ID: ROOT\LEGACY_VWIFIFLT\0000
 
Name: QWAVE driver
Description: QWAVE driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: QWAVEdrv
Device ID: ROOT\LEGACY_QWAVEDRV\0000
 
Name: Ancillary Function Driver for Winsock
Description: Ancillary Function Driver for Winsock
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: AFD
Device ID: ROOT\LEGACY_AFD\0000
 
Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
Device ID: ACPI\PNP0C02\1
 
Name: UMBus Root Bus Enumerator
Description: UMBus Root Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus
Device ID: ROOT\UMBUS\0000
 
Name: Bluetooth L2CAP Interface
Description: Bluetooth L2CAP Interface
Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5}
Manufacturer: Broadcom Corp.
Service: btwl2cap
Device ID: BTHENUM\{6E0C8F4C-D928-4852-B6B2-F0F0E0D126FA}_LOCALMFG&0000\8&125EE2B0&0&000000000000_00000000
 
Name: Remote Access IPv6 ARP Driver
Description: Remote Access IPv6 ARP Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: Wanarpv6
Device ID: ROOT\LEGACY_WANARPV6\0000
 
Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
Device ID: ACPI\PNP0C02\10
 
Name: aswArPot
Description: aswArPot
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: aswArPot
Device ID: ROOT\LEGACY_ASWARPOT\0000
 
Name: MBAMSwissArmy
Description: MBAMSwissArmy
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: MBAMSwissArmy
Device ID: ROOT\LEGACY_MBAMSWISSARMY\0000
 
Name: Bluetooth AV Remote Control Target
Description: Bluetooth AV Remote Control Target
Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5}
Manufacturer: Broadcom Corp.
Service: btwavdt
Device ID: BTHENUM\{0000110C-0000-1000-8000-00805F9B34FB}_LOCALMFG&000F\8&125EE2B0&0&1C52160E4D38_C00000000
 
Name: Microsoft Virtual Drive Enumerator Driver
Description: Microsoft Virtual Drive Enumerator Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: vdrvroot
Device ID: ROOT\VDRVROOT\0000
 
Name: Intel® 8 Series USB Enhanced Host Controller #1 - 9C26
Description: Intel® 8 Series USB Enhanced Host Controller #1 - 9C26
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbehci
Device ID: PCI\VEN_8086&DEV_9C26&SUBSYS_06511028&REV_04\3&11583659&0&E8
 
Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
Device ID: ACPI\PNP0C02\2
 
Name: Kernel Mode Driver Frameworks service
Description: Kernel Mode Driver Frameworks service
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: Wdf01000
Device ID: ROOT\LEGACY_WDF01000\0000
 
Name: Volume Manager
Description: Volume Manager
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: volmgr
Device ID: ROOT\VOLMGR\0000
 
Name: RDPCDD
Description: RDPCDD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: RDPCDD
Device ID: ROOT\LEGACY_RDPCDD\0000
 
Name: Microsoft ACPI-Compliant Control Method Battery
Description: Microsoft ACPI-Compliant Control Method Battery
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: CmBatt
Device ID: ACPI\PNP0C0A\1
 
Name: UMBus Enumerator
Description: UMBus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus
Device ID: UMB\UMB\1&841921D&0&PRINTERBUSENUMERATOR
 
Name: HL-DT-ST DVD+-RW GU90N SCSI CdRom Device
Description: CD-ROM Drive
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom
Device ID: SCSI\CDROM&VEN_HL-DT-ST&PROD_DVD+-RW_GU90N\4&14336D37&0&010000
 
Name: ACPI Power Button
Description: ACPI Power Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
Device ID: ACPI\PNP0C0C\AA
 
Name: Intel® Core™ i7-4510U CPU @ 2.00GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm
Device ID: ACPI\GENUINEINTEL_-_INTEL64_FAMILY_6_MODEL_69_-_INTEL®_CORE™_I7-4510U_CPU_@_2.00GHZ\_3
 
Name: WFP Lightweight Filter
Description: WFP Lightweight Filter
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: WfpLwf
Device ID: ROOT\LEGACY_WFPLWF\0000
 
Name: RDP Encoder Mirror Driver
Description: RDP Encoder Mirror Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: RDPENCDD
Device ID: ROOT\LEGACY_RDPENCDD\0000
 
Name: Common Log (CLFS)
Description: Common Log (CLFS)
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: CLFS
Device ID: ROOT\LEGACY_CLFS\0000
 
Name: ACPI Lid
Description: ACPI Lid
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
Device ID: ACPI\PNP0C0D\2&DABA3FF&3
 
Name: Intel® HD Graphics Family
Description: Intel® HD Graphics Family
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: igfx
Device ID: PCI\VEN_8086&DEV_0A16&SUBSYS_06511028&REV_0B\3&11583659&0&10
 
Name: Intel® USB 3.0 eXtensible Host Controller
Description: Intel® USB 3.0 eXtensible Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel® Corporation
Service: iusb3xhc
Device ID: PCI\VEN_8086&DEV_9C31&SUBSYS_06511028&REV_04\3&11583659&0&A0
 
Name: Reflector Display Driver used to gain access to graphics data
Description: Reflector Display Driver used to gain access to graphics data
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: RDPREFMP
Device ID: ROOT\LEGACY_RDPREFMP\0000
 
Name: msisadrv
Description: msisadrv
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: msisadrv
Device ID: ROOT\LEGACY_MSISADRV\0000
 
Name: Bluetooth Remote Control
Description: Bluetooth Remote Control
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: Broadcom
Service: btwrchid
Device ID: BTHENUM\{84A1E9B8-12BA-4A9C-8AB0-A43784E0D149}_LOCALMFG&0000\8&125EE2B0&0&000000000000_00000000
 
Name: CNG
Description: CNG
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: CNG
Device ID: ROOT\LEGACY_CNG\0000
 
Name: ACPI Sleep Button
Description: ACPI Sleep Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
Device ID: ACPI\PNP0C0E\2&DABA3FF&3
 
Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service: 
Device ID: STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT2
 
Name: HID-compliant mouse
Description: HID-compliant mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: mouhid
Device ID: HID\VID_12C9&PID_102A&COL01\7&23064BC3&0&0000
 
Name: Bluetooth Remote Control
Description: Bluetooth Remote Control
Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5}
Manufacturer: Broadcom Corp.
Service: btwavdt
Device ID: BTHENUM\{0000110E-0000-1000-8000-00805F9B34FB}_LOCALMFG&000F\8&125EE2B0&0&1C52160E4D38_C00000000
 
Name: User Mode Driver Frameworks Platform Driver
Description: User Mode Driver Frameworks Platform Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: WudfPf
Device ID: ROOT\LEGACY_WUDFPF\0000
 
Name: Link-Layer Topology Discovery Responder
Description: Link-Layer Topology Discovery Responder
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: rspndr
Device ID: ROOT\LEGACY_RSPNDR\0000
 
Name: TOSHIBA MQ01ABD100 SCSI Disk Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk
Device ID: SCSI\DISK&VEN_TOSHIBA&PROD_MQ01ABD100\4&14336D37&0&000000
 
Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
Device ID: USB\ROOT_HUB20\4&F7136BB&0
 
Name: Microsoft Windows Management Interface for ACPI
Description: Microsoft Windows Management Interface for ACPI
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: WmiAcpi
Device ID: ACPI\PNP0C14\0
 
Name: Microsoft System Management BIOS Driver
Description: Microsoft System Management BIOS Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: mssmbios
Device ID: ROOT\MSSMBIOS\0000
 
Name: Security Driver
Description: Security Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: secdrv
Device ID: ROOT\LEGACY_SECDRV\0000
 
Name: Intel® 8 Series Chipset Family SATA AHCI Controller
Description: Intel® 8 Series Chipset Family SATA AHCI Controller
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: iaStorA
Device ID: PCI\VEN_8086&DEV_9C03&SUBSYS_06511028&REV_04\3&11583659&0&FA
 
Name: Intel® Management Engine Interface 
Description: Intel® Management Engine Interface 
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: MEIx64
Device ID: PCI\VEN_8086&DEV_9C3A&SUBSYS_06511028&REV_04\3&11583659&0&B0
 
Name: System Attribute Cache
Description: System Attribute Cache
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: discache
Device ID: ROOT\LEGACY_DISCACHE\0000
 
Name: NativeWiFi Filter
Description: NativeWiFi Filter
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: NativeWifiP
Device ID: ROOT\LEGACY_NATIVEWIFIP\0000
 
Name: Dell Touchpad
Description: Dell Touchpad
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Synaptics
Service: i8042prt
Device ID: ACPI\SYN0609\4&5E5CC7B&0
 
Name: aswHdsKe
Description: aswHdsKe
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: aswHdsKe
Device ID: ROOT\LEGACY_ASWHDSKE\0000
 
Name: Intel® Core™ i7-4510U CPU @ 2.00GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm
Device ID: ACPI\GENUINEINTEL_-_INTEL64_FAMILY_6_MODEL_69_-_INTEL®_CORE™_I7-4510U_CPU_@_2.00GHZ\_4
 
Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: 
Device ID: HID\VID_12C9&PID_102A&COL02\7&23064BC3&0&0001
 
Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service: 
Device ID: STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT3
 
Name: WAN Miniport (IKEv2)
Description: WAN Miniport (IKEv2)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasAgileVpn
Device ID: ROOT\MS_AGILEVPNMINIPORT\0000
 
Name: semav6msr64
Description: semav6msr64
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: semav6msr64
Device ID: ROOT\LEGACY_SEMAV6MSR64\0000
 
Name: LDDM Graphics Subsystem
Description: LDDM Graphics Subsystem
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: DXGKrnl
Device ID: ROOT\LEGACY_DXGKRNL\0000
 
Name: ACPI Thermal Zone
Description: ACPI Thermal Zone
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
Device ID: ACPI\THERMALZONE\THM_
 
Name: NDIS System Driver
Description: NDIS System Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: NDIS
Device ID: ROOT\LEGACY_NDIS\0000
 
Name: avast! HardwareID
Description: avast! HardwareID
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: aswHwid
Device ID: ROOT\LEGACY_ASWHWID\0000
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 22%
Total physical RAM: 8096.03 MB
Available physical RAM: 6280.78 MB
Total Virtual: 16190.22 MB
Available Virtual: 14330.83 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:907.74 GB) (Free:529.48 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\BRIAN-PC
 
Administrator            Brian                    Guest                    
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
23-04-2018 01:03:25 Scheduled Checkpoint
26-04-2018 04:24:39 Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23026
06-05-2018 01:51:24 Scheduled Checkpoint
07-05-2018 01:22:26 Camtasia 9
13-05-2018 05:29:47 Windows Update
23-05-2018 03:08:58 Installed Epson Software Updater
 
**** End of log ****

Edited by hamluis, 01 June 2018 - 03:50 PM.
Moved from Crashes/BSODs to Win 7 - Hamluis.


#3 dmccoy

dmccoy

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Posted 01 June 2018 - 03:06 PM

Have you tested with other browsers? Also test using safe mode and see if it works better so we can try to narrow it down.


We are all volunteers so please by kind, courteous and respectful of all staff and members

 

I try to respond in 24-48 hours normally and I am more active on weekdays than weekends. However, sometimes due to my health, family or life it may take me a little longer. If you have not heard from me within 72 hours then please PM me a reminder. 

 

BC BSOD Posting Instructions 


#4 hamluis

hamluis

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Posted 01 June 2018 - 03:51 PM

Please...follow the directions which I provide...I've moved this topic to what seems a more appropriate forum.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis






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