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Google detecting malicious requests?


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#1 rakou

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Posted 06 May 2018 - 03:19 PM

Hello!

Recently, I'll occasionally get a notification from Google that they're detecting malicious requests from my IP, and prompt me to fill out a capcha.

 

Here's the text from Google:

 

"About this page

 

Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot."

 

Along with further explanation that it may be from malicious software.

 

No other device connected to my internet seems to be having this issue, just my desktop computer (Windows 10 operating system)

I'm not connected to wifi, I have a hard-wired connection to the router.

 

I performed a virus scan with my current anti virus (Trend Micro Maximum Security) which turned up no malware.

I don't use Google excessively, which makes me think this might be malware related, but I'm not sure.

 

Anyone have thoughts on what might be causing this?

 

Thanks for your help



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#2 buddy215

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Posted 06 May 2018 - 05:38 PM

Use the programs below to clean, remove adware and remove malware.

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of Google Chrome and Avast.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Malwarebytes - Clean Mode

  • Download and install the free version of Malwarebytes
    Note: If you have Malwarebytes already installed, you don't need to install it again. Simply start from the next bullet point
  • Once Malwarebytes is installed, launch it and let it update its database. You might have to click on the little arrow by Scan Status in the middle right pane for it to do so
  • Once the database update is complete, click on the Scan tab, then select the Threat Scan button and click on Start Scan
  • Let the scan run, the time required to complete the scan depends of your system and computer specs
  • Once the scan is complete, make sure that the first checkbox at the top is checked (which will automatically check every detected item), then click on the Quarantine Selected button
    • If it asks you to restart your computer to complete the removal, do so
  • Click on Export Summary after the deletion (in the bottom-left corner) and select Copy to Clipboard. Paste the content in your next reply

Download AdwCleaner by Xplode onto your desktop. (compatible with Windows 7, 8 and 10)

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  • download Security Check by glax24 and save the file to the Desktop
  • Run the tool by accepting all the Security prompts
  • when complete the tool will produce a log file C:\SecurityCheck\SecurityCheck.txt and also copy the contents to the Clipboard
  • Simply Paste the log to your reply

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 rakou

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Posted 06 May 2018 - 07:08 PM

Thanks for your reply.

 

I've run CCleaner, so that step is done.

 

I've downloaded both of the other programs, but I'm having a mysterious issue where I'm unable to open them.

 

I installed MalwareBytes just fine, and the tray icon is available, but when I try to open the application, it never opens.When I open the task manager, it says it's running and using CPU, but the actual window is nowhere to be found.

Tried running as Administrator, and I tried uninstalling and reinstalling, but I've not been able to open it.

 

ADWcleaner is similarly running, but I'm unable to get the window open.

 

I tried turning off my other antivirus, in case it was conflicting, but I still can't get the window to open.

 

please let me know if you have any ideas, thanks!

 

EDIT: I tried installing to both my C and D drives, just to make sure. Still no results

EDIT2: Finally got them both to work after booting into safe mode. I had to disable Trend micro to get Security Check to run, because it was aggressively blocking it. The requested logs for all three are posted below

 

 

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 5/6/18
Scan Time: 9:37 PM
Log File: 31a479e3-5197-11e8-bba7-00ff4129173c.json
Administrator: Yes

-Software Information-
Version: 3.4.5.2467
Components Version: 1.0.342
Update Package Version: 1.0.5012
License: Trial

-System Information-
OS: Windows 10 (Build 16299.371)
CPU: x64
File System: NTFS
User: yuki-PC\yuki

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 349281
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 0 min, 40 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)


(end)


ADW
# -------------------------------
# Malwarebytes AdwCleaner 7.1.1.0
# -------------------------------
# Build:    04-27-2018
# Database: 2018-05-02.2
# Support:  https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Scan
# -------------------------------
# Start:    05-06-2018
# Duration: 00:00:06
# OS:       Windows 10 Home
# Scanned:  40818
# Detected: 4


***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders found.

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious WMI found.

***** [ Shortcuts ] *****

No malicious shortcuts found.

***** [ Tasks ] *****

No malicious tasks found.

***** [ Registry ] *****

PUP.Optional.Legacy             HKLM\Software\Wow6432Node\Classes\AppID\OverlayIcon.DLL
PUP.Optional.Legacy             HKLM\SOFTWARE\Classes\AppID\OverlayIcon.DLL

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries found.

***** [ Chromium URLs ] *****

PUP.Optional.Legacy             Ask
PUP.Optional.Legacy             AOL

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries found.

***** [ Firefox URLs ] *****

No malicious Firefox URLs found.



########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S00].txt ##########


SecurityCheck by glax24 & Severnyj v.1.4.0.53 [27.10.17]
WebSite: www.safezone.cc
DateLog: 06.05.2018 21:50:06
Path starting: C:\Users\yuki\AppData\Local\Temp\SecurityCheck\SecurityCheck.exe
Log directory: C:\SecurityCheck\
IsAdmin: True
User: yuki
VersionXML: 4.98is-05.05.2018
___________________________________________________________________________

Windows 10(6.3.16299) (x64) Core Release: 1709 Lang: English(0409)
Installation date OS: 11.12.2017 15:12:10
LicenseStatus: Office 15, OfficeO365ProPlusR_Subscription1 edition Timebased activation will expire :44546 minutes
LicenseStatus: Windows®, Core edition The machine is permanently activated.
Boot Mode: Normal
Default Browser: D:\Programs\Notepad++\notepad++.exe
SystemDrive: C: FS: [NTFS] Capacity: [111.3 Gb] Used: [57.8 Gb] Free: [53.5 Gb]
------------------------------- [ Windows ] -------------------------------
Internet Explorer 11.371.16299.0
User Account Control enabled (Level 3)
Automatically download and schedule installation
Windows Update (wuauserv) - The service is running
Security Center (wscsvc) - The service is running
Remote Registry (RemoteRegistry) - The service has stopped
SSDP Discovery (SSDPSRV) - The service has stopped
Remote Desktop Services (TermService) - The service has stopped
World Wide Web Publishing Service (W3SVC) - The service is running
Windows Remote Management (WS-Management) (WinRM) - The service has stopped
System Restore Disable
---------------------------- [ Antivirus_WMI ] ----------------------------
Windows Defender (disabled and up to date)
Trend Micro Maximum Security (disabled and out of date)
Malwarebytes (enabled and up to date)
--------------------------- [ FirewallWindows ] ---------------------------
Windows Defender Firewall (MpsSvc) - The service is running
--------------------------- [ AntiSpyware_WMI ] ---------------------------
Malwarebytes (enabled and up to date)
Windows Defender (disabled and up to date)
---------------------- [ AntiVirusFirewallInstall ] -----------------------
Trend Micro Password Manager v.3.8.0.1026
Trend Micro Troubleshooting Tool v.6.0.1132
Trend Micro Maximum Security v.12.0
-------------------------- [ SecurityUtilities ] --------------------------
Malwarebytes version 3.4.5.2467 v.3.4.5.2467
--------------------------- [ OtherUtilities ] ----------------------------
VLC media player v.2.2.0 Warning! Download Update
--------------------------- [ AdobeProduction ] ---------------------------
Adobe Acrobat DC v.18.011.20038
------------------------------- [ Browser ] -------------------------------
Mozilla Firefox 59.0.3 (x64 en-US) v.59.0.3
--------------------------- [ RunningProcess ] ----------------------------
C:\Program Files\Mozilla Firefox\firefox.exe v.59.0.3.6691
------------------ [ AntivirusFirewallProcessServices ] -------------------
C:\Program Files\Malwarebytes\Anti-Malware\mbam.exe v.3.0.0.1429
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe v.3.0.0.1429
Malwarebytes Service (MBAMService) - The service is running
C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe v.3.1.0.643
Platinum Host Service (Platinum Host Service) - The service is running
C:\Program Files\Trend Micro\Titanium\plugin\Pt\PtSvcHost.exe v.3.12.0.1036
C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe v.5.5.0.1256
uiWinMgr.exe
C:\Program Files\Trend Micro\AMSP\coreFrameworkHost.exe v.5.5.0.1256
C:\Program Files\Trend Micro\Titanium\plugin\Pt\PtSessionAgent.exe v.3.12.0.1036
C:\Program Files\Trend Micro\Titanium\plugin\Pt\PtWatchDog.exe v.3.12.0.1036
C:\Program Files\Trend Micro\UniClient\UiFrmwrk\uiWatchDog.exe v.5.5.0.1256
uiSeAgnt.exe
C:\Program Files\Windows Defender\MSASCuiL.exe v.4.12.16299.15
Windows Defender Antivirus Service (WinDefend) - The service has stopped
Windows Defender Antivirus Network Inspection Service (WdNisSvc) - The service has stopped
----------------------------- [ End of Log ] ------------------------------


Edited by rakou, 06 May 2018 - 08:58 PM.


#4 buddy215

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Posted 07 May 2018 - 06:29 AM

Do you use Wuala cloud storage? That may be what the two items AdwCleaner found are related to.

PUP.Optional.Legacy             HKLM\Software\Wow6432Node\Classes\AppID\OverlayIcon.DLL
PUP.Optional.Legacy             HKLM\SOFTWARE\Classes\AppID\OverlayIcon.DLL

 

 

If you don't use Wuala cloud storage then run AdwCleaner and be sure to click on Clean when the scan

finishes.

 

I saw nothing related to what Google alerted you to. Security Check says Trend Micro needs updating.

Do other computers in your home have the same Trend Micro security program?


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#5 rakou

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Posted 07 May 2018 - 11:04 AM

Nope, never used Wuala. I did hit the clean button on ADW.

Nobody else in the house uses Trend Micro, just me on my one desktop.

#6 buddy215

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Posted 07 May 2018 - 11:16 AM

If you get that alert/ warning again I suggest you start a new topic in the malware removal forum by

following the directions below. I suspect it has something to do with Trend Micro but would rather to first get

an all clear from the malware removal forum.

 

Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.

  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.

When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.

 

DO NOT bump your new topic. Wait for a response from one of the Team Members.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#7 rakou

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Posted 07 May 2018 - 09:43 PM

Thanks for your help! I made a topic over there, here's the link for it:

https://www.bleepingcomputer.com/forums/t/677077/google-detecting-malicious-requests-from-my-ip/






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