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Have logs and am looking for insight and instruction


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4 replies to this topic

#1 km0n333333333y

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Posted 05 May 2018 - 04:31 PM

Hello all,

When someone is kind enough to reply to my post, I will load the logs and follow instructions accordingly. 

 

Thank you in advance!



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#2 hamluis

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Posted 05 May 2018 - 04:36 PM

What logs do you have on hand?

 

Louis



#3 km0n333333333y

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Posted 05 May 2018 - 04:39 PM

Adwcleaner (malwarebytes) and RKILL



#4 hamluis

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Posted 05 May 2018 - 06:20 PM

You may post those in this forum, if you like.  They may contain clues.

 

Louis



#5 buddy215

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Posted 05 May 2018 - 08:37 PM

When you post the logs be sure to also include what problem(s) still exist.

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of Google Chrome and Avast.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

For Malwarebytes: Click on Export Summary after the deletion (in the bottom-left corner) and select Copy to Clipboard. Paste the content in your next reply

 

For AdwCleaner:

  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

 

Download and run the FREE online scanner from Free Virus Scan | Online Virus Scan from ESET | ESET

  • Download esetsmartinstaller_enu.exe and save it to your Desktop
  • Double click the icon
  • Check YES, I accept the Terms of Use
  • Click the Start button
  • Accept any security warnings from your browser
  • Click Advanced settings
  • Check the following items

Enable detection of potentially unwanted applications
Remove found threats
Scan archives
Scan for potentially unsafe applications
Enable Anti-Stealth technology

  • Click Start
  • ESET will then download updates and begin scanning your computer
  • If no threats are found simply click Uninstall application on close and hit Finish
  • If threats are found click List of found threats
  • Click Export to text file
  • Save the file on your Desktop as ESET.txt
  • Click Back
  • Review the list of entries and if there are any you want to keep stop and copy/paste the ESET.txt report in your reply for my review
  • If you do not wish to keep any of the entries check Uninstall application on close and Delete quarantined files
  • Click Finish
  • Close the ESET Online Scanner window
  • Copy and paste the contents of ESET.txt in your reply

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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