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Porn pop ups that pop up and disappear quickly


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17 replies to this topic

#1 monkpart69

monkpart69

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Posted 06 May 2018 - 04:31 PM

Hey guys, how's it going? I've been having some issues lately and was curious if anyone out there had any wisdom and or time that they would be willing to share. At the moment I'm currently having pop ups from porn websites pop up in the bottom right corner of the screen and then going away quickly. My machine doesn't seem to be in any danger as it's not running any worse than it was. I just don't want unsightly porn pop ups coming up at random and inconvenient times. Admittedly and embarrassingly it's from a website that I've visited and I realize this, I just want to get rid of it lol I remember back when I was a member of this forum years ago someone would usually start by asking me to run a "Hijack This" log and then we would go from there. I'm not sure how things work these days on here but either way I would be greatly appreciative o anyone's time. Also, I'm running Windows 7 ultimate.



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#2 Broni

Broni

    The Coolest BC Computer


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Posted 06 May 2018 - 05:42 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
  • The Scan log is available throughout History ->Application logs. Please post it contents in your next reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#3 monkpart69

monkpart69
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Posted 08 May 2018 - 06:37 PM

Hey, just wanted to say thanks again for taking time out of your day to help me out. Just so I don't forget to ask, if I were to donate, will it go directly to you personally or to Bleeping Computer? 

 

Here is the:

 

-----------------------------

Check up log contents

-----------------------------

 

 Results of screen317's Security Check version 0.99.93  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Avast Antivirus   
Total AV          
 Antivirus up to date!  (On Access scanning disabled!) 
`````````Anti-malware/Other Utilities Check:````````` 
 Java 8 Update 171  
 Java 8 Update 172  
 Java version 32-bit out of Date! 
 Adobe Flash Player 29.0.0.171  
 Google Chrome (66.0.3359.139) 
 Google Chrome (SetupMetrics...) 
 Google Chrome (SetupMetrics.pma..) 
````````Process Check: objlist.exe by Laurent````````  
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast AvastUI.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 8% 
````````````````````End of Log`````````````````````` 
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
FSS log
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Farbar Service Scanner Version: 27-01-2016
Ran by Nick (administrator) on 08-05-2018 at 16:18:58
Running from "C:\Users\Nick\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Attempt to access Google.com returned error: Google.com is unreachable
Attempt to access Yahoo.com returned error: Yahoo.com is unreachable
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
 


#4 monkpart69

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Posted 08 May 2018 - 06:43 PM

I wasn't sure if it would be more convenient for you to have this stuff posted in different replies or if it doesn't really make a difference but I did space this out a bit. Sorry if it's more of an inconvenience. 

 

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Nick (administrator) on 08-05-2018 at 16:23:52
Running from "C:\Users\Nick\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: HP G56 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Realtek RTL8191SE 802.11b/g/n WiFi Adapter = Wireless Network Connection (Connected)
Hamachi Network Interface = Local Area Connection 2 (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection 2" forwarding=disabled advertise=disabled metric=9000 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Nick-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 1C-65-9D-1F-1B-C9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek RTL8191SE 802.11b/g/n WiFi Adapter
   Physical Address. . . . . . . . . : 1C-65-9D-1F-1B-C9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::1054:4f55:bf64:2d34%13(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.25(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, May 08, 2018 2:55:07 PM
   Lease Expires . . . . . . . . . . : Wednesday, May 09, 2018 2:55:06 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 320628125
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-C1-D1-ED-60-EB-69-2A-47-55
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : rochester.rr.com
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 60-EB-69-2A-47-55
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Local Area Connection 2:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Hamachi Network Interface
   Physical Address. . . . . . . . . : 7A-79-19-2A-0A-97
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2620:9b::192a:a97(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::ad67:8baf:c740:98f%14(Preferred) 
   IPv4 Address. . . . . . . . . . . : 25.42.10.151(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.0.0.0
   Lease Obtained. . . . . . . . . . : Tuesday, May 08, 2018 2:55:01 PM
   Lease Expires . . . . . . . . . . : Tuesday, May 08, 2018 4:28:10 PM
   Default Gateway . . . . . . . . . : 2620:9b::1900:1
   DHCP Server . . . . . . . . . . . : 25.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 427456824
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-C1-D1-ED-60-EB-69-2A-47-55
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.{489FEC1C-FA1C-43D4-87A6-7409FE6BD788}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{43A2EBF3-6285-476D-A07C-C4E49960659A}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4006:812::200e
  172.217.12.142
 
 
Pinging google.com [172.217.11.46] with 32 bytes of data:
Reply from 172.217.11.46: bytes=32 time=32ms TTL=55
Reply from 172.217.11.46: bytes=32 time=28ms TTL=55
 
Ping statistics for 172.217.11.46:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 28ms, Maximum = 32ms, Average = 30ms
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  2001:4998:c:1023::5
  2001:4998:58:1836::10
  2001:4998:58:1836::11
  2001:4998:44:41d::4
  2001:4998:c:1023::4
  2001:4998:44:41d::3
  98.137.246.8
  72.30.35.10
  72.30.35.9
  98.137.246.7
  98.138.219.231
  98.138.219.232
 
 
Pinging yahoo.com [98.138.219.232] with 32 bytes of data:
Reply from 98.138.219.232: bytes=32 time=52ms TTL=53
Reply from 98.138.219.232: bytes=32 time=50ms TTL=53
 
Ping statistics for 98.138.219.232:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 50ms, Maximum = 52ms, Average = 51ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 17...1c 65 9d 1f 1b c9 ......Microsoft Virtual WiFi Miniport Adapter
 13...1c 65 9d 1f 1b c9 ......Realtek RTL8191SE 802.11b/g/n WiFi Adapter
 11...60 eb 69 2a 47 55 ......Realtek PCIe FE Family Controller
 14...7a 79 19 2a 0a 97 ......Hamachi Network Interface
  1...........................Software Loopback Interface 1
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.25     30
         25.0.0.0        255.0.0.0         On-link      25.42.10.151   9256
     25.42.10.151  255.255.255.255         On-link      25.42.10.151   9256
   25.255.255.255  255.255.255.255         On-link      25.42.10.151   9256
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.25    286
     192.168.1.25  255.255.255.255         On-link      192.168.1.25    286
    192.168.1.255  255.255.255.255         On-link      192.168.1.25    286
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      25.42.10.151   9256
        224.0.0.0        240.0.0.0         On-link      192.168.1.25    286
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      25.42.10.151   9256
  255.255.255.255  255.255.255.255         On-link      192.168.1.25    286
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 14   9020 ::/0                     2620:9b::1900:1
  1    306 ::1/128                  On-link
 14    276 2620:9b::/64             On-link
 14    276 2620:9b::/96             On-link
 14    276 2620:9b::192a:a97/128    On-link
 14    276 fe80::/64                On-link
 13    286 fe80::/64                On-link
 13    286 fe80::1054:4f55:bf64:2d34/128
                                    On-link
 14    276 fe80::ad67:8baf:c740:98f/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    276 ff00::/8                 On-link
 13    286 ff00::/8                 On-link
===========================================================================
Persistent Routes:
 If Metric Network Destination      Gateway
  0 4294967295 2620:9b::/96             On-link
  0   9000 ::/0                     2620:9b::1900:1
===========================================================================
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/08/2018 02:55:25 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/08/2018 04:35:47 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/07/2018 04:26:59 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6100
 
Error: (05/07/2018 04:26:59 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6100
 
Error: (05/07/2018 04:26:59 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (05/07/2018 04:26:58 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4945
 
Error: (05/07/2018 04:26:58 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4945
 
Error: (05/07/2018 04:26:58 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (05/07/2018 04:26:57 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3947
 
Error: (05/07/2018 04:26:57 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3947
 
 
System errors:
=============
Error: (05/08/2018 03:02:37 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.
 
Error: (05/08/2018 03:02:04 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
 
Error: (05/07/2018 06:40:05 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{489FEC1C-FA1C-43D4-87A6-7409FE6BD788}.
The backup browser is stopping.
 
Error: (05/07/2018 04:14:39 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
 
Error: (05/07/2018 02:56:12 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{489FEC1C-FA1C-43D4-87A6-7409FE6BD788}.
The backup browser is stopping.
 
Error: (05/07/2018 04:36:36 AM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{489FEC1C-FA1C-43D4-87A6-7409FE6BD788}.
The backup browser is stopping.
 
Error: (05/06/2018 04:12:44 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the UMVPFSrv service.
 
Error: (05/06/2018 04:11:45 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{489FEC1C-FA1C-43D4-87A6-7409FE6BD788}.
The backup browser is stopping.
 
Error: (05/06/2018 04:09:27 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPSLPSVC service.
 
Error: (05/06/2018 12:11:22 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{489FEC1C-FA1C-43D4-87A6-7409FE6BD788}.
The backup browser is stopping.
 
 
Microsoft Office Sessions:
=========================
Error: (05/08/2018 02:55:25 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/08/2018 04:35:47 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/07/2018 04:26:59 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6100
 
Error: (05/07/2018 04:26:59 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6100
 
Error: (05/07/2018 04:26:59 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (05/07/2018 04:26:58 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4945
 
Error: (05/07/2018 04:26:58 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4945
 
Error: (05/07/2018 04:26:58 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (05/07/2018 04:26:57 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3947
 
Error: (05/07/2018 04:26:57 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3947
 
 
=========================== Installed Programs ============================
 
µTorrent (HKLM-x32\...\uTorrent) (Version: 3.3.0.29126 - BitTorrent Inc.)
64 Bit HP CIO Components Installer (HKLM\...\{BE930E38-7BB3-45B6-85B2-5251F374F844}) (Version: 6.2.2 - Hewlett-Packard) Hidden
Adobe Flash Player 29 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 29.0.0.171 - Adobe Systems Incorporated)
Adobe Flash Player 29 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 29.0.0.171 - Adobe Systems Incorporated)
Adobe Flash Player 29 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 29.0.0.140 - Adobe Systems Incorporated)
Age of Empires II: HD Edition (HKLM\...\Steam App 221380) (Version:  - Skybox Labs)
Akamai NetSession Interface (HKCU\...\Akamai) (Version:  - Akamai Technologies, Inc)
Apple Application Support (32-bit) (HKLM-x32\...\{D811A40A-9791-497C-B9DC-2D89C8E95EA1}) (Version: 6.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{8B47B514-F5D2-4E0D-B951-6E250618A7CD}) (Version: 6.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{31A0B634-BCF4-4D3F-8336-87FEACFEE142}) (Version: 11.0.1.2 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{C1BBFD2A-BCDD-45B3-8C0B-66BD434970A8}) (Version: 2.4.8.1 - Apple Inc.)
Avast Free Antivirus (HKLM-x32\...\Avast Antivirus) (Version: 18.3.2333 - AVAST Software)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Borderlands 2 (HKLM-x32\...\Steam App 49520) (Version:  - Gearbox Software)
Castle Crashers (HKLM-x32\...\Steam App 204360) (Version:  - The Behemoth)
CCleaner (HKLM\...\CCleaner) (Version: 5.42 - Piriform)
CinemaNow Media Manager (HKLM-x32\...\{6C122441-1861-4CD7-B1C5-A163A6984E12}) (Version: 1.9.0.63 - CinemaNow, Inc.)
Cry of Fear (HKLM-x32\...\Steam App 223710) (Version:  - Team Psykskallar)
Dishonored (HKLM-x32\...\Steam App 205100) (Version:  - Arkane Studios)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 66.0.3359.139 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Half-Life (HKLM-x32\...\Steam App 70) (Version:  - Valve)
HP Photosmart D110 All-In-One Driver 14.0 Rel. 7 (HKLM\...\{14BC6853-A74E-4874-B50D-679889D1544D}) (Version: 14.0 - HP)
iTunes (HKLM\...\{F2517A28-8CB8-4206-B86C-5EDD4EA26682}) (Version: 12.7.1.14 - Apple Inc.)
Java 8 Update 171 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180171F0}) (Version: 8.0.1710.11 - Oracle Corporation)
Java 8 Update 172 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180172F0}) (Version: 8.0.1720.11 - Oracle Corporation)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft Age of Empires II (HKLM-x32\...\Age of Empires 2.0) (Version:  - )
Microsoft Age of Empires II: The Conquerors Expansion (HKLM-x32\...\Age of Empires II: The Conquerors Expansion 1.0) (Version:  - )
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.10411.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM-x32\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.10411.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215 (HKLM-x32\...\{d992c12e-cab2-426f-bde3-fb8c53950b0d}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
MotioninJoy Gamepad tool 0.7.0000 (HKLM\...\{330DAC67-5B62-452A-A0E4-6B4A5923940F}_is1) (Version: 0.7.0000 - www.motioninjoy.com)
Mozilla Firefox 59.0.3 (x64 en-US) (HKLM\...\Mozilla Firefox 59.0.3 (x64 en-US)) (Version: 59.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 53.0 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Network64 (HKLM\...\{CE47BA54-78AC-409F-9151-BDF5BE15A804}) (Version: 140.0.212.000 - Hewlett-Packard) Hidden
OldSchool RuneScape Launcher 1.2.6 (HKLM-x32\...\{05BFC9A4-24B2-4E96-A450-A3D926A64C20}) (Version: 1.2.6 - Jagex Ltd)
PS_AIO_07_D110_SW_Min (HKLM-x32\...\{42BBA4CC-EFB6-4653-A2CC-F305D4B399C3}) (Version: 140.0.142.000 - Hewlett-Packard) Hidden
RuneScape Launcher 1.2.3 (HKLM-x32\...\{FAE99C85-0732-4C58-9C6B-10B5B12FA2E9}) (Version: 1.2.3 - Jagex Ltd)
Scan (HKLM-x32\...\{0F367CA3-3B2F-43F9-A44A-25A8EE69E45D}) (Version: 140.0.77.000 - Hewlett-Packard) Hidden
Skype Click to Call (HKLM-x32\...\{873F8E7C-10E6-449F-BD7E-5FBA7C8E1C9B}) (Version: 8.5.0.9167 - Microsoft Corporation)
Skype version 8.20 (HKLM-x32\...\Skype_is1) (Version: 8.20 - Skype Technologies S.A.)
Skype™ 6.20 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.20.104 - Skype Technologies S.A.)
SmartSound Quicktracks Plugin (HKLM-x32\...\{4A7FDA4D-F4D7-4A49-934A-066D59A43C7E}) (Version: 3.0.8.0 - SmartSound Software Inc) Hidden
SmartSound Quicktracks Plugin (HKLM-x32\...\InstallShield_{4A7FDA4D-F4D7-4A49-934A-066D59A43C7E}) (Version: 3.0.8.0 - SmartSound Software Inc)
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.27.1 - Synaptics Incorporated)
System Requirements Lab CYRI (HKLM-x32\...\{F3FCB08B-E752-444D-86A0-0634A4F3B23D}) (Version: 6.0.8.0 - Husdawg, LLC)
Toolbox (HKLM-x32\...\{BBFB2E59-B0DB-42C8-8F4D-CF4E85471667}) (Version: 140.0.424.000 - Hewlett-Packard) Hidden
WinRAR 5.50 (32-bit) (HKLM-x32\...\WinRAR archiver) (Version: 5.50.0 - win.rar GmbH)
 
========================= Devices: ================================
 
Name: Photosmart D110 series
Description: Photosmart D110 series
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service: 
Device ID: ROOT\MULTIFUNCTION\0000
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: Photosmart D110 series
Description: Photosmart D110 series
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: HP
Service: StillCam
Device ID: ROOT\IMAGE\0000
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 54%
Total physical RAM: 3002.93 MB
Available physical RAM: 1363.05 MB
Total Virtual: 6004.02 MB
Available Virtual: 3390.77 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:78.12 GB) (Free:1.71 GB) NTFS
2 Drive d: () (Fixed) (Total:154.76 GB) (Free:19.86 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\NICK-PC
 
Administrator            Guest                    Nick                     
 
========================= Restore Points ==================================
 
 
**** End of log ****
 
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Malwarebytes log
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Malwarebytes
www.malwarebytes.com
 
-Log Details-
Scan Date: 5/8/18
Scan Time: 4:28 PM
Log File: 6dbc7354-52fe-11e8-957f-60eb692a4755.json
Administrator: Yes
 
-Software Information-
Version: 3.4.5.2467
Components Version: 1.0.342
Update Package Version: 1.0.5034
License: Trial
 
-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Nick-PC\Nick
 
-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 248638
Threats Detected: 32
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 10 min, 15 sec
 
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect
 
-Scan Details-
Process: 2
PUP.Optional.TotalAV, C:\PROGRAM FILES (X86)\TOTALAV\SecurityService.exe, No Action By User, [4608], [503743],1.0.5034
PUP.Optional.TotalAV, C:\PROGRAM FILES (X86)\TOTALAV\TotalAV.exe, No Action By User, [4608], [503743],1.0.5034
 
Module: 2
PUP.Optional.TotalAV, C:\PROGRAM FILES (X86)\TOTALAV\SecurityService.exe, No Action By User, [4608], [503743],1.0.5034
PUP.Optional.TotalAV, C:\PROGRAM FILES (X86)\TOTALAV\TotalAV.exe, No Action By User, [4608], [503743],1.0.5034
 
Registry Key: 13
PUP.Optional.TotalAV, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\SecurityService, No Action By User, [4608], [503743],1.0.5034
PUP.Optional.FaceThemes, HKLM\SOFTWARE\CLASSES\SelectionLinks.SelectionLinksBHO.1, No Action By User, [7733], [169403],1.0.5034
PUP.Optional.FaceThemes, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{2A28729E-2280-4986-BDB4-EC2623EAFBA4}, No Action By User, [7733], [169403],1.0.5034
PUP.Optional.FaceThemes, HKLM\SOFTWARE\CLASSES\TYPELIB\{A3F56272-CDB4-4310-9BB1-9A0D0757A3B3}, No Action By User, [7733], [169403],1.0.5034
PUP.Optional.FaceThemes, HKLM\SOFTWARE\CLASSES\INTERFACE\{D6975F9E-15B2-4FE7-9D16-FC2E85CB201B}, No Action By User, [7733], [169403],1.0.5034
PUP.Optional.FaceThemes, HKLM\SOFTWARE\CLASSES\WOW6432NODE\INTERFACE\{D6975F9E-15B2-4FE7-9D16-FC2E85CB201B}, No Action By User, [7733], [169403],1.0.5034
PUP.Optional.FaceThemes, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{D6975F9E-15B2-4FE7-9D16-FC2E85CB201B}, No Action By User, [7733], [169403],1.0.5034
PUP.Optional.FaceThemes, HKLM\SOFTWARE\WOW6432NODE\CLASSES\TYPELIB\{A3F56272-CDB4-4310-9BB1-9A0D0757A3B3}, No Action By User, [7733], [169403],1.0.5034
PUP.Optional.FaceThemes, HKLM\SOFTWARE\CLASSES\WOW6432NODE\TYPELIB\{A3F56272-CDB4-4310-9BB1-9A0D0757A3B3}, No Action By User, [7733], [169403],1.0.5034
PUP.Optional.FaceThemes, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{2A28729E-2280-4986-BDB4-EC2623EAFBA4}, No Action By User, [7733], [169403],1.0.5034
PUP.Optional.FaceThemes, HKLM\SOFTWARE\WOW6432NODE\CLASSES\APPID\{F85FA3F2-D2C8-4D4D-BB1C-3181E691AF2B}, No Action By User, [7733], [161629],1.0.5034
PUP.Optional.FaceThemes, HKLM\SOFTWARE\CLASSES\WOW6432NODE\APPID\{F85FA3F2-D2C8-4D4D-BB1C-3181E691AF2B}, No Action By User, [7733], [161629],1.0.5034
PUP.Optional.FaceThemes, HKLM\SOFTWARE\CLASSES\APPID\{F85FA3F2-D2C8-4D4D-BB1C-3181E691AF2B}, No Action By User, [7733], [161629],1.0.5034
 
Registry Value: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Data Stream: 0
(No malicious items detected)
 
Folder: 1
PUP.Optional.SaveValet, C:\PROGRAM FILES (X86)\SAVEVALET, No Action By User, [3235], [179343],1.0.5034
 
File: 14
PUP.Optional.SaveValet, C:\Program Files (x86)\SaveValet\savevalet@savevalet.com.xpi, No Action By User, [3235], [179343],1.0.5034
PUP.Optional.TotalAV, C:\USERS\NICK\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\TOTALAV.LNK, No Action By User, [4608], [500322],1.0.5034
PUP.Optional.TotalAV, C:\PROGRAM FILES (X86)\TOTALAV\PasswordExtension.Win.exe, No Action By User, [4608], [503743],1.0.5034
PUP.Optional.TotalAV, C:\PROGRAM FILES (X86)\TOTALAV\SecurityService.exe, No Action By User, [4608], [503743],1.0.5034
PUP.Optional.TotalAV, C:\$RECYCLE.BIN\S-1-5-21-22101751-3917854957-3829612739-1000\$RO9MDR4.lnk, No Action By User, [4608], [503743],1.0.5034
PUP.Optional.TotalAV, C:\PROGRAM FILES (X86)\TOTALAV\TotalAV.exe, No Action By User, [4608], [503743],1.0.5034
PUP.Optional.TotalAV, C:\PROGRAM FILES (X86)\TOTALAV\Update.Win.exe, No Action By User, [4608], [503743],1.0.5034
PUP.Optional.AdBundle, C:\USERS\NICK\DOWNLOADS\ATF CLEANER SETUP.EXE, No Action By User, [10189], [43582],1.0.5034
PUP.Optional.DriverSupport, C:\USERS\NICK\DOWNLOADS\DRIVERSUPPORT.EXE, No Action By User, [5707], [486292],1.0.5034
PUP.Optional.Soft32, C:\USERS\NICK\DOWNLOADS\GOOGLE CHROME SETUP.EXE, No Action By User, [10130], [77246],1.0.5034
PUP.Optional.IBryte, C:\USERS\NICK\DOWNLOADS\GOOGLE_CHROME_SETUP.EXE, No Action By User, [7891], [8226],1.0.5034
PUP.Optional.SofTonic, C:\USERS\NICK\DOWNLOADS\SOFTONICDOWNLOADER_FOR_DS3-TOOL.EXE, No Action By User, [1840], [8262],1.0.5034
PUP.Optional.Firseria, C:\USERS\NICK\DOWNLOADS\FLV_MEDIA_PLAYER.EXE, No Action By User, [9666], [297770],1.0.5034
PUP.Optional.TotalAV, C:\USERS\NICK\DOWNLOADS\TOTALAV_SETUP.EXE, No Action By User, [4608], [503750],1.0.5034
 
Physical Sector: 0
(No malicious items detected)
 
 
(end)

 

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

mbar-log-{date} (xx-xx-xx).txt results

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Malwarebytes Anti-Rootkit BETA 1.10.3.1001
www.malwarebytes.org
 
Database version:
  main:    v2018.05.08.06
  rootkit: v2018.05.08.06
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.18977
Nick :: NICK-PC [administrator]
 
5/8/2018 4:55:34 PM
mbar-log-2018-05-08 (16-55-34).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 201163
Time elapsed: 26 minute(s), 28 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
=============================================================================================================================
system-log.txt
=============================================================================================================================
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.10.3.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.18977
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.194000 GHz
Memory total: 3148795904, free: 1643859968
 
Downloaded database version: v2018.05.08.06
Downloaded database version: v2018.05.08.06
Downloaded database version: v2018.01.20.01
Initializing...
======================
Driver version: 4.3.0.15
------------ Kernel report ------------
     05/08/2018 16:55:19
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\aswRvrt.sys
\SystemRoot\system32\drivers\vmstorfl.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\Drivers\mbamswissarmy.sys
\SystemRoot\System32\Drivers\CLASSPNP.SYS
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\drivers\aswSP.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\??\C:\Windows\system32\drivers\mbae64.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\system32\drivers\csc.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\drivers\aswHdsKe.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\drivers\usbuhci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\rtl8192se.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\drivers\mouclass.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\hamachi.sys
\SystemRoot\system32\DRIVERS\rdpbus.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\drivers\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\HdAudio.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_msahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\hidusb.sys
\SystemRoot\system32\drivers\HIDCLASS.SYS
\SystemRoot\system32\drivers\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\aswMonFlt.sys
\SystemRoot\System32\Drivers\MbamChameleon.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\spsys.sys
\SystemRoot\system32\DRIVERS\mwac.sys
\SystemRoot\system32\DRIVERS\mbam.sys
\SystemRoot\system32\DRIVERS\farflt.sys
\SystemRoot\System32\ATMFD.DLL
\??\C:\Windows\system32\drivers\4172EA49.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\usp10.dll
\Windows\System32\sechost.dll
\Windows\System32\difxapi.dll
\Windows\System32\nsi.dll
\Windows\System32\gdi32.dll
\Windows\System32\advapi32.dll
\Windows\System32\imagehlp.dll
\Windows\System32\shlwapi.dll
\Windows\System32\psapi.dll
\Windows\System32\comdlg32.dll
\Windows\System32\wininet.dll
\Windows\System32\setupapi.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\urlmon.dll
\Windows\System32\msvcrt.dll
\Windows\System32\user32.dll
\Windows\System32\iertutil.dll
\Windows\System32\ws2_32.dll
\Windows\System32\lpk.dll
\Windows\System32\ole32.dll
\Windows\System32\normaliz.dll
\Windows\System32\msctf.dll
\Windows\System32\oleaut32.dll
\Windows\System32\shell32.dll
\Windows\System32\clbcatq.dll
\Windows\System32\kernel32.dll
\Windows\System32\Wldap32.dll
\Windows\System32\imm32.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\crypt32.dll
\Windows\System32\devobj.dll
\Windows\System32\KernelBase.dll
\Windows\System32\wintrust.dll
\Windows\System32\comctl32.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\userenv.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\profapi.dll
\Windows\System32\msasn1.dll
----------- End -----------
Done!
 
Scan started
Database versions:
  main:    v2018.05.08.06
  rootkit: v2018.05.08.06
 
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8003349060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8003349b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8003349060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80032314f0, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa800321d060, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 92636A50
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 163840000
    Partition is bootable
    Partition file system is NTFS
 
    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 163842048  Numsec = 324552704
    Partition is not bootable
    Partition file system is NTFS
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable
 
Disk Size: 250059350016 bytes
Sector size: 512 bytes
 
Done!
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-163842048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 


#5 monkpart69

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Posted 08 May 2018 - 06:51 PM

===============================================================================================================================Rkill log

===============================================================================================================================

Rkill 2.9.1 by Lawrence Abrams (Grinler)
Copyright 2008-2018 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 05/08/2018 07:46:01 PM in x64 mode.
Windows Version: Windows 7 Ultimate Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 05/08/2018 07:49:26 PM
Execution time: 0 hours(s), 3 minute(s), and 24 seconds(s)


#6 Broni

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Posted 08 May 2018 - 08:24 PM

Your MBAM log says "No Action By User".

Re-run it, fix all issues and post new log.


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#7 monkpart69

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Posted 09 May 2018 - 02:28 PM

Hmm that's funny, I'm not sure what to make of it. I did run it again though and there were no threats detected. Here are the results of the new log.

 

===============================================================================================================================Malewarebytes log

===============================================================================================================================

Malwarebytes
www.malwarebytes.com
 
-Log Details-
Scan Date: 5/9/18
Scan Time: 3:14 PM
Log File: 25c63ba7-53bd-11e8-8578-60eb692a4755.json
Administrator: Yes
 
-Software Information-
Version: 3.4.5.2467
Components Version: 1.0.342
Update Package Version: 1.0.5046
License: Trial
 
-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Nick-PC\Nick
 
-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 248793
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 9 min, 12 sec
 
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect
 
-Scan Details-
Process: 0
(No malicious items detected)
 
Module: 0
(No malicious items detected)
 
Registry Key: 0
(No malicious items detected)
 
Registry Value: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Data Stream: 0
(No malicious items detected)
 
Folder: 0
(No malicious items detected)
 
File: 0
(No malicious items detected)
 
Physical Sector: 0
(No malicious items detected)
 
 
(end)


#8 Broni

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Posted 09 May 2018 - 03:12 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database if one is required.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Logfile button.
  • A window will open which lists the logs of your scans.
  • Click on the Scan tab.
  • Double-click the most recent scan which will be at the top of the list....the log will appear.
  • Review the results...see note below
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[CX].txt) will open automatically (where the largest value of X represents the most recent report).
  • To open a Cleaning log, launch AdwareClearer, click on the Logfile button, click on the Cleaning tab and double-click the log at the top of the list.
  • Copy and paste the contents of AdwCleaner[CX].txt in your next reply.
  • A copy of all logfiles are saved to C:\AdwCleaner.


-- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name or entry that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on and uncheck any items you want to keep.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


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#9 monkpart69

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Posted 13 May 2018 - 06:54 AM

I believe this is the correct log information. Thanks again for your time and help with everything. 

 

===============================================================================================================================

Adware cleaner log

===============================================================================================================================

 

 

Malwarebytes
www.malwarebytes.com
 
-Log Details-
Scan Date: 5/11/18
Scan Time: 2:41 AM
Log File: 66f3abe9-54e6-11e8-89b4-60eb692a4755.json
Administrator: Yes
 
-Software Information-
Version: 3.4.5.2467
Components Version: 1.0.342
Update Package Version: 1.0.5066
License: Trial
 
-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: System
 
-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Scheduler
Result: Completed
Objects Scanned: 248768
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 6 min, 50 sec
 
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect
 
-Scan Details-
Process: 0
(No malicious items detected)
 
Module: 0
(No malicious items detected)
 
Registry Key: 0
(No malicious items detected)
 
Registry Value: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Data Stream: 0
(No malicious items detected)
 
Folder: 0
(No malicious items detected)
 
File: 0
(No malicious items detected)
 
Physical Sector: 0
(No malicious items detected)
 
 
(end)


#10 Broni

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Posted 13 May 2018 - 11:02 AM

This is Malwarebytes log not AdwCleaner log.


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#11 monkpart69

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Posted 13 May 2018 - 05:37 PM

Shoot, I'm so sorry about that! I believe this is the correct file.

 

===============================================================================================================================

# -------------------------------
# Malwarebytes AdwCleaner 7.1.1.0
# -------------------------------
# Build:    04-27-2018
# Database: 2018-05-10.1
#
# -------------------------------
# Mode: Clean
# -------------------------------
# Start:    05-10-2018
# Duration: 00:00:08
# OS:       Windows 7 Ultimate
# Cleaned:  16
# Failed:   0
 
 
***** [ Services ] *****
 
No malicious services cleaned.
 
***** [ Folders ] *****
 
Deleted       C:\Program Files (x86)\TotalAV
Deleted       C:\Users\Nick\AppData\Roaming\TotalAV
Deleted       C:\Users\Nick\Documents\TotalAV
Deleted       C:\Windows\SysWOW64\config\systemprofile\AppData\Local\YSearchUtil
Deleted       C:\Users\Nick\AppData\Local\YSearchUtil
Deleted       C:\Program Files (x86)\OApps
 
***** [ Files ] *****
 
Deleted       C:\Windows\SysWOW64\rnd_chunk.bin
 
***** [ DLL ] *****
 
No malicious DLLs cleaned.
 
***** [ WMI ] *****
 
No malicious WMI cleaned.
 
***** [ Shortcuts ] *****
 
No malicious shortcuts cleaned.
 
***** [ Tasks ] *****
 
No malicious tasks cleaned.
 
***** [ Registry ] *****
 
Deleted       HKCU\Software\Conduit
Deleted       HKCU\Software\SocialBit
Deleted       HKLM\Software\Wow6432Node\Classes\AppID\SelectionLinks.DLL
Deleted       HKLM\SOFTWARE\Classes\AppID\SelectionLinks.DLL
Deleted       HKLM\System\CurrentControlSet\Services\EventLog\Application\SecurityService
Deleted       HKCU\Software\Softonic
Deleted       HKLM\SOFTWARE\Mozilla\NativeMessagingHosts\com.totalav.passwordvaultassistant
 
***** [ Chromium (and derivatives) ] *****
 
No malicious Chromium entries cleaned.
 
***** [ Chromium URLs ] *****
 
Deleted       Ask
Deleted       AOL
 
***** [ Firefox (and derivatives) ] *****
 
No malicious Firefox entries cleaned.
 
***** [ Firefox URLs ] *****
 
No malicious Firefox URLs cleaned.
 
 
*************************
 
[+] Delete Tracing Keys
[+] Reset Winsock
 
*************************
 
 
########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ##########


#12 Broni

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Posted 13 May 2018 - 05:52 PM

Yes. Sophos?


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#13 monkpart69

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Posted 14 May 2018 - 02:18 PM

I'm so sorry but is there any way to access the log from the Sophos Scan after closing it out? I neglected to copy the results and I'm not so sure where to find them unless I should just run another scan and post those results.



#14 Broni

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Posted 14 May 2018 - 04:53 PM

It should be here: C:\ProgramData\Sophos\Sophos Virus Removal Tool\Logs\SophosVirusRemovalTool.log

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#15 monkpart69

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Posted 15 May 2018 - 03:53 AM

Thank you. I was able to find it; 

 

 

2018-05-12 14:32:38.288 Sophos Virus Removal Tool version 2.6.1
2018-05-12 14:32:38.288 Copyright © 2009-2017 Sophos Limited. All rights reserved.
 
2018-05-12 14:32:38.289 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.
 
2018-05-12 14:32:38.289 Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x100 PT=0x1 WOW64
2018-05-12 14:32:38.300 Checking for updates...
2018-05-12 14:32:43.142 Update progress: proxy server not available
2018-05-12 14:33:17.494 Option all = no
2018-05-12 14:33:17.494 Option recurse = yes
2018-05-12 14:33:17.494 Option archive = no
2018-05-12 14:33:17.494 Option service = yes
2018-05-12 14:33:17.494 Option confirm = yes
2018-05-12 14:33:17.495 Option sxl = yes
2018-05-12 14:33:17.497 Option max-data-age = 35
2018-05-12 14:33:17.497 Option vdl-logging = yes
2018-05-12 14:33:17.784 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2018-05-12 14:33:17.784 Machine ID: 3945363f42764ef8b35691e499da9d9d
2018-05-12 14:33:18.184 Component SVRTcli.exe version 2.6.1
2018-05-12 14:33:18.184 Component control.dll version 2.6.1
2018-05-12 14:33:18.184 Component SVRTservice.exe version 2.6.1
2018-05-12 14:33:18.185 Component engine\osdp.dll version 1.44.1.2286
2018-05-12 14:33:18.185 Component engine\veex.dll version 3.68.6.2286
2018-05-12 14:33:18.185 Component engine\savi.dll version 9.0.7.2286
2018-05-12 14:33:18.186 Component rkdisk.dll version 1.5.31.1
2018-05-12 14:33:18.187 Version info: Product version 2.6.1
2018-05-12 14:33:18.189 Version info: Detection engine 3.68.6
2018-05-12 14:33:18.189 Version info: Detection data 5.46
2018-05-12 14:33:18.189 Version info: Build date 11/28/2017
2018-05-12 14:33:18.189 Version info: Data files added 746
2018-05-12 14:33:18.189 Version info: Last successful update (not yet updated)
2018-05-12 14:34:01.991 Downloading updates...
2018-05-12 14:34:01.991 Update progress: [I96736] sdds.svrt_10: adding primary package C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED baseVersion=1
2018-05-12 14:34:01.991 Update progress: [I95020] sdds.svrt_10: looking for packages included from product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=
2018-05-12 14:34:01.991 Update progress: [I22529] sdds.svrt_10: looking for supplements included from product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=
2018-05-12 14:34:01.991 Update progress: [I49502] sdds.savi0910.xml: found supplement SAVIW32 LATEST path= baseVersion= [included from product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=]
2018-05-12 14:34:01.992 Update progress: [I95020] sdds.savi0910.xml: looking for packages included from product SAVIW32 LATEST path=
2018-05-12 14:34:01.992 Update progress: [I22529] sdds.savi0910.xml: looking for supplements included from product SAVIW32 LATEST path=
2018-05-12 14:34:01.992 Update progress: [I49502] sdds.data0910.xml: found supplement IDE547 LATEST path= baseVersion= [included from product SAVIW32 LATEST path=]
2018-05-12 14:34:01.992 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE547 LATEST path=
2018-05-12 14:34:01.992 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE547 LATEST path=
2018-05-12 14:34:01.992 Update progress: [I49502] sdds.data0910.xml: found supplement IDE548 LATEST path= baseVersion= [included from product IDE547 LATEST path=]
2018-05-12 14:34:01.992 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE548 LATEST path=
2018-05-12 14:34:01.992 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE548 LATEST path=
2018-05-12 14:34:01.992 Update progress: [I49502] sdds.data0910.xml: found supplement IDE549 LATEST path= baseVersion= [included from product IDE548 LATEST path=]
2018-05-12 14:34:01.992 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE549 LATEST path=
2018-05-12 14:34:01.992 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE549 LATEST path=
2018-05-12 14:34:01.992 Update progress: [I49502] sdds.data0910.xml: found supplement IDE550 LATEST path= baseVersion= [included from product IDE549 LATEST path=]
2018-05-12 14:34:01.992 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE550 LATEST path=
2018-05-12 14:34:01.992 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE550 LATEST path=
2018-05-12 14:34:01.992 Update progress: [I49502] sdds.data0910.xml: found supplement IDE551 LATEST path= baseVersion= [included from product IDE550 LATEST path=]
2018-05-12 14:34:01.992 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE551 LATEST path=
2018-05-12 14:34:01.992 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE551 LATEST path=
2018-05-12 14:34:01.992 Update progress: [I49502] sdds.data0910.xml: found supplement IDE552 LATEST path= baseVersion= [included from product IDE551 LATEST path=]
2018-05-12 14:34:01.992 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE552 LATEST path=
2018-05-12 14:34:01.992 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE552 LATEST path=
2018-05-12 14:34:01.992 Update progress: [I49502] sdds.data0910.xml: found supplement IDE553 LATEST path= baseVersion= [included from product IDE552 LATEST path=]
2018-05-12 14:34:01.992 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE553 LATEST path=
2018-05-12 14:34:01.992 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE553 LATEST path=
2018-05-12 14:34:01.992 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=
2018-05-12 14:34:02.548 Update progress: [I19463] Syncing product SAVIW32 LATEST path=
2018-05-12 14:34:02.548 Update progress: [I19463] Product download size 178991033 bytes
2018-05-12 14:34:50.174 Update progress: [I19463] Syncing product IDE547 LATEST path=
2018-05-12 14:34:50.175 Update progress: [I19463] Product download size 4521286 bytes
2018-05-12 14:35:00.296 Update progress: [I19463] Syncing product IDE548 LATEST path=
2018-05-12 14:35:00.296 Update progress: [I19463] Product download size 3541768 bytes
2018-05-12 14:35:03.664 Update progress: [I19463] Syncing product IDE549 LATEST path=
2018-05-12 14:35:03.664 Update progress: [I19463] Product download size 4830037 bytes
2018-05-12 14:35:04.675 Update progress: [I19463] Syncing product IDE550 LATEST path=
2018-05-12 14:35:04.675 Update progress: [I19463] Product download size 2760469 bytes
2018-05-12 14:35:06.038 Update progress: [I19463] Syncing product IDE551 LATEST path=
2018-05-12 14:35:06.038 Update progress: [I19463] Product download size 2676611 bytes
2018-05-12 14:35:13.042 Update progress: [I19463] Syncing product IDE552 LATEST path=
2018-05-12 14:35:13.042 Update progress: [I19463] Product download size 2210656 bytes
2018-05-12 14:35:22.792 Update progress: [I19463] Syncing product IDE553 LATEST path=
2018-05-12 14:35:22.895 Installing updates...
2018-05-12 14:35:24.434 Error level 1
2018-05-12 14:36:06.569 Update successful
2018-05-12 14:36:39.872 Option all = no
2018-05-12 14:36:39.872 Option recurse = yes
2018-05-12 14:36:39.872 Option archive = no
2018-05-12 14:36:39.872 Option service = yes
2018-05-12 14:36:39.872 Option confirm = yes
2018-05-12 14:36:39.872 Option sxl = yes
2018-05-12 14:36:39.875 Option max-data-age = 35
2018-05-12 14:36:39.877 Option vdl-logging = yes
2018-05-12 14:36:39.893 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2018-05-12 14:36:39.893 Machine ID: 3945363f42764ef8b35691e499da9d9d
2018-05-12 14:36:39.927 Component SVRTcli.exe version 2.6.1
2018-05-12 14:36:39.927 Component control.dll version 2.6.1
2018-05-12 14:36:39.928 Component SVRTservice.exe version 2.6.1
2018-05-12 14:36:39.928 Component engine\osdp.dll version 1.44.1.2286
2018-05-12 14:36:39.928 Component engine\veex.dll version 3.68.6.2286
2018-05-12 14:36:39.929 Component engine\savi.dll version 9.0.7.2286
2018-05-12 14:36:39.930 Component rkdisk.dll version 1.5.31.1
2018-05-12 14:36:39.930 Version info: Product version 2.6.1
2018-05-12 14:36:39.932 Version info: Detection engine 3.68.6
2018-05-12 14:36:39.932 Version info: Detection data 5.46
2018-05-12 14:36:39.932 Version info: Build date 11/28/2017
2018-05-12 14:36:39.932 Version info: Data files added 898
2018-05-12 14:36:39.932 Version info: Last successful update 5/12/2018 10:36:06 AM
 
2018-05-12 17:49:19.430 Could not open C:\Boot\BCD
2018-05-12 17:49:37.061 Could not open C:\hiberfil.sys
2018-05-12 17:49:38.844 Could not open C:\pagefile.sys
2018-05-12 18:06:48.321 Could not open C:\Users\Nick\AppData\Local\Google\Chrome\User Data\Default\Current Session
2018-05-12 18:06:48.322 Could not open C:\Users\Nick\AppData\Local\Google\Chrome\User Data\Default\Current Tabs
2018-05-12 18:25:53.894 Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb
2018-05-12 18:25:53.895 Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
2018-05-12 18:26:12.937 Could not open C:\Windows\System32\config\RegBack\DEFAULT
2018-05-12 18:26:12.940 Could not open C:\Windows\System32\config\RegBack\SAM
2018-05-12 18:26:12.943 Could not open C:\Windows\System32\config\RegBack\SECURITY
2018-05-12 18:26:12.945 Could not open C:\Windows\System32\config\RegBack\SOFTWARE
2018-05-12 18:26:12.948 Could not open C:\Windows\System32\config\RegBack\SYSTEM
2018-05-12 19:13:15.734 Could not open LOGICAL:0004:00000000
2018-05-12 19:13:15.745 Could not open E:\
2018-05-12 19:13:25.091 Error level 0
 
2018-05-12 22:33:14.936 Scan completed.
2018-05-12 22:33:14.936
 
------------------------------------------------------------
 
2018-05-14 00:17:26.657 Sophos Virus Removal Tool version 2.6.1
2018-05-14 00:17:26.657 Copyright © 2009-2017 Sophos Limited. All rights reserved.
 
2018-05-14 00:17:26.657 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.
 
2018-05-14 00:17:26.657 Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x100 PT=0x1 WOW64
2018-05-14 00:17:26.671 Checking for updates...
2018-05-14 00:17:47.146 Update progress: proxy server not available
2018-05-14 00:22:05.915 Downloading updates...
2018-05-14 00:22:05.918 Update progress: [I96736] sdds.svrt_10: adding primary package C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED baseVersion=1
2018-05-14 00:22:05.918 Update progress: [I95020] sdds.svrt_10: looking for packages included from product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=
2018-05-14 00:22:05.918 Update progress: [I22529] sdds.svrt_10: looking for supplements included from product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=
2018-05-14 00:22:05.918 Update progress: [I49502] sdds.savi0910.xml: found supplement SAVIW32 LATEST path= baseVersion= [included from product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=]
2018-05-14 00:22:05.918 Update progress: [I95020] sdds.savi0910.xml: looking for packages included from product SAVIW32 LATEST path=
2018-05-14 00:22:05.918 Update progress: [I22529] sdds.savi0910.xml: looking for supplements included from product SAVIW32 LATEST path=
2018-05-14 00:22:05.918 Update progress: [I49502] sdds.data0910.xml: found supplement IDE547 LATEST path= baseVersion= [included from product SAVIW32 LATEST path=]
2018-05-14 00:22:05.919 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE547 LATEST path=
2018-05-14 00:22:05.919 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE547 LATEST path=
2018-05-14 00:22:05.919 Update progress: [I49502] sdds.data0910.xml: found supplement IDE548 LATEST path= baseVersion= [included from product IDE547 LATEST path=]
2018-05-14 00:22:05.919 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE548 LATEST path=
2018-05-14 00:22:05.919 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE548 LATEST path=
2018-05-14 00:22:05.919 Update progress: [I49502] sdds.data0910.xml: found supplement IDE549 LATEST path= baseVersion= [included from product IDE548 LATEST path=]
2018-05-14 00:22:05.919 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE549 LATEST path=
2018-05-14 00:22:05.919 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE549 LATEST path=
2018-05-14 00:22:05.919 Update progress: [I49502] sdds.data0910.xml: found supplement IDE550 LATEST path= baseVersion= [included from product IDE549 LATEST path=]
2018-05-14 00:22:05.919 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE550 LATEST path=
2018-05-14 00:22:05.919 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE550 LATEST path=
2018-05-14 00:22:05.919 Update progress: [I49502] sdds.data0910.xml: found supplement IDE551 LATEST path= baseVersion= [included from product IDE550 LATEST path=]
2018-05-14 00:22:05.919 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE551 LATEST path=
2018-05-14 00:22:05.919 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE551 LATEST path=
2018-05-14 00:22:05.919 Update progress: [I49502] sdds.data0910.xml: found supplement IDE552 LATEST path= baseVersion= [included from product IDE551 LATEST path=]
2018-05-14 00:22:05.919 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE552 LATEST path=
2018-05-14 00:22:05.919 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE552 LATEST path=
2018-05-14 00:22:05.919 Update progress: [I49502] sdds.data0910.xml: found supplement IDE553 LATEST path= baseVersion= [included from product IDE552 LATEST path=]
2018-05-14 00:22:05.919 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE553 LATEST path=
2018-05-14 00:22:05.919 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE553 LATEST path=
2018-05-14 00:22:05.919 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=
2018-05-14 00:22:06.390 Update progress: [I19463] Syncing product SAVIW32 LATEST path=
2018-05-14 00:22:06.861 Update progress: [I19463] Syncing product IDE547 LATEST path=
2018-05-14 00:22:08.298 Update progress: [I19463] Syncing product IDE548 LATEST path=
2018-05-14 00:22:08.518 Update progress: [I19463] Syncing product IDE549 LATEST path=
2018-05-14 00:22:08.858 Update progress: [I19463] Syncing product IDE550 LATEST path=
2018-05-14 00:22:09.190 Update progress: [I19463] Syncing product IDE551 LATEST path=
2018-05-14 00:22:09.633 Update progress: [I19463] Syncing product IDE552 LATEST path=
2018-05-14 00:22:09.633 Update progress: [I19463] Product download size 98148 bytes
2018-05-14 00:22:13.033 Update progress: [I19463] Syncing product IDE553 LATEST path=
2018-05-14 00:22:14.300 Installing updates...
2018-05-14 00:22:48.443 Update successful
2018-05-14 00:22:52.450 Error: an instance of this application is already running.
2018-05-14 00:23:01.052 Option all = no
2018-05-14 00:23:02.526 Option recurse = yes
2018-05-14 00:23:02.526 Option archive = no
2018-05-14 00:23:02.526 Option service = yes
2018-05-14 00:23:02.526 Option confirm = yes
2018-05-14 00:23:02.526 Option sxl = yes
2018-05-14 00:23:02.526 Option max-data-age = 35
2018-05-14 00:23:02.526 Option vdl-logging = yes
2018-05-14 00:23:02.526 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2018-05-14 00:23:02.527 Machine ID: 3945363f42764ef8b35691e499da9d9d
2018-05-14 00:23:02.527 Component SVRTcli.exe version 2.6.1
2018-05-14 00:23:02.527 Component control.dll version 2.6.1
2018-05-14 00:23:02.527 Component SVRTservice.exe version 2.6.1
2018-05-14 00:23:02.527 Component engine\osdp.dll version 1.44.1.2286
2018-05-14 00:23:02.527 Component engine\veex.dll version 3.68.6.2286
2018-05-14 00:23:02.527 Component engine\savi.dll version 9.0.7.2286
2018-05-14 00:23:02.527 Component rkdisk.dll version 1.5.31.1
2018-05-14 00:23:02.527 Version info: Product version 2.6.1
2018-05-14 00:23:02.527 Version info: Detection engine 3.68.6
2018-05-14 00:23:02.527 Version info: Detection data 5.46
2018-05-14 00:23:02.527 Version info: Build date 11/28/2017
2018-05-14 00:23:02.527 Version info: Data files added 900
2018-05-14 00:23:02.528 Version info: Last successful update 5/13/2018 8:22:48 PM
2018-05-14 00:23:02.528 Error level 1
 
2018-05-14 00:31:21.625 Scan failed due to fatal error.
2018-05-14 00:31:21.625
 
------------------------------------------------------------
 
2018-05-14 00:32:43.468 Sophos Virus Removal Tool version 2.6.1
2018-05-14 00:32:43.468 Copyright © 2009-2017 Sophos Limited. All rights reserved.
 
2018-05-14 00:32:43.468 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.
 
2018-05-14 00:32:43.468 Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x100 PT=0x1 WOW64
2018-05-14 00:32:43.482 Checking for updates...
2018-05-14 00:32:48.527 Update progress: proxy server not available
2018-05-14 00:33:19.144 Option all = no
2018-05-14 00:33:19.145 Option recurse = yes
2018-05-14 00:33:19.145 Option archive = no
2018-05-14 00:33:19.145 Option service = yes
2018-05-14 00:33:19.145 Option confirm = yes
2018-05-14 00:33:19.145 Option sxl = yes
2018-05-14 00:33:19.152 Option max-data-age = 35
2018-05-14 00:33:19.152 Option vdl-logging = yes
2018-05-14 00:33:19.161 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2018-05-14 00:33:19.161 Machine ID: 3945363f42764ef8b35691e499da9d9d
2018-05-14 00:33:19.188 Component SVRTcli.exe version 2.6.1
2018-05-14 00:33:19.189 Component control.dll version 2.6.1
2018-05-14 00:33:19.189 Component SVRTservice.exe version 2.6.1
2018-05-14 00:33:19.189 Component engine\osdp.dll version 1.44.1.2286
2018-05-14 00:33:19.190 Component engine\veex.dll version 3.68.6.2286
2018-05-14 00:33:19.190 Component engine\savi.dll version 9.0.7.2286
2018-05-14 00:33:19.190 Component rkdisk.dll version 1.5.31.1
2018-05-14 00:33:19.191 Version info: Product version 2.6.1
2018-05-14 00:33:19.197 Version info: Detection engine 3.68.6
2018-05-14 00:33:19.197 Version info: Detection data 5.46
2018-05-14 00:33:19.197 Version info: Build date 11/28/2017
2018-05-14 00:33:19.197 Version info: Data files added 904
2018-05-14 00:33:19.198 Version info: Last successful update 5/13/2018 8:22:48 PM
2018-05-14 00:33:24.115 Downloading updates...
2018-05-14 00:33:24.119 Update progress: [I96736] sdds.svrt_10: adding primary package C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED baseVersion=1
2018-05-14 00:33:24.119 Update progress: [I95020] sdds.svrt_10: looking for packages included from product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=
2018-05-14 00:33:24.119 Update progress: [I22529] sdds.svrt_10: looking for supplements included from product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=
2018-05-14 00:33:24.119 Update progress: [I49502] sdds.savi0910.xml: found supplement SAVIW32 LATEST path= baseVersion= [included from product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=]
2018-05-14 00:33:24.119 Update progress: [I95020] sdds.savi0910.xml: looking for packages included from product SAVIW32 LATEST path=
2018-05-14 00:33:24.119 Update progress: [I22529] sdds.savi0910.xml: looking for supplements included from product SAVIW32 LATEST path=
2018-05-14 00:33:24.119 Update progress: [I49502] sdds.data0910.xml: found supplement IDE547 LATEST path= baseVersion= [included from product SAVIW32 LATEST path=]
2018-05-14 00:33:24.119 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE547 LATEST path=
2018-05-14 00:33:24.119 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE547 LATEST path=
2018-05-14 00:33:24.119 Update progress: [I49502] sdds.data0910.xml: found supplement IDE548 LATEST path= baseVersion= [included from product IDE547 LATEST path=]
2018-05-14 00:33:24.119 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE548 LATEST path=
2018-05-14 00:33:24.119 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE548 LATEST path=
2018-05-14 00:33:24.119 Update progress: [I49502] sdds.data0910.xml: found supplement IDE549 LATEST path= baseVersion= [included from product IDE548 LATEST path=]
2018-05-14 00:33:24.119 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE549 LATEST path=
2018-05-14 00:33:24.119 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE549 LATEST path=
2018-05-14 00:33:24.119 Update progress: [I49502] sdds.data0910.xml: found supplement IDE550 LATEST path= baseVersion= [included from product IDE549 LATEST path=]
2018-05-14 00:33:24.119 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE550 LATEST path=
2018-05-14 00:33:24.119 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE550 LATEST path=
2018-05-14 00:33:24.119 Update progress: [I49502] sdds.data0910.xml: found supplement IDE551 LATEST path= baseVersion= [included from product IDE550 LATEST path=]
2018-05-14 00:33:24.120 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE551 LATEST path=
2018-05-14 00:33:24.120 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE551 LATEST path=
2018-05-14 00:33:24.120 Update progress: [I49502] sdds.data0910.xml: found supplement IDE552 LATEST path= baseVersion= [included from product IDE551 LATEST path=]
2018-05-14 00:33:24.120 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE552 LATEST path=
2018-05-14 00:33:24.120 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE552 LATEST path=
2018-05-14 00:33:24.120 Update progress: [I49502] sdds.data0910.xml: found supplement IDE553 LATEST path= baseVersion= [included from product IDE552 LATEST path=]
2018-05-14 00:33:24.120 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE553 LATEST path=
2018-05-14 00:33:24.120 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE553 LATEST path=
2018-05-14 00:33:24.120 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=
2018-05-14 00:33:24.417 Update progress: [I19463] Syncing product SAVIW32 LATEST path=
2018-05-14 00:33:24.487 Update progress: [I19463] Syncing product IDE547 LATEST path=
2018-05-14 00:33:24.577 Update progress: [I19463] Syncing product IDE548 LATEST path=
2018-05-14 00:33:24.657 Update progress: [I19463] Syncing product IDE549 LATEST path=
2018-05-14 00:33:24.710 Update progress: [I19463] Syncing product IDE550 LATEST path=
2018-05-14 00:33:24.806 Update progress: [I19463] Syncing product IDE551 LATEST path=
2018-05-14 00:33:24.891 Update progress: [I19463] Syncing product IDE552 LATEST path=
2018-05-14 00:33:25.025 Update progress: [I19463] Syncing product IDE553 LATEST path=
2018-05-14 00:33:25.888 Installing updates...
2018-05-14 00:33:26.856 Error level 1
2018-05-14 00:33:30.491 Update successful
2018-05-14 00:34:06.230 Option all = no
2018-05-14 00:34:06.230 Option recurse = yes
2018-05-14 00:34:06.230 Option archive = no
2018-05-14 00:34:06.230 Option service = yes
2018-05-14 00:34:06.230 Option confirm = yes
2018-05-14 00:34:06.230 Option sxl = yes
2018-05-14 00:34:06.233 Option max-data-age = 35
2018-05-14 00:34:06.233 Option vdl-logging = yes
2018-05-14 00:34:06.246 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2018-05-14 00:34:06.246 Machine ID: 3945363f42764ef8b35691e499da9d9d
2018-05-14 00:34:06.265 Component SVRTcli.exe version 2.6.1
2018-05-14 00:34:06.266 Component control.dll version 2.6.1
2018-05-14 00:34:06.266 Component SVRTservice.exe version 2.6.1
2018-05-14 00:34:06.266 Component engine\osdp.dll version 1.44.1.2286
2018-05-14 00:34:06.266 Component engine\veex.dll version 3.68.6.2286
2018-05-14 00:34:06.267 Component engine\savi.dll version 9.0.7.2286
2018-05-14 00:34:06.267 Component rkdisk.dll version 1.5.31.1
2018-05-14 00:34:06.268 Version info: Product version 2.6.1
2018-05-14 00:34:06.270 Version info: Detection engine 3.68.6
2018-05-14 00:34:06.270 Version info: Detection data 5.46
2018-05-14 00:34:06.270 Version info: Build date 11/28/2017
2018-05-14 00:34:06.270 Version info: Data files added 904
2018-05-14 00:34:06.270 Version info: Last successful update 5/13/2018 8:33:30 PM
 
2018-05-14 01:39:38.322 Could not open C:\Boot\BCD
2018-05-14 01:40:00.495 Could not open C:\hiberfil.sys
2018-05-14 08:40:58.311 Error level 0
 
2018-05-14 08:40:58.468 Scan cancelled by user.
2018-05-14 08:40:58.468
 
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