Hi. I found this forum through searching online for a solution to my problem, and i haven't been able to fix it yet. Just yesterday, my computer started to have an issue. It would startup just fine, and as i login to my account, it suddenly takes longer than normal. Normally it takes around 2-4 seconds to log in, but now its taking up to 30 seconds or more. Then, once it finally logs in, I am hit with a black screen. No desktop, just a cursor.
I am able to access everything on my computer thru opening task manager via CTRL+ALT+DEL. When i do open task manager, it does in fact show that explorer.exe is running, but it takes around 2-5 minutes for it to fully start up. Nothing else on the computer takes this long. After it starts up, the computer functions 100% normally. No slowdowns in games, no issues loading any files, nothing. The only problem is literally at logon.
I have used this thread as guidance to help, and that is how I found this forum. I have tried...
-SFC Scan (No issues found.)
-DISM Scan, check, and restore (No corruptions found. Restored to latest image, no improvement.)
-Checking the registry to make sure explorer.exe is in the startup as it should (Nothing has changed in registry. It is normal.)
-Checking my SSD for issues using SeaTools (Log is in quote.)
Nothing has helped. My issue still remains. It is not a major issue, as explorer.exe does eventually start up after a few minutes as i stated before, but it is still a hassle.
I attached the file outputted from this line of code: echo > 0 & systeminfo | find /V /I "hotfix" | find /V "KB" >> 0 & WMIC /Node:localhost /Namespace:\\root\SecurityCenter2 Path AntiVirusProduct Get displayName /format:list >> 0 & wmic PATH Win32_VideoController GET Description,PNPDeviceID /format:list >> 0 & tasklist /v >> 0 & net start >> 0 & echo >> 0 & notepad 0
SeaTools log for my SSD:
--------------- SeaTools for Windows v184.108.40.206 ---------------5/3/2018 7:10:30 PMModel Number: Crucial_CT500MX200SSD1Serial Number: 15190F84EF3BFirmware Revision: MU01Long Generic - Started 5/3/2018 7:10:30 PMLong Generic - Started 5/3/2018 7:11:20 PMLong Generic - Pass 5/3/2018 7:37:05 PM
What else am i able to do? This started happening at random, seemingly with no reason.
EDIT: Another thing wrong i forgot to mention. Once explorer.exe does finally load, I cannot access the start menu. At all. I can right-click the start icon, and it gives me the options that i can access there, but if i click the start icon, nothing happens. It acts as if it wants to open, my cursor switches to having a loading icon, but nothing happens at all.
Edited by keitht697, 04 May 2018 - 10:35 AM.