My mother in her infinity wisdom to install Avast Security on her POS laptop years ago. The license is finally expired and I am trying to remove all of it.
Other Secutiry programs I have installed:
Steps I have tried:
I have downloaded Avast's removal tool and ran in in Safe mode MULTIPLE times as ADMIN
I have ran the removal toll outside of Safe mode.
This successfully removed what appears to be most of Avast. It does not appear in my programs list and it's file folder is missing from my programs files. However, if I search for avast using windows, the Avast folder pops up in C:\windows\programs. However, if I try to find that folder manually, it doesn't exist.
There are remnant files leftover that refused to be deleted. From the research I have done, it has to do with the software hiding their files deep in the OS and something with kernels. Anyways, it is preventing my from using Windows Defender. When I try to activate windows defender I receive this message:
This app has been turned off and isn't monitoring your computer. If you are using another to check for malicious or unwanted software, use Security and Maintenance to check that app's status.
I would guess Avast's remnants are blocking my windows defender.
I'm not sure if bleepingcomputer allows images links but some example files and folders that still remain are:
folder: amd64_avast.vc140.crt_fcc99ee6193ebbca_14.0.25325.0_none_586e9d411a1940c6 in C:\Windows\WinSxS
folder: x86_avast.vc140.crt_fcc99ee6193ebbca_14.0.25325.0_none_a01bd4182e9569cc in C:\Windows\WinSxS
more of the above.
folder: avast! sandbox in C:\
file: amd64_policy.14.0.avast.vc140.crt_fcc99ee6193ebbca_14.0.25325.0_none_4b5d1834d3072800 in C:\Windows\WinSxS\Manifests
A lot of the ones above.
I modfied folder permissions for amd64_avast.vc140.crt_fcc99ee6193ebbca_14.0.25325.0_none_586e9d411a1940c6 and anything similar to it. I changed the folder owner from TrustedInstalled to Admin in order to try to delete and it still wouldn't work.
I am at my wits end here. Why is it so bloody difficult to uninstall this stuff? What should I do? I would like to have windows defender operational. Next, I would love to remove all trace of Avast.
Thanks for any replies.