Unfortunately after the GandCrab V1 breach, the cyber-criminals updated their malware to make it more secure and there is no known method
at this time to decrypt files encrypted by GandCrab V2x
or V3x without paying the ransom. If possible, your best option is to restore from backups
, try file recovery software
or backup/save your encrypted data as is
and wait for a possible solution at a later time.
There is an ongoing discussion in this topic where victims can post comments, ask questions and seek further assistance. Other victims have been directed there to share information, experiences and suggestions.
Rather than have everyone with individual topics, it would be best (and more manageable for staff) if you posted any more questions, comments or requests for assistance in the above support topic discussion...it includes experiences by experts, a variety of IT consultants, end users and company reps who have been affected by ransomware infections. To avoid unnecessary confusion, this topic is closed.
The BC Staff