Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Is my new SSD dead on arrival?


  • Please log in to reply
6 replies to this topic

#1 Kingbhoy

Kingbhoy

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:04:54 PM

Posted 04 May 2018 - 10:33 AM

So my new SSD arrived today.
 
I hooked it up to an external enclosure via USB ready to clone the old SSD over. The problem is the drive isn't showing up...
 
Not under my computer, or device manager.
 
I've tried a couple of USB ports, and even another HDD in the enclosure to see if it works so that doesn't seem to be the problem.
 
Any other suggestions what this could be?
Thanks!


BC AdBot (Login to Remove)

 


#2 JohnC_21

JohnC_21

  • Members
  • 24,451 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:10:54 AM

Posted 04 May 2018 - 10:45 AM

I think it may be DOA. With the SSD attached is it shown in Disk Management? 

 

You can open a command prompt and type:

 

diskpart

list disk



#3 Kingbhoy

Kingbhoy
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:04:54 PM

Posted 04 May 2018 - 11:20 AM

Interesting, yes it is visible there JohnC.

I think it may be DOA. With the SSD attached is it shown in Disk Management? 

 

You can open a command prompt and type:

 

diskpart

list disk



#4 JohnC_21

JohnC_21

  • Members
  • 24,451 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:10:54 AM

Posted 04 May 2018 - 11:22 AM

Disk Management or Diskpart or both? Can you post an image of Disk Management?

 

Cloning software should pick up the drive.



#5 Kingbhoy

Kingbhoy
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:04:54 PM

Posted 04 May 2018 - 11:30 AM

Thanks JohnC, 

here's a link to both images
https://drive.google.com/open?id=1wgEZIpjQ6IdvDKhFlWKRIfZQCOlWLe31

 

​edit: macrium now does seem to pick it up, thanks!​
 


Edited by Kingbhoy, 04 May 2018 - 11:32 AM.


#6 JohnC_21

JohnC_21

  • Members
  • 24,451 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:10:54 AM

Posted 04 May 2018 - 11:39 AM

You need to right click the drive in Disk Management to initialize it. Then right click again and select Create Simple Volume formatted NTFS. Once that is done Windows will detect it. 

 

As I posted before your  cloning software should have picked up the disk even if it was not initialized.

 

On a clean disk you need to initialize, partition, and format before Windows will detect it.

 

https://www.petri.com/initialize-format-disk-windows-using-disk-management



#7 OldPhil

OldPhil

    Doppleganger


  • Members
  • 4,164 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Long Island New York
  • Local time:10:54 AM

Posted 05 May 2018 - 12:32 PM

Is it a Samsung??? If so mine did not show, I ran the Magician as instructed all went well. You may have put one foot ahead of the other.

Honesty & Integrity Above All!





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users